Job Description – ICS Caregiver
Company: Top Tier Inc.
Location: Saint Paul, MN
Position Type: Full-Time / Part-Time
About Us
Top Tier Inc. is a licensed 245D provider in Minnesota, offering Home and Community-Based Services (HCBS), Integrated Community Supports (ICS), and Housing Stabilization Services. We are dedicated to helping individuals live independently while receiving the support they need to maintain housing stability, health, and community involvement.
Position Summary
As an ICS Caregiver, you will provide housing-based, person-centered support to individuals living in community settings. Your role is to assist clients in maintaining their housing, developing daily living skills, and engaging in meaningful community activities while ensuring their health, safety, and independence.
Key Responsibilities
Provide daily living support, including meal preparation, light cleaning, laundry, and grocery shopping.
Offer medication reminders and assist with health management, including scheduling and attending medical appointments.
Encourage and support clients in developing and maintaining healthy routines.
Assist with budgeting, bill management, and organizing important documents.
Promote community integration by accompanying clients on outings, errands, and recreational activities.
Support housing stability by ensuring clients follow lease rules, keep units clean, and communicate effectively with landlords.
Document daily services and client progress accurately and on time.
Uphold client confidentiality and follow all DHS and company policies.
Qualifications
Must be at least 18 years old.
Valid driver’s license and reliable transportation (required).
Ability to pass a DHS background study.
High school diploma or equivalent (preferred).
Previous caregiving, home health, or social services experience (preferred but not required).
Strong communication, organizational, and problem-solving skills.
Compassionate, patient, and committed to helping individuals achieve independence.
Compensation & Benefits
Pay: $18–$20/hour (depending on experience).
Flexible scheduling (weekday and weekend shifts available).
Training and ongoing professional development.
Opportunities for growth within Top Tier Inc.
Company DescriptionTop Tier Inc. is a licensed 245D Home and Community-Based Services provider offering a range ofJob Summary:
The Home Health Aide provides personal care, companionship, and light homemaking assistance to clients in their homes. The aide supports clients in maintaining their independence, safety, and well-being while following individualized care plans under the supervision of a licensed professional.
Key Responsibilities:
Assist clients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility.Provide support with meal preparation, feeding, and hydration.Perform light housekeeping duties such as laundry, dishes, and maintaining a clean environment.Monitor and report any changes in the client’s condition or behavior to the supervisor or nurse.Remind and assist clients with medications (as directed and permitted by policy).Offer companionship and emotional support, encouraging social and recreational engagement.Follow the client’s individualized service plan and document daily care activities.Maintain client confidentiality and uphold professional boundaries at all times.Comply with all agency policies, safety standards, and state regulations.Company DescriptionTop Tier Inc. is a licensed 245D Home and Community-Based Services provider offering a range ofPosition Overview
The PCA/Homecare Office Assistant plays a vital role in supporting Top Tier Inc.’s daily operations by assisting with scheduling, documentation, compliance, and communication between staff, clients, and management. This position ensures smooth coordination of PCA and Homecare services in compliance with Minnesota Department of Human Services (DHS) and 245D standards. Primary Responsibilities Administrative Support • Serve as the first point of contact for incoming calls, emails, and walk-in inquiries. • Maintain organized client and employee files, ensuring confidentiality and HIPAA compliance. • Prepare and distribute daily service documentation, timesheets, and progress notes. • Assist in payroll preparation by reviewing, verifying, and submitting PCA staff hours. • Support the onboarding process for new PCA and ICS employees, including background checks, orientation scheduling, and required DHS documentation. Scheduling & Coordination • Create and maintain staff schedules for PCA and homecare clients. • Communicate schedule updates, shift changes, and service modifications to caregivers and supervisors. • Track attendance, shift coverage, and client satisfaction for quality assurance. Client & Staff Relations • Assist clients and families with inquiries regarding services, billing, or scheduling. • Support staff with timesheet completion, training reminders, and policy clarification. • Document and report incidents, service concerns, or changes in client condition to the Director or Designated Manager. • Ensure positive communication between caregivers, clients, and management. Compliance & Quality Assurance • Ensure all documentation meets DHS and 245D compliance standards. • Assist with internal audits, licensing visits, and quality reviews. • Track PCA renewals, employee trainings, and expiration dates for compliance certifications. • Maintain accurate records of client authorizations, care plans, and service agreements.
Company DescriptionTop Tier Inc. is a licensed 245D Home and Community-Based Services provider offering a range of