**WE ARE LOOKING FOR SEASONAL PART TIME SUMMER POSITIONS NOW THROUGH October**
Position is 29 hour or less. Seasonal. No benefits. Location: Sausalito Ferry Dock
Do you share passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
Main duties: To sell admission tickets to Sausalito Ferry Landing and Muir Woods shuttles. Duties include selling ferry tickets, answering questions; taxi referrals; shuttle assistance; and other various duties.
You will assist with selling ferry tickets, loading and off-loading of tour van vessels; and selling Muir Woods Excursions. We also act as representatives of Sausalito to inform guests of restaurants, shopping, and things to do. It is very much a concierge desk for the city where we promote the spirit of tourism.
Essential Duties & Responsibilities:
Greet guests upon checking in at the ferry ticket booth.Assists guests with purchasing ferry tickets or locating prepaid ticketsExecution of responsible cash handling and proper point of saleDropping cash banks responsibly as required when working with cashProcesses rescheduling or refunding tickets for guests as neededUpsells tour products; van shuttles, and area food vendorsOrganizes Muir Woods vans queue and grouping of guestsAssists with loading and off-loading of van guests.Answers questions concerning ferry fares, routes, and schedules,Answers questions regarding Alcatraz, Pier 39, Sausalito, TiburonPerforms other duties as assigned.Minimum Qualifications:
customer service experiencepart time availability with shifts of less than 30 hoursWe are looking for open availability daily 11-7pm seven days a week.We have flexible shifts!!Pay rate is $20.00 hour.
Read LessJob description
NOTE: This is a seasonal part position now through October. Hours scheduled will be less than 29 hours per week. We are flexible with any school schedules; summer activities; or other jobs you may have. There are opportunities for additional commission and tips.
Job Overview
We are seeking an enthusiastic and knowledgeable Bike Tour Guide to lead engaging and informative tours for our guests. The ideal candidate will possess a passion for sharing local history, culture, and attractions while providing exceptional customer service. As a Tour Guide, you will be responsible for creating memorable experiences that educate and entertain visitors. Other responsibilities include guiding groups on bikes; retail desk check in, ticket sales, tour upsells, bike facility operation; and activities as needed.
Responsibilities
Conduct guided tours of various locations providing insightful commentaryCommunicate effectively with diverse groups of peopleEducate guests on the historical significance, cultural relevance, and factsDemonstrate strong leadership skills by managing group dynamicsUtilize time management skills to adhere to scheduled tour timesProvide excellent customer service by addressing guest inquiriesPerform safety checks and ensure compliance with all safety protocolsOperate tour and bike desk check in desk as neededUpsell tours and activitiesCheck in Guests; provide helmets; entire set up; safety spielsFerry Ticket Sales DeskExperience
Bike Tour Experience is required with a strength in San Francisco HistoryPrevious experience in a tourism customer-facing roleStrong public speaking skills with the ability to engage audiences of varying sizes.Bilingual or multilingual capabilities are highly desirableProven ability to educate others in an engaging manner,Excellent interpersonal skills with a focus on customer service excellence.Join our team as a Tour Guide and share your passion for exploration while creating unforgettable experiences for our visitors!
Job Types: Part-time, Seasonal, Temporary
Pay: $25.00 - $30.00 per hour plus tips and incentives
Expected hours: 29 per week
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