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TPI Staffing Inc
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  • REMOTE Call Center Representative - Bilingual  

    - Houston
    Job DescriptionJob DescriptionBilingual Customer Service Representativ... Read More
    Job DescriptionJob DescriptionBilingual Customer Service RepresentativePay: $18.00 - $18.75 per hour; depending on experienceRemote Schedule: Shift Hours: M-F 9:00 am - 6:00 pm. Service center operates 7:00 AM - 6:00 PM (must be flexible to adjust as needed). Note: 2 mandatory on-site (4 hour) training days in March and October/November

    **This role will have potential to move into a Team Lead role** Company Perks:Work from home! After hired full-time, client offers Medical, Dental, Vision and 401k.Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.The ideal candidate will possess excellent communication and problem-solving skillsAs well as a strong commitment to providing exceptional service to our valued customers.Responsibilities:Act as the main point of contact for customer inquiries, concerns, and complaints via various channels (phone, email, chat, social media, etc.).Process and prepare mail and packages for shipping, including labeling, packaging, and arranging courier or postal services.Provide accurate and efficient assistance to customers by identifying their needs and resolving their issues promptly and professionally.Listen attentively to customer inquiries and provide appropriate solutions or alternatives within company guidelines and policies.Escalate complex issues to the appropriate departments or supervisors for further resolution and follow-up.Assist customers with placing orders, tracking shipments, processing returns, and other order-related tasks.Make courtesy outbound calls to customers and record any feedback provided.Handle irate or upset customers in a calm and professional manner, aiming to de-escalate situations and provide effective solutions.Field incoming customer service calls, assuming responsibility to resolve customer issues in an accurate and timely mannerResearch account status and identify account issuesAddress billing inquiries and resolve billing disputesProcess disconnection and reconnection requestsEnroll customers and resolve enrollment issuesProvide price quotes to prospective customersFollow up with customers to attain required account informationInitiate collection activity on past due accounts and process disconnection and reconnection requestsRespond to emailed customer inquiries with factually and grammatically correct written communicationsServe as a customer advocate while adhering to all regulatory requirements and company policies associated with the roleTrack performance against targetsBe responsible for handling all call types related to gas and electric commodities as well as large commercial/industrial customer inquiriesDemonstrate the ability to communicate with customers in writing for both chat and email communication as well as telephone interactions. MINIMUM REQUIREMENTSMinimum of 1 year of experience in an inbound call center environment, with customer care experience strongly preferredTypes at least 40 WPMMust be Bilingual in English and SpanishPrevious sales experience preferred but not requiredExperience in natural gas retail market preferredExperience within the ERCOT retail electricity market strongly preferredExperience in similar markets such as utilities, telecom, or cable preferredHigh School diploma, GED, or equivalent math and English skills requiredCollege degree or coursework a plus.Outstanding phone etiquette and polished communication skills (written and verbal)Ability to maintain a calm demeanor when dealing with agitated customersAttentive to detail and committed to high quality customer serviceProficiency in Windows environment and MS Word and Excel applicationsComfortable in a fast paced environment where change is commonplace Read Less
  • Saw Operators  

    - Houston
    Job DescriptionJob DescriptionSaw Operator – $13/hr Group A Group A (S... Read More
    Job DescriptionJob DescriptionSaw Operator – $13/hr Group A Group A (Sun-Wed 6am-4:30pm)- Need detailed person, experienced using a Miter Saw able to follow direction, must be able to read a tape measurer. Training for 2 weeks Monday -Friday 8am-4:30pm. Saw Operator – $13/hr Group D (Monday – Thursday 4pm-2am) Need detailed person, experienced using a Miter Saw able to follow direction, must be able to read a tape measurer. Training for about 3 months Monday -Friday 8am-4:30pm. Read Less
  • Material Handlers  

