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The UPS Store
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  • Part-time Customer Service Associate  

    The UPS Store
    - Orange County
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    Customer Service Associate The Customer Service Associate delivers wor... Read More
    Customer Service Associate The Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS and US Postal Service shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has some retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be self motivated and a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should have a good sense of humor and enjoy working with others. We have two locations for possible employment. Irvine or Newport Coast. Part Time or Full Time available. Please specify desired location(s) and full time or part time. COMPENSATION $17.00 - $19.00 per hour D.O.Q. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe working environment Able to multitask and pay attention to detail Able to stay organized and follow through and finish tasks. QUALIFICATIONS High school diploma or GED required Retail/customer service experience a plus Good communication and people skills Strong computer skills. Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 50+ pounds Willing and able to work a very flexible schedule that may span Monday through Sunday Notary Public a plus Able to stand for 8 hour shift BENEFITS Employee Discounts Sick Time Uniforms Provided Direct Deposit Performance Bonus Read Less
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  • Shift Leader - The Ups Store  

    The UPS Store
    - Nassau County
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    Shift Leader The UPS Store (Multiple Long Island Locations) Location:... Read More
    Shift Leader The UPS Store (Multiple Long Island Locations) Location: Long Island, NY Job Type: Full-Time / Part-Time Compensation: $18$22/hour (based on experience) + performance incentives About Us We are a multi-location operator of The UPS Store with a strong focus on team development, customer experience, and operational excellence. Our stores provide shipping, packing, printing, and mailbox services, and we take pride in delivering a high-level experience to every customer. We are looking for a Shift Leader who can take ownership of daily operations, support team members, and drive results on the floor. Position Overview The Shift Leader is responsible for running the shift, ensuring smooth store operations, and delivering an exceptional customer experience. This role is a key leadership position with growth potential into higher management. Key Responsibilities Lead and manage daily store operations during assigned shifts Provide hands-on support at the counter (shipping, packing, printing, Amazon returns, etc.) Ensure all customers are greeted and serviced with urgency and professionalism Coach and support team members to improve performance and consistency Maintain store standards (cleanliness, organization, inventory levels) Ensure compliance with company procedures and operational policies Handle customer issues and resolve concerns effectively Support sales goals by promoting services (packing, printing, mailboxes, etc.) Assist with opening/closing procedures and cash handling What We're Looking For Previous retail, customer service, or leadership experience preferred Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Leadership mindset takes ownership and leads by example Reliable, punctual, and accountable Comfortable using computers and learning POS systems Willingness to work weekends as needed Why Join Us Clear path for growth into Store Manager or Unit Manager roles Performance-based incentives and recognition programs Structured training and ongoing development Team-oriented, fast-paced work environment Opportunity to be part of a growing multi-location operation Schedule Flexible scheduling available Weekend availability required Read Less
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  • Center Manager - Mall of GA  

    The UPS Store
    - Gwinnett County
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    Center Manager The Center Manager is responsible for the day-to-day op... Read More
    Center Manager The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to "listen and lead." He or she must have a dynamic personality and must be able motivate a team to optimize performance. Responsibilities Performs personnel management, which includes recruiting, training, scheduling, and coaching associates Schedules work assignments and facilitates weekly or monthly staff meetings Monitors, evaluates, and maximizes customer service delivery and customer satisfaction Develops and implements the store marketing program Manages Center financials and prepares/provides reporting Manages inventory Reviews daily employee timesheets and submits for payroll processing Oversees Center maintenance, including cleanliness, safety, and organization Qualifications Advanced education degree, coursework, or tech school desired Previous store management experience required, including personnel and financial management experience P Read Less
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  • Part-Time Customer Service Associate  

    The UPS Store
    - Orange County
    Apply Now
    Center Associate The Center Associate delivers world-class customer se... Read More
    Center Associate The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Some of the perks of joining The UPS Store team! * Part-time position (20-32 hours) * Day time retail hours 8:30am-6:30pm * Flexible hours * Meal compensation * Monthly sales incentives in addition to base salary Job Description Center Associates provide customer service to customers for all business services. The ideal candidate needs to be: Prompt, reliable, and responsible Weekend availability is a must Strong computer skills and training in applications will be provided. Able to operate independently and be self-driven to complete tasks Excellent written and verbal communication skills Fluent English Read Less
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  • Part-Time Center Associate, $13.50/hr + Tuition Reimbursement  

    The UPS Store
    - Walton County
    Apply Now
    Part-Time Center Associate The Part-Time Center Associate delivers wor... Read More
    Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Qualifications High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Read Less
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  • *****Must be CA Notary & Livescan certfied ***otherwise please don't apply -Full-Time Assistant Center Manager  

    The UPS Store
    - Sonoma County
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    Assistant Center Manager The Assistant Center Manager helps the Center... Read More
    Assistant Center Manager The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. Responsibilities Helps with training and coaching associates Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction Helps develop and implement the store marketing program Helps manage Center financials and prepare/provide reporting Manages inventory Helps oversee Center maintenance, including cleanliness, safety, and organization Performs other duties as assigned Qualifications High school diploma or GED required Advanced education degree, coursework, or tech school desired One year of supervisory experience in logistics, retail, or other relevant industry P Read Less
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  • Part-Time Center Associate  

