SUMMARY:
The Service Coordinator oversees the quoting and sales of service contracts, assists with accounting responsibilities related to our service contracts, and assists the service technicians with administrative tasks as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Service Coordinator possesses knowledge of the service contract sales process, invoices, billings and collections of customer accounts. The Service Coordinator also provides the highest level of customer service with in-house service technicians and external customers. The position will communicate daily with customers and technicians to keep projects on track throughout the organization. In addition, the Service Coordinator represents Thomas in a professional, knowledgeable and courteous manner and supports the Finance Leader and Finance Team. Essential duties include:
Oversee the service contracting sales process from start to finish.Complete processing of service work orders through invoicing customers timely and accurately with input from service technicians verifying pricing of products and services.Actively pursuing collection from customers maintaining a low balance of past due invoices over 30 days through phone and email correspondence.Process credit card payments as part of collections.Administer, manage and update service contracts through QuickBase billing timely each contract renewal. Provides superior customer service both internally & externally.Corresponds with various departments to resolve invoice and service issues.Review customer accounts and resolve any outstanding issues.Partners with NCI Finance Lead on monthly sales forecasting.Verifies vendor accounts by reconciling monthly statements and related transactions.Maintains historical records by retaining and filing documents.Protects organization’s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Partner with NCI Finance Lead and Corporate Controllership team on annual audit requests.Performing other duties as assigned or required.SUPERVISORY RESPONSIBILITIES
This position does not have any supervisory responsibilities.
PHYSICAL DEMANDS-the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position frequently requires sitting, finger dexterity, talking, hearing and visual acuity. It occasionally requires standing, walking and reaching. It rarely requires lifting (average weight 20lbs).
SKILLS/REQUIREMENTS
High school diploma, GED, or equivalent requiredBachelor’s degree in business, accounting, finance, or related field a plusPrevious sales, service, accounting and customer service experience preferred.Proficiency in Microsoft Office [Outlook, Word, Excel] required.Must have knowledge of ERP systems invoicing functionality.Working knowledge of NetSuite preferred but not required.Must be eager to learn additional processes and take on additional tasks, as needed.Highly organized and exceptional data entry skills required.Must be able to work in a fast-paced environment and process many invoices with minimal errors.Must be able to utilize critical thinking skills to effectively resolve issues.
MENTAL DEMANDS
Must be able to manage multiple projects and tasks and meet frequent deadlines.Must be flexible and adapt to process changes quickly.Must pay close attention to detail.This position has a predictable work schedule.This position has a moderate level of decision-making ability.This position ability to work independently is important.Must be willing to ask questions and ask for help.
WORKING CONDITIONS -the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position has no exposure to environmental conditions such as chemicals, or extreme weather conditions.Benefits at Thomas Scientific
Thomas Scientific offers a competitive benefits package for full-time associates, including:
Health, Dental & Vision — Coverage through Cigna, Guardian, and VSP, effective your first full month, with FSA/HSA options available.Financial Security — Company-paid life and AD&D insurance, voluntary short-term disability, and 401(k) with employer match.Time Off — Accrued PTO, 11 paid holidays (including your birthday), paid parental leave, and additional paid leave for life events.Professional Development — Up to $3,000 annually in tuition assistance.Additional Perks — Employee Assistance Program, wellness programming, legal and identity protection services, and a $1,000 employee referral bonus.Full benefits details are provided during the hiring process.
Equal Employment Opportunity Statement
Thomas Scientific, LLC is an equal opportunity employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment.
Read LessSUMMARY:
Support the development and continual improvement of tools, policies, and procedures around pricing and contract management, with a primary emphasis on the review, interpretation, and administration of customer agreements. Review and redline contracts, evaluate terms for compliance, and partner with Sales to bring agreements to executable form. Perform price modeling in order to optimize profit and meet financial and corporate growth objectives. Evaluate effectiveness of pricing strategies and contract structures to ensure the optimization of profitability and compliance of each contract.
ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned.
