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Tide Cleaners
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  • Guest Service Representative  

    - Edgewater
    Job DescriptionJob DescriptionAre you looking for an opportunity to jo... Read More
    Job DescriptionJob DescriptionAre you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.

    Come work with us and join our #LifeNotLaundry mission!

    Store Location: Edgewater, MD

    Employment Type: Part Time

    Guest Service Representative Primary Responsibilities:

    Provide exceptional service to guests. Greet and assist all walk-in guests in the store. Consistently ensure cash drawer accuracy. Follow Company’s new guest protocol. Attend Company offered ongoing training and education. Serve as primary liaison with guests. Process guest phone and personal relations. Consultatively assist guests with cleaning, stain and/or finishing needs and/or concerns. Sort and examine articles, picking out those that may need hand spotting, or stain treatment Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register

    Physical Requirements:Must be able to frequently lift up to 30 pounds. Must be able to stand for extended periods of time

    Great if you have:

    Customer Service experience required. Previous Dry-Cleaning experience a plus.

    Additional Information:Qualified individuals will not be disadvantaged based on being unemployed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship.

    Join our team as a Guest Service Agent and contribute to creating unforgettable experiences for our guests! Read Less
  • Part-Time Evening Production Associate  

    - Meridian
    Job DescriptionJob DescriptionPart-Time Evening Production AssociateTi... Read More
    Job DescriptionJob DescriptionPart-Time Evening Production Associate

    Tide Cleaners

    Pay: $16.00–$18.00 per hour (based on experience)

    Schedule: Monday–Friday, 6:00 PM – 9:00 PM (approximately 15–20 hours per week)

    Looking for a Consistent Part-Time Evening Opportunity?

    Tide Cleaners is seeking a dependable and detail-oriented Part-Time Evening Production Associate to join our team. This role is perfect for someone looking for supplemental income, a consistent evening routine, or a long-term part-time position with a predictable schedule.

    If you enjoy staying active, working independently, and being part of a supportive team, we'd love to meet you.

    What You'll DoOperate dry-cleaning, laundry, and wet-cleaning machinesSort garments according to cleaning method and production requirementsPre-spot and treat garments before cleaningHang, organize, and stage finished garments for the following business dayPerform daily machine cleaning and maintenance proceduresMaintain a clean, safe, and organized work areaFollow Tide Cleaners' quality standards and production processesWhat We're Looking ForDependable and punctualStrong attention to detailAbility to work independently and stay productivePositive attitude and willingness to learnAbility to stand for extended periods and lift up to 30 poundsPrevious laundry, dry-cleaning, manufacturing, or production experience is helpful but not requiredWhy People Like Working Here$16–$18 per hourConsistent Monday–Friday evening scheduleWeekends are rarely required (typically only 1–2 times per year)Paid trainingPTO eligibility after one yearFriendly and supportive work environmentStable hours with opportunities for additional hours when availableActive work that helps the evening go by quicklyAbout Tide Cleaners

    At Tide Cleaners, we take pride in providing exceptional garment care and outstanding customer service. Every team member plays an important role in helping us deliver quality and convenience to our customers.

    If you're looking for a reliable part-time position with a predictable schedule and a great team, we'd love to hear from you.

    Apply today and join the Tide Cleaners team!

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  • Assistant Retail Manager  

    - Farmington Hills
    Job DescriptionJob DescriptionThe Assistant Manager is responsible for... Read More
    Job DescriptionJob Description

    The Assistant Manager is responsible for supporting the daily operations of the dry cleaning drop store, ensuring excellent customer service, accurate garment intake and tracking, proper cash handling, and smooth coordination with the cleaning plant. This role helps supervise staff, resolve customer issues, and maintain operational, quality, and compliance standards.

    Key Responsibilities

    Store Operations

    Support day-to-day operations of the dry cleaning drop store

    Open and close store according to schedule and procedures

    Ensure accurate garment check-in, tagging, and order entry in POS system

    Verify outgoing orders for accuracy and completeness before customer pickup

    Coordinate garment transfers to and from cleaning plant

    Maintain organized garment racks and storage areas

    Monitor workflow and turnaround times

    Customer Service

    Provide professional, courteous customer service at all times

    Greet customers and assist with garment intake and pickup

    Explain services, pricing, stain limitations, and turnaround times

    Handle customer concerns, complaints, and special requests

    Resolve service issues or escalate to Store Manager when needed

    Build repeat business through positive customer relationships

    Staff Support & Supervision

    Assist with training new employees on POS, tagging, and intake procedures

    Help manage staff schedules and shift coverage

    Provide on-the-job coaching and performance feedback

    Ensure staff follow customer service and garment handling standards

    Step in for counter staff when volume is high or coverage is limited

    Cash & POS Management

    Operate and oversee POS transactions

    Ensure accurate pricing and order entry

    Handle cash, credit card, and digital payments

    Perform drawer counts and assist with daily reconciliation

    Follow loss-prevention and fraud-control procedures

    Quality Control

    Inspect incoming garments for stains, damage, and special care needs

    Document garment condition at intake

    Verify finished orders match tickets and customer requests

    Flag quality issues to plant or manager promptly

    Inventory & Supplies

    Monitor store supplies (tags, bags, receipts, packaging materials)

