Looking for an experienced Behavioral Health Claims Follow-Up Specialist to join our Revenue Cycle team. This role is responsible for managing insurance claims follow-up, resolving denials, and ensuring timely reimbursement across commercial and workers’ compensation payers.
The ideal candidate is detail-oriented, proactive, and experienced in behavioral health billing workflows, including claim corrections, payer communication, and AR resolution.
Responsibilities:
• Claims Processing: Review and process incoming claims for accuracy, completeness, and compliance with policies and regulations.
• Claims Evaluation: Evaluate and assess the validity of claims based on established guidelines, reviewing medical records, police reports, and other relevant documentation.
• Claims Payment: Coordinate with the finance department to ensure timely and accurate claims payments.
• Investigation and Resolution: Investigate complex claims, including fraud prevention and risk analysis, and resolve any discrepancies or issues in a timely manner.
• Documentation: Maintain detailed and accurate records of claims processed, including all correspondence and supporting documentation.
• Compliance: Ensure all claims are processed in accordance with company policies, industry standards, and legal requirements.
• Reporting: Provide regular reports on claims status, processing times, and claim trends to management.
• Any other duties as assigned by department
Minimum Requirements:
• Experience: Minimum of 2-3 years of experience in claims processing or a related field.
• Knowledge: Understanding of insurance policies, claims procedures, and industry regulations.
Competencies:
• Detail-Oriented: Ability to carefully evaluate and manage claims with a high degree of accuracy.
• Problem-Solving Skills: Strong analytical and problem-solving skills to address and resolve issues in claims.
• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and claims management software (e.g., Guidewire, VUE, etc.).
• Customer Service: Ability to deliver excellent customer service and resolve issues in a timely manner.
• Time Management: Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently.
Join a compassionate team dedicated to helping first responders begin their recovery journey. In our residential and intensive outpatient programs, we provide training, treatment, and resiliency tools for those experiencing operational stress, burnout, substance use, post-traumatic stress injury, and other job-related challenges to reset and return to work stronger than ever.
We're seeking an experienced Behavioral Health Technician to provide direct patient care in our detox and residential treatment programs. If you're passionate about making a meaningful impact and thrive in a collaborative environment, we'd love to meet you.
Schedule:
Full-TimeTuesday–Saturday3:00pm -11:30pmSupportive clinical team, opportunities for growth, training provided. mission-driven culture, paid time off, Medical/Dental/Vision, 401(k), paid holidays and shift differential
Key Responsibilities
Provide compassionate supervision and support to detox and residential clientsAssist with new client assessments and provide orientation to new clientsMonitor patient safety and document observations accuratelyObtain vital signs, conduct basic health screenings, and collect urinalysis specimensAssist nursing staff with implementing treatment plansSupport crisis intervention and de-escalation effortsEnsure compliance with facility policies and infection control proceduresTransport clients to appointments or meetings as neededQualifications
High school diploma or GED requiredExperience in behavioral health, substance abuse treatment, mental health, or healthcare preferredRADT or Certified with a DHCS approved providerValid driver's license with clean driving recordExcellent communication and documentation skillsAbility to remain calm during crisis situationsEvery shift is an opportunity to help first responders take the first steps toward lasting recovery. If you're compassionate, dependable, and committed to making a difference, we encourage you to apply.
Read LessThis role reports directly to the Outpatient Program Director, contributing to the objectives of FR Health and its mission. While providing biopsychosocial assessment and individual and group therapy, this licensed therapist participates in interdisciplinary treatment planning and client-centered care and treatment.
Responsibilities:
Carry a caseload of consistent clients Oversee the daily treatment experience of each of his/her clients Maintain appropriate documentation as required Conduct assessments of clients at the time of admission and reassessments as required Conduct mental status examinations Provide appropriate treatment recommendations based on a review of the client’s history, signs, and symptoms Provide individual and group psychotherapy as needed Ability to demonstrate respect for cultural and lifestyle diversity of clients and staff Crisis intervention services Treatment Planning Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues Participates in regular team meetings Assists with Equine assisted therapy as needed Participates on the Critical Incident Response team on a continual basis Other duties as assignedMinimum Requirements:
Specific qualifications may vary based on assignment Must be at least 18 years of age Licensed or registration with The Washington State Department of Health as an LMHC, LMFT or LICSW Minimum of two years’ experience in evaluating and/or treating persons suffering from mental illness and/or substance abuse Current First Aid/CPR certificationCompetencies:
Excellent interpersonal communication skills with the ability to actively listen Solid relationship building capabilities Conduct mental status examinations and current re-assessments as required Provide appropriate treatment recommendations based on a review of the client’s history, signs, and symptoms Ability to demonstrate respect for cultural and lifestyle diversity of clients and staff Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues • Ability to work as an integrated part of a treatment team Ability to manage crises and assess risk. Excellent management of caseload (including groups, individual sessions, and family contact/sessions). Strict adherence to HIPAA guidelines regarding patient confidentiality. Ability to establish appropriate boundaries with clients and staff. Commitment to cultural diversity and sensitivity.Working Conditions: Work is performed in an office and some off-site locations, such as equine therapy providers. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.
The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
Read LessThis role reports directly to the Outpatient Program Director, contributing to the objectives of FR Health and its mission. While providing substance use assessment and individual and group counseling, this licensed professional participates in interdisciplinary treatment planning and client-centered care and treatment.
Responsibilities:
• Carry a caseload of consistent clients
• Oversee the daily treatment experience of each of his/her clients
• Maintain appropriate documentation as required
• Conduct SUD assessments of clients at the time of admission and reassessments as required
• Provide case management
• Provide appropriate treatment recommendations based on a review of the client’s history, signs, and symptoms
• Provide individual and group counseling
• Ability to demonstrate respect for cultural and lifestyle diversity of clients and staff
• Crisis intervention services
• Treatment Planning
• Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues
• Participates in regular team meetings
• Assists with Equine assisted therapy, or other off-site programming, as needed
• Participates on the Critical Incident Response team on a continual basis
• Other duties as assigned
Minimum Requirements:
• Specific qualifications may vary based on assignment
• Must be at least 18 years of age
• Licensed or registration with The Washington State Department of Health as a SUDP
• Minimum of two years’ experience in evaluating and/or treating persons suffering from mental illness and/or substance abuse
• Current First Aid/CPR certification
Competencies:
• Excellent interpersonal communication skills with the ability to actively listen
• Solid relationship building capabilities
• Experience and knowledge related to utilizing ASAM criteria for SUD assessment and treatment
• Provide appropriate treatment recommendations based on a review of the client’s history, signs, and symptoms
• Ability to demonstrate respect for cultural and lifestyle diversity of clients and staff
• Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues • Ability to work as an integrated part of a treatment team
• Ability to manage crises and assess risk.
• Excellent management of caseload (including groups, individual sessions, and family contact/sessions).
• Strict adherence to HIPAA guidelines regarding patient confidentiality.
• Ability to establish appropriate boundaries with clients and staff.
• Commitment to cultural diversity and sensitivity.
Working Conditions: Work is performed in an office and some off-site locations, such as equine therapy providers. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.
The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
Read LessThis role reports directly to the Clinical Director/Executive Director, contributing to the objectives of FR Health and its mission. While providing individual, group and family therapy, this Licensed Marriage and Family therapist participates in interdisciplinary treatment planning and client-centered care and treatment.
Schedule: Sunday to Thursday
Responsibilities:
Carry a caseload of consistent clientsOversee the daily treatment experience of each of his/her clientsMaintain appropriate documentation as requiredConduct assessments of clients at the time of admission and re-assessments as requiredConduct mental status examinationsProvide appropriate treatment recommendations based on a review of the client’s history, signs, and symptomsProvide individual, couple/family, and group psychotherapy as neededAbility to demonstrate respect for cultural and lifestyle diversity of clients and staffCrisis intervention servicesTreatment PlanningComplete Additional Sessions Requests forms as requiredKnowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issuesParticipates in quarterly staffing meetingAssists with Equine assisted therapy as neededParticipates on the Critical Incident Response team on a continual basisOther duties as requiredMinimum Requirements:
Specific qualifications may vary based on assignment.Must be at least 18 years of ageLicensed or registration with The California Board of Behavioral Sciences as an LMFT, LCSW, AMFT or ACSWMinimum of two years’ experience in evaluating and/or treating persons suffering from mental illness and/or substance abuseCurrent First Aid/CPR certificationCurrent TB test
Competencies:
Working Conditions: Work is performed in an office or other environmentally controlled room. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.
The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
Are you a clinician who thrives under pressure, values teamwork, and wants your work to matter?
At The Counseling Team International (TCTI) we stand beside first responders — the men and women who run toward danger when others run away — providing culturally competent, high-impact mental health support when it matters most.
We’re looking for Associate Therapists who bring the same grit, adaptability, and service mindset as the clients we serve. If you’re motivated to be trained in first responder cultural competency, respond to crises, and deliver short-term, solution-focused therapy, you’ll find your purpose here.
What You’ll Do
● Provide individual, couples, and family therapy to first responders and their dependents.
● Deliver crisis response and Critical Incident Stress Management (CISM) services following traumatic events.
● Collaborate with a seasoned clinical and CISM team to uphold the highest standards of care and professionalism.
● May be selected to assist in the training development to deliver psychoeducational presentations to departments.
Who You Are
● Registered with the California BBS as an AMFT, ACSW, or APCC.
● Pro-law enforcement and pro-first responder — you see their work as vital to community safety and wellbeing.
● Comfortable working in ambiguous, high-stakes environments with confidence and composure.
● Driven, collaborative, and mission-focused — a clinician with a can-do attitude and a servant-leadership mindset.
● Eager to learn through specialized training in first responder culture and crisis intervention.
Onboarding — Built for Success
New associates begin with a measured onboarding period designed to build clinical confidence, ensure cultural competence, and confirm long-term fit. You’ll start part-time (approximately 5 clients per week), with the goal of reaching full-time eligibility within the first two months.
As your caseload grows and you demonstrate readiness for field work, you’ll transition into Critical Incident Stress Management (CISM) training and progress toward full-time employee status.
This approach allows for intentional professional development and ensures each team member is equipped for the unique challenges of first responder care.
Why Join TCTI
At TCTI, you’re not only a therapist — you’re a trusted partner to the men and women who safeguard our communities. You’ll gain unparalleled experience in trauma response, field-based crisis interventions, and culturally competent services within one of the nation’s most respected first responder behavioral health teams.
Ready to Serve Those Who Serve?
If you’re ready to bring your clinical expertise and compassion to the front lines of first responder wellness, apply today to become part of The Counseling Team International.
Read LessAre you a clinician who thrives under pressure, values teamwork, and wants your work to matter?
At The Counseling Team International (TCTI) we stand beside first responders — the men and women who run toward danger when others run away — providing culturally competent, high-impact mental health support when it matters most.
We’re looking for Associate Therapists who bring the same grit, adaptability, and service mindset as the clients we serve. If you’re motivated to be trained in first responder cultural competency, respond to crises, and deliver short-term, solution-focused therapy, you’ll find your purpose here.
What You’ll Do
● Provide individual, couples, and family therapy to first responders and their dependents.
● Deliver crisis response and Critical Incident Stress Management (CISM) services following traumatic events.
● Collaborate with a seasoned clinical and CISM team to uphold the highest standards of care and professionalism.
● May be selected to assist in the training development to deliver psychoeducational presentations to departments.
Who You Are
● Registered with the California BBS as an AMFT, ACSW, or APCC.
● Pro-law enforcement and pro-first responder — you see their work as vital to community safety and wellbeing.
● Comfortable working in ambiguous, high-stakes environments with confidence and composure.
● Driven, collaborative, and mission-focused — a clinician with a can-do attitude and a servant-leadership mindset.
● Eager to learn through specialized training in first responder culture and crisis intervention.
Onboarding — Built for Success
New associates begin with a measured onboarding period designed to build clinical confidence, ensure cultural competence, and confirm long-term fit. You’ll start part-time (approximately 5 clients per week), with the goal of reaching full-time eligibility within the first two months.
As your caseload grows and you demonstrate readiness for field work, you’ll transition into Critical Incident Stress Management (CISM) training and progress toward full-time employee status.
This approach allows for intentional professional development and ensures each team member is equipped for the unique challenges of first responder care.
Why Join TCTI
At TCTI, you’re not only a therapist — you’re a trusted partner to the men and women who safeguard our communities. You’ll gain unparalleled experience in trauma response, field-based crisis interventions, and culturally competent services within one of the nation’s most respected first responder behavioral health teams.
Ready to Serve Those Who Serve?
If you’re ready to bring your clinical expertise and compassion to the front lines of first responder wellness, apply today to become part of The Counseling Team International.
Read Less