Analyze, evaluate, model, and implement pricing to improve profitability within compliance guidelines of contract, working with internal and external customers to execute. Engage with sales to create & implement new customer pricing structures/slips/rebates.Load pricing into Epicor and communicate with sales, customer, E-Commerce teamProvides support and makes recommendations to sales representatives, directors, and vice presidents regarding RFP’s, contracts, pricing. Analyzes rebates for margin improvement opportunities and interacts with field, suppliers, category managers, and customers to implement. Provides direction and recommendations to sales teams regarding the annual customer price change processEvaluate and implement general discount structuresEngage with E-Commerce team to ensure all B2B requirements are understood & implemented for quarterly catalog updatesHelp guide sales team in setting strategic prices in the market, implement pricing improvement programs, and track financial impact Identify, validate, and quantify pricing improvement opportunities utilizing Power BI dashboardsProvide subject matter expertise to sales teams on pricing strategy and implementation. Provide analysis and technical support for pricing initiatives that include setting list prices and determine customer specific discountsPerform ad hoc data analysis and reports for business units around customer, products, and vendors dynamicsReview, interpret, and redline customer contracts, amendments, addendums, and renewals, escalating non-standard terms and flagging risk language for finance and Senior Manager of pricing reviewRead, summarize, and clearly communicate contractual obligations, pricing locks, term durations, and renewal triggers to internal stakeholdersEvaluate existing contracts for compliance issues and owns resolution process with sales internal customers Maintain contracts database and house all fully executed agreementsEvaluates and implements updates to contracts based on corporate driven changes and initiatives (price change from supplier). Analyzes complex pricing agreements to make sure the agreement can be implemented and supported with 100% compliance prior to finalization. Manage and track Co-Op participating addendums Manage contract reporting requirements and admin fee payments to ensure compliance
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Business Administration required; coursework or concentration in Finance, Economics, Pre-Law, or a related field is a plus5+ years applicable experiencePrior experience in pricing, contract management and/or finance preferredDeep understanding of pricing strategies and execution methodologies for a lab distribution business Paralegal experience or formal exposure to contract law, contract lifecycle management, or legal/contract administration strongly preferredComfortable reading, interpreting, and redlining contracts — able to work through dense legal and commercial language, identify obligations and risks, and translate terms into actionable business requirementsDetail oriented, organized, and analytical. Has the ability to handle multiple projects at the same timeAbility to drive projects and activities to successful conclusion, operating with a high sense of urgencyExcellent analytical capabilities including Excel, Power BI, and relational database skillsDemonstrated ability to operate independently with broad general guidance against a framework of defined business objectives
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will also be required to drive a car to meet with clients.MENTAL DEMANDS:
Must be able to manage multiple projects and tasksMust pay close attention to detailThis position has a predictable work scheduleThis position has frequent deadlinesThis position has a high level of decision-making abilityThis position works closely with othersThere is a lot of record-keeping and routine paperwork
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no exposure to environmental conditions such as chemicals or extreme weather conditions.Benefits at Thomas Scientific
Thomas Scientific offers a competitive benefits package for full-time associates, including:
Health, Dental & Vision — Coverage through Cigna, Guardian, and VSP, effective your first full month, with FSA/HSA options available.Financial Security — Company-paid life and AD&D insurance, voluntary short-term disability, and 401(k) with employer match.Time Off — Accrued PTO, 11 paid holidays (including your birthday), paid parental leave, and additional paid leave for life events.Professional Development — Up to $3,000 annually in tuition assistance.Additional Perks — Employee Assistance Program, wellness programming, legal and identity protection services, and a $1,000 employee referral bonus.Full benefits details are provided during the hiring process.
Equal Employment Opportunity Statement
Thomas Scientific, LLC is an equal opportunity employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment.
