Healthcare IT Installation and Support Technical Lead- Staten Island, NY (Comp: $21-22/hr.)
TOGA Technology is seeking qualified IT installation and support technician with 1 to 2 years of
experience working in healthcare and hospital environments to support our growing customer base
within the healthcare vertical. The position will include travel to multiple sites within Long Island and
the 5 boroughs performing deployments of new technology. Mileage is reimbursable and job is subject
to change.
Qualifications
• PC imaging
• Service now experience (would be a bonus)
• Experience with installation of local printers and network printers (preferably zebra/Hp
• Experience using remoting in tools such as (Bomgar/RDP
• Ability to lift 50+ pounds
Responsibilities
• Healthcare IT installation and support technical lead;
• TOGA Technology is seeking qualified IT installation and support technicians with 1 to 2 years
of experience working in healthcare and hospital environments to support our growing
customer base within the healthcare vertical
• The position will include travel to multiple sites within the 5 boroughs performing
deployments of new technology and mobile technology carts as well as ongoing support and
issue resolution of existing and new carts
• Knowledge of windows, macOS
• PC setup and cable management
• Experience with installation of hardware (HD’s/ Memory)
• Ability to communicate efficiently and professional via emails/ teams
• Active Directory experience(preferred)
• Experience with Kronos clock installations
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Position Summary:
As a Customer Success Specialist, you will be the primary point of contact for our customers, ensuring they achieve their desired outcomes with our products or services. You will foster strong relationships, provide tailored support, and act as their advocate within the organization. Your ultimate goal is to drive customer satisfaction, retention, and growth.
Primary Responsibilities and Duties:
The following responsibilities and duties are required of the Customer Success Specialist:
1. Relationship Management:
· Build and maintain strong relationships with customers, serving as their trusted advisor.
· Ability to effectively manage high-touch and challenging clients while maintaining a positive, professional demeanor
· Regularly check in with customers to understand their challenges and provide solutions.
2. Proactive Ongoing Support:
· Identify opportunities to improve customer experience and provide proactive recommendations.
· Administrate and manage service catalogs including but not limited to pricing, service availability, and other order management tasks.
· Monitor customer activities to identify and address potential issues before they arise.
3. Advocacy:
· Act as the voice of the customer, providing feedback to internal teams (e.g., product development, operations, marketing).
· Advocate for customers' needs and collaborate with teams to deliver exceptional service.
4. Retention and Growth:
· Drive customer retention by ensuring satisfaction and delivering value.
· Identify upselling or cross-selling opportunities and collaborate with the sales team to implement them.
5. Problem Resolution:
· Assist customers in resolving issues efficiently and effectively, coordinating with Operations and Project Management teams when necessary.
· Track and document customer inquiries and resolutions.
6. Account Administration
· Keep updated records and create reports or presentations.
· Conduct business reviews with assigned clients to identify and analyze areas of improvement and upsell opportunities.
· Schedule and organize customer meetings and maintain agendas.
· Provide business development support and administrative support for all assigned clients.
Minimum Qualifications:
· Bachelor’s degree in business, marketing, or a related field or equivalent work experience.
· Strong interpersonal and communication skills, both verbal and written.
· Excellent problem-solving and critical-thinking abilities.
· Familiarity with customer success tools (e.g., CRM software) and metrics.
· Ability to work independently, manage time effectively, and prioritize tasks.
To Help You Succeed
TOGA Technology provides comprehensive benefits and opportunities for our employees including:
· Comp: $45K/Annually
· Comprehensive service training and advancement opportunity
· Comprehensive benefits, including Health/Dental/Vision/Life Insurance, and 401(k)
· 16 paid days off per year and 10 paid holidays per year
· Professional environment with opportunities for advancement based on performance
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Location: 1864 High Grove Lane, Suite 124, Naperville, IL 60506
Reports To: EMS Manager
Employment Type: Full-Time
Hours: 8:30 AM – 5:30 PM CST, Monday through Friday
Position Overview:
We are seeking a reliable and detail-oriented Warehouse Clerk to join our team. The ideal
candidate will support daily warehouse operations including receiving, shipping, pulling stock for orders, and restocking inventory. This role plays a key part in ensuring accurate inventory management and timely order fulfillment.