    - Houston
    Job DescriptionJob Description1 – Material Handler II with Forklift Ce... Read More
    Job DescriptionJob Description1 – Material Handler II with Forklift Certification ($17-18, 6:00am-4:30pm, open to working weekends) *urgent*1 – Material Handler II ($16-17, 7:00am-3:30pm, open to working overtime) *urgent*Job Description: A Material Handler II will complete duties as needed within the department with the primary responsibility of processing customer orders for shipment. Daily contact will be with inventory personnel, materials buyers and planners, expediter, master scheduler, quality control, management staff, carriers and corporate personnel.
    Job Responsibilities
    Processes customer shipments and manual shipments (B-tickets)
    Analyzes order HOLDs and communicates with customer service
    Analyzes inventory availability for shipments (location & quantity)
    Releases sales orders to pick status
    Monitors sales orders picked but not shipped
    Maintains shipping records per the Emerson record retention policy
    Coordinates freight schedulessmall package, will call, LTL and TL
    Follows up on customer orders allocated but not picked with appropriate personnel
    Provides shipping documents to customer service as requested.
    Acts as a liaison between customer service and shipping activitiescoordinate weights & dims, shipping methods, etc.
    Requests/Creates commercial invoices for international shipments as needed
    Monitors shipping supplies
    Assists with Material Handling responsibilities as needed
    Performs other duties as assigned
    Work overtime as required
    Required Qualifications, Education, Skills and/or Experience
    High School diploma or GED
    Or, relevant work experience
    Previous shipping/material handling experience
    Expert experience/knowledge of computer programs: Microsoft Office
    Effective communication skills: verbal and written (English)
    Follow written and/or oral instructions in English
    Able to lift parts weighing in excess of 50 pounds (assistance when needed) and to work in bending, squatting and standing positions (includes working off ladders) for long periods of time (in excess of one hour)
    Pass forklift certifications and requirements to operate forklifts Read Less
  • QC Inspector  

    - Conroe
    Job DescriptionJob DescriptionQC InspectorDirect Hire$20 - $26/hr Job... Read More
    Job DescriptionJob DescriptionQC InspectorDirect Hire$20 - $26/hr
    Job Summary:We are seeking a detail-oriented experienced Quality Control Inspector. In this role, you’ll play a key role in ensuring that all products meet our established requirements for reliability and workmanship, as well as other quality control program standards.
    Job Duties:Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions, and examining functionality, as well as electrical testing as required.Checking that the assembly or production line adheres to standards and procedures and complies with legal requirementsReviewing blueprints, electrical schematics, and specifications to compare to produced goods and generating an inspection report to document all deviations.Recording inspection results by completing reports, summarizing re-works and wastes, and inputting data into a quality databaseAssist in training the production team on quality control measures to improve product excellenceProposing improvements to the production processMonitoring the use of equipment to ensure it is safe and discard any that do not meet requirementsUpdating job knowledge by engaging in educational opportunities and regular trainingKeeping measurement equipment operating accurately by following calibration requirements and calling for repairsReading and interpreting engineering drawings and electrical schematics.Comprehension and operation of basic electrical measuring equipment.Collecting and compiling statistical quality dataAssisting in the development of test methods and inspection plansDetermining the causes of product defects and reworksVerifying all equipment is calibrated correctlyUnderstanding the functionality of basic electrical components for use in industrial electrical cabinets/panels.Coordination and Support of customers during the FAT process.
    RequirementsMinimum Qualifications:Associates degree requiredOne year of experience with electrical inspection and testing requiredGood written and verbal communication skills requiredExcellent problem-solving and analytical skills requiredKeen attention to detail requiredBasic computer and math skills to calibrate and measure specifications requiredAbility to use measuring devices such as gauges, meters, calipers, and computers requiredIn-depth understanding of company standards requiredUp-to-date knowledge of federal and industry standards, UL codes, and best practices requiredUnderstanding of target market and consumer needs requiredBlueprint and electrical schematic reading capabilities requiredDocumentation and reporting skills requiredTeamwork and collaboration requiredGrowth mindset with the ability to accept challenges requiredAbility to pass physical, drug, driving, and background check requiredAbility to physically push, pull, and lift 50lbs or more requiredAbility to sit, stand, and walk for four-plus hours at a time requiredAlignment with company core values requiredPreferred Qualifications:
    Two plus years of experience with electrical inspection and testing preferredA BS in Engineering or equivalent work experience preferredExperience in an ISO environment preferredExperience in Lean/Six sigma preferredBenefits:Medical, dental, vision, HSA, term life, AD&D, STD, LTD100% medical premium paid for by company for the employee-only level medical coverage
    80% paid for by company and 20% paid for by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)401K and bonusScholarships, educational reimbursement, paid volunteerism, and paid personal and professional development providedPTO and paid holidays providedCareer advancement opportunitiesCompetitive wagesFamily-friendly environment with average employee tenure above five years
    Read Less
  • Industrial Sewing Machine Operator  

