DEPARTMENT
Packing Operations
REPORTS TO
Operations Director
FLSA STATUS
Exempt
LOCATION
Highbridge Facility
EMPLOYMENT TYPE
Full-Time
SHIFT
Day Shift
TRAVEL
None
REV. DATE
June 2026
POSITION SUMMARY
The Packing Supervisor is responsible for leading daily packing operations at Torito Brands' Highbridge facility, overseeing the packaging of dog chew products including bully sticks, cow ears, pig ears, and related items for wholesale distribution. This role manages hourly packing staff on a single day shift, enforces GMP and SQF protocols, and drives throughput, quality, and accuracy targets on the floor. The ideal candidate thrives in a high-pressure, fast-paced environment, responds decisively to unexpected challenges, and holds teams accountable to process standards — in both English and Spanish.
KEY RESPONSIBILITIES
Packing Operations Management
• Direct day-to-day packing floor operations — product weighing, bagging, sealing, labeling, case packing, and staging for shipment
• Set daily output targets aligned with customer order schedules and warehouse release timelines
• Monitor line speeds, pack rates, and throughput KPIs; identify and close gaps in real time
• Coordinate with Warehouse to manage flow of finished packed goods to outbound staging
• Adjust labor assignments and line configurations to respond to absenteeism, equipment issues, or order priority changes without interrupting throughput
Team Leadership & Workforce Management
• Directly supervise 15–40+ hourly packing employees and temp workers on a single day shift
• Conduct pre-shift briefings in English and Spanish; assign tasks, communicate targets, and set behavioral expectations clearly to a bilingual workforce
• Hold staff accountable to attendance, GMP compliance, and productivity standards through consistent coaching and documented corrective action
• Partner with HR on onboarding, disciplinary processes, and performance documentation
• Develop Packing Leads; delegate effectively and build bench strength within the team
Quality & Regulatory Compliance
• Enforce SQF, FDA, and internal GMP requirements on the production floor at all times
• Ensure all production activities are documented per food safety and traceability requirements
• Lead GMP floor audits and pre-operational inspections; close findings before escalation
• Coordinate with Quality on hold dispositions, supplier non-conformances, and corrective action implementation
• Ensure allergen control, sanitation, and pest exclusion procedures are followed consistently
Safety
• Enforce all OSHA and company safety protocols — PPE, ergonomic practices, slip/trip prevention, and incident reporting
• Conduct and document safety observations; lead investigations for near-misses and incidents
• Maintain a zero-tolerance posture for unsafe conditions; stop work when necessary
Operational Problem-Solving
• Respond quickly and effectively to equipment failures, staffing gaps, order changes, and other unplanned disruptions
• Escalate proactively to Operations Director with clear situational assessment and proposed corrective path
• Contribute to root cause analysis for recurring production issues; implement and sustain corrective actions
• Participate in continuous improvement initiatives targeting labor efficiency, waste reduction, and yield optimization
Documentation & Reporting
• Complete shift packing reports, downtime logs, and labor utilization records accurately and on time
• Maintain lot traceability records for all packed and staged finished goods
• Track and report daily output against targets; surface variances with explanation and corrective plan
Requirements:QUALIFICATIONS
Required
• 3+ years of supervisory experience in food manufacturing, packing, or consumer goods production environments
• Demonstrated ability to lead 15+ person hourly workforce across packing lines
• Hands-on experience operating under GMP, HACCP, or SQF food safety standards
• Proven track record managing through pressure: tight deadlines, equipment failures, labor variability, and quality holds
• Strong attention to detail — catches label errors, pack count variances, and GMP deviations before they become non-conformances
• Fully bilingual English/Spanish — required; must communicate effectively with floor staff and management in both languages
• Comfortable with packing documentation: shift logs, corrective actions, pack rate reports
Preferred
• SQF Practitioner certification or equivalent food safety credential
• Experience in FDA-regulated food or pet treat packing environment
• Familiarity with ERP or production tracking systems
• Experience with Lean, 5S, or similar continuous improvement frameworks
• Prior experience managing a temp-heavy hourly workforce through a staffing agency
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Active packing floor environment — climate-controlled but physically demanding throughout the shift
• Exposure to cleaning chemicals and sanitizers; PPE required at all times
• Must wear required PPE: hairnet, beard net, gloves, non-slip footwear, hearing protection where applicable
• Ability to stand for extended periods (8–10 hour shifts), walk the floor continuously, and lift up to 50 lbs
• Single day shift; must be available for extended hours during peak season or to address end-of-shift operational issues
ACKNOWLEDGMENT
This job description reflects the essential functions and qualifications for this role. Duties may be modified at the discretion of management to reflect operational needs. This document does not constitute an employment contract.