    Assist with ordering and restocking supplies

    Maintain clean and professional front-counter and lobby area

    Compliance & Safety

    Follow company policies and operating procedures

    Maintain a safe, clean, and hazard-free store environment

    Protect customer data and transaction confidentiality

    Qualifications

    High school diploma or equivalent required

    Prior retail, customer service, or dry cleaning experience preferred

    Supervisory or team lead experience preferred

    Basic computer and POS system skills

    Strong communication and problem-solving skills

    Reliable and detail-oriented

    Physical Requirements

    Standing for extended periods

    Lifting and moving garment racks and bags (up to ~25–30 lbs)

    Reaching and bending frequently

    Schedule

    Flexible schedule including evenings and weekends as needed

    Company DescriptionEvery Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience.

    At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry.Company DescriptionEvery Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience. \r\n\r\nAt Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry. Read Less
  • Lead CSR  

    - Birmingham
    Job DescriptionJob DescriptionProduction Management:Assign tasks to te... Read More
    Job DescriptionJob Description

    Production Management:

    Assign tasks to team members based on workload and skillset.Monitor production timelines and ensure timely completion of orders.Identify and address production bottlenecks.Optimize workflow to maximize efficiency.

    Quality Control:

    Inspect garments for stains, damage, and proper cleaning methods.Ensure adherence to quality standards throughout the cleaning process.Address any quality concerns raised by customers.

    Customer Service:

    Interact with customers, addressing inquiries and concerns regarding cleaning services.Provide accurate information about pricing and turnaround times.Resolve customer complaints in a professional manner.

    Staff Supervision:

    Train new employees on proper dry cleaning techniques and company procedures.Provide ongoing feedback and performance coaching to team members.Address performance issues and disciplinary actions when necessary.Foster a positive and collaborative work environment.

    Operational Management:

    Maintain inventory of cleaning supplies and chemicals.Monitor equipment functionality and report any maintenance needs.Ensure compliance with safety regulations and procedures.Adhere to company policies and standards.

    Required Skills and Qualifications:

    Dry Cleaning Expertise: Thorough understanding of different fabric types, cleaning methods, stain removal techniques, and pressing procedures.Leadership Abilities: Proven ability to motivate and manage a team, delegate tasks, and resolve conflicts.Customer Service Focus: Excellent communication skills and ability to interact with customers in a professional manner.Attention to Detail: High level of accuracy and ability to identify quality issues.Problem-Solving Skills: Capacity to troubleshoot operational challenges and find solutions.Company DescriptionEvery Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience.

    At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry.Company DescriptionEvery Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience. \r\n\r\nAt Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry. Read Less
  • Guest Service Representative  

    - Edgewater
    Job DescriptionJob DescriptionBenefits:401(k)Flexible scheduleFree uni... Read More
    Job DescriptionJob DescriptionBenefits:
    401(k)Flexible scheduleFree uniformsPaid time offTraining & development
    Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.

    Come work with us and join our #LifeNotLaundry mission!

    Store Location: Edgewater, MD


    Employment Type: Part Time


    Guest Service Representative Primary Responsibilities:

    Provide exceptional service to guests. Greet and assist all walk-in guests in the store. Consistently ensure cash drawer accuracy. Follow Company’s new guest protocol. Attend Company offered ongoing training and education. Serve as primary liaison with guests. Process guest phone and personal relations. Consultatively assist guests with cleaning, stain and/or finishing needs and/or concerns. Sort and examine articles, picking out those that may need hand spotting, or stain treatment Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register


    Physical Requirements:Must be able to frequently lift up to 30 pounds. Must be able to stand for extended periods of time

    Great if you have:

    Customer Service experience required. Previous Dry-Cleaning experience a plus.

    Additional Information:Qualified individuals will not be disadvantaged based on being unemployed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship.

    Join our team as a Guest Service Agent and contribute to creating unforgettable experiences for our guests!

    Read Less
  • CSR - Tide Cleaners South Meridian  

    - Meridian
    Job DescriptionJob DescriptionJob Title: Full Time Customer Service As... Read More
    Job DescriptionJob Description

    Job Title: Full Time Customer Service Associate

    Location: Tide Cleaners, South Meridian

    Position Type: Full Time (Approximately 4-5 days a week rotating schedule with co-worker.)