    - Tomball
    Job DescriptionJob DescriptionIndustrial Sewing Machine Operator- 2 Im... Read More
    Job DescriptionJob DescriptionIndustrial Sewing Machine Operator- 2 Immediate Openings!Temp to Hire$17.00/hour Schedule: Monday–Friday, 6:00 AM – 4:30 PM (Overtime & weekend flexibility required)
    JOB SUMMARY:The Industrial Sewing Machine Operator I, under the leadership of the designated manager and /or supervisor, will support the process to satisfy new and current customer demands for vehicle accessories. The Industrial Sewing Machine Operator 1) is responsible for surging pre-cut patterns and able to sew pieces together to form complete parts/mats 2) operate an industrial sewing/serging machine in a manufacturing environment 3) measuring and cutting canvas to specs 4) operate production equipment, handheld hardware and tools as necessary 5) responsible for using a tape measure 6) responsible for handling, positioning and moving materials through the sewing and other manufacturing operations 7) supports other manufacturing activities as required.
    ESSENTIAL FUNCTIONS:· Timely, consistent and predictable attendance· Work safely; comply with all safety rules, maintain a clean, neat, and safe work area; use shop equipment and tools safely; and wear required personal protective equipment. Report all accidents immediately.· Meet and exceed productivity and quality requirements· Comply with all policy, procedures, job instructions, and safety rules· Maintain and properly safeguard all shop tools and equipment· Guide parts under needle following edges seam, and guides on machine bed or markings on part· Industrial sewing including top stitching· Assist the team leader with training· Sew to Production Sample, follow Product Guides, observe stitching to detect defects· Cut and organize sewing supplies such as binding, webbing, cord, tape, or thread according to specific specifications or color of material as stated on Work Order· Maintain raw material, cut excess thread or material· Inspect product during production· Strong attention to details both visually and written.· Check completed work to ensure that it meets quality standards· Carries out responsibilities in accordance with GST/ASG policies· Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.· Review and follow data privacy practices, policies, and guidelines.· Other duties may be assigned.
    QUALIFICATIONS:Education and/or Experience:High school diploma or general education degree (GED); plus three to five years of industrial sewing experience and/or training; or equivalent combination of education and experience.· Must have sewing machine experience· Sewing/Upholstering experience preferred· Attention to detail· Demonstrate mechanical skills· Must be able to read a tape measure· Demonstrate proper use of personal protective equipment· Able to read and understand Material Safety Data Sheets· Able to read, understand and comply with assigned area’s job instructions· Able to communicate effectively – orally and/or in writing
    Language Skills: Ability to read and comprehend written and oral English instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively discuss information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    CERTIFICATES, LICENSES, AND REGISTRATIONS:· Has valid driver’s license.
    PHYSICAL REQUIREMENTS:The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly and repeatedly required to talk; hear; stand; walk; stoop; kneel/squat, climb, use hands and fingers, to handle, grip/squeeze and/or feel; push/pull and reach with hands and arms. The associate will be frequently required to balance; crouch, or crawl; reach over-head and taste or smell. The associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, night vision, and ability to adjust focus.
    WORK ENVIRONMENT:The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually loud.
    * Is legally able to work in the United States. Read Less
  • Sphere Machine Operator  

    - Spring
    Job DescriptionJob DescriptionSphere Operator Trainer Temp to HireSubm... Read More
    Job DescriptionJob DescriptionSphere Operator Trainer Temp to HireSubmit your pay requirements
    Job Summary:
    A Sphere Operator is responsible for the precise operation of specialized machinery used to create spherical products or components, ensuring adherence to strict quality and dimensional specifications. They meticulously set up and adjust equipment, monitor production processes, and perform quality checks, utilizing various measuring tools and techniques. This role requires a keen eye for detail, a strong understanding of machinery and materials, and the ability to maintain consistent production while adhering to safety protocols.
    Key Responsibilities:
    Machine Operation and Setup:Setting up and operating specialized machinery designed for sphere production.Adjusting machine settings to achieve desired dimensions and surface finishes.Loading and unloading materials into the machinery.
    Quality Control:Conducting precise measurements using calibrated tools (micrometers, calipers, gauges)
    to ensure spheres meet specifications.Performing visual inspections to identify defects or imperfections.Documenting inspection results and maintaining quality control records.
    Process Monitoring:Monitoring machine performance and making adjustments as needed.Identifying and addressing any process deviations or malfunctions.Maintaining consistent production output.
    Material Handling:Handling and preparing raw materials for production.Safely handling finished spheres to prevent damage.Maintaining a clean and organized work area.
    Maintenance and Troubleshooting:Performing routine maintenance on machinery.Troubleshooting minor equipment problems.Reporting major malfunctions to maintenance personnel.
    Safety Compliance:
    This job description is intended to describe the general nature and level of work being performed by individuals assigned to this
    position. It is not intended 1 to be an exhaustive list of all duties, responsibilities, and qualifications required. 2 Management reserves
    the right to modify this job description at any time. Adhering to all safety protocols and procedures.Using personal protective equipment (PPE) as required.Maintaining a safe working environment.
    Skills and Qualifications:
    Mechanical Aptitude:Understanding of machine operation and mechanics.Ability to set up and adjust machinery.Skill in troubleshooting minor equipment issues.
    Precision Measurement:Proficiency in using precision measuring tools (micrometers, calipers, gauges).Ability to interpret and apply dimensional tolerances.Understanding of metrology principles.
    Attention to Detail:Meticulousness in inspecting and measuring spheres.Ability to identify subtle defects and imperfections.Ability to follow very specific instructions.
    Education:High school diploma or GED is typically required.Vocational training or technical certifications in machining or a related field are advantageous.
    Experience:Experience operating precision machinery is highly desirable.Experience in a manufacturing or production environment is preferred.Experience with grinding or other very precise machining is a plus.
    Physical Demands:Ability to stand for extended periods.Ability to lift and carry heavy objects.Ability to work in a manufacturing environment.Work Environment:The role will be performed in a factory or manufacturing environment, requiring the operator to stand for extended periods and work with machinery. Read Less
  • Press Operators  

