OUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
WHAT YOU'LL DO
As an Oncology Nurse Manager, you will lead multiple Nurse Team Leads and their nursing teams, ensuring they are equipped to deliver the highest standards of clinical care and to do so with efficiency. Reporting to the Senior Oncology Nurse Manager, you will serve as a leader who drives performance and productivity while fostering a culture of compassion, trust, and growth.
In this role, you will coach and mentor Nurse Team Leads — especially those new to leadership — helping them grow into confident, capable people managers. Your guidance will focus on equipping them with the skills to enhance team productivity and efficiency through effective people management, including setting goals, providing constructive feedback, fostering accountability, and addressing performance challenges. You will also design and implement overarching people management strategies that enhance team performance and productivity, creating the framework that becomes the cornerstone for scaling the nursing team. Additionally, you will support the reinforcement of NCQA-compliant workflows and documentation, helping ensure that quality standards and compliance practices are consistently embedded and sustained across teams.
To excel in this role, you will:
Directly manage Nurse Team Leads, providing coaching, mentorship, and structured performance management strategies to help them become strong and effective leaders.Enable Nurse Team Leads to improve team performance, productivity, and efficiency through people management practices, including clear goal-setting, regular feedback, accountability systems, and engagement strategies.Set and monitor performance metrics across multiple teams, using data to identify trends, address barriers, and implement targeted improvement plans.Serve as an escalation point for complex member and caregiver cases, modeling sound clinical judgment while supporting team confidence.Build strong communication loops across leadership and frontline nurses, ensuring insights from staff and members shape organizational decisions.Champion the adoption and consistency of NCQA-compliant workflows and documentation, ensuring quality standards and compliance practices are understood, integrated, and sustained across teams.Anticipate staffing and leadership needs, support succession planning, and foster career growth pathways for Nurse Team Leads and their teams.Represent nursing leadership in cross-functional forums, advocating for strategies that advance both quality of care and workforce productivity.WHAT LEADS TO SUCCESS
People-first. Thyme Care's mission and members matter to you deeply. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses, as needed.
Nursing Experience. You have at least 8 years of nursing experience, including 2 years as a nurse leader in a remote oncology navigation and/or remote oncology case management environment. You are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Prior startup experience is preferred.
Coaching and Leadership Experience. You have proven leadership experience with a strong track record of coaching, mentorship, and holding teams accountable to drive results. Additionally, you have demonstrated success in building leaders, particularly through coaching and mentoring emerging leaders in core skills of people management.
Scaling Performance and Productivity. You bring hands-on experience designing and implementing structured performance management strategies that improve productivity, efficiency, and engagement across multiple roles and teams in a remote environment. You have applied data-driven approaches in prior roles, using performance metrics and outcomes to measure success, diagnose issues, and lead sustainable improvements. You also have experience aligning leadership development and team performance strategies with organizational goals to deliver measurable impact.You understand how to align team goals with broader population health strategies — including risk stratification, care gap closure, and quality improvement — and can use data to drive this work forward.
Comfort with change and ambiguity. You have experience leading teams through organizational change and growth, including restructuring, scaling, or process redesign, while maintaining engagement, morale, and performance. You demonstrate flexibility and resilience by adapting to shifting priorities, unclear situations, or rapidly changing environments, and you know how to guide your teams through ambiguity with steadiness, transparent communication, and a focus on outcomes.
Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. You're always determined to persevere through any challenges or barriers you encounter.
A desire to learn how to use new technologies. We are a technology-driven company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or a willingness to learn new technology is essential.
Identify priorities and take action. You know how to identify and prioritize your team's needs and take the necessary steps to address urgent and essential issues immediately.
Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others.
This job description provides a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is an exempt, full-time position. The annual pay rate is $110,000 - $120,000. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role.
Additionally, we acknowledge a history of inequality in healthcare. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives, reflecting the diversity of our members and the patients our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As an Oncology Nurse - Transitions of Care, you will be on the frontlines serving our members diagnosed with cancer. This role reports to our RN Care Team Lead. In it, you will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our members as they move through the oncology care continuum. You will demonstrate a strong clinical focus, supporting the need for culturally competent care. Additionally, you will help improve Thyme Care's service offerings by communicating feedback from members and providers to our clinical leadership. You will also assist with other administrative projects as needed. This role can be remote or hybrid based in our Nashville office.
Most of your day will be dedicated to speaking with members and handling clinical escalations and tasks. We maintain a schedule that includes your lunch and breaks to ensure sufficient clinical coverage.
Within your first three months, you will:
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations.Have built strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards.Identify and prioritize a member's needs and help them remain safe in the community.Assist members with care coordination and care management following admissions.Coordinate discharge plans with hospital case managers and follow-up care with providers.Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.Partner with non-clinical Care Team members to support the member's social determinants of health needs, such as food resources, transportation access, and support at home.Conducting telephonic assessments, including pain assessments and medication reconciliation.Ensure members have access to medications and appointments, providing referrals and support as appropriate.Perform virtual home safety evaluations and assess the need for DME/supplies.Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.Be available for urgent clinical escalations and clinical consult support.WHAT LEADS TO SUCCESS
A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses as needed.