    Work Schedule:

    Monday-Friday: 9:00 PM – 5:00 PMSaturday 10:00 - 2:00 PMShift is typically Monday/Tuesday/Thursday or Wednesday/Friday/Saturday.

    Job Summary:
    We are seeking a reliable and customer-focused Part-Time Customer Service Associate to join our team at Tide Cleaners. This role involves providing excellent service to our customers, handling drop-off and pick-up orders, and ensuring a smooth and efficient experience at our drop store. The ideal candidate will be detail-oriented, enjoy working in a fast-paced environment, and have strong communication skills.

    Key Responsibilities:

    Greet customers and assist with drop-off and pick-up of garments.Ensure all items are properly tagged and logged in the system.Answer customer inquiries regarding services, turnaround times, and pricing.Maintain cleanliness and organization of the front counter and customer service area.Assist in handling payments and providing accurate receipts to customers.Ensure all orders are processed according to Tide Cleaners’ standards and timelines.Address any customer concerns or escalate issues to the manager as needed.Perform opening and closing duties for the shift as required.

    Qualifications:

    Strong interpersonal and communication skills.Ability to work independently and manage time efficiently.Basic computer skills and ability to learn our point-of-sale system.Previous customer service or retail experience is a plus but not required.Must be able to lift up to 25 lbs and stand for extended periods.Flexibility to work occasional additional shifts (Tuesdays, Thursdays, or Saturdays) as needed.

    Compensation:
    $15 to $17 per hour, based on experience.

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  • Laundry/Dry Clean Presser  

    - Meridian
    Job DescriptionJob DescriptionJob Title: Full-Time Shirt/Dry Cleaning... Read More
    Job DescriptionJob Description

    Job Title: Full-Time Shirt/Dry Cleaning Presser

    Hours: Hours are 5:30am-2pm Monday-Friday. Store is closed on Sunday. 

    Pay: $16-17 hourly

    Job Summary: We are seeking a reliable and experienced presser to join our team at Tide Cleaners in Meridian. The presser will be responsible for operating and maintaining pressing equipment to ensure that all garments are properly pressed and finished according to Tide Cleaners' high-quality standards.

    Responsibilities:

    Operate pressing equipment to press shirts and dry cleaning items according to Tide Cleaners' standards.Inspect finished garments to ensure they meet quality standards.Make adjustments to equipment as needed to ensure proper pressing.Perform routine maintenance and cleaning of pressing equipment.Adhere to safety procedures and guidelines at all times.Follow production schedule to ensure all items are pressed in a timely and efficient manner.Communicate with other team members to ensure smooth and efficient production flow.

    Requirements:

    No previous experience required, but experience in pressing shirts and/or dry cleaning items is sought after.High school diploma or equivalent.Strong attention to detail and ability to identify quality issues.Ability to work in a fast-paced, team-oriented environment.Good communication and interpersonal skills.Ability to stand for extended periods of time and lift up to 25 pounds.Flexibility to work 30-40 hours per week, including weekends as needed.Benefits include the opportunity to start early in the morning and finish most days by 1-2pm.

    If you are interested in pursuing a career as a presser, and are looking for a position with flexible hours, we encourage you to apply for this exciting opportunity at Tide Cleaners!

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  • CSR - Tide Cleaners Meridian  

    - Meridian
    Job DescriptionJob DescriptionPosition: Customer Service Representativ... Read More
    Job DescriptionJob Description

    Position: Customer Service Representative

    Hours: Full or Part Time available. Great for college students. Flexible hours. Store is open 7am-7pm Monday-Friday. Saturday 7-5pm. Closed Sunday

    Pay: $14-16 hourly plus bonus

    Job Summary: The CSR is responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services. This individual will be the face of our company and must possess excellent communication and interpersonal skills.

    Responsibilities:

    Greet customers in a friendly and professional mannerAnswer customer inquiries about our services and pricingProcess customer orders accurately and efficientlyHandle customer complaints and resolve issues in a timely mannerMaintain a clean and organized store environmentFollow all safety and security proceduresPerform other duties as assigned

    Requirements:

    High school diploma or equivalent1+ years of customer service experienceExcellent communication and interpersonal skillsStrong attention to detail and accuracyAbility to multitask and prioritize in a fast-paced environmentAvailability to work flexible hours, including evenings and weekendsFamiliarity with dry cleaning or laundry services is a plus

    We offer competitive compensation, on-the-job training, and opportunities for advancement within the company. If you are looking for a part-time or full time job that offers flexibility, on-the-job training, and a fun and positive work environment, please submit your resume for consideration.

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