Position Overview
The Cloud Services Network Engineer supports the Thrive Cloud platform by assisting with day-to-day network operations, firewall administration, troubleshooting, and project delivery. This role is suitable for an engineer with approximately 2–3 years of hands-on networking experience, a strong CCNA-level understanding of networking fundamentals, and good practical experience working with Fortinet firewalls. The role will work closely with senior network engineers to maintain reliable, secure, and well-documented network services across Thrive environments.
Required Qualifications & Experience
2–3 years of hands-on experience in network support, network administration, or junior network engineering
Cisco CCNA certification or equivalent CCNA-level networking knowledge
Good practical experience administering Fortinet firewalls, including policies, NAT, VPNs, and basic troubleshooting
Experience supporting LAN, WAN, firewall, and internet connectivity issues in a business or service provider environment
Degree, diploma, apprenticeship, or equivalent practical experience in information technology, networking, or a related field
Primary Responsibilities
Assist with the day-to-day support, maintenance, and monitoring of Thrive Cloud network infrastructure
Support Fortinet firewall administration, including firewall policies, address objects, NAT rules, VPN configuration checks, and log review
Troubleshoot common network issues involving routing, switching, DNS, DHCP, VLANs, VPNs, and firewall access rules
Work with senior engineers to implement approved network changes and project tasks
Follow change control processes, document work clearly, and update tickets with accurate technical notes
Participate in incident response and escalation activities, with guidance from senior network engineers where required
Required Technical Competencies
Core Networking Knowledge
Solid understanding of TCP/IP, subnetting, VLANs, routing, switching, DNS, DHCP, NAT, and basic network security concepts
Working knowledge of common switching concepts such as ARP, STP, trunks, access ports, EtherChannel/LACP, and basic redundancy
Basic routing knowledge including static routing, default routes and BGP
Ability to use common troubleshooting tools such as ping, traceroute, packet capture, interface counters, logs, and monitoring dashboards
Fortinet Firewall Experience
Good hands-on experience with FortiGate firewall administration and troubleshooting
Ability to review and update firewall policies, address objects, services, schedules, and security profiles under guidance
Understanding of source NAT, destination NAT, VIPs, and basic policy troubleshooting
Experience supporting site-to-site IPSec VPNs, including phase 1 and phase 2 checks, tunnel status, and log review
Awareness of Fortinet features such as virtual domains, high availability, FortiAnalyzer, and FortiManager is desirable
Equipment and Infrastructure Experience
Experience supporting Cisco switches and routers in access, distribution, or small datacenter environments
Basic experience with rack-mounted network hardware, cabling standards, patching, and datacenter support processes
Experience using monitoring tools such as SolarWinds, PRTG, N-able, or similar platforms to identify and investigate alerts
Soft Skills
Clear verbal and written communication skills, including the ability to explain technical issues in tickets and handovers
Willingness to learn from senior engineers and follow established standards, processes, and change controls
Good troubleshooting mindset with attention to detail and the ability to work through issues methodically
Ability to work collaboratively in a team environment and escalate appropriately when additional support is required
Base Salary Range: $80K -$115K (bonus eligible)Powered by JazzHR
iM3125gLxB
Read LessOn-site, 5 days a week
Introduction:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Summary:
Client Support Engineer 1 will have the responsibility for full-time onsite support at one of our client’s locations. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients.
Primary Responsibilities:
· Work full time at one of Thrive’ client’s
· Ability to handle diverse computing environments in a wide cross section of business clients
· Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
· Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause
· Coordinate onsite PC hardware repair with third-party vendors
· Provide onsite assistance for remote Engineers
· Sets client expectations appropriately throughout the troubleshooting process
· Utilizes appropriate software utilities, Thrives’ Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
· Communicate steps taken during troubleshooting and resolutions through clear non-technical communication
· Demonstrate the correct level of urgency while resolving client incidents
· Resolution of incidents/requests related to, but not limited to the following:
o Mail Application/Office 365 issues
o Client/Server Connectivity issues (per SOP)
o Time Sensitive and VIP Workstation incidents
o File Restores
o Remote Access/Onsite incidents (Citrix and Terminal Services)
o Password Resets
o Networked Printer Issues
o New PC installation including hardware, software and peripherals
Basic Qualifications:
· Bachelor’s Degree, Technical Degree or equivalent work experience
· Excellent problem solver; able to prioritize and coordinate between tasks
· 2-4+ years desktop support experience
· Knowledge of mobile device configurations and troubleshooting
· Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
· Experience troubleshooting workstation hardware issues
· Knowledge and experience with Active Directory
· Ability to articulate technical information and convey to non-technical people
· Passionate about delivering excellent customer service
· Must be able to work effectively in a team environment as well as alone
· Excellent written and oral communication skills
· Is available to work after hours when necessary or for on call rotation if applicable
· Must have access to a reliable vehicle and valid driver’s license
Other Preferred Technical Knowledge
· In depth knowledge of Windows OS (7, 8.1, 10, etc.)
