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Total Quality Logistics
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  • General informationCountry USA State Ohio City Dayton Descriptio... Read More
    General information

    Country

    USA

    State

    Ohio

    City

    Dayton

    Descriptions & requirements

    About the role:

    As an Administrative Assistant for TQL, you play an integral role in the culture and employee experience in our satellite office. You will be responsible for supporting multiple leaders, handle office management responsibilities, culture initiatives, and manage receptionist duties. If you are someone who enjoys a variety of tasks and projects, interacting with people at all levels within the organization, and have an outgoing and professional attitude, apply today.

    What's in it for you:
    Compensation starting at $19.78 to $21.00/hour Be the go-to person for any office needs Every day is different - diverse range of tasks and duties Build relationships and support leadership Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 900+ lifetime workplace award wins
    What you'll be doing:
    Office Management Support events and employee engagement efforts in your office Assist with onboarding new hires in your office Communicate with Facilities department and property manager Order and maintain office supplies Oversee the overall cleanliness of the office Leader Support Manage and maintain the manager's schedules Create weekly and monthly Sales reports Complete expense reports for manager Coordinate travel arrangements with TQL's Travel Team Other tasks as needed to help save leadership time Reception Support Greet and escort job applicants through their onsite interviews Prepare and distribute agendas for department meetings Screen incoming calls and transfer to appropriate individuals Pick up packages and mail, and distribute to the office
    What you need:
    1+ years of experience in customer service, front of office, or related field High energy with excellent communication skills Ability to work in a multitasking, fast paced environment Organized with a strong attention to detail Proficient computer skills - Outlook, Word, Excel, PowerPoint Adaptable to changing priorities Have a professional attitude and confidentiality
    Where you'll be: 9555 North Springboro Pike, Dayton, OH 45342

    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • Customer Service Coordinator  

    - Columbus
    General informationCountry USA State Ohio City Columbus Descript... Read More
    General information

    Country

    USA

    State

    Ohio

    City

    Columbus

    Descriptions & requirements

    About the role:

    As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.

    What's in it for you:
    Compensation starting at $16.50/hour Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including tuition and training reimbursement, employee discounts, and financial wellness planning Advancement opportunities with structured career paths Employee referral bonus opportunities Certified Great Place to Work with 900+ lifetime workplace award wins
    What you'll be doing:
    Become the subject matter expert on all administrative tasks related to your aligned account(s) Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as needed
    What you need:
    1+ year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to take ownership of responsibilities and see tasks through completion
    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Florida City Tampa Descript... Read More
    General information

    Country

    USA

    State

    Florida

    City

    Tampa

    Descriptions & requirements

    About the role:

    As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.

    What's in it for you:
    Compensation starting at $16.50/hour Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including tuition and training reimbursement, employee discounts, and financial wellness planning Advancement opportunities with structured career paths Employee referral bonus opportunities Certified Great Place to Work with 900+ lifetime workplace award wins
    What you'll be doing:
    Become the subject matter expert on all administrative tasks related to your aligned account(s) Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as needed
    What you need:
    1+ year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to take ownership of responsibilities and see tasks through completion
    Where you'll be: 601 South Harbour Island Boulevard, Tampa, Florida 33602

    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • Customer Service Coordinator  

    - Lexington
    General informationCountry USA State Kentucky City Lexington Des... Read More
    General information

    Country

    USA

    State

    Kentucky

    City

    Lexington

    Descriptions & requirements

    About the role:

    As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.

    What's in it for you:
    Compensation starting at $16.50/hour Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including tuition and training reimbursement, employee discounts and financial wellness planning Advancement opportunities with structured career paths Employee referral bonus opportunities Certified Great Place to Work with 900+ lifetime workplace award wins
    What you'll be doing:
    Become the subject matter expert on all administrative tasks related to your aligned account(s) Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as needed
    What you need:
    1+ year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to take ownership of responsibilities and see tasks through completion
    Where you'll be: 745 W. New Circle Road, Lexington, Kentucky 40511

    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Texas City San Antonio Desc... Read More
    General information

    Country

    USA

    State

    Texas

    City

    San Antonio

    Descriptions & requirements

    About the role:

    As a Second-Shift Customer Service Representative for TQL, you'll be the critical link between our sales teams and transportation partners. In this fast-paced, entry-level role, you'll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. Your work keeps freight moving and relationships strong. Customer service is the foundation of TQL's success. In a business where speed, accuracy, and reliability matter most, our team sets the standard by delivering proactive communication, real-time problem-solving, and exceptional support. Every interaction is an opportunity to strengthen trust and reinforce TQL's commitment to being the industry leader in service excellence.