    - Spring
    Job DescriptionJob DescriptionPress Operators (Rubber Parts Dept.)Assi... Read More
    Job DescriptionJob DescriptionPress Operators (Rubber Parts Dept.)Assignment will last for the month of August- Temporary3 openings for 1st shift 3 openings for 2nd shift$18 hour
    Job Summary:
    The Press Line Operator is responsible for the safe and efficient operation of pressline machinery, ensuring the production of high-quality products that meet company specifications and customer requirements. This role involves setting up, operating, monitoring, and maintaining press line equipment, as well as performing quality checks and troubleshooting minor issues.
    Key Responsibilities:
    Setup and OperationSet up pressLine machinery according to job specifications, including dies, tooling, and other necessary components.Operate press line equipment, including feeding materials, adjusting settings, and monitoring performance.Ensure proper alignment, pressure, and speed of the press line to achieve desired product quality.Start up and shut down press line equipment according to established proceduresMonitoring and Quality Control:Continuously monitor press line operation to identify and address any deviations from specifications.Perform regular quality checks on finished products, including dimensional measurements, visual inspections, and functional tests.Document quality control data and report any defects or inconsistencies to the supervisor.Make necessary adjustments to the press line to maintain product quality.
    Maintenance and Troubleshooting:Perform routine maintenance on press line equipment, including cleaning, lubricating, and inspecting components.Troubleshoot minor mechanical and operational issues with the press line.Report any major maintenance needs or equipment malfunctions to the supervisor.
    Safety and Compliance:Adhere to all safety procedures and regulations related to press line operation.Maintain a clean and organized work area.Use personal protective equipment (PPE) as required.Report any safety hazards or incidents to the supervisor.
    Other Duties:Assist with other production tasks as needed.Participate in training and development activities to enhance skills and knowledge.Maintain accurate production records.
    Skills and Qualifications:
    Skills:Mechanical aptitude and understanding of press line operations.Ability to read and interpret blueprints, diagrams, and specifications.Proficiency in using measuring tools and quality control equipment.Strong attention to detail and quality consciousness.Ability to troubleshoot minor mechanical and operational issues.Excellent communication and teamwork skills.Ability to work in a fast-paced manufacturing environment.
    Education:High school diploma or equivalent.

    Experience:
    Previous experience operating press line machinery or similar manufacturing equipment is preferred.Physical Demands:Ability to stand for extended periods.Ability to lift and carry heavy objects.Ability to work in a manufacturing environment. Read Less
  • Dispatcher Support  

    - Houston
    Job DescriptionJob DescriptionDispatcher SupportTemp to HirePay: $22.0... Read More
    Job DescriptionJob DescriptionDispatcher SupportTemp to HirePay: $22.00 - $23.00 per hourHours: Monday - Friday, 8am - 5pm
    Job Duties:Support the Dispatchers by communicating directly with customers, providing professional and customer-focused service via phone and email.Will be working directly with carriers to confirm pick ups, delivery appointment timesWill go into portals and update loads with driver confirmations and pick up times in their programs so they know load is on scheduleUtilize computer systems and software to input, track, and manage shipment information. Communicate effectively with delivery companies to relay shipment details and resolve any issues. Maintain accurate records of all communications, dispatch activities, and shipment statuses. Proactively identify and address potential logistical challenges. Multitask effectively, prioritizing tasks to meet deadlines and customer expectations. Perform other administrative and clerical duties as needed to support the logistics operations.Qualifications: Looking for a candidate who is self-motivated, eager to learn, and detail-orientedDemonstrated commitment to providing exceptional customer service. Professional and courteous demeanor in all interactions. Proficiency in computer applications and data entry. Excellent phone communication skills. Strong written communication skills via email. Keen attention to detail and accuracy. Proven ability to multitask and manage time effectively. Experience in dispatching, scheduling, and tracking loads is highly desirable. Previous experience in the logistics or transportation industry is a plus. Read Less
  • RMT Assemblers  