Key Responsibilities:
• Receive and inspect incoming shipments for accuracy and damage
• Accurately pull stock for outgoing orders based on pick lists or instructions
• Package and ship orders in a timely manner
• Replenish inventory by returning items to designated locations
• Maintain clean and organized workspaces and storage areas
• Assist with inventory counts and cycle audits
• Follow all safety procedures and company policies
Qualifications:
• High school diploma or equivalent
• Prior warehouse or inventory experience preferred, but not required
• Ability to lift and move up to 50 lbs regularly
• Strong attention to detail and organizational skills
• Comfortable using warehouse systems or willing to learn
• Positive attitude and team player
• Experience providing administrative support in a corporate environment
• Ability to assess priorities and manage multiple tasks effectively
• Strong attention to deadlines, detail, and quality
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel)
• Excellent interpersonal and communication skills
• Demonstrates maturity and sound judgment
Compensation & Benefits:
• $18–$20 per hour
• Paid time off
• Comprehensive benefits: Health, Dental, Vision, Life Insurance, and 401(k)
• Paid training and advancement opportunities
Equal Opportunity Statement:
TOGA Technology is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Location: Plainview, NY
Job Type: Full-Time
Comp: $65-70K/Annually
Reports To: Associate Director, Managed Services
About TOGA Technology
TOGA Technology is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations — ensuring devices are imaged, configured, and deployed to client environments with precision and consistency.
We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes.
Position Overview
The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within TOGA Technology Configuration Center. This role combines hands-on technical expertise with leadership and process management, ensuring that all devices are prepared accurately, securely, and on schedule for deployment.
The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership, as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows.
Key Responsibilities
Leadership & Operations Management
• Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs.
• Manage daily workload distribution, scheduling, and task prioritization to meet project timelines.
• Conduct regular quality control checks to maintain accuracy and compliance with client standards.
• Identify and implement process improvements to drive efficiency and reduce rework.
Technical Responsibilities
• Design, build, and maintain standard system images for Windows, macOS, and other supported operating systems.
• Manage and maintain imaging platforms and tools such as MDT, SCCM, Autopilot, or equivalent solutions.
• Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards.
• Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows.
• Act as the technical escalation point for complex configuration or imaging issues.
• Maintain inventory accuracy and device accountability throughout staging and deployment.
Client Engagement & Communication
• Serve as the primary technical point of contact for configuration-related client interactions.
• Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations.
• Address client feedback promptly and troubleshoot post-deployment configuration issues as needed.
Qualifications
• 3–5 years of experience in IT configuration, imaging, or systems deployment.
• 1–2 years of experience in a leadership or supervisory role within a technical operations or configuration environment.
• Proven ability to create and maintain custom system images for Windows 10/11 and macOS.
• Hands-on experience with imaging and deployment tools such as SCCM, MDT, Autopilot, or similar.
• Familiarity with scripting languages (PowerShell, Batch, Bash) a plus.
• Strong understanding of hardware configuration, BIOS settings, and device preparation best practices.
• Excellent organizational, communication, and time management skills.
• Comfortable engaging directly with clients and explaining technical processes in a professional manner.
Preferred Qualifications
• Microsoft certifications such as MD-100, MD-101, or equivalent.
• Experience working in a high-volume configuration or staging environment.
• Knowledge of IT asset management, logistics coordination, and hardware lifecycle processes.
Why Join TOGA Technology?
• Career Growth: Access to professional development programs and technical certification support.
• Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments.
• Collaborative Culture: Join a supportive team that values technical excellence and shared success.
• Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more.
Summary
This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager, you’ll play a pivotal role in ensuring that TOGA Technology client deployments meet the highest standards of quality and reliability.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Position Summary
TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients
As a Technical Support Analyst, you will provide support to retail customers and business users to make TOGA Technology an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.
