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  Field Sales Account Executive - Greenwich CT  

  The RealReal

  - Fairfield County

  Posted: 22/07/2026

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  Luxury Resale Advisor Our team at The RealReal is growing, and we're s... Read More

  Luxury Resale Advisor Our team at The RealReal is growing, and we're seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you'll play a vital role in Field Sales, acquiring luxury items from clients and building both new and repeat business within your assigned territory. This role is ideal for someone with an entrepreneurial drive and ownership mindset who is customer-focused, self-motivated, and thrives in a quota-driven, in-home appointment sales environment. What You Get To Do Everyday Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business. Lead Generation comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance. Results-oriented, and comfortable operating independently in a fast-paced, field-based environment. Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver's license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed. Willing and able to travel more than 70% within the designated market. Preferred Requirements Tech proficiency in Salesforce (or similar CRM). Prior experience in selling luxury goods and/or high-end services. Strong understanding of fashion trends and the luxury market. Compensation, Benefits, + Perks Base salary plus uncapped commission Annual Elite Club Trip for top performers Monthly sales competitions (i.e. cash | prizes | site credit) Employee Stock Purchase Plan 401K with Company Match Medical, Dental use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Read Less

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  Resales Specialist (Client Advisor) - Chicago  

  The RealReal

  - Cook County

  Posted: 17/07/2026

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  Resales Specialist (Retail Sales Associate) The Resales Specialist (Re... Read More

  Resales Specialist (Retail Sales Associate) The Resales Specialist (Retail Sales Associate) is a key sales position in our retail stores at The RealReal. As a Resales Specialist, you are goal-oriented and driven to achieve and exceed sales goals. You're client-obsessed, adaptable to change in a "startup" environment, and passionate about sustainable luxury fashion. If you are a self-motivated individual who thrives in a fast-paced, metrics-driven, team environment, this could be the perfect match! Full time positions must have the ability to commit to 40 hours per week. What You Get To Do Every Day Drive sales through client engagement, suggestive selling, and sharing product knowledge Provide a high level of service while navigating multiple customer journeys simultaneously Educate clients on The RealReal's mission of sustainable fashion and business structure Build brand loyalty by delivering a best in class customer experience Outreach daily to existing customers to drive traffic into your retail store Assist with opening and closing procedures Support store daily tasks, such as replenishing supplies, replenishing merchandise and maintaining brand standards Other duties as assigned What You Bring To The Role Minimum Requirements: 1+ year of experience working in retail sales A positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism at all times Genuine passion and enthusiasm for the customer experience Proven ability to excel in a metrics-based sales environment Self-motivation and a drive to achieve results Exceptional attention to detail and organization skills Adaptability and openness to change Receptiveness to feedback to improve performance Ability to quickly learn and master new technological tools Preferred Requirements: Previous luxury/consignment retail experience Proficiency with Google Suite and Salesforce Experience using Mac iOS operating system Compensation, Benefits, + Perks FULL TIME BENEFITS Base Pay PLUS uncapped bonus - $1000/month bonus (at target) Employee Stock Purchase Plan 401K with Company Match Medical, Dental, Vision use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Read Less

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• 

  Senior Product Manager, Customer Experience  

  The RealReal

  Full time

  Posted: 15/07/2026

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  Role Description The Customer Experience team is the architect of the... Read More

  Role Description The Customer Experience team is the architect of the end-to-end user journey, ensuring every touchpoint—from initial engagement to complex purchase and consignment journeys—is frictionless and personalized. We are looking for a Senior Product Manager, Customer Experience (CX) to lead the modernization of our digital experience by bridging the gap between high-level business goals and technical execution. This role exists to drive the next evolution of our platform, ensuring TRR remains the gold standard for luxury resale by putting the customer at the center of every decision. You will be responsible for building a long-term strategic foundation while delivering continuous impact at scale. Join us to redefine the circular economy through world-class product innovation. What You Get To Do Every Day Define and execute a two-year product roadmap rooted in deep retail, e-commerce, and digital marketing expertise. Partner cross-functionally with Engineering, UX, and AI teams to ship high-impact features that move the needle on meaningful KPIs. Drive high-velocity experimentation cycles to transition from analysis-driven OKRs to live, customer-facing feature tests. Conduct rigorous data analysis and user research to validate product hypotheses and strategic direction. Lead the design and implementation of complex customer and consignment journeys to reduce friction and increase retention. Champion a culture of rapid iteration by managing sprint cycles that balance long-term scale with immediate impact. Communicate product vision and progress to senior leadership and stakeholders to ensure organizational alignment. Qualifications 5+ years of experience in Customer Product Management within an e-commerce environment. Proven track record of managing complex customer journeys and multi-step conversion funnels. Hands-on experience leveraging AI tools to drive rapid experimentation and personalization. Demonstrated ability to translate business strategy into a multi-year technical roadmap. Strong analytical skills with experience using data to drive rigorous user research and validation. Requirements Experience optimizing marketing customer journeys and lifecycle engagement strategies. Experience in the luxury retail or secondary resale market. Experience scaling product features in a high-growth, marketplace-driven environment. Benefits Employee Stock Purchase Plan 401K with Company Match Medical, Dental Read Less

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  Business Development Representative  

  The RealReal

  - Miami-Dade County

  Posted: 12/07/2026

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  Business Development Representative (BDR) Our Sales team is growing at... Read More

  Business Development Representative (BDR) Our Sales team is growing at The RealReal, and we're seeking self-motivated individuals with excellent communication and interpersonal skills to join our team! The Business Development Representative (BDR) works to qualify leads and pass to the appropriate sales channel to close into new consignors. If you're customer-obsessed and driven to excel in a fully-remote, competitive sales environment, this could be the perfect fit! Eligible work locations: CT, DC, FL, GA, IN, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, TN (EST), PA, RI, SC, VA, WV Eligible work locations: AL, AZ, CA, CO, HI, ID, IL, LA, NM, MN, MO, NE, NV, OK, OR, TN (CST), TX, UT, WA Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal Qualify marketing generated leads though daily outreach, while fielding inbound inquiries Pass qualified leads to appropriate sales channel to close into new consignment business Nurture leads through ongoing follow-up via phone/text/email Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps Minimum Requirements High degree of professionalism and excellent phone demeanor Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences Strong customer service, problem-solving, and analytical skills Excellent verbal and written communication skills Comfortability using software such as G-Suite, Email, SalesForce, CRM Self-motivation and drive to excel in fast-paced environment A solutions-focused mentality with a growth mindset Adaptability and openness to change Ability to commit to full-time hours (40 hours per week) Must be able to work one weekend day - shifts offered are: Tuesday-Saturday or Sunday-Thursday Preferred Requirements Familiarity with the luxury fashion marketplace Lead qualification experience Hourly base pay + uncapped commission $800/month commission (at target) Monthly sales competitions (i.e. cash | prizes | site credit) Employee Stock Purchase Plan 401K with Company Match Medical, Dental Read Less

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• 

  Watchmaker  

  The RealReal

  - Maricopa County

  Posted: 09/07/2026

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  Watchmaker The Watchmaker reports to the Manager of Fine Jewelry and W... Read More

  Watchmaker The Watchmaker reports to the Manager of Fine Jewelry and Watches and is responsible for facilitating the authentication, diagnostics, and repair of timepieces. This role ensures the accuracy, quality, and integrity of all watch-related processes while maintaining the tools, equipment, and standards used by the company's