    - Houston
    Job DescriptionJob DescriptionIf you are interested, please stop by ou... Read More
    Job DescriptionJob DescriptionIf you are interested, please stop by our Spring Office located at 322 Spring Hill Drive, Ste A100 Spring TX 77386. Anytime Monday - Friday from 9am to 3pm. Remember to bring your updated Resume and ID. RMT Cable AssemblerTPI Staffing has an immediate opening for 4 RMT Cable Assemblers in N. Houston. This is a temp to hire position paying $17-$18/hr. depending on experience. First shift 6:00am to 2:30pm. If you are interested and qualified, please email your resume to YomaliA@tpistaffing.comSummaryAs an Assembler, you will be a part of a team responsible for preparing, assembling, inspecting, and testing cables and connectors used in the rail mass transit industry. This position requires a strong understanding of wiring schematics, technical drawings, and adherence to industry standards to ensure high-quality and reliable assemblies.ResponsibilitiesPrepares work by studying product and process documentation, parts lists, tools and fixtures.Sets up and operates appropriate equipment, tools, and fixtures to cut, prep and trim cable in accordance with specifications.Apply heat shrink tubing, shielding, and protective coatings as required.Inspect completed assemblies for defects, ensuring compliance with industry standards.Performs appropriate in process inspections and tests such as workmanship, dimensional, and interface gauging in accordance with product and process specifications.Maintains a safe, clean working environment in compliance with policies and procedures.RequirementsPrevious experience in cable assembly or a related field is required.High School diploma or equivalent.Knowledge of cable assembly, tools, and equipment used in assembly.Direct RF Microwave cable and connector assembly experience a plus.Basic math skills.Computer skills to operate specific programs and access appropriate documentation.Ability to work with electrical and mechanical test and inspection equipment. Read Less
  • Facilities Maintenance Manager  

    - Brookshire
    Job DescriptionJob DescriptionFacilities Maintenance and Operations Co... Read More
    Job DescriptionJob DescriptionFacilities Maintenance and Operations CoordinatorDirect Hire$31 - $33/hr
    Role AccountabilitiesPerform routine maintenance and repair on facilities, building services and equipment, and production equipmentPerform preventive maintenance, except as required by 3 rd party contract or regulationsEnsure maintenance and repairs are scheduled and performed to minimize production disruptionDevelop and implement preventive maintenance programs to ensure equipment reliability and optimizationEnsure employees and contractors are effectively trained to operate facility equipmentDevelop and implement facilities cost reduction programsPrepare preliminary cost estimates, project proposals, and capital expenditure requestsNegotiate contracts for facilities maintenance and facility modifications that meet the Company needs and with favorable conditionsImplement and manage maintenance vendor contractsDirect contractors and assigned employees to complete projects as neededServe as primary emergency responder for any facility issuesCommunicate project statuses through written reports and informal contactsMaintain required maintenance logs and files
    General Employee AccountabilitiesBring full effort to bear on tasks assigned by manager.Give manager best adviceGive earliest notice when work cannot be delivered as specifiedCooperate and collaborate with peers and interact cross-organizationally as specified by managerExemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal CommitmentComply with all Company policies, practices, and procedures and all regulations and lawsRecommend viable improvements proactivelyEnsure effective utilization of business tools and processes
    Minimum QualificationsHSD or equivalent5 years’ experience in facilities maintenance and operationsWorking knowledge of electrical, plumbing and mechanical codes and systemsDemonstrated skill and experience using basic hand tools effectively, including, but limited to, sockets, wrenches,
    screwdrivers, multi-meterDemonstrated experience successfully negotiating and establishing facilities/maintenance contractsAbility to spend prolonged periods standing and walking throughout facilitiesAbility to lift up to 50 lbs.Ability to bend, lift, stretch, climb, and crawl to maintain equipment and buildingsAbility to perform work in a variety of weather conditionsAvailability as first point of contact for any facility emergencyAvailability to travel less than 5%
    Preferred QualificationsAssociate’s degree in related field5 years’ experience in facilities and operations in a manufacturing environmentHighly skilled and experienced in HVAC systems maintenance Read Less

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