· Experience with Windows Server
· Experience with monitoring and remote management tools
· Experience with Apple OS
· Experience with VMWare
· Experience with iOS and Android OS
Preferred Certifications:
· CompTIA A+ (220-1101)
· CompTIA A+ (220-1102)
· CompTIA Net+
· Mimecast Level 1
· Fortinet NSE1
· Fortinet NSE2
Compensation & Benefits: We offer a competitive compensation package including: salary, bonus, medical and dental benefits, 401(k) with matching contributions.
Thrive is an AA/EEO Employer
Powered by JazzHR
H1U7G4GXCz
Read LessWe are looking for a dependable and versatile Facilities Supervisor to help maintain a one-of-a-kind commercial facility located within a cave. This position offers hands-on work across a variety of general building maintenance and operational tasks.
Key Responsibilities:
- Perform routine and emergency maintenance, including carpentry, drywall, and general repairs.
- Inspect facility areas, identify issues, and resolve problems promptly
- Maintain clean, safe, and functional spaces throughout the facility.
- Assist with equipment moves or other physical tasks as needed.
- Coordinate with external vendors or service providers when necessary.
- Conduct regular walkthroughs to spot safety concerns or maintenance needs.
- Repair and service lighting, electrical outlets, switches, and low-voltage systems.
- Install or fix fixtures, shelving, signage, and minor equipment.
- Track maintenance activities and materials used.
- Follow safety protocols and company policies on all tasks.
Qualifications:
- Hands-on experience in general maintenance or handyman work (commercial experience a plus).
- Skilled in the use of tools and basic electrical and plumbing work.
- Comfortable working in enclosed, damp, or unconventional environments.
- Strong organizational skills with the ability to manage tasks independently.
- Physically able to lift, climb, crawl, and navigate confined or uneven areas.
- Valid driver’s license and reliable transportation.
- OSHA 10 certification is a plus (or willingness to obtain).
Preferred Characteristics:
- Dependable, professional, and safety-focused.
- Flexible and able to handle unexpected or unique maintenance tasks.
- Positive, team-oriented, and collaborative approach.
Thrive is an equal opportunity employer.
Read Less
Job Description:
We are seeking a skilled and experienced licensed journeyman plumber to perform a variety of plumbing tasks, including installation, maintenance, and repair of plumbing systems. The successful candidate will be responsible for troubleshooting plumbing issues, conducting inspections, and ensuring compliance with plumbing codes and regulations. This role will require working independently and as part of a team to meet project deadlines and deliver exceptional service to our clients.
Responsibilities:
Install, repair, and maintain plumbing systems in residential and commercial buildings
Inspect plumbing systems and identify issues or potential problems
Follow plumbing codes and regulations to ensure compliance
Collaborate with team members, contractors, and clients to ensure project success
Diagnose and resolve plumbing problems in a timely and efficient manner
Provide exceptional customer service and address client inquiries and concerns
Keep accurate records of work performed and materials used
Stay updated with industry developments and best practices
Requirements:
We are looking for a dedicated Estimator to join our team and specialize in providing accurate cost estimate for commercial and industrial electrical projects.
Location: Russelville, KY
Responsibilities:
Analyze project requirements, specifications, and technical documents to prepare detailed and accurate estimates.
Collaborate with engineers, architects, contractors, and other stakeholders to gather essential project information.
Interpret blueprints, schematics, and technical drawings to assess project scope, materials, labor, and equipment needs.
Develop comprehensive estimates including material costs, labor projections, equipment expenses, and project timelines.
Maintain up-to-date pricing databases and industry benchmarks to ensure competitive and precise estimates.
Participate in pre-bid meetings, site visits, and client consultations to clarify project requirements and respond to questions.
Communicate effectively with clients, subcontractors, and internal teams to ensure alignment on project scope and cost.
Utilize estimation software and tools to enhance accuracy and efficiency.
Qualifications:
Proven experience as an Estimator in commercial and industrial construction, with a focus on HVAC and electrical systems.
Strong knowledge of industry regulations, standards, and best practices.
Proficiency in interpreting complex technical documents, including blueprints and specifications.
Excellent mathematical, analytical, and problem-solving skills.
Strong communication and negotiation skills for client and team interactions.
Familiarity with estimation software is a plus.
Certified Professional Estimator (CPE) or relevant certifications are advantageous
Benefits:
Competitive salary package based on experience and qualifications.
Comprehensive benefits package, including health insurance and retirement benefits.
Opportunities for career advancement and professional development.
Engaging and collaborative work environment with a focus on innovation and excellence.
Thrive is an Equal Opportunity Employer.
Read LessWe are seeking a skilled and experienced licensed journeyman plumber to perform a variety of plumbing tasks, including installation, maintenance, and repair of plumbing systems. The successful candidate will be responsible for troubleshooting plumbing issues, conducting inspections, and ensuring compliance with plumbing codes and regulations. This role will require working independently and as part of a team to meet project deadlines and deliver exceptional service to our clients.
Responsibilities:
Requirements:
