As the top leader, this position reports directly to the Board of Directors and is responsible for mission fulfillment, financial stability, programs, strategy, and operational leadership.
Core Responsibilities
Strategic Leadership & Vision: Collaborating with the Board of Directors to define and execute the organization's vision and long-term priorities. Sets tone, embodies values, guides strategic planning, and motivates staff.Operations: Managing daily activities, supervising staff to include department heads like the COO, and ensuring programs align with the mission.Fundraising: Develops funding strategies while spearheading major fundraising efforts, cultivating relationships with donors, and securing grants or government partnerships.Financial Stewardship: Overseeing budgeting, financial forecasting, and ensuring compliance with audit and tax requirements (e.g., IRS Form 990).Public Advocacy: Acts as the public face, spokesperson, and ambassador for the organization.
Key Skills & Qualities
Strong passion for the mission.Proven fiscal management and budgeting skills.Ability to build and lead teams, foster inclusivity.Excellent communication and public speaking.Strategic thinking and problem-solving.
Reporting Structure
The CEO/ED is hired by and reports to the Board of Directors.The Board provides governance and oversight, while the CEO/ED manages execution
A level 2 background check is required for employment with True Vet Solutions.
Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives.Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives. Read LessThis position is responsible for leading an organization's resources strategy, overseeing recruitment, talent management, employee relations, benefits, legal compliance, and workplace culture, acting as a strategic advisor to senior management to align HR goals with overall business objectives. They develop policies, manage HR staff, handle sensitive issues, and ensure fair employment practices while driving workforce development and productivity.
Key Responsibilities
Strategic Planning: Aligning HR strategies with the company's business plan.Policy & Compliance: Developing, implementing, and enforcing HR policies and ensuring adherence to labor laws (like ADA, EEO, OSHA).Recruitment & Talent: Overseeing hiring, retention, talent development, and performance management.Employee Relations: Overseeing disciplinary issues, grievances, and fostering a positive work environment.Compensation & Benefits: Managing salary structures, benefits, and insurance programs.Leadership: Managing the HR department, its budget, and advising senior leaders.
Qualifications & Skills
Education: At least a bachelor's degree, preferably a master's in HR, Labor Relations, or Business Administration.
Experience: Extensive experience in HR leadership roles.Certifications: Professional HR certifications preferred.Skills: Strategic thinking, leadership, strong understanding of employment law, negotiation, and communication.A level 2 background check is required for employment with True Vet Solutions.
Pay wages is negotiable.
Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives.Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives. Read LessMeet True Vet
At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned.
Every day in America, veterans walk away from disability benefits they qualify for, not because they don't deserve them, but because the system meant to serve them is slow, confusing, and built to wear people down. We exist to change that. We stand between the veteran and the system, and we do not stop until they receive every benefit they earned.
We are a team of high-empathy, high-standards people doing work that actually matters. We answer the call when someone who served is at the end of their rope, and we turn it into an outcome that changes their life. The proof is in what our clients live:
Tens of thousands of veterans represented$350M+ in lifetime benefits secured for the people who served4.9-star client rating across 634 reviews
Where we're going
We are not building a small shop that helps a few hundred veterans a year. There are millions of veterans in this country leaving earned benefits on the table, and we intend to reach them. We are building the most trusted veteran advocacy organization in America, and we are building it fast. If you are looking for a ceiling, this is the wrong place. If you are looking for a mission big enough to spend a career on, and a company moving fast enough for you to grow into the leader you're capable of becoming, keep reading.
Position Summary
As an Intake Specialist, you are often the first voice a veteran hears after deciding to fight for their benefits. You will work directly with veterans to assess their needs, develop personalized claim strategies, and guide them through the first critical steps of the process. This role is equal parts empathy and execution — you need to connect with people who have been through a lot and then move with precision to get them what they need.
Core Responsibilities
• Conduct thorough intake assessments with veterans to understand their needs, service history, and goals
• Develop personalized strategy plans for each veteran's VA disability claim based on their unique circumstances
• Guide veterans through the documentation process, helping them access and organize the records needed to support their claim
• Assist veterans in completing required paperwork and applications for VA benefits
• Collaborate with partner organizations and agencies to ensure veterans receive comprehensive, coordinated support
• Maintain accurate, up-to-date records of all services provided and interactions with clients
What We’re Looking For
• A genuine passion for serving veterans and a high-empathy approach to every interaction
• Strong communication skills — you can listen deeply and explain clearly
• Ability to manage multiple cases simultaneously with strong attention to detail
• A results-driven mindset: you don't stop until the veteran gets what they earned
Preferred Qualifications
• Prior experience working with veterans or familiarity with the VA system
• Previous sales or client-facing experience
• Knowledge of veteran benefits, disability ratings, or government benefit programs
Required Qualifications
• Must be available for the 9:00 AM – 5:00 PM EST shift
• Must be able to report on-site
Condition of Employment
· A Level 2 background check is required.
What we offer you
Daily coaching and real skill development, you will be sharper in six months than you have ever beenA clear path to grow; we promote from within and invest in the people who invest in the missionA team that has your back, and a standard worth being held toWork that lets you end the day knowing you changed the life of someone who served
Benefits
Remote-first work, from anywhere in the USAEmployer-sponsored medical, dental, and vision coveragePaid time off and company-wide holidaysHospitality experiences and team gatherings that make remote feel connected
Our Core Values
Our values are the heart of this company. The right person for any role here recognizes themselves in each of them.
Empathy, Without Exception
Every veteran is a person who served, not a case number. We lead with understanding and we hold that standard on the hardest days, in the longest calls, with the most frustrated client. Empathy is the one thing we will never trade away.
Remarkable Character
We do right by veterans when no one is watching. We tell each other hard truths with care, accept them with humility, and keep our words and our actions pointed at the same goal.
Relentless Advocacy
We fight for every benefit a veteran earned, and we do not quit when the system pushes back. It is us against the issue, never us against the veteran, and never each other.
Competitive Greatness
We hold ourselves to an elite standard because the people who served deserve elite representation. We compound small improvements into outsized results, and we build each other into leaders along the way.
How to apply
If this is the mission you've been looking for, apply now. Tell us why this work matters to you, we read every one.
True Vet Solutions is an equal opportunity employer. We hire for character and capability, and we welcome applicants of every background. Veterans and military spouses are strongly encouraged to apply.
Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives.Company DescriptionTrue Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives. Read Less