Experience. You have at least 5 years of nursing experience with 3 years of oncology nursing or case management experience and are a Certified Case Manager (CCM).
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full-time position. The pay rate for this role is $45.67/hour. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
The shift for this role will be 8:30 am-5:00 pm EST or 11:30 am-8 pm EST. To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Please note that hiring will be contingent upon obtaining a valid Pennsylvania compact license. While we're optimistic, the timeline for processing and issuing those licenses in PA is still uncertain. Once the roll-out begins, we hope to have a clearer picture of what to expect. We'll continue to share updates as more information becomes available!
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As an Oncology Nurse - Transitions of Care, you will be on the frontlines serving our members diagnosed with cancer. This role reports to our RN Care Team Lead. In it, you will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our members as they move through the oncology care continuum. You will demonstrate a strong clinical focus, supporting the need for culturally competent care. Additionally, you will help improve Thyme Care's service offerings by communicating feedback from members and providers to our clinical leadership. You will also assist with other administrative projects as needed. This role can be remote or hybrid based in our Nashville office.
Most of your day will be dedicated to speaking with members and handling clinical escalations and tasks. We maintain a schedule that includes your lunch and breaks to ensure sufficient clinical coverage.
Within your first three months, you will:
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations.Have built strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards.Identify and prioritize a member's needs and help them remain safe in the community.Assist members with care coordination and care management following admissions.Coordinate discharge plans with hospital case managers and follow-up care with providers.Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.Partner with non-clinical Care Team members to support the member's social determinants of health needs, such as food resources, transportation access, and support at home.Conducting telephonic assessments, including pain assessments and medication reconciliation.Ensure members have access to medications and appointments, providing referrals and support as appropriate.Perform virtual home safety evaluations and assess the need for DME/supplies.Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.Be available for urgent clinical escalations and clinical consult support.WHAT LEADS TO SUCCESS
A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses as needed.
Experience. You have at least 5 years of nursing experience with 3 years of oncology nursing or case management experience and are a Certified Case Manager (CCM).
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full-time position. The pay rate for this role is $45.67/hour. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
The shift for this role will be 8:30 am-5:00 pm EST or 11:30 am-8 pm EST. To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Complex Nurse Navigator, you will be on the frontlines serving our members diagnosed with cancer. This role reports to our RN Care Team Lead. In it, you will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our higher-acuity members as they move through the oncology care continuum. You will demonstrate a strong clinical focus, supporting the need for culturally competent care. Additionally, you will help improve Thyme Care's service offerings by communicating feedback from members and providers to our clinical leadership. You will also assist with other administrative projects as needed. This role can be remote or hybrid based in our Nashville office.
Most of your day will be dedicated to speaking with members and handling clinical escalations and tasks. We maintain a schedule that includes your lunch and breaks to ensure sufficient clinical coverage.
Within your first three months, you will:
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations.Have built strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards.Identify and prioritize a member's needs and help them remain safe in the community.Assist members with care coordination and care management following admissions.Coordinate discharge plans with hospital case managers and follow-up care with providers.Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.Partner with non-clinical Care Team members to support the member's social determinants of health needs, such as food resources, transportation access, and support at home.Conducting telephonic assessments, including pain assessments and medication reconciliation.Ensure members have access to medications and appointments, providing referrals and support as appropriate.Perform virtual home safety evaluations and assess the need for DME/supplies.Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.Be available for urgent clinical escalations and clinical consult support.WHAT LEADS TO SUCCESS
A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses as needed.
Experience. You have at least 5 years of nursing experience with 3 years of high-acuity, adult oncology experience.
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full time position. The pay rate for this role is $45.67/hour. To perform this role you must be located within the lower 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cancer journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise. The shifts for this position are either 8:30 - 5 EST or 11:30 - 8 EST. Additionally, we ask for flexibility with the occasional Saturday coverage.
Within your first three months, you will:
Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day.Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed.Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.Be available for urgent clinical escalations and provide clinical consult support as required.Performs other projects and duties as assigned and as related to department business needs and objectives.
WHAT LEADS TO SUCCESS
Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission.Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.Qualifications: A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required. Compact + single state licensure in New York is preferred. Additionally, you have at least 5 years of nursing experience, including 3 years in solid tumor oncology nursing. Certifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full time position. The pay rate for this role is The pay rate for this role is $39.90/hour. To perform this role you must be located within the lower 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
OUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Complex Nurse Navigator, you will be on the frontlines serving our members diagnosed with cancer. This role reports to our RN Care Team Lead. In it, you will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our higher-acuity members as they move through the oncology care continuum. You will demonstrate a strong clinical focus, supporting the need for culturally competent care. Additionally, you will help improve Thyme Care's service offerings by communicating feedback from members and providers to our clinical leadership. You will also assist with other administrative projects as needed. This role can be remote or hybrid based in our Nashville office.
