Are you ready to take the next step in your career? As a Team Leader with Thresholds Emerging Adults team on Chicago's North Side, you will supervise a dynamic team of Community Support Specialists (CSS) as they provide mental health services to young adults in the community. This includes sharing case management and counseling duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team.
Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. The Emerge program uses evidence-informed coordinated care to support young adults ages 21-27 struggling with serious mental health challenges. Emerge promotes wellness, healthy development, community and vocational engagement, and effective symptom management, and it is nationally recognized for its innovative approach.
You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives.
Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. You will also manage and participate in a rotating on-call schedule to respond to clients' needs. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.
To succeed in this role, you need:
Passion for mental health advocacy and working with young peopleStrong communication and teaching skillsAdaptability to staff and client needsSuperb time management and organizational skillsA valid driver’s license, current car insurance, and a car for daily useWillingness to provide transportation to clientsEducation and experience required for this role:
Master’s degree in Psychology, Social Work, or related fieldLicensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferredPrevious experience with youth or young adults preferredPrevious supervisory experience preferredWhat sets Thresholds apart:
Competitive pay: $69,000 - $72,000 annuallySubject to increase based on education and experienceGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)Dental insurance, vision insurance, 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Public service loan forgiveness Cell phone reimbursement (up to $50/month)Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)Reimbursement for professional licensure and license renewalThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
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Read LessIs social justice deeply important to you? Consider joining our award-winning agency as a Transition Coordinator in our Youth and Young Adult Services (YAYAS) Programs, which have been featured in over a dozen books and scholarly journals refining best practices for this population.
The Transition Coordinator serves as the primary transition facilitator for youth and young adults who are discharging from the Young Adult Residential and Transitional Living Program. They provide the coordination of mental health treatment, housing, benefits, and linkage to other services and resources that will be needed post-discharge. They also assist in skill-building through coaching and one-on-one work with young adults as they prepare for the transition.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provides direct service to members through transition, including case management, crisis intervention, and psycho-social rehabilitation services.Develops and implements the transition/discharge plan, in cooperation with other members of the transition/treatment team.Connects member with community and Thresholds resources, including appropriate housing, mental health and psychiatric services, physical health services, public assistance benefits, resources for social/leisure activities, and developing connections to family and others.Provides direct assistance to help members move, obtain household items, and explore their new community at time of discharge from residential program. Maintains contact with members post-discharge from the residence to provide continuity of care and track outcomes.Primary contact between agency, families, and other collateral resources to assist with members' transition goals and needs.Performs and participates in crisis intervention using Therapeutic Crisis Intervention (TCI). Performs and supervises physical management when necessary, according to Thresholds policy. Thresholds provides and requires training in TCI. Attends all transition-related court appearances, DCFS meetings, agency staffings, team meetings, treatment team meetings, and other meetings as assigned. Ensures all Thresholds procedures regarding the handling of members' funds are followed and meet the highest standards.Completes all assigned paperwork in a timely fashion. Produces Medicaid compliant service notes. Completes reports for Thresholds and other stakeholders when required. Facilitates group programming related to transition in both the YAP residential program and the REACH program.Teaches financial literacy curriculum to members.May be required to work flexible schedules and be available to work on weekends or evenings as needed. May be required to be on call.EDUCATION & EXPERIENCE
Bachelor's degree in psychology, social work, or a related field required. Master's degree preferred.Previous experience working with young adults strongly preferred.Previous experience working with housing assistance programs and/or public assistance benefits systems strongly preferred.REQUIREMENTS
Daily access to a personal vehicleValid driver’s licenseWillingness to provide transportation for members of the programMust obtain and maintain liability car insurance of:$100,000 per person bodily injury$300,000 per accident$100,000 property damageWhat sets Thresholds apart:
Competitive pay - Base Rate: $25.20 - 28.13 per hour / $52,416 - 58,500 annuallySubject to increase based on education and experienceGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)Dental insurance, vision insurance, 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)Reimbursement for professional licensure and license renewalThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
Read LessThe Care Coordinator, CCBHC (Certified Community Behavioral Health Clinic) helps members navigate and access community services and other resources, adopt healthy behaviors, improve health outcomes, and reduce healthcare costs.