Read LessSUMMARY:
The Bids & Quotes Project Manager manages the end-to-end RFQ and proposal lifecycle for Thomas Scientific’s largest contractual opportunities, functioning as the project owner who plans, coordinates, and drives each bid from intake through submission and award follow-up. This role builds and maintains project timelines, aligns cross-functional stakeholders across Finance, Pricing, Sales, Legal, and Executive leadership, and is accountable for on-time, fully compliant, and profitable proposal delivery. The Team Lead applies advanced data analysis, competitive pricing intelligence, and disciplined project management methodology to ensure proposal accuracy and profitability, while providing leadership, guidance, and support to the members of the Bids & Quotes team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The primary function of the Bids & Quotes team is to perform the following functions:
Manage the formal RFQ tasks/response to all large, contractual business opportunities within Thomas Scientific. These functions are, but not limited to:Complete Read of RFQ package and understand various departments that need to be in order to fully respond to the bid in the time allottedCross reference of 100% of the market basket to ensure there is a full and complete response to all pricing sections.Based on historical information, as well as information gleaned from RFQ the department will work with Finance and pricing department to develop a complete and encompassing discount schedule.Reach out to various manufacturers (based on volumes) and capture any rebated pricing to most accurately reflect profitability of contract. Use anticipated volumes from bid to determine overall profitability of the contract and modifications of pricing offers to customize contract proposal. Review with Finance and Commercial SVP to ensure profitability levels are met and gain written approval on final pricing and discount schedule. Interact with Sales Management, Executive Management, and Sales Representatives to give weekly updates and input to ensure we meet response deadline and have all necessary information.Ensure all related material required to submit bid are collected (such as CD-ROM pricing, pricing books, catalogs)Understand bid response requirement not limited to but including: Time it must be received by, the way in which they will accept response with various supporting material, understand the “Q&A” time and place for pre-Bid discussion prior to the bid being worked upon, all the necessary parties that are required to sign binding RFQ agreement, highlighting of all area requiring signature and/or initialing as the rules of RFQ dictate.Follow-up after Bid award to determine who the winner was and if Thomas did not win, where could we have improved.Maintain database of commonly asked questions which can be utilized in almost all bids to reduce workload. Own each bid as a discrete project: define scope, build and maintain a detailed project plan and timeline, identify critical-path tasks and dependencies, assign action items, and track progress to ensure on-time submission.Coordinate cross-functional stakeholders across Finance, Pricing, Sales, Customer Service, Legal, and Executive leadership, serving as the central point of communication and accountability throughout the proposal lifecycle.Identify, assess, and mitigate project risks (deadline, pricing, compliance, and resource constraints), proactively escalating issues and driving them to resolution.Build and maintain advanced Excel models and dashboards to analyze large pricing and volume datasets, evaluate discount scenarios, and report proposal profitability and bid-pipeline status to leadership.Leverage Epicor ERP and Salesforce to source historical pricing and account data, load and validate proposed discount schedules, manage opportunity records, and ensure data integrity across systems.Conduct post-award project reviews and capture lessons learned, continuously improving bid processes, templates, and the shared knowledge base to increase win rates and team efficiency.Performs other related duties, as assigned.
SUPERVISORY RESPONSIBILITIES
This position provides support to the other members of the Bids & Quotes team.
PHYSICAL DEMANDS-the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position frequently requires sitting, finger dexterity, talking, hearing and visual acuity. It occasionally requires standing, walking and reaching. It rarely requires lifting (average weight 20#).
MENTAL DEMANDS
Must be able to manage multiple projects and tasksMust pay close attention to detailThis position has a predictable work scheduleThis position has frequent deadlinesThis position has a high level of decision-making abilityThis position works closely with others and requires exceptional verbal and written communication skillsThere is a lot of record keeping and routine paperwork
QUALIFICATIONS – EDUCATION AND EXPERIENCE
Bachelor’s degree required, preferably in Business Administration, Finance, Supply Chain, Data Analytics, or a related field.Minimum of 3–5 years of experience in bids and quotes, contract administration, pricing, project management, or a related analytical role; prior experience leading projects or teams strongly preferred.Demonstrated ability to manage multiple concurrent projects against competing deadlines while maintaining accuracy and attention to detail.Project management certification (e.g., CAPM or PMP) or formal project management training is a plus.Strong analytical, organizational, and problem-solving skills, with exceptional verbal and written communication abilities.
TECHNICAL SKILLS
Exceptional Microsoft Excel skills are required. The successful candidate must be highly proficient with advanced functions (e.g., VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS), PivotTables, complex formulas, data modeling, and dashboard creation, with the ability to analyze and reconcile large datasets and translate them into clear, actionable insights.Working knowledge of Epicor ERP is required, including the ability to navigate the system to source pricing and order data, load and validate discount schedules, and support pricing and quoting workflows.Proficiency with Salesforce is required to manage opportunities, accounts, and pricing records, track the bid pipeline, and maintain accurate, up-to-date CRM data.Proficiency with the broader Microsoft Office suite (Word, Outlook, PowerPoint); experience with Power BI or other data visualization and project management tools is a plus.
WORKING CONDITIONS-the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no exposure to environmental conditions such as chemicals, or extreme weather conditions.Benefits at Thomas Scientific
Thomas Scientific offers a competitive benefits package for full-time associates, including:
Health, Dental & Vision — Coverage through Cigna, Guardian, and VSP, effective your first full month, with FSA/HSA options available.Financial Security — Company-paid life and AD&D insurance, voluntary short-term disability, and 401(k) with employer match.Time Off — Accrued PTO, 11 paid holidays (including your birthday), paid parental leave, and additional paid leave for life events.Professional Development — Up to $3,000 annually in tuition assistance.Additional Perks — Employee Assistance Program, wellness programming, legal and identity protection services, and a $1,000 employee referral bonus.Full benefits details are provided during the hiring process.
