Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose a place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Specialty Beauty Advisor Clinique (SBA Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Principal Duties & Responsibilities (*Essential Job Functions)Performance
Meet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.Perform makeup applications, skincare analysis, and product demonstrations with guests.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Clinique brand and the store.Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales by interfacing with existing customer base, maintaining active contact with a growing preferred customer list, and follow up on guest inquiries.Inform all guests of current promotions, events, and services within the store.Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better service guests.Maintain prompt, regular attendance.People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.Maintain strong relationships with Clinique brand partners through participation in required trainings and the execution of in-store events and promotions.Collaborate with managers and associates throughout the store to help grow the business.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Clinique brand sales performance.Process
Be knowledgeable of and ensure adherence to Ulta Beauty's policies, procedures, and standards.Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed.Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards.Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard, and maintaining cleanliness of the Clinique brand area, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand.Protect company assets by following loss prevention best practices and providing exceptional guest service.Execute other operational tasks as directed.Job QualificationsEducation
High school diploma is preferredCosmetology or demonstrator license where required by state lawExperience
Cosmetics artistry experience preferredSkills
Demonstrates significant competency in sales, products, and service.Ability to build and maintain strong customer relationshipsAbility to work independently and as part of a teamAbility to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environmentStrong verbal communication and interpersonal skillsSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysAttend brand sponsored trainingsWorking ConditionsFrequent mobility during shiftFrequent standing, bending, pulling, pushing, reaching, and twisting during shiftContinuous lifting and/or moving up to 10 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance:
Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.People:
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.Process:
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation:
High school diploma is preferredExperience:
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills:
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
Principal Duties & Responsibilities (*Essential Job Functions)The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
PerformancePromote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.Drive company profitability through operational excellence, top-line sales growth and expense control.Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.Support direct reports in developing and maintaining their clientele.Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.PeopleAttract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.Create an inclusive environment that inspires and encourages the growth and engagement of associates.Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.ProcessBe knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.Adhere to and enforce Ulta Beauty's dress code.Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.Utilize company programs, tools, and resources to drive store improvements.Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.Job QualificationsEducationBachelor's degree is preferredCosmetology license and/or a cosmetology management license where required by state lawExperience2-3+ years relevant, fast-paced retail management work experience or other relevant work experienceFinancial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenseCosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirementsRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directivesLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a teamSkillsProficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsStrong organizational skills to manage multiple tasksAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible, full-time schedule to include days, evenings, weekends, and holidaysAttend corporate business meetings and conferencesWorking ConditionsContinuous mobility throughout the store during shiftFrequent standing, bending, reaching, and twisting during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftFrequent use of a computer, telephonic devices, and related office suppliesIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Operations Manager (OM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the store's retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team.
Principal Duties & Responsibilities (*Essential Job Functions)The OM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
PerformancePromote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.Drive company profitability through operational excellence, top-line sales growth, and expense control.Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy.PeopleAttract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.Create an inclusive environment that inspires and encourages the growth and engagement of associates.Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices.Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.ProcessBe knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store.Adhere to and enforce Ulta Beauty's dress code.Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs).Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.Utilize company programs, tools, and resources to drive store improvements.Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.Job QualificationsEducationBachelor's degree is preferredExperience2-3+ years of fast-paced, retail management, or other relevant work experienceFinancial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenseRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directivesLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a teamSkillsProficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsStrong organizational skills to manage multiple tasksAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible, full-time schedule to include days, evenings, weekends, and holidaysMust be available to work shifts on Sundays and MondaysAttend corporate business meetings and conferencesWorking ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, and reaching during shiftContinuous lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftFrequent use of a computer, telephonic devices, and related office suppliesIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Specialty Beauty Advisor Clinique (SBA Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Principal Duties & ResponsibilitiesThe SBA - Clinique is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
PerformanceMeet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.Perform makeup applications, skincare analysis, and product demonstrations with guests.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Clinique brand and the store.Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales by interfacing with existing customer base, maintaining active contact with a growing preferred customer list, and follow up on guest inquiries.Inform all guests of current promotions, events, and services within the store.Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better service guests.Maintain prompt, regular attendance.PeopleContribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.Maintain strong relationships with Clinique brand partners through participation in required trainings and the execution of in-store events and promotions.Collaborate with managers and associates throughout the store to help grow the business.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Clinique brand sales performance.ProcessBe knowledgeable of and ensure adherence to Ulta Beauty's policies, procedures, and standards.Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed.Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards.Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard, and maintaining cleanliness of the Clinique brand area, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand.Protect company assets by following loss prevention best practices and providing exceptional guest service.Execute other operational tasks as directed.Job QualificationsEducation:
High school diploma is preferredCosmetology or demonstrator license where required by state lawExperience:
Cosmetics artistry experience preferredSkills:
Demonstrates significant competency in sales, products, and service.Ability to build and maintain strong customer relationshipsAbility to work independently and as part of a teamAbility to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environmentStrong verbal communication and interpersonal skillsSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysAttend brand sponsored trainingsWorking ConditionsFrequent mobility during shiftFrequent standing, bending, pulling, pushing, reaching, and twisting during shiftContinuous lifting and/or moving up to 10 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
About Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation
High school diploma is preferredExperience
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is $16.50 - $22.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
PerformanceContribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.PeopleContribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.ProcessBe knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation
High school diploma is preferredExperience
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation
High school diploma is preferredExperience
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is $16.00 - $21.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance:
Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.People:
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.Process:
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation:
High school diploma is preferredExperience:
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills:
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read LessExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & ScopeThe Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
Principal Duties & Responsibilities (*Essential Job Functions)The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
PerformanceContribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.Courteously handle sales, refunds, and exchanges.Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.Maintain prompt, regular attendance.PeopleContribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.Assist in the training of new cashiers, and cross-training other associates in cashiering.Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.Collaborate with managers and associates throughout the store to help grow the business.ProcessBe knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Adhere to Ulta Beauty's dress code.Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.Complete select register open and close functions as directed by the manager on duty.Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.Execute other operational tasks as directed.Job QualificationsEducation
High school diploma is preferredExperience
2 years of relevant work experience or equivalent combination of education and relevant work experience preferredProven ability to delegate, multi-task, and problem-solveDemonstrated knowledge and passion for guest service and a competency for sellingExperience addressing guests concerns and questions promptly and professionally to deliver exceptional customer serviceDemonstrated experience in exceeding sales goals and training new hiresSkills
Proficient with basic technology (e.g., Point of Sale system and Apple devices)Excellent written and verbal communicationStrong collaboration and interpersonal skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationshipsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableSpecial Position RequirementsWork a flexible schedule to include days, evenings, weekends, and holidaysThe role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.Working ConditionsContinuous mobility throughout the store during shift, including twistingFrequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shiftFrequent lifting and/or moving up to 25 lbs. during shiftContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Read Less