Our Software Support Specialists interact with both internal and external customers to deliver a high level of technical support. In this role, you will serve as the single point of ownership for computer software issues and are responsible for assuring customer satisfaction. You will also have the opportunity to increase your knowledge through various certifications.
We have several entry-level positions for those who enjoy helping others and are passionate about technology!
Requirements
Bachelor's degree or equivalent technical experience preferredAbility to think critically, analytically, and problem solveExcellent customer service skillsExceptional written and verbal communication skillsAbility to work in a team environment
Benefits
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
As a Part-Time Technical Inventory Assistant, you will work onsite in our Vandalia warehouse, performing basic testing on PCs to ensure proper functionality and performance. You may also assist with configuration of software components used by car dealerships and sorting inventory. If you are comfortable working with computers and enjoy hands-on work, this could be the role for you!
Requirements
High school diploma or GEDAbility to lift up to 50 poundsMust be able to work at least 20 hours per weekExperience with Excel a plusComfortable working with PCsBenefits
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Company DescriptionReynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
Training
You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.
Requirements
2-year IT degree or equivalent experience; A+ Certification is a plusProfessional, strong work ethicDesire to work in a fast-paced environment with strong prioritization skillsStrong technical skills in hardware and software troubleshootingExcellent customer service skills through verbal and written communicationMust have a flexible work schedule with ability to work evenings or weekends with travel as neededMust be able to identify colors necessary to terminate and inspect Cat 6 cablesMust be willing and able to sit at desk or be on your feet and walk for entire duration of shiftValid driver’s license is requiredRequires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing
Benefits
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
