Join our dynamic retail team as a Retail Sales Associate at The UPS Store, where your enthusiasm and customer-focused mindset will drive sales and create memorable shopping experiences. In this energetic role, you will be the friendly face that guides customers through their purchasing journey, providing expert product knowledge, personalized recommendations, and exceptional service. Your proactive attitude and passion for retail will help foster a welcoming environment that encourages customer loyalty and boosts store success.
Qualifications
Fluent English & Spanish speaking is a must.
Able to lift up to 150 pounds.
Self Motivated, reliable and responsible.
Computer and Printing Skills.
Willing and able to work flexible schedule including weekends.
Strong Verbal and Written communication skills, including spelling and math.
Professional customer service and Positive attitude.
Duties
Greet customers warmly and engage with them to understand their needs, offering tailored product suggestions and demonstrations.
Operate the point-of-sale (POS) system efficiently to process transactions accurately, including cash handling and credit card payments.
Conduct product demos to showcase features and benefits, enhancing customer understanding and interest.
Assist with merchandising efforts by organizing displays, stocking shelves, and ensuring the sales floor is inviting and well-maintained.
Upsell relevant products or services to maximize sales opportunities while maintaining a positive customer experience.
Maintain excellent phone etiquette when answering inquiries or assisting customers remotely, ensuring clear communication at all times.
Support inventory management tasks such as stock replenishment, inventory counts, and reporting discrepancies to ensure product availability.
Supervise or assist in supervising team members when needed, fostering teamwork and a collaborative store environment.
Demonstrate strong communication skills to effectively interact with diverse customers, colleagues, and management.
Experience
Prior experience at The UPS Store or similar shipping/retail environment is preferred.
Bilingual abilities are a must, enabling you to serve a broader range of customers effectively.
Experience with POS systems, cashiering, or grocery store operations will be advantageous.
Supervising experience in a retail setting demonstrates leadership qualities beneficial for team support roles.
Familiarity with merchandising, stock management, and retail math ensures smooth daily operations.
Strong customer service skills combined with excellent phone etiquette help build lasting customer relationships.
Basic math skills are essential for handling transactions accurately and managing cash registers confidently. Join us to be part of a lively team dedicated to delivering outstanding service while growing your career in retail!
Experience:
Retail sales: 1 year (Preferred)
Language:
Spanish (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
Read Less Seeking, highly motivated, friendly and dependable individual to learn all aspects of our business at this very busy UPS Store. Ideal candidate will be available full-time including weekends. Experience working at a UPS Store would be a bonus but not required. Candidate must be capable of thriving in a fast-paced, often hectic retail environment. Some retail experience is required. Bi-lingual is also helpful though not required.
Company DescriptionBusiest UPS in the network. This is an opportunity to help contribute to our growing online antique auction shipping segment of our business.Company DescriptionBusiest UPS in the network. This is an opportunity to help contribute to our growing online antique auction shipping segment of our business. Read LessSales Associate – The UPS Store
Houston, TX 77042
Full-Time | 30–40 hours per week
From $12 - 13.50 per hour
About Us
The UPS Store is a trusted provider of shipping, printing, and business services, proudly supporting individuals and small businesses nationwide. Known for our commitment to exceptional customer service, we strive to deliver convenient solutions and a welcoming environment.
Job Overview
We’re looking for a friendly, customer-focused Sales Associate to join our team. In this role, you'll assist customers with a range of services, from shipping to printing, ensuring a smooth and positive experience with every visit.
Key Responsibilities
Greet and assist customers with professionalism and enthusiasmProcess transactions accurately using our point-of-sale systemProvide information on products and services to meet customer needsMaintain a clean, organized, and welcoming store environmentResolve customer concerns courteously and effectivelyWork collaboratively with team members to achieve goalsSupport store operations and other duties as neededQualifications
Prior customer service or retail experience is a plusStrong communication and interpersonal skillsBasic computer and problem-solving skillsAbility to multitask in a fast-paced settingAvailability to work flexible hours, including evenings and weekendsComputer application knowledge, including Microsoft Office (Word and Excel) is recommendedAbility to meet requirements to become a Texas NotaryReliable transportation to/from Houston, TX 77042Benefits
Competitive hourly payPerformance-based bonuses401(k) planEmployee discountsFlexible schedulingOpportunities for advancement Read LessProvide best-in-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively, and courteously, assist guests with their shipping, packing, printing or mailbox needs
Expert on product knowledge to assist customers
Operate POS, manage financial transactions, and balance drawers
Ability to operate copy & fax machines
Ensure the highest level of customer service by assisting customers with concerns and exchanges
Introduce promotions and opportunities to customers
Consistently upholds a neat, clean and organized store and stockroom
Assist in visual presentation standards and ensure the store retail is replenished
Maintain compliance with Retail Operations Policy and Procedures
Two year of Retail Sales experience
Excellent communication, delegation, follow-up, and time-management skills
Proven ability to multi-task and direct activities at all levels
Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
The ability to read, write, and perform basic math
The ability to stand and walk for extended periods of time
Capable of lifting up to 50 lbs
individually and team lift up to 125 lbs
Proficient knowledge of Microsoft Word, Excel and Outlook
Proactive and creative problem solving ability
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Read Less