The Tow Operator plays a critical role in vehicle recovery and roadside assistance across various environments including urban areas, highways, rural roads, and residential neighborhoods. Operating as part of a small team, the Tow Operator handles a range of vehicles from passenger cars and motorcycles to commercial trucks. This role demands adaptability to variable shift patterns, including day, night, and on-call schedules.
Responsibilities
Recover and transport vehicles safely from breakdown sitesProvide roadside assistance to disabled vehiclesOperate tow truck equipment effectively and safelyAdhere strictly to safety regulations and roadside protocolsEngage professionally with customers to provide clear communication and supportReport incidents accurately and maintain detailed recordsPerform routine maintenance checks on tow truck and equipmentNavigate routes efficiently across varied environments
Required Qualifications
Entry-level experience in vehicle recovery and roadside assistanceValid driver’s licenseProficiency in tow truck operationKnowledge of roadside safety proceduresBasic vehicle maintenance skillsStrong customer service abilitiesEffective communication skillsGood time managementRead Less