ESSENTIAL DUTIES & RESPONSIBILITIESMonitors and facilitates access, engagement and beneficial use of services and resources for Thresholds CCBHC members.Screens and assesses members for current mental health, physical health, and substance use disorders.Serves members with behavioral health needs; reviews skills, connects to resources, educates on mental illness, chemical dependency disorders, and treatment, and discusses care plans.Calls members who miss appointments to check in and address any barriers.Follows up with collateral providers, including pharmacies to facilitate and improve continuity of care.Makes referrals to outside providers. Creates and develops relationships with community providers to promote availability of affordable behavioral health resources not provided by Thresholds.Identifies gaps in care for members and arranges appropriate and timely resolution with internal and external agencies.Documents member care and related communications in the electronic health record.Establish and oversees a process for communicating pertinent patient information and status reports to designated Thresholds and community healthcare providers, including the CCBHC Medical Director, consulting psychiatrists and medical professionals.Uses service data, appointment information and other key indicators to achieve care coordination.Attends and participates in clinical team and administrative meetings as necessary.Identifies risk factors related to relapse and develops relapse prevention plans and strategies.Advocates for members who may be vulnerable or need additional support.Provides member education on common mental health, physical health, and substance use disorders.Participates in regularly scheduled caseload consultation. These consultations will primarily focus on members who are new to treatment, difficult to engage, or who are not improving as expected.Supports medication managementCompletes the NOMS (National Outcome Measures) and submits them in a timely manner.Other duties as assigned.MARGINAL DUTIES & RESPONSIBILITIESMay be required to work flexible schedules and be available to work on weekends or evenings as required.EDUCATIONMust, at a minimum, meet Office of Mental Health Rule 132 credential requirements for a Mental Health Professional:High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor’s degree in Psychology, Social Work, or related field Bachelor’s degree in an unrelated field and 2 years of supervised clinical experienceMaster’s degree in social work, counseling, psychology or closely related field preferred.EXPERIENCEExperience working with persons diagnosed with mental illness preferred.Ability to document services provided in an Electronic Health Record in a timely manner.SKILLS/CERTIFICATIONSCurrent and valid driver’s license.Daily access to a personal vehicle is required.Must obtain and maintain $100,000/$300,000/$100,000 bodily injury and liability insurance.Subject to validation every six months.May be required to provide transportation for members of the program using a personal vehicle.Must be 21 years of age and must meet all insurance carrier’s requirements.Subject to annual Department of Motor Vehicles license verification.WHAT SETS THRESHOLDS APARTCompetitive pay - Base Salary: $52,000 annuallyBased on education and experienceGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)Dental insurance, vision insurance, choice of 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
Read LessThe Part Time Psychiatric Mental Health Nurse Practitioner (PMHNP) reports directly to the Medical Director. The PMHNP: makes psychiatric diagnoses, prescribes treatment, and evaluates treatment effectiveness; provides recovery-centered psychiatric care for members; and all clinical and administrative activities support the mission, values, and goals of Thresholds.
Essential Duties and Responsibilities:
Provides recovery-centered psychiatric care for those members they personally manage. Psychiatric care includes but is not limited to psychiatric evaluation, prescription, and management of psychiatric medications. Management complies with evidence-based guidelines and generally accepted best practices. Performs care for specific programs as assigned, including ACT. As the ACT psychiatric provider, work 10 hours per week with each ACT team. Additional hours may be approved by the Medical Director. ACT work includes but is not limited to: meeting with members in non-traditional settings such as in their homes or in the community, participating in team meetings, and discussing members’ care with outside providers such as hospital psychiatrists or primary care providers. Regularly participates in medical and nursing education programs conducted by Thresholds.Integrates physical health issues with psychiatric care. Consults and collaborates with primary care clinicians and medical specialists. Collaborates with non-medical program staff to maximize clients’ psychiatric, physical, and psychosocial health. Meets regularly with the Medical Director. Participates in meetings with Thresholds teams and Thresholds partners, particularly related to psychiatric evaluations and as otherwise required. Completes clinical documentation in a timely manner.Perform other related duties as appropriate and assigned.Education:
Master’s or Doctorate degree from an accredited Psychiatric/Mental Health Nurse Practitioner program.Experience:
Minimum Five (5) years of experience in the mental health field preferredCertifications:
Current State of Illinois Advanced Practice Registered Nurse-Full Practice Authority, and APN Controlled Substance licenses Current Drug Enforcement Administration (DEA) license Current certification as a Psychiatric Mental Health Nurse Practitioner from the American Nurses Credentialing Center or American Academy of NPs National Certification Board Ability to work effectively with staff at all levels of the organization. Ability to function in a computer-oriented office, including working knowledge of electronic healthcare record systems. Excellent oral communication skills. Ability to interact and communicate effectively with agency staff and outside contacts, in interpersonal situations and after groups of employees. Excellent, versatile writing skills.Requirements:
Available to work 2 days per week, including at least one morning shiftWillingness to meet clients in their homes or community settingsValid Driver’s License Daily access to a personal vehicleWhat Sets Thresholds:
Competitive pay - $65.00 - $75.00 hourlyBased on education, licensure, and experiencePaid Time off available403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Cell phone reimbursement (up to $50 per month)Public service loan forgiveness Reimbursement for professional licensure and license renewalFree CEUsThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
Read LessAre you passionate about harm reduction? You can make a difference in the lives of others at Thresholds! We believe in meeting people where they’re at – in their environment and on their journey to recovery, so we provide support where it makes the most impact – in a person’s home and community. As a Community Support Specialist with Thresholds’ Substance Use Treatment program, you will help people with substance use disorders through an array of harm reduction services.