Equal Employment Opportunity Statement
Thomas Scientific, LLC is an equal opportunity employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment.
Read LessSUMMARY: Picks and packs orders for shipping to customers and receives and stocks inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs all aspects of packing orders:Box assemblyFilling box with items per order, scanning each item into system for accuracyFill with protective packing materials if necessarySeal and label box for shippingEnsures accurate preparation of packages as required by various hazardous material regulationsUse scanner/computer/printer for processing shipments
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with periodic cycle counting of warehouse inventory.Produce fingerprint powder utilizing appropriate PPE.Assists with cleaning of warehouse, and keeping it organized.Complies with all Company policies (i.e. personnel, PPE, safety, etc.).Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance.Performs other duties as assigned. (Such duties may or may not be essential functions of the job.)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Basic math skillsAbility to readAbility to understand and read written procedures and policies, etc.Ability to transport packages up to 70 pounds frequently each dayAbility to operate a pallet jackGood Communication skillsGood interpersonal skillsAttention to DetailBasic computer experience requiredFork-lift certification a plus
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
PHYSICAL DEMANDS-the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works indoors in a temperature controlled environment. It requires walking, standing, sitting, stooping, bending, and the ability to transport up to 70 pounds and operate a pallet jack.
MENTAL DEMANDS
Must have good math skillsMust pay close attention to detailThis position has a predictable work scheduleThis position has frequent deadlinesThis position works closely with others and requires good communication and interpersonal skills.
WORKING CONDITIONS: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has moderate noise levels and chemical exposure. Certain tasks require the use of safety glasses.more formal, and even shorter
Benefits at Thomas Scientific
Thomas Scientific offers a competitive benefits package for full-time associates, including:
Health, Dental & Vision — Coverage through Cigna, Guardian, and VSP, effective your first full month, with FSA/HSA options available.Financial Security — Company-paid life and AD&D insurance, voluntary short-term disability, and 401(k) with employer match.Time Off — Accrued PTO, 11 paid holidays (including your birthday), paid parental leave, and additional paid leave for life events.Professional Development — Up to $3,000 annually in tuition assistance.Additional Perks — Employee Assistance Program, wellness programming, legal and identity protection services, and a $1,000 employee referral bonus.Full benefits details are provided during the hiring process.
Equal Employment Opportunity Statement
Thomas Scientific, LLC is an equal opportunity employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment.
Read Less
The TIMS VMI Coordinator is responsible for executing all Vendor Managed Inventory (VMI) activities at assigned customer locations in alignment with the VMI schedule and customer agreements. This role ensures optimal inventory levels, operational accuracy, and high customer satisfaction by managing on‑site inventory, maintaining strong customer relationships, and coordinating replenishment activities through ClearSpider.
The VMI Coordinator serves as the primary operational contact for VMI customers and collaborates closely with internal departments, including Purchasing, Inventory, Accounting, Customer Service, and Warehouse to ensure service levels are consistently met. The role also identifies new opportunities and operational insights to support Sales and continuous improvement.
KEY RESPONSIBILITIESOn‑Site Inventory ManagementPerform VMI visits according to the established schedule and customer agreements.Manage customer inventory including receiving, organizing, labeling, cycle counting, restocking, and replenishing stock.Maintain accurate inventory records in ClearSpider, ensuring real‑time visibility and data integrity.Verify product condition, expiration dates, and bin locations to prevent stockouts or overstock situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position works primarily indoors in a temperature‑controlled environment; however, the employee may experience seasonal temperature variances and differing conditions at customer sites.
This role requires walking, standing, sitting, stooping, bending, and performing routine physical tasks associated with inventory handling. The employee must be able to occasionally transport up to 25 pounds and operate a pallet jack when needed.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Benefits at Thomas Scientific
Thomas Scientific offers a competitive benefits package for full-time associates, including:
Health, Dental & Vision — Coverage through Cigna, Guardian, and VSP, effective your first full month, with FSA/HSA options available.Financial Security — Company-paid life and AD&D insurance, voluntary short-term disability, and 401(k) with employer match.Time Off — Accrued PTO, 11 paid holidays (including your birthday), paid parental leave, and additional paid leave for life events.Professional Development — Up to $3,000 annually in tuition assistance.Additional Perks — Employee Assistance Program, wellness programming, legal and identity protection services, and a $1,000 employee referral bonus.Full benefits details are provided during the hiring process.
