BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtimeWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid who opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be an Outlet Manager, Director of Beverage & Food, a General Manager or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come Ownership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – the hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Renaissance Navigator (Outlet Supervisor) to use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to our guests. The successful Navigators are innovators and are relentless explorers, constantly seeking out the latest and greatest opportunities to serve and impress our guests, and of course, they are relationship builders. This position reports to the Outlet Manager, and the primary responsibilities are listed below, including but not limited to the following:
Maintain an active presence on the floor, to ensure maximum service at all times to all of our guestsFill in as needed during busy times: taking tables, bussing, bartending, etc., and filling in for shifts when neededKnowledge of menu items, ingredients, and preparationFamiliarity with all beverage products and a working knowledge of bar operationsBridge communications of staff concerns to the manager as well as being supportive of management decisions, while relaying all communications in a clear, professional and supportive mannerEnsure the highest quality of food and beverages and service related to the operation of the restaurantAdministering corporate sales promotion programs and developing and implementing local sales promotion programsMaintain a high level of professional appearance, demeanor, work ethic and image of self and develop the same in team membersExhibit, execute, and train all staff to have a discerning eye, with meticulous attention to detail and professional service at all timesWork with the Outlet Manager in developing departmental programs to ensure high sales and consistent upselling of premium productsCommunicate effectively between departments, with the Outlet Manager and Director of Beverage and Food within the area of responsibilityImplement, exhibit, and support Renaissance Hotels and Resorts' operating policies, procedures, and standardsEnsure all employees are properly inducted, oriented, and trained into the department and their jobMaintaining positive employee relations in a supportive environmentOperate in compliance with local, state, and federal laws and regulations to ensure a legal and harassment-free workplaceEnsure the safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security proceduresAbility to gain a working knowledge to actively practicing the hotel’s emergency procedures and loss prevention guidelinesPerforming special projects as requestedQUALIFICATIONS:
Two years of related restaurant experience, preferably in a hotel environment Experience in a lead or supervisory role, training staffRenaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Read LessSalary Range: $26.80 Hourly
(This is a fixed hourly wage rate. No wage range exists).
BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtime
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. Striving to be a Human Resources Manager, Human Resources Director, General Manager or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
ABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Human Resources Coordinator to provide clerical and administrative support to the Human Resources department, delivering exemplary customer service to our internal and external customers in a busy, fast-paced environment. Our staff take care of our guests, and Human Resources takes care of the staff. This position reports to the Human Resources Director, and the primary responsibilities listed below, include and are not limited to the following:
Welcome and acknowledge each and every internal and external customer with a smile, eye contact, and a friendly verbal greeting, using their name when possibleAnticipate our internal customers’ needs, asking questions to understand, and exceed their expectations whenever possibleOrganize, label, and maintain filingAssist with recruiting. Duties to include but not limited to: scheduling, preparing interview materials, updating job postings, performing background and reference checks and work authorization verificationAdminister new hire paperwork for each new hire completed; maintain new hire paperwork packetsMinor benefit administrationConduct New Hire Orientation as needed; prepare and maintain New Hire Orientation PacketsAssist with planning and scheduling employee events, participate in employee committees and assist with recognition programsAdminister the Employee Awards – order plaques, etc.Conduct Beverage & Food permit auditsDeliver and pick up mailOrder/process/maintain Orca Passes, and act as the Commute Trip Reduction liaison, responsible for annual surveyAnswer telephone using appropriate phone etiquetteKNOWLEDGE, SKILLS and ABILITIES:
Professional demeanorWell-versed in Microsoft Word, Excel and other basic computer applications and programs – aptitude and willingness to learn new programs independentlyPrevious experience with HRIS Systems, specifically ADP.Excellent verbal and written communication skillsPatience and tact, particularly during fast-paced or challenging situationsAbility to be flexible and switch course for employee / organizational / business needsMust be dependable, with the ability to maintain confidentiality with integrityDetail oriented, self-motivated, high ethical standardsREQUIRED QUALIFICATIONS:
Associate’s degree in related field, extensive experience in Human Resources may be considered in lieu of degree2 years of experience in a Human Resources positionPrior Experience with ADP HRIS SystemComputer skills and with a high degree of accuracyExperience working in a fast-paced customer service environmentPREFERED QUALIFICATIONS:
Human Resources Certificate, SHRM-CP or PHRExperience in the hospitality industry
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service EventsWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Banquet Captain, Banquet Manager, Director of Beverage & Food? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come Ownership is also the management company – No red tapeThe company values longevity – half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – hotel has never been sold
GENERAL SUMMARY