Most of your day will be dedicated to speaking with members and handling clinical escalations and tasks. We maintain a schedule that includes your lunch and breaks to ensure sufficient clinical coverage.
Within your first three months, you will:
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations.Have built strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards.Identify and prioritize a member's needs and help them remain safe in the community.Assist members with care coordination and care management following admissions.Coordinate discharge plans with hospital case managers and follow-up care with providers.Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.Partner with non-clinical Care Team members to support the member's social determinants of health needs, such as food resources, transportation access, and support at home.Conducting telephonic assessments, including pain assessments and medication reconciliation.Ensure members have access to medications and appointments, providing referrals and support as appropriate.Perform virtual home safety evaluations and assess the need for DME/supplies.Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.Be available for urgent clinical escalations and clinical consult support.WHAT LEADS TO SUCCESS
A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses as needed.
Experience. You have at least 5 years of nursing experience with 3 years of high-acuity, adult oncology experience.
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full time position. The pay rate for this role is $45.67/hour. To perform this role you must be located within the lower 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cancer journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise. The shifts for this position are either 8:30 - 5 EST or 11:30 - 8 EST. Additionally, we ask for flexibility with the occasional Saturday coverage.
Within your first three months, you will:
Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day.Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed.Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.Be available for urgent clinical escalations and provide clinical consult support as required.Performs other projects and duties as assigned and as related to department business needs and objectives.
WHAT LEADS TO SUCCESS
Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission.Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.Qualifications: A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required. Compact + single state licensure in Illinois is preferred. Additionally, you have at least 5 years of nursing experience, including 3 years in solid tumor oncology nursing. Certifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full-time position. The pay rate is $39.90/hour.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
OUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As an Oncology Nurse - Transitions of Care, you will be on the frontlines serving our members diagnosed with cancer. This role reports to our RN Care Team Lead. In it, you will conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our members as they move through the oncology care continuum. You will demonstrate a strong clinical focus, supporting the need for culturally competent care. Additionally, you will help improve Thyme Care's service offerings by communicating feedback from members and providers to our clinical leadership. You will also assist with other administrative projects as needed. This role can be remote or hybrid based in our Nashville office.
Most of your day will be dedicated to speaking with members and handling clinical escalations and tasks. We maintain a schedule that includes your lunch and breaks to ensure sufficient clinical coverage.
Within your first three months, you will:
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations.Have built strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction. Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards.Identify and prioritize a member's needs and help them remain safe in the community.Assist members with care coordination and care management following admissions.Coordinate discharge plans with hospital case managers and follow-up care with providers.Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members.Partner with non-clinical Care Team members to support the member's social determinants of health needs, such as food resources, transportation access, and support at home.Conducting telephonic assessments, including pain assessments and medication reconciliation.Ensure members have access to medications and appointments, providing referrals and support as appropriate.Perform virtual home safety evaluations and assess the need for DME/supplies.Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate.Be available for urgent clinical escalations and clinical consult support.WHAT LEADS TO SUCCESS
A member-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one. A BSN. You must have a Bachelor of Science Degree in Nursing, an unrestricted Registered Nurse (RN) license, and a willingness to obtain additional state licenses as needed.
Experience. You have at least 5 years of nursing experience with 3 years of oncology nursing or case management experience and are a Certified Case Manager (CCM).
Organized. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and great working relationships with members and colleagues.
Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Identify priorities and take action. You know how to identify and prioritize a member's needs and do what it takes to address urgent and important needs immediately.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full-time position. The pay rate for this role is $45.67/hour. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
The shift for this role will be 8:30 am-5:00 pm EST or 11:30 am-8 pm EST. To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
Read LessOUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cancer journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise. The shift for this position is 8:30 AM - 5 PM EST.
Within your first three months, you will:
Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day.Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed.Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.Be available for urgent clinical escalations and provide clinical consult support as requiredPerforms other projects and duties as assigned and as related to department business needs and objectives.WHAT LEADS TO SUCCESS
Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission.Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.Qualifications: A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required. Compact + single state licensure in New York and/or Illinois licensure is preferred. Additionally, you have at least 5 years of nursing experience, including 3 years in solid tumor oncology nursing. Certifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full time position. The pay rate for this role is $39.90/hour. To perform this role you must be located within the lower 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
OUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cancer journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise. The shifts for this position are either 8:30 - 5 EST or 11:30 - 8 EST. Additionally, we ask for flexibility with the occasional Saturday coverage.
Within your first three months, you will:
Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day.Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed.Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.Be available for urgent clinical escalations and provide clinical consult support as required.Performs other projects and duties as assigned and as related to department business needs and objectives.
WHAT LEADS TO SUCCESS
Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission.Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.Qualifications: A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required. Compact + single state licensure in New York and/or Illinois licensure is preferred. Additionally, you have at least 5 years of nursing experience, including 3 years in solid tumor oncology nursing. Certifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire.This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a non-exempt, full time position. The pay rate for this role is $39.90/hour. To perform this role you must be located within the lower 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life.
To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
Additionally, we recognize a history of inequality in health care. We're here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