Equal Employment Opportunity Statement
Thomas Scientific, LLC is an equal opportunity employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment.
Read LessThe Accounts Receivable Representative is responsible for providing financial, administrative and clerical services in order to ensure the effective handling of all billing and collection functions, and to maximize the application of cash receipts through the adherence to established protocol and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Resolves collections by examining customer payment plans, payment history, credit line, and contacting customers to obtain past due balances
• Posts customer payments by recording cash, checks, credit card and EFT transactions
• Verifies validity of account discrepancies by obtaining and investigating information from sales and customers
• Protects company by keeping information confidential
• Sets up new accounts and verifies references from credit applications
• Assists customers in resolving issues related to invoices and statements
• Prepares and distributes invoices according to established procedure
• Processes credit memos and adjustments, as needed
• Maintains and updates customer files with issued invoices
• Ensures accuracy of billings in comparison to established sales agreements
• Serves as backup to the Supervisor of Accounts Receivable as needed
• Performs month end duties as required
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
• High school diploma or equivalent required; advanced coursework and/or degree in business or accounting preferred
• Two to three years of accounts receivable or related experience
• Proficient in Excel and Microsoft Office
SUPERVISORY RESPONSIBILITIES
• This position has no supervisory responsibilities.
PHYSICAL DEMANDS - the physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position works indoors in a temperature controlled environment. It requires frequent sitting; and occasional walking, stooping and bending. It infrequently requires the ability to lift a maximum of 20 lbs.
MENTAL DEMANDS
• Must have good math skills
• Must pay close attention to detail and be highly organized
• This position has a predictable work schedule
• This position has frequent deadlines
• This position works closely with others and requires good communication and interpersonal skills.
WORKING CONDITIONS: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position is in an office environment with adequate lighting and low noise levels.
• This position is full time which consists of a standard work week of 40 hours. Overtime may be occasionally required based upon staffing levels and/or workload.
BENEFITS: health, dental and vision insurance; flexible spending and health savings accounts; 401k; voluntary benefits to include accident, health indemnity and critical illness; life, accidental death & dismemberment insurance; paid time off; 11 paid holidays to include your birthday; up to 40 hours of sick leave.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
The Accounts Payable Representative possesses exceptional knowledge of the accounts payable process. The AP Representative also achieves the highest level of customer service when dealing with vendors and performs all duties related to processing incoming. In addition, the AP Representative represents Thomas in a professional, knowledgeable and courteous manner at all times and supports the Accounts Payable Team Lead, Supervisor & Director, Cash Management. Essential duties include:
Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.Codes and enters Stock Invoices.Provides superior customer service both internally & externally.Develops and maintains strong rapport with external vendors by ensuring timely communication and proactively addressing and resolving issues.Corresponds with various departments to resolve invoice issues.Performs regular vendor statement reconciliations to identify discrepancies and ensure all outstanding items are accurately recorded and resolved.Protects organization’s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Provides backup support, as needed, in organizing and maintaining Accounts Payable records to ensure accuracy and accessibility of documentation.Performing other duties as assigned or required.PHYSICAL DEMANDS-the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position frequently requires sitting, finger dexterity, talking, hearing and visual acuity. It occasionally requires standing, walking and reaching. It rarely requires lifting (average weight 20#).SKILLS/REQUIREMENTS:
High school diploma, GED, or equivalent requiredBachelor’s degree in accounting, finance, or related field a plusPrevious accounts payable experience preferredProficiency in Microsoft Office [Outlook, Word, Excel] requiredMust have some knowledge of ERP systemsMust be eager to learn additional Accounts Payable processes and take on additional tasks, as neededHighly organized and exceptional data entry skills requiredMust be able to work in a fast paced environment and process many invoices with minimal errorsMust be able to utilize critical thinking skills to effectively resolve issuesMENTAL DEMANDS
Must be able to manage multiple projects and tasks and meet frequent deadlinesMust be flexible and adapt to process changes quicklyMust pay close attention to detailThis position has a predictable work scheduleThis position has a moderate level of decision-making abilityThis position works closely with othersMust be willing to ask questions and ask for helpWORKING CONDITIONS-the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no exposure to environmental conditions such as chemicals, or extreme weather conditions. Read Less