Read LessProduction Team Leader
Position Title: Production Team Leader
Department: Production
Status: Full-Time, non-exempt
Reports To: Operations Director
Position Summary
The Production Team Leader is responsible for supervising and coordinating daily production activities to ensure safe, efficient, and high-quality operations. This role serves as the primary liaison between management and production employees, providing leadership, guidance, and support to achieve production goals, maintain quality standards, and promote a positive and productive work environment.
Essential Duties and Responsibilities
Lead, motivate, and support production personnel to achieve daily production goals. Serve as the primary communication link between management and the production team. Coordinate and monitor daily production activities to ensure work orders are completed accurately and on schedule. Assist with planning labor allocation, staffing needs, and material requirements. Promote and enforce workplace safety policies and company procedures. Ensure compliance with quality standards, Good Manufacturing Practices (GMPs), and company expectations. Monitor employee performance and provide coaching, training, and mentorship to support individual and team development. Foster a positive work environment that encourages teamwork, accountability, and continuous improvement. Assist in maximizing the efficient use of equipment, materials, and labor resources. Participate in process improvement initiatives to enhance productivity, quality, and operational efficiency. Maintain accurate production records and documentation as required. Perform other duties and special projects as assigned. Requirements:Qualifications and Requirements
Bilingual proficiency in English and Spanish preferred. Strong verbal and written communication skills. Ability to effectively communicate with executives, managers, supervisors, and team members. Strong leadership, organizational, and problem-solving skills. Ability to understand and follow verbal and written instructions. Basic mathematical skills, including addition, subtraction, multiplication, and division. Proficiency in Microsoft Office applications, including Excel and Word; ability to learn additional software systems as needed. Ability to maintain productivity standards and support team performance goals. Working knowledge of manufacturing, production, safety, and quality processes preferred. Flexibility to work overtime, after-hours, or weekends as business needs require.Physical Requirements
The physical demands described below are representative of those required to successfully perform the essential functions of this position:
Frequently lift, carry, push, pull, and move materials weighing up to 50 pounds. Stand and walk for extended periods throughout the workday. Frequently bend, twist, reach, stretch, grasp, and perform repetitive hand movements. Operate production equipment, machinery, and power tools safely. Wear required personal protective equipment (PPE) while performing job duties. Work in a production environment with exposure to varying temperatures, noise levels, and manufacturing conditions.Typical Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Additional hours, overtime, and weekend work may be required based on production demands and business needs. Work schedules are subject to change with or without advance notice.
Production Specialist
Job Title: Production Specialist
Department: Production
FLSA Status: Non – Exempt Full Time
Torito Brands expects the Production Specialist and everyone in the company to provide an excellent Service to all Internal and External Customers, always. Additionally, it is expected that the work area and anywhere of interaction is clean, organized, free from garbage, and most of all to follow the implemented safety standards. Whenever a safety irregularity is seen, we expect you to take or cause to act by informing the proper department.
Summary
The Production Specialist is responsible for the production and/or packaging of a variety of manufactured products. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required by the employee. Duties subject to change based on the production needs of the company.
Essential Duties and Responsibilities
•Perform production duties such as manual lifting, packaging, taping, labeling, and sorting. Report defective materials or questionable conditions to the leaders.
•Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations as set my management (subject to change based on company needs)
•Must complete repetitive work tasks and be able to remain focused on counting and recording numbers.
•Perform related duties as assigned by leaders.
•Break down cardboard for recycling as needed.
•Wear required company supplied PPE as directed.
•Maintain production time expectations as set by management.
•Duties subject to change based on the production needs of the company & market demand.
Requirements
•Understand and follow basic verbal and written instructions.
•Effectively communicate information and respond to questions from various levels within the organization.
•Possess basic mathematical skills: addition, subtraction, multiplication, and division.
•Perform basic visual quality inspections on products.
•Failure to meet production role expectations will result in disciplinary action up to and including termination.
Physical Demands
•Required to stand for long periods of time, repetitive movements.
•Must be able to lift to 50 pounds floor to waist.
•May also engage in frequent bending, stooping, squatting, pushing, and pulling of boxes.
•Exposure to raw food constantly.
This Job Description does not limit the employee to perform additional duties and responsibilities as Torito Brands deems it necessary. The company reserves the inherited right to modify, add or eliminate any portion or all this Job Description and/or Position. This document does not constitute a contract of employment in any form.
Employment is "At-Will" at Torito Brands
Requirements
•Understand and follow basic verbal and written instructions.
•Effectively communicate information and respond to questions from various levels within the organization.
•Possess basic mathematical skills: addition, subtraction, multiplication, and division.
•Perform basic visual quality inspections on products.
•Failure to meet production role expectations will result in disciplinary action up to and including termination.
Physical Demands
•Required to stand for long periods of time, repetitive movements.
•Must be able to lift to 50 pounds floor to waist.
•May also engage in frequent bending, stooping, squatting, pushing, and pulling of boxes.
•Exposure to raw food constantly. This Job Description does not limit the employee to perform additional duties and responsibilities as Torito Brands deems it necessary. The company reserves the inherited right to modify, add or eliminate any portion or all this Job Description and/or Position. This document does not constitute a contract of employment in any form.
Employment is "At-Will" at Torito Brands
Read LessMUST BE BILINGUAL (ENG-SPA)
Job Title: Quality Control Specialist
Department: Quality Control
Supervisor: Quality Supervisor
Status: Non- Exempt- Full Time?
Summary: Quality Control Associates are responsible for making sure all shipments coming in and going out with products and materials?meet a set of predetermined quality standards.?
Essential Duties
Inspect all incoming products by confirming specifications, conduct a visual and measurement test. Report identified issues to the QC Manager to approve the rejection and return of unacceptable productsPerform weighting for product and labeling codification process for all shipments inspected to correctly identify product specifications, and supplier information Document and update the periodic inspection results by completing reports and logs? Document and update classification results by completing reports and logs? Perform daily cleaning and sanitizing processes in each station before and after every shift according to cleaning procedure and sanitizing procedure Document and update records for each cleaning and sanitizing process Perform periodic finished product quality control inspections and report results to the QC manager. Maintain safe work environment by following standards and procedures and complying with legal regulationsPhysical Demands
May be required to stand for extended periods of time May involve some repetitive motions The employee may reach above shoulder heights or below the waist and lift as required to file documents or store materials throughout the workday.? Must have ability to lift 50 pounds and use proper lifting techniques May also engage in frequent bending,?stooping, pushing and pulling of boxes.?MUST BE BILINGUAL (ENG-SPA)
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Understand manufacturing methods and procedures Minimum 2 years of experience in food processing environments/qualityAbility to work in a team environment Good communication and active listening skills Attention to detail MUST BE BILINGUAL (ENG-SPA)Work Environment The performance of this position requires exposure to the manufacturing areas that require the use of personal protective clothing such as hairnets, gloves and aprons. For the most part the position is exposed to ambient room temperature. Position Type/Expected Hours of Work This is a full-time position.? Overtime flexibility is required based on the needs of the department.?Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Read Less