JOB SUMMARYPromote an atmosphere of goodwill and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service.Perform shop repairs and maintenance as assigned by the Rental Manager.Meet or exceed quoted times for scheduled repairs.Meet the repair deadlines as set by rental.Expertly analyze and diagnose equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance issues.Make appropriate equipment repairs or modifications.Work on rental, used, and new as directed.Embody the company VMV daily.Keep shop clean. This includes inside and outside.Keep shop safe. This includes inside and outside.Report any issues with cleanliness or safety with other departmental personnel to management.Maintain a clean, hazard free and safe work area including your company vehicle if assigned and customer facilities.Adhere to all OSHA, company and customer safety procedures.Maintain positive customer relations through professional interactions with customers.Follow all company operating and process procedures.Attend formal training as scheduled and directed by your supervisor.Accurately and neatly document each shop repair, providing the necessary paperwork.Maintain serviceability and accountability of all company equipment. Requirements:
REQUIREMENTS:Knowledge of electrical and industrial battery charger repair is a plus.High school diploma or equivalent with three or more years of mechanical, electrical and hydraulic experience in the forklift or equipment repair industry.Effectively communicate with customers, co-workers and management.Ability to understand necessary service and training manuals and schematicsCan safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.
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Read LessAs a Sales Account Territory Manager, you will be an essential contributor to our success, and we will look to you to not only grow our revenue and reputation, but to help our customers and clients increase their own profitability. It is expected you will take ownership of the company's efforts in the market segment in an assigned geographic area, that you will be assigned. The Sales Account Territory Manager will act as a consultant to clients offering a variety of solutions, in all cases helping them connect with their customers to build loyalty and grow revenue - it's a critical part of our own customer satisfaction strategy. This will not only apply to truck sales but also to aftermarket and service products.
Job Responsibilities:
Sold Quota Attainment - Achieve the assigned total sold quota for target customers, competitive and non-users.
Marketing of sales of all equipment and services offered by the company.
Create New accounts and maintain existing account base.
Conduct equipment fleet audits as required, and surveys as needed to make an informed decision for the customer.
Sales Activity Reporting - Ensure the timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools - i.e., CRM.
Quote management - Represent the company in a professional manner, personally develop and present proposals to customers to aid in the sale of equipment and aftermarket services.
Sales Execution - Based on direction established by customer marketing and the Corporate Sales Manager, executes sales contacts based on campaign requirements, sales leads, and other sales execution requirements.
Personal Development & Training - Take personal accountability to complete all assigned training, certification, and personal development requirements as required.
Participate in all sales training and meetings.
Requirements:Job Skills & Qualifications:
Preferred:
Strong knowledge of the Material Handling Industry is preferred.
Use of Customer Relationship Management (CRM) tools.
Good knowledge and use of Outlook, PowerPoint and Excel.
Effective communication skills for dealing with the internal and external customer.
Required:
Four (4) year college degree with a high-level of business acumen and or equivalent experience required.
Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results. To completely understand and practice a consultative sales approach.
Pre-employment drug screen along with criminal/DMV background check required.
Valid driver's license along with clean driving record.
Compensation details: 0 Yearly Salary
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