    The UPS Store
    - Fulton County
    Apply Now
    Part-Time Center Associate The Part-Time Center Associate delivers wor... Read More
    Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Qualifications High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 6-day work week Read Less
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  • Full-Time Assistant Center Manager  

    The UPS Store
    - Osceola County
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    Assistant Center Manager The Assistant Center Manager supports the Cen... Read More
    Assistant Center Manager The Assistant Center Manager supports the Center Manager in the day-to-day operation of the center and helps ensure exceptional customer service, operational excellence, and team performance. This position assists with supervising staff, managing workflow, maintaining operational standards, and supporting sales growth. The Assistant Center Manager may be required to open and close the center independently and serve as the manager on duty when the Center Manager is unavailable. The ideal candidate is a motivated leader who enjoys working in a fast-paced retail environment, can effectively coach team members, and is committed to delivering outstanding customer experiences. Responsibilities Assist with recruiting, on-boarding, training, scheduling, and coaching associates Help supervise daily center operations and ensure compliance with company standards and procedures Open and close the center independently when required Monitor team productivity and customer service performance Assist with resolving customer concerns and service issues professionally Support sales initiatives and promote products and services to customers Help develop and implement local marketing initiatives Manage inventory levels and order supplies as needed Review employee time sheets and assist with payroll preparation Assist with weekly and monthly reporting, including operational and financial metrics Maintain center cleanliness, organization, safety, and equipment readiness Handle shipping, printing, mailbox, and other center services as needed Lift and move packages weighing up to 45 pounds Perform other duties as assigned Qualifications High school diploma or GED required College coursework, technical school, or advanced education preferred Minimum one year of supervisory or leadership experience in retail, logistics, printing, shipping, or a related industry Strong leadership, communication, and problem-solving skills Excellent customer service and sales abilities Strong computer skills, including Microsoft Office, Adobe applications, email, and internet-based systems Experience with cash handling, POS systems, and daily operational procedures preferred Ability to multitask and thrive in a fast-paced environment Bilingual English/Spanish preferred Ability to stand for extended periods and perform physical job duties Availability to work Saturdays and occasional Sundays What We Offer Competitive hourly pay based on experience Opportunities for advancement and professional growth Performance-based incentives Supportive team environment Paid training The Assistant Center Manager plays a key role in helping the center achieve operational, customer service, and financial goals while preparing for future leadership opportunities within the organization. Read Less
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  • Retail Sales Associate / Customer Service Representative The UPS Store  

    The UPS Store
    - Palm Beach County
    Apply Now
    Retail Sales Associate / Customer Service Representative The UPS Store... Read More
    Retail Sales Associate / Customer Service Representative The UPS Store is seeking a friendly, reliable, and customer-focused Retail Sales Associate / Customer Service Representative to join our team in Palm Beach Gardens, FL. This position is ideal for someone who enjoys helping people, working in a fast-paced retail environment, and learning a variety of shipping, printing, mailbox, and small business services. No shipping experience is requiredwe provide hands-on training for the right candidate. Responsibilities Deliver outstanding customer service to walk-in customers and telephone inquiries. Assist customers with shipping, packing, mailbox services, package drop-offs, Amazon returns, printing, copying, faxing, and retail purchases. Receive and process packages for shipment through UPS, USPS, DHL, and other carriers. Recommend shipping, packing, printing, and business service solutions based on customer needs. Operate point-of-sale systems, printers, copiers, fax machines, laminating machines, binding equipment, and other store equipment. Provide accurate information regarding shipping options, packaging requirements, delivery timelines, mailbox services, and printing solutions. Learn all products, services, pricing options, and industry best practices. Maintain a clean, organized, professional, and safe store environment. Support daily store operations and assist team members as needed. Perform other duties assigned by management. Qualifications High school diploma or GED required. Previous experience in retail sales, customer service, cashiering, shipping, printing, office services, hospitality, or related fields preferred. Strong computer and internet skills. Experience with Microsoft Office, POS systems, printers, copiers, or Adobe software is a plus. Excellent communication and customer service skills. Strong attention to detail and ability to multitask. Friendly, professional, dependable, and team-oriented attitude. Ability to work efficiently in a fast-paced retail environment. Ability to stand for extended periods and lift up to 40 pounds. Willingness to learn all aspects of The UPS Store business. Why Work With Us? Paid Time Off (PTO) Paid training and ongoing development. Growth and advancement opportunities. Stable, locally owned business. Positive and supportive team environment. Learn valuable skills in shipping, printing, retail sales, customer service, and small business operations. Work with a diverse customer base including local residents, professionals, and small business owners. No shipping or printing experience? We are happy to train motivated individuals with strong customer service skills and a positive attitude. Read Less
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  • Full-Time Center Associate  

    The UPS Store
    - Los Angeles County
    Apply Now
    Center Associate The Center Associate delivers world-class customer se... Read More
    Center Associate The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Qualifications High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Read Less
    Apply Now
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