This position is based in the Atlanta office, supporting the sales team and servicing dealers across the country. Triumph is the Premium British Lifestyle Motorcycle Brand.
The Regional Manager is responsible for developing and managing long-term relationships with Triumph dealers and key stakeholders. This position is pivotal in developing and supporting dealers to help Triumph to optimize their performance through primary activity in retail and wholesale sales of motorcycles, authentic apparel and accessories, marketing and dealer development activities. Which in turn leads to increasing the lifetime value each customer brings, enhancing the profit per motorcycle, while delivering a premium retail and brand experience.
Reporting to the National Sales Manager and working as a key member of the sales team, you will be responsible for:
Work with dealer partners to plan weekly travel scheduleStrategic communication and documentationMonitoring and reporting dealer complianceSpecific program approval with region dealersDevelop current and future dealer development plansMonitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turnCommunicate and train dealer staff using best practices and proven sales proceduresDirect and advise on local marketing and event calendar while focusing on a premium customer experienceMajor responsibilities include:
Work in collaboration with region dealers and the National Sales Manager to develop and maintain a profitable, passionate and premium dealer network with an exciting customer experienceWork in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customersWork in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary expertsManage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessoriesIdentify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefitsFacilitate attendance of sales and product training both formal and onlineEnsure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealersManage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needsMonitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progressDevelop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experienceEstablish and maintain facility "Brand Standards" in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle BrandKnowledge, skills and abilities required include:
Direct motorcycle/power sports market sales history along with a strong understanding of market conditions preferredMust hold a valid driver's license with motorcycle endorsementsStrong communication (verbal and written) as well as documentation skillsPossess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skillsMust live in, or be willing to relocate to, metro-AtlantaAbility to travel including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and eventsMust hold, or be able to obtain, a valid US passportRelationships include:
Internal: RM's work closely with all other departments in the businessExternal: Fosters positive relationships with dealer partnersAuthority includes:
This position does not have authority to hire/fireAbility to act independently staying within the guidelines of the Sales Manager, National Sales Manager and GM directionLimited spending authority per budget and DOA guidelinesEducation includes:
High School diplomaBachelor's Degree preferredFive or more years direct field/retail experience (power sports/automotive preferred)Training includes:
Triumph AcademyTOLSalesforceOne week training at Triumph office in AtlantaUp to one month field training including travel with another RM, supervised dealer visitsPhysical requirements of the job include:
Majority office work sitting at a desk and travel (via car, plane, etc.)Up to 20% Travel across the US and CanadaOccasionally required to move motorcyclesOccasionally required to move boxes, carrying or with the assistance of a pallet jack for heavier itemsOccasional outdoor duties at events Read Less