TOGA Technology is an excellent place to collaborate in a fast-paced environment.
Job Requirements
Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs
· Previous experience working in a call center or help desk environment preferred
· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)
· Excellent communication and customer service skills
· Knowledge of Windows and Office 365
· Knowledge of CSP and Microsoft Partner Center
· Managing several priorities in an ever-changing environment
· Plan, develop, and implement training on products and sales techniques
· Strong verbal, written, and presentation skills
· Reliable transportation to the office on weekdays
· Any certifications such as A+ or MTA preferred
Skills
· Must be organized and self-motivated
· High energy personality
· Ability to motivate team members to meet or exceed expectations through positive reinforcement
· Goal oriented
Responsibilities
· Responsible for maintaining a professional relationship with clients
· Proprietary troubleshooting techniques to resolve a customer’s technical issues
· Deliver service and support to end-users via phone
· Documenting call history for service events
· Have a working knowledge of client processes
Compensation
· $16-18/hr. Base on Experience and Qualifications
· Paid time off
· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
· Paid training and advancement opportunities
Equal Opportunity
TOGA Technology proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Position Summary
We are seeking an experienced Junior Contact Center Team Lead to supervise daily operations and personnel to create maximum efficiency and cost-effectiveness. The ideal candidate for the Junior Contact Center Team Lead is organized, dependable and is a purposeful professional with impeccable time management skills. They must be adept in assisting retail associates experiencing any procedural or operational difficulties using our proprietary IT applications. Furthermore, they must be familiar with a retailer’s standard operating procedure and assist in the training of store associates.
As our Junior Contact Center Team Lead, you must also have excellent customer service and communication skills. They must set the standard for customer service and ensure all analysts are striving toward improving service and customer support. They should achieve this by developing, implementing, and maintaining effective internal and external Quality Assurance (QA) programs which foster continuous improvement and exceed Service Level Agreement (SLA) performance. They will also work closely with internal IT to maximize all call center systems.
Job Requirements
Hours: Anytime between 6am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs
· Create and implement call center strategies and operations; improve systems and processes as well as managing call center staff to ensure maximum efficiency and productivity to provide the best possible customer service.
· Addressing and resolving complex issues escalated by call center representatives.
· Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
· Identifying and evaluating state-of-the-art technologies; contributing information and analysis to organizational strategic plans and reviews.
· Collaborate with IT support staff to minimize operational impact of technical issues.
· Maintain up-to-date listings of call center staffing rosters, and queue assignments, to meet all reporting requirements.
· Delegate tasks and set deadlines for analysts.
· Ensure analysts comply with company rules and procedures.
· Listen to team members’ feedback and resolve any issues or conflicts.
· Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans.
· Completing system audits and analyses; managing system and process improvement and quality assurance programs.
· Preparing and presenting call operation reports to upper management by collecting,
analyzing, and summarizing data and trends.
· Responsible for training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; and communicating job expectations.
Skills
· Some call center experience required; we will provide training for the selected applicant.
· Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and to meet deadlines with diligence and quality collaborative, with strong focus on teamwork.
· Excellent organizational and leadership skills with a problem-solving ability
· Computer skills in Microsoft Office
· Excellent people skills
· Demonstrated maturity and judgment.
· Must be able to learn and support new and quickly changing technologies.
· Ability to research solutions or information regarding technical issues.
· This position requires handling confidential information in an appropriate manner.
Compensation
· $19-21 an hour based on experience and qualifications
· Health, Dental, and Vision Insurance
· 401(k) retirement plan
· Life Insurance
· 16 days of PTO and 10 Paid Holidays
· Lunch is provided every Friday.
Equal Opportunity
TOGA Technology is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Location: Plainview, NY
Job Type: Full-Time
Hours: M-F 8:30am-5:30pm EST
Compensation: $21/hr.
Reports To: Configuration Manager, Managed Services
About TOGA Technology
TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement.
Position Overview
An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications.
Key responsibilities
· Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals.
· Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users.
· System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs.
· User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person.
· Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation.
· Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements.
Required skills and qualifications
· Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software.
· Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions.
· Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support.
· Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly.
· Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance.
Competencies
· Technical Capacity.
· Problem Solving/Analysis.
· Initiative
· Communication Proficiency.
· Team Player.
· Good Decision Making.
· Work Independently.
· Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Occasional travel is expected for this position.
Qualifications
Required Education and Experience
· Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware.
· Intermediate understanding of principles and theories of network systems and management.
· Intermediate understanding of Internet technologies and products.
· At least three years of technical work experience or equivalent education.
· At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience.
Preferred Education and Experience
· Two or more years of technical work experience.
· One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Why Join TOGA Technology?
· Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization.
· Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged.
· Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected.
· Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more.
Expected hours: 40 per week
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Life insurance
· Paid time off
· Retirement plan
· Vision insurance
Work Location: In person
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Location: Naperville, IL
Job Type: Full-Time
Hours: M-F 8:30am-5:30pm CST
Compensation: $21/hr.
Reports To: Configuration Manager, Managed Services
About TOGA Technology
TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement.
Position Overview
An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications.
Key responsibilities
· Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals.
· Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users.
· System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs.
· User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person.
· Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation.
· Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements.
Required skills and qualifications
· Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software.
· Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions.
· Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support.
· Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly.
· Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance.
Competencies
· Technical Capacity.
· Problem Solving/Analysis.
· Initiative
· Communication Proficiency.
· Team Player.
· Good Decision Making.
· Work Independently.
· Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Occasional travel is expected for this position.
Qualifications
Required Education and Experience
· Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware.
· Intermediate understanding of principles and theories of network systems and management.
· Intermediate understanding of Internet technologies and products.
· At least three years of technical work experience or equivalent education.
· At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience.
Preferred Education and Experience
· Two or more years of technical work experience.
· One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Why Join TOGA Technology?
· Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization.
· Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged.
· Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected.
· Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more.
Expected hours: 40 per week
Benefits:
· 401(k)
· Dental insurance
· Health insurance
· Life insurance
· Paid time off
· Retirement plan
· Vision insurance
Work Location: In person
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Position Summary
TOGA Technology is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives.
Job Requirements
Personal Skills
Professional Experience
Compensation
§ 45k-52k per year
§ 16 paid days off and 10 paid holidays per year
§ Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
§ Paid training and advancement opportunities
Equal Opportunity
TOGA Technology is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.Working hours: standard daily hours (8am to 5pm) but must be flexible to adjust for special projects (nights & weekends)
Location: Central Florida, preferred or South Florida, excluding Miami/Fort Lauderdale
Compensation: $45K to $55K Annually
Position Summary
TOGA Technology is seeking an HPE server and storage engineer for our services department. In this role, you will support service calls for our clients and HPE clients in the central Florida region. You will assist with completing project and service call activities, communicating with clients, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives.
Job Requirements
• Assist with installation projects including labeling and cabling in data center environments.
• Coordinate project and service tasks, schedules, and cross-team handoffs.
• Communicate with team members and clients to help ensure project and support requirements are clear and met.
• Provide thorough support for all server and storage service calls.
• Track project and service call progress and provide regular updates to our dispatch team.
• Ensure service call notes and troubleshooting steps are well documented for case closure.
• Assist with identifying server or storage faults the client may have not seen.
• Participate in project meetings and contribute input, next steps, and follow-up items.
• Document client inventory and contract expiration dates along with creating Viso Diagrams of said inventory.
• Support the Rapid Response team with coordination, communication, and task management to help keep work moving forward smoothly.
• Attend client meetings when requested by the presales and sales team and annotate any requests they may have on installation projects.
• Travel is required
Personal Skills
• Strong communication and interpersonal skills with a proactive approach to sharing updates.
• Excellent organizational skills and high attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable working independently and within a team environment.
• Willingness to learn, take direction, and expand responsibilities over time.
• Clear and concise verbal and written communication skills, especially when documenting tasks or project details.
• Positive attitude, accountability, and a problem-solving mindset.
• Must have strong troubleshooting skills in an enterprise environment.
Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.