This team serves a population at high risk of opioid overdose and involvement in the justice system. With your team, you will do outreach at shelters or on the street at community events to distribute and educate clients on naloxone, the opioid overdose reversal medication. You will also make direct referrals to a wide variety of services, including substance use or mental health treatment. After a client has been engaged in services, you will remove barriers to housing, employment, and mental healthcare through case management. You will help clients solidify their recovery and strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.
The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, medication-assisted treatment, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.
To succeed in this role, you need:
Passion for substance use and mental health treatmentTo embrace the harm reduction modelGood writing and communication skillsStrong time management, organization, and problem-solvingTo be at least 21 years oldA valid driver’s license, current car insurance, and daily access to a carWillingness to provide transportation to clientsMany education and experience paths are eligible for this role:
High school diploma or GED certificate and 5 years of supervised clinical experienceActive CRSS credentialBachelor’s degree in Psychology, Social Work, or related fieldBachelor’s degree in an unrelated field and 2 years of supervised clinical experienceMaster’s degree in Psychology, Social Work, or related fieldCADC preferredWhat sets Thresholds apart:
Competitive pay - Base Rate: $24.25 - $25.72 hourly / $50,440 - $54,400 annually
Good Faith RangeBased upon education, experience, and licensureClinical Roles – list below$1000 salary increase for LSW or LPC licensure$1000 salary increase for CRSSGenerous PTODental insurance, vision insurance, 4 medical insurance plans403(b) retirement plans with 3% employer match Robust employee assistance program (EAP)Mileage reimbursementCell phone reimbursement (up to $50/month)Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Reimbursement for licensure and licensure renewalThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
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Read LessThe Maintenance Technician reports to the Team Leader, Facilities. The Technician is responsible for installing, troubleshooting, repairing, and maintaining building equipment according to safety policies and procedures. In addition, the Maintenance Technician is responsible for coordination of vendors as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES
This role includes knowledge of the following duties and responsibilities however minimal on the job training can be provided as necessary.
Repair of the door and lock installationMinor repairing of small appliances and furniture Minor Patching and painting of drywall Basic knowledge of electrical, plumbing, and carpentryCheck and clean roof systems, including gutters and downspoutsAssist in scheduling all building inspectionsSupervise vendors on care and upkeep of building and grounds Assist in establishing priorities for major maintenance projects and make recommendations for improvements.Serve as liaison for Director of Facilities, Project Managers, and Facilities Manager with contractors, regarding remodeling, and repair of properties. Determine and interpret codes and regulations covering facilities, equipment, and building items with compliance with codes and regulations.Available for emergency needs as necessary after hours, on weekends, and on holidays.Advise Facilities Manager regarding major emergency repair decisions.Adhere to all facility policies and procedures regarding safety.Order and obtain materials to be used by the maintenance department.Other duties as assigned.MARGINAL DUTIES & RESPONSIBILITIES
Required to work a flexible schedule, which may include weekends, evenings, and holidays; available on-call 24 hours.May be required to serve in the role of the site manager.EDUCATION
High school diploma or equivalent required.EXPERIENCE
Preferred - Two (2) to five (5) years of experience as a Maintenance Technician or related profession and the ability to learn a wide variety of new skills and tasks associated with the performance of the duties assigned.Knowledge of regulatory standards and compliance requirements.Strong follow-up and accurate and timely record keeping.Ability to make independent decisions when circumstances warrant.Ability to handle a variety of changing duties resulting from the complexities of maintenance work requirements.REQUIREMENTS:
Access to a reliable vehicle to travel between locationsWHAT SETS THRESHOLDS APART:
Competitive Pay: $20.20 - $25.00 an hour / $42,016 - $52,000 annuallyGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)4 medical insurance plans, dental insurance, & vision insurance403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Cell phone reimbursement (up to $50/month)Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
As a leader in mental health and substance use services, we pride ourselves in being recognized as a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, in the category of companies with more than 1,000 employees.
Read LessThe Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services supporting housing retention and eviction prevention within the Quality department for the Continuum of Care (COC) Program. The Service Coordinator’s role supports providers through an integrated approach to case management and community outreach while implementing program improvements that strengthen care management, member access, and health outcomes. This role additionally ensures quality of data reporting and project performance outcomes, including increasing income and non‐cash benefit measures.
ESSENTIAL DUTIES & RESPONSIBILITIES
Supports the mental and physical health care of members on an assigned caseload.Closely coordinates care with member’s mental health, physical health, and/or substance use providers.Works closely with community resources and organizations to coordinate member services.Provides support and attempts to remove common obstacles and barriers to outpatient care.Facilitates member outreach, engagement, linkage, referrals, coordination, and follow up for mental health, physical health, and substance use services and supports.Identifies gaps in care for members and arranges appropriate and timely resolution with internal and external agencies.Identifies risk factors related to relapse and develops relapse prevention plans and strategies in conjunction with clinical consultation.Advocates for members who may be vulnerable or need additional support.Provides member education on common mental health, physical health, and substance use disorders.Provides brief interventions using evidence based psychosocial treatments, (CBT, MI) as clinically indicated.Participates in regularly scheduled caseload consultation. These consultations will primarily focus on members who are new to treatment, difficult to engage, or who are not improving as expected.Ensures grant compliance with program targets by identifying and linking participants who are in need of income, employment, or are eligible for benefits and assists in connection to employment services and coordinates mainstream benefits applications.Ensures compliance with service delivery, data quality, and program outcomes for permanent supportive housing programs.Collaborates closely with Thresholds Housing Administration, HMIS data administrator and Grants Accounting Team through the submission of partner service reports.Completes eligibility and needs assessment of referrals from the Coordinated Entry System (CES).Monitors service delivery of project service partners to program participants, including reviewing personnel activity reports.Conducts annual audits and files reviews for partner agency service providers.Provides accurate and timely information to their supervisor(s) on all topics and issues related to the project operations and wellbeing.Other duties as assigned.MARGINAL DUTIES & RESPONSIBILITIES
May be required to assist in evaluation of clinical performance outcomes through reporting data to systems integration specialist and team.May be responsible for assuring that all appropriate safeguards are in place with regard to the confidential files maintained within the Housing Administration. All records are to be maintained in such a fashion as to prevent unauthorized access as well as to reasonably protect them from fire, water damage or other hazards. Electronic records will be backed‐up in accordance with agency guidelines.EDUCATION
Bachelor’s degree in social work, psychology or closely related field required.Master's degree in social work, counseling or a closely related field preferred.EXPERIENCE
Two (2) years of relevant work experience in mental health is required.Case management knowledge and experience in a healthcare setting, including utilization management is preferred.Demonstrated knowledge of community service providers.Experience with Motivational Interviewing.SKILLS/CERTIFICATIONS
Must be at least 21 years old.Current and valid driver’s license required.Subject to annual Department of Motor Vehicles license verification. Daily access to a personal car required.Must obtain and maintain $100,000/$300,000/$100,000 bodily injury and liability insurance. Subject to validation every six months.Willingness to provide transportation to clients in personal car is required.Experience at working both independently and in a team‐oriented, collaborative environment.Demonstrated proficiency in the use of e‐mail, data reporting, recordkeeping, and MS Office applications.Familiarity with policies, procedures and priorities of community Continua of Care.Familiarity with policies and procedures of funding agencies such as but not limited to HUD, DFSS, Illinois Division of Mental Health and other project funding sources.What sets Thresholds apart: Competitive pay - Salary Range: $50,000 - $55,000 annuallyBased on education, experience, and licensureGenerous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, 15 days of vacation)Dental insurance, vision insurance, 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Cell phone reimbursement (up to $50/month)Mileage reimbursement Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in a person’s community.
Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client’s growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.
The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.
To succeed in this role, you need:
Passion for mental health advocacyEffective communication and relationship-building skillsGood writing skillsStrong time management and organizationTo be at least 21 years oldA valid driver’s license, current car insurance, and daily access to your own carWillingness to provide transportation to clientsSHIFT: Monday - Friday 2:30 PM -11:00 PMMany education and experience paths are eligible for this role:
High school diploma or GED certificate and 5 years of supervised clinical experienceBachelor’s degree in Psychology, Social Work, or related fieldBachelor’s degree in an unrelated field and 2 years of supervised clinical experienceMaster’s degree in Psychology, Social Work, or related fieldWhat sets Thresholds apart:
Competitive pay - Base Rate: $22.50 - $24.42 per hour / $46,800 - $50,800Subject to increase based on education and experienceGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)Dental insurance, vision insurance, choice of 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Cell phone reimbursement (up to $50/month)Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Reimbursement for professional licensure and license renewalThresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
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