To create a clean and comfortable environment for events held within the hotel in accordance with group requests and specificationsESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Promote guest relations by greeting the internal (employees) and external (customers) guests warmly, engaging the guest in conversation, and using the guest’s name whenever possibleResponsible for the setup and breakdown of banquet spacesIdentify type of set-up for the room, and organize the equipment needed by reading the group’s BEOKeep all banquet areas clean, organized and unclutteredHandle equipment with care, using correct lifting techniques, and not moving more than can be handled at one timeTest room lighting, notify engineering of burned-out bulbs when encountered, reset spot lights and test podium lightsRefresh meeting rooms for continuing meetings Prepare coffee breaks, carts and stations with appropriate suppliesOrganize tables, action stations, buffets, and carts for serviceManage the presentation of tableware so that it is accessible for the guestsMonitor cleanliness and proper sanitization of tables, stations and service areasClear the tables by assisting the service assistants and crumbing the chairsFollow proper dish room procedures by sorting glass, linen, silver and china in separate bins Maintain positive employee relations in a supportive, team environmentActively practice safety procedures in the restaurantCommunicate effectively with managers about needs and concernsRead, understanding and practicing hotel policies as outlined in the Employee HandbookMaintain a high level of professional attitude, behavior and ethics towards guests and co-workersKnow and actively practice the hotel’s emergency procedures and loss prevention guidelinesKNOWLEDGE, SKILLS AND ABILITIES
Great conversational skills and teamwork-oriented Positive outlook and outgoing personality Previous banquet serving experience is a big plusAbility to be flexible in scheduling to meet operational needsQUALIFICATIONS:
Previous customer service experienceAbility to lift at least 50 pounds or equivalentWA state Food Worker Card or the ability to obtain one within 14 days from the date of hire is preferredRenaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Eligible for tips and porterage
BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtimeWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. Striving to be a Supervisor, Front Office Manager, Director of Rooms or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come Ownership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Valet/Bell person who takes pride in creating seamless arrivals and departures while delivering warm, genuine hospitality to every guest. The ideal candidate is attentive, personable, and thrives on providing service that feels both effortless and memorable. Whether assisting with luggage, offering local insight, or ensuring a smooth transition from curb to lobby, this role is all about setting the tone for an exceptional guest experience. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include but are not limited to the following:
ESSENTIAL JOB DUTIES
Parking guests' vehicles, and perform luggage assistance, luggage transportation, and luggage delivery. Open doors and assist guests/visitors entering and leaving propertyMonitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of trafficSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activitiesMonitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisorMaintain security of vehicles and vehicle keysCommunicate parking procedures to guests/visitorsFollow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assetsWelcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciationSpeak with others using clear and professional language; answer telephones using appropriate etiquetteDevelop and maintain positive working relationships with others; support team to reach common goalsComply with quality assurance expectations and standardsStand, sit, or walk for an extended period of time or for an entire work shiftMove, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistancePerform other reasonable job duties as requested by Supervisors.REQUIREMENTS:
High school diploma or GED Experience in a customer service position, hospitality preferredValid WA State driver’s licenseDriving Record: A current, “FULL” driving abstract from the Department of Licensing is required to be submitted upon offer of employment. Candidates with driving history that does not meet our current safety standards will be disqualified from consideration.Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Hourly Compensation: $25.50
(This is a fixed hourly wage rate. No wage range exists).
This position may be eligible for longevity incentive program at 6 months, and 1 year of employment.
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service EventsWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle Stable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest RelationsWelcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them outEngage guests in conversation regarding their stay, property services, and area attractions/offeringsAnticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possibleAddress guests' service needs and special requests in a professional, positive, and timely mannerAssist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed Collaborate with and contact appropriate individual or department to deliver and exceed our guests’ needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issueManage and secure bankPrint credit check report, review status of each account, and follow up on accounts beyond approved credit limitsReceive and record wake-up call requests and deliver to appropriate departmentFollow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)QUALIFICATIONS
High school diploma or GED1 year experience in the guest services, front desk, or related fieldMust be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systemsProficient computer skillsAbility to de-escalate dynamic situationsAbility to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environmentOTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service EventsWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle Stable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
QUALIFICATIONS
High school diploma or GED1 year experience in the guest services, front desk, or related fieldMust be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systemsProficient computer skillsAbility to de-escalate dynamic situationsAbility to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environmentOTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Hourly Compensation: $27.00 / hour (USD), Non-Exempt, Overtime Eligible
(This is a fixed hourly wage rate. No wage range exists).
BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtimeWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come Ownership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
Assist staff with expediting problem payments (e.g., problems processing credit card) Follow up on guest-related issues Process all guest check-ins, and processing all payment types such as room charges, cash, debit, or credit cardsAnticipate sold-out situations and obtain satisfactory alternative accommodations Block rooms in the system and identify designated requirements Coordinate with Housekeeping to track readiness of rooms for check-inCount bank at the beginning and end of shiftAssist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employeesAnticipate and address guests’ service needs in a professional, positive mannerAssist Valet Parking operation during peak periodsMove, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds with or without assistance Address guests' service needs in a professional, positive, and timely manner.Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems as-neededEnsure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the jobAssist management in counseling/mentoring hourly employees on work related concerns and issues to ensure satisfaction and productivityAssist management in preparing work schedules of hourly employees as-neededServe as a departmental role model or mentor by working alongside employees to perform technical or functional job dutiesAccept and record wake-up call requests and deliver to appropriate departmentProtect the privacy and security of guests and coworkersMaintain confidentiality of proprietary materials and informationQUALIFICATIONS:
High school diploma or GED1 year experience in the guest services, front desk, or related professional areaMust be able to write, type, and verbally communicate clearly and proficiently in English, and while utilizing phone and computer systemsProficient computer skillsAbility to de-escalate dynamic situationsAbility to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environmentOR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related majorRenaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Read LessBENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtimeWHY THE RENAISSANEC SEATTLE HOTEL?
Were you always the curious kids that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle, we welcome you to bring your style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide, and love making new and exciting discoveries, then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally daily. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Room Attendant Supervisor & Room Operation Manager, Executive Housekeeping, or more? We’ll support you all the way.
JOB SUMMARY
Maintain established standards of cleanliness, sanitation, and maintenance in all assigned areas. Complete all tasks in a timely and proper manner, following company procedures and safety guidelines. Pay close attention to detail to ensure all spaces are clean, organized, and in good working condition. Report any maintenance or safety concerns promptly and take pride in keeping the environment safe and welcoming for guests and team members.
CORE WORK ACTIVITIES
Stock cart with supplies from the supply closetKeep the closet and cart clean and organizedClean guest bathrooms according to standards. This includes bathtubs, toilets, floors, mirrors, sinks, walls, and light fixtures. Remove used towels and rugs, replace with clean towels and rugs. Replenish toiletries, soaps, toilet paper, Kleenex, etc.Clean guestrooms according to standards. This includes stripping bed linens, removing garbage (such as old newspapers, trash, used beverage containers, etc.), making the bed with fresh linen, dusting, vacuuming, straightening furniture, and bedside table/phone/hotel information, etc. Remove any room service or coffee service trays.Understanding and practicing the safe and proper use and operation of all housekeeping equipment and supplies.Responding to individual guests’ and employees' needs in an appropriate and timely manner.Perform other duties as requested.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Housekeeping Experience in a hotel setting is required Basic English verbal communication not required- translators available! Able to bend, reach, push and pullAttention to detailAble to lift up to 50lb. Able to use cleaning chemicalsAble to follow direction givenRenaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
Read LessSalary: $24.50/hour
(This is a fixed hourly wage rate. No wage range exists).
BENEFITS:
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance ProgramOTHER BENEFITS:
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events This position is eligible for overtimeWHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. Striving to be a Loss Prevention Supervisor, Loss Prevention Manager, Director of Rooms, or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to comeOwnership is also the management company – No red tapeThe company values longevity – nearly half of our team has been with us 5+ yearsABOUT OUR HOTEL
4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting spaceStable operation – hotel has never been soldThree onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee BarJOB SUMMARY
We are seeking a Renaissance Loss Prevention Officer to create a safe environment for guests and staff members. The successful Loss Prevention Officer ensures safety practices of employees and guests throughout the hotel, and of course, they are relationship builders, as they handle emergent situations in a calm, de-escalating manner, and assist with guest requests while applying customer service. This position reports to the Loss Prevention Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
JOB DUTIES
Patrol all areas of the property and assist guests with room accessMonitor security feeds and conduct daily physical hazard inspectionsCalmly respond to incidents and accidents and assist guests/employees during emergency situationsDefuse guest disturbances and escort individuals from the property if necessaryConduct investigations, gather evidence, and facilitate interviews with relevant partiesAccurately complete required shift reports and maintain confidentiality of all loss prevention documentsReceive and facilitate deliveries of incoming and outgoing packagesGather, log and assist with shipping of Lost and Found items from the hotel propertyValet Park guest vehiclesSupport other hotel departments as-needed with logistics tasks such as: Food delivery, Amenities delivery and other tasks as assignedAll other duties assignedREQUIREMENTS
High school diploma or equivalentMust have Weekend availabilityPrevious security experience in a hotel or similar environment and/or formal training in Loss Prevention/Security, and 2+ years in a position working with the general publicMust be able to write, type, and verbally communicate clearly and proficiently in English, and while utilizing phone and computer systemsProficient computer skillsAbility to de-escalate dynamic situationsAbility to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environmentValid WA State driver’s license - On occasion, this position may be required to park guest vehicles. Must obtain a driver abstract after contingent offerRenaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.