    What's in it for you:
    Compensation starting at $17.50 per hour + $2.50 shift differential Outstanding career growth potential Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 900+ lifetime workplace award wins
    Who we're looking for:
    You have a passion for delivering excellent customer service You enjoy solving problems You maintain a calm, professional demeanor under pressure You communicate clearly and work well within a team You're organized, with a high attention to detail You have a strong work ethic with a history of reliability You're professionally driven, and career motivated You are comfortable working in a fast-paced office environment
    What you'll be doing:
    Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule Help resolve shipping issues with a high sense of urgency and professionalism Document and manage all tasks in our internal systems Provide updates and communicate directly with the internal sales and support teams
    Where you'll be: 6010 Exchange Pkwy Suite 200, San Antonio, TX 78238

    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Georgia City Atlanta Descri... Read More
    General information

    Country

    USA

    State

    Georgia

    City

    Atlanta

    Descriptions & requirements

    About the role:

    As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

    What's in it for you:
    Starting pay: $16.50 - $18.50/hour Unmatched career growth potential with structured paths and mentorship for advancement Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning and more Up to $5,000/year tuition reimbursement Employee referral bonuses Certified Great Place to Work with 900+ lifetime workplace award wins
    Who we're looking for:
    Ability to work Monday to Friday 8am to 5pm EST You are driven by helping customers and others You are organized and detail-oriented You can resolve issues with a calm, professional demeanor You have great communication skills You are a team player You are professionally driven and career motivated You are coachable - some office, clerical or billing experience is preferred but not required
    What you'll do:
    Process incoming paperwork for billing and accounts payable Review all documents for accuracy while ensuring they are filled out completely Make outbound calls to resolve paperwork issues Communicate with sales teams and customers to help resolve any billing discrepancies Answer incoming calls and connect them to the appropriate team
    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Texas City Houston Descript... Read More
    General information

    Country

    USA

    State

    Texas

    City

    Houston

    Descriptions & requirements

    About the role:

    The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at https://tql.avature.net/LifeInSales .

    POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

    What's in it for you:
    $50,000-$55,000 minimum compensation your first year, based on education Includes base salary, sign-on bonus and housing allowance Uncapped commission opportunity Our average sales representative hits six figures after three years of selling Want to know what the top 20% earn? Ask your recruiter Relocation assistance package to help you get settled in Cincinnati
    Who we're looking for:
    You compete daily in a fast-paced, high-energy environment You're self-motivated, set ambitious goals and work relentlessly to achieve them You're coachable, enjoy solving problems and thinking on your feet College degree preferred, but not required Military veterans encouraged to apply
    What you'll do:
    Receive 6 months of direct training from experienced Logistics Account Executives Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations Participate in hands-on and virtual training sessions Develop negotiation skills through prospecting and cold calling Build your book Use your training to meet sales metrics and become eligible for commission Establish relationships to close new customers Negotiate prices with customers and carriers Resolve freight issues to ensure timely pickup and delivery
    What you need:
    Elite work ethic, 100% in-office Strong negotiation skills with ability to handle conflict Entrepreneurial mindset and exceptional customer service
    Why TQL:
    Certified Great Place to Work with 900+ lifetime workplace award wins Outstanding career growth potential with a structured leadership track Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more
    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State New York City Buffalo Descr... Read More
    General information

    Country

    USA

    State

    New York

    City

    Buffalo

    Descriptions & requirements

    About the role:

    The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at https://tql.avature.net/LifeInSales .

    POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

    What's in it for you:
    $50,000-$55,000 minimum compensation your first year, based on education Includes base salary, sign-on bonus and housing allowance Uncapped commission opportunity Our average sales representative hits six figures after three years of selling Want to know what the top 20% earn? Ask your recruiter Relocation assistance package to help you get settled in Cincinnati
    Who we're looking for:
    You compete daily in a fast-paced, high-energy environment You're self-motivated, set ambitious goals and work relentlessly to achieve them You're coachable, enjoy solving problems and thinking on your feet College degree preferred, but not required Military veterans encouraged to apply
    What you'll do:
    Receive 6 months of direct training from experienced Logistics Account Executives Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations Participate in hands-on and virtual training sessions Develop negotiation skills through prospecting and cold calling Build your book Use your training to meet sales metrics and become eligible for commission Establish relationships to close new customers Negotiate prices with customers and carriers Resolve freight issues to ensure timely pickup and delivery
    What you need:
    Elite work ethic, 100% in-office Strong negotiation skills with ability to handle conflict Entrepreneurial mindset and exceptional customer service
    Why TQL:
    Certified Great Place to Work with 900+ lifetime workplace award wins Outstanding career growth potential with a structured leadership track Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more
    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Florida City Jacksonville D... Read More
    General information

    Country

    USA

    State

    Florida

    City

    Jacksonville

    Descriptions & requirements

    About the role:

    The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at https://tql.avature.net/LifeInSales .

    POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

    What's in it for you:
    $50,000-$55,000 minimum compensation your first year, based on education Includes base salary, sign-on bonus and housing allowance Uncapped commission opportunity Our average sales representative hits six figures after three years of selling Want to know what the top 20% earn? Ask your recruiter Relocation assistance package to help you get settled in Cincinnati
    Who we're looking for:
    You compete daily in a fast-paced, high-energy environment You're self-motivated, set ambitious goals and work relentlessly to achieve them You're coachable, enjoy solving problems and thinking on your feet College degree preferred, but not required Military veterans encouraged to apply
    What you'll do:
    Receive 6 months of direct training from experienced Logistics Account Executives Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations Participate in hands-on and virtual training sessions Develop negotiation skills through prospecting and cold calling Build your book Use your training to meet sales metrics and become eligible for commission Establish relationships to close new customers Negotiate prices with customers and carriers Resolve freight issues to ensure timely pickup and delivery
    What you need:
    Elite work ethic, 100% in-office Strong negotiation skills with ability to handle conflict Entrepreneurial mindset and exceptional customer service
    Why TQL:
    Certified Great Place to Work with 900+ lifetime workplace award wins Outstanding career growth potential with a structured leadership track Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more
    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less
  • General informationCountry USA State Ohio City Cincinnati Descri... Read More
    General information

    Country

    USA

    State

    Ohio

    City

    Cincinnati

    Descriptions & requirements

    About the role:

    As a Second-Shift Customer Service Coordinator for TQL, you'll be the critical link between our sales teams and transportation partners. In this fast-paced, entry-level role, you'll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. Your work keeps freight moving and relationships strong.

    Customer service is the foundation of TQL's success. In a business where speed, accuracy, and reliability matter most, our team sets the standard by delivering proactive communication, real-time problem-solving, and exceptional support. Every interaction is an opportunity to strengthen trust and reinforce TQL's commitment to being the industry leader in service excellence.

    What's in it for you:
    Compensation starting at $16.50 per hour + $2.50 shift differential Outstanding career growth potential Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 900+ lifetime workplace award wins
    Who we're looking for:
    You have a passion for delivering excellent customer service You enjoy solving problems You maintain a calm, professional demeanor under pressure You communicate clearly and work well within a team You're organized, with a high attention to detail You have a strong work ethic with a history of reliability You're professionally driven, and career motivated You are comfortable working in a fast-paced office environment
    What you'll be doing:
    Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule Help resolve shipping issues with a high sense of urgency and professionalism Document and manage all tasks in our internal systems Provide updates and communicate directly with the internal sales and support teams
    Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

    Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

    About Us

    Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

    As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

    What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

    If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

    Go back Read Less

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