Office/Operations Manager
General Responsibilities:
· Oversee and support all administrative and operational functions in the office and warehouse to ensure smooth business operation
· Oversee office and warehouse staff and ensure they are working productively, accurately, and safely
· Develop office policies and standard operating procedures, and ensure they are implemented appropriately
· Identify opportunities for process and office management improvements
· Check incoming and outgoing orders and shipments for accuracy
· Enter invoices and/or orders as needed, review invoices/billing for accuracy
· Identify areas for sales growth – such as new product lines, new customer demographic, etc.
· Analyze client product needs, growth patterns, and market trends
· Promote and cross-sell product lines to new and existing customers
· Service existing accounts with the goal of nurturing relationships and increasing sales
· Identify new accounts to increase market share and bolster overall sales volume
· Monitor competition by gathering current information on pricing and products
· Conduct cold calls and site visits to pursue new leads, assist in all marketing activities, and help implement new campaigns to include social media, website, direct mail, etc.
· Multitask and prioritize work through effective time management
· Maintain professionalism in all business affairs
· Assist with conducting inventory counts and maintaining accuracy
· Assist in basic office maintenance as needed, keep showroom and office areas looking professional
· Any other duties required of the position
Minimum Qualifications:
· Bachelor's degree in business administration or similar, or equivalent work experience
· 3-5 years of work experience in an administrative/office management role in construction industry
· Must have exceptional attention to detail, and bring a sense of urgency to daily tasks
· Strong organizational and time management skills, and ability to prioritize
· Must be a self-starter, driven, and able to work with minimal supervision
· Excellent communication and interpersonal skills, both on telephone, text, and email
· Strong problem-solving skills and analytical abilities
· Must be proficient with Microsoft Office and Google products
· Quickbooks experience preferred
· Demonstrated leadership ability to manage challenges and oversee employees
· Friendly and outgoing personality, positive, can-do attitude
· Ability to lift up to 70 lbs.
· Valid Driver’s License
Bonus Qualifications:
Spanish Fluency
Construction/Landscape Industry Background
In this position you will wear many “hats”, as a small company we expect all employees to pitch-in and help as needed, where needed, and no two days are the same. The primary role will be managing operations for profitable growth, with elements of sales, customer service, administrative, warehouse, etc. as well. You will report directly to the owner and supervise the office and warehouse staff and delegate tasks as deemed necessary.
Read LessOffice Administrator / Inside Sales
*Spanish speaking / Bi-Lingual Fluency Required*
Support and assist the Office Manager in all facets of administrative and operational functions in the office and warehouse to ensure seamless business operations.
Review office policies and standard operating procedures
Identify opportunities for process and procedural improvements
Review incoming and outgoing orders and shipments for accuracy
Enter invoices and/or orders as needed, review invoices/billing for accuracy
Promote and cross-sell product lines to new and existing customers
Service existing accounts with the goal of building relationships and increasing sales
Identify new accounts to increase market share and bolster overall sales volume
Assist in marketing activities, and help implement new campaigns to include social media, website, direct mail, etc.
Review logistics operations (incoming/outgoing), identifying areas of cost/quality improvements
Assist with clients in the showroom as needed
Assist with conducting inventory counts and maintaining count accuracy
Assist in basic office maintenance as needed, keep showroom and office areas looking clean, professional, and organized
Spanish fluency required
Maintain polish and professionalism in all business affairs
Any other duties required of the position
In this position you will wear many “hats”, as a small family-owned company we expect all employees to pitch-in and help as needed, where needed, and no two days are the same. The primary role will be assisting the Office Manager for successful operations, with elements of sales, customer service, and administrative tasks as well.
Minimum Qualifications:
3-5 years of work experience in an administrative/sales/office management role in construction/material sales industry
Must have exceptional attention to detail, and bring a sense of urgency to daily tasks
Strong organizational and time management skills, and ability to prioritize and multitask
Must be a self-starter, driven, and able to work with minimal supervision
Excellent communication and interpersonal skills, both on telephone, text, and email
Strong problem-solving skills and analytical abilities
Must be proficient with Microsoft Office and Google products
Quickbooks experience preferred
Friendly and outgoing personality, positive, can-do attitude
Must be punctual and reliable
Read Less