We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Looking for AM Shift and PM Shift
Responsibilities
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsSkills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plusCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessFull and Part Time positions available, Excellent Travel Discounts-Benefits
Sat and Sun Weekend Rate will be 18.00 Dollars and Hour
We are looking for housekeepers with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.
Responsibilities
Clean and tidy all areas to the standard cleanliness within time limitsDeliver excellent customer serviceCreate daily job lists and record all serviced roomsMaintain equipment in good conditionReport on any shortages, damages or security issuesHandle reasonable guests complaints/requests and inform others when requiredCheck stocking levels of all consumablesComply with health and safety regulation and act in line with company policies and licensing lawsSkills
Proven working experience in relevant fieldAbility to work independently and remain motivatedHelpful with customer service orientationPrioritisation and time management skillsProfessionalism along with speed and attention to detailKnowledge of English languageHigh school degreeCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessFull and Part Time positions available, Excellent Travel Discounts-Benefits
We are looking for housekeepers with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.
Responsibilities
Clean and tidy all areas to the standard cleanliness within time limitsDeliver excellent customer serviceCreate daily job lists and record all serviced roomsMaintain equipment in good conditionReport on any shortages, damages or security issuesHandle reasonable guests complaints/requests and inform others when requiredCheck stocking levels of all consumablesComply with health and safety regulation and act in line with company policies and licensing lawsSkills
Proven working experience in relevant fieldAbility to work independently and remain motivatedHelpful with customer service orientationPrioritisation and time management skillsProfessionalism along with speed and attention to detailKnowledge of English languageHigh school degreeCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessGreat Employee Travel Discounts - Sign On Bonuses, Manageable Workload, Easy-Going Management
We are looking for a Maintenance worker to perform upkeep tasks such as repairs and cleaning. You will be responsible for applying basic fixes to equipment and building systems and ensure facilities are tidy and functional. Being reliable with a keen eye for detail is the first step to getting this job. The ideal candidate will have experience and solid technical knowledge. You must possess manual dexterity and physical stamina.
Responsibilities
Perform cleaning activities such as dusting, mopping etc.Perform minor fixes such as repairing broken locks, filling gaps on walls etc.Check control panels and electrical wiring to identify issuesInstall appliances and equipmentDo garden/yard upkeep by mowing lawn, collecting trash etc.Conduct maintenance tasks such as replacing light bulbsInspect and troubleshoot equipment and systems (e.g. ventilation)Check functionality of safety systems (e.g. fire alarm)Collaborate with workers and other professionals during renovationsReport to a facilities or maintenance personager for issuesSkills
Proven experience as assistant director or other similar positionBasic knowledge of HVAC, plumbing and electrical systemsExperience using hand and electrical toolsAbility to read technical manuals and drawingsVery good communication and interpersonal skillsPhysical stamina and dexterityHigh school diploma or equivalentCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessNo long hours, flexible schedule, no stuffy uniform, easy going management, and great employee discounts.
Looking for all shifts Front Desk agents. Hotel experience preferred but not required. Must be reliable, willing to learn and good at communication.
Growth opportunities are easy to achieve!
Front Desk Agent Responsibilities:
Greeting and thanking guests in a sincere, friendly manner.Checking guests in on arrival and out on departure.Posting charges to appropriate guest accounts.Anticipating and addressing guests' needs, and resolving their problems and complaints.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessWe are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.
Responsibilities
Clean and tidy all areas to the standard cleanliness within time limitsDeliver excellent customer serviceCreate daily job lists and record all serviced roomsMaintain equipment in good conditionReport on any shortages, damages or security issuesHandle reasonable guests complaints/requests and inform others when requiredCheck stocking levels of all consumablesComply with health and safety regulation and act in line with company policies and licensing lawsSkills
Proven working experience in relevant fieldAbility to work independently and remain motivatedHelpful with customer service orientationPrioritisation and time management skillsProfessionalism along with speed and attention to detailKnowledge of English languageHigh school degreeCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read LessWe’re looking for a Night Auditor/Front Desk to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
Check in guests, answer phones and take reservationsRespond to guest complaints, requests and emergenciesProcess invoices, post checks to vendors and distribute employee checksReconcile accountsBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and auditsSkills
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industryExperience with accounting and facilities management softwareExcellent math skillsAn eye for detailGood problem-solving skillsStrong customer service skillsThe ability to multitaskStrong written and verbal communication skillsAvailability to work overnightBSc in accounting, finance or relevant fieldCompany DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio.Company DescriptionTTH is a hotel Company of 7 hotels throughout NY & Ohio. Read Less