We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.
Responsibilities
Clean and tidy all areas to the standard cleanliness within time limitsDeliver excellent customer serviceCreate daily job lists and record all serviced roomsMaintain equipment in good conditionReport on any shortages, damages or security issuesHandle reasonable guests' complaints/requests and inform others when requiredCheck stocking levels of all consumablesComply with health and safety regulation and act in line with company policies and licensing lawsSkills
Proven working experience in relevant fieldAbility to work independently and remain motivatedHelpful with customer service orientationPrioritisation and time management skillsProfessionalism along with speed and attention to detailKnowledge of English languageHigh school degree or GED Read Less 2520 Veterans Memorial Drive
Cape Girardeau, MO
Starting Pay: $15.50 per hour
We are seeking friendly, energetic and dependable team members for our Housekeeping Department. Our family owned and operated business highly values our Team and we are committed to assisting you in your journey and supporting your personal ambitions and growth on your pathway to success!
Team Member Perks:
Referral program to earn extra cash!Anniversary recognitionPromotion opportunities and trainingResponsibilities of Room Attendants include:
Change bed linens and make bedsReplace used towelsSweep and mop floorsVacuum carpetsDust furnitureReplenish bath care productsClean public spacesPreferred skills include:
Ability to with little supervision while meeting standardsCommunication skillsAbility to follow instructionsEducation / Experience:
Prior experience as a room attendant preferred but not requiredHigh school diploma or equivalent preferred Read LessThe Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel as a support role to the Chief Engineer. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in basic construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles.
A Day in the Life:
Work independently and monitor the operations and functions of the interior and exterior areas of the property.
Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests.
Promote enhanced guest satisfaction by offering professional and friendly interactions.
Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner.
Interact with employees and guests and utilize proficient communication skills when communicating in any form.
Help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
Follow all safety protocols when using tools and equipment and ensure they are stored in their designated areas in an organized and tidy manner.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements:
3 years’ minimum experience in a maintenance-type position
The ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
Knowledge of common causes of equipment malfunction.
Ability to repair and replace basic heating and air conditioner systems.
Skills necessary to perform basic painting and caulking skills.
Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).
Knowledge of preventative maintenance methods and techniques for maintaining equipment.
Able to perform tests to check for normal operation of the hotel’s equipment.
Knowledge of how to test pool and spa chemicals.
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).
Experienced expertise in the construction trades (highly desired).
Previous hotel experience (highly desired).
Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.
Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.
Ideal Skills & Qualities:
Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
Problem-solving skills.
Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.
Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
What Makes a McKibbon Hotel Breakfast Attendant?
The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.
A Day in the Life:
Food and Beverage Attendant will prepare food and beverages according to company and brand standards.You will service guests’ orders as requested and as align with company and brand standards.Maintain adequate supplies of clean dishware.You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.Collect dirty dishes and tableware and run them through the dishwasher.You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.Clean any spilled items, broken items, and remove trash, when necessary.You will mop or vacuum floors.Anticipate potential hazards and needs to other to provide a proactive service approach.Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.You will perform other various duties as requested by management.Job Requirements:
One to two years’ experience in a food service position.Experience working at a hotel establishment (highly desired).Experience with maintaining safety requirements (highly desired).Knowledge of maintaining guest satisfaction scores.The ability to work toward increasing departmental and overall guest satisfaction.Ability to ensure all sanitation practices are followed.Ability to setup attractive food displays.Able to stand long periods, kneel, and lift up to 20 pounds.Ideal Skills & Qualities:
The ability to communicate in a friendly manner with guestsFood preparation skills.The ability to follow all cooking instruction and food safety requirementsPracticing safe work habits and using required safety equipmentThe ability to ensure overall guest satisfaction.Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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What Makes a McKibbon Front Desk Agent?
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.
A Day in the Life:
Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.
Shifts may vary by hotel:
Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm
Requirements:
Previous experience working as a front desk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests
Ideal Skills & Qualities:
Great verbal and written communication skills.
The ability to create a fun and supportive working environment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Read Less
At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us.
A Day in the Life:
Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.
Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms.
Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands.
Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service.
Using professional cleaning equipment and chemicals safely and effectively.
Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways.
Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home.
Ability to work independently with little supervision.
Strong multi-tasking and time-management skills.
Quick learner with the ability to adapt in a guest-focused environment.
Restocking guest room supplies (toiletries, coffee/tea, towels, etc.).
Reporting maintenance issues or safety concerns to the appropriate department.
Assisting with laundry duties such as collecting, sorting, and transporting linens.
Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner.
Following all safety and sanitation guidelines.
Providing friendly, professional interactions with guests when approached as well as team members.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Job Requirements:
Identification verifying you are at least 18 years of age.
US Citizenship verification is required.
Ability and flexibility to work weekends and holidays.
Ability to lift, pull, and push moderate weight (minimum of 35 lbs.)
Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas.
Desire to satisfy the needs of others in a fast-paced environment.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us.
A Day in the Life:
Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.
Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms.
Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands.
Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service.
Using professional cleaning equipment and chemicals safely and effectively.
Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways.
Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home.
Ability to work independently with little supervision.
Strong multi-tasking and time-management skills.
Quick learner with the ability to adapt in a guest-focused environment.
Restocking guest room supplies (toiletries, coffee/tea, towels, etc.).
Reporting maintenance issues or safety concerns to the appropriate department.
Assisting with laundry duties such as collecting, sorting, and transporting linens.
Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner.
Following all safety and sanitation guidelines.
Providing friendly, professional interactions with guests when approached as well as team members.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Job Requirements:
Identification verifying you are at least 18 years of age.
US Citizenship verification is required.
Ability and flexibility to work weekends and holidays.
Ability to lift, pull, and push moderate weight (minimum of 35 lbs.)
Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas.
Desire to satisfy the needs of others in a fast-paced environment.
Why McKibbon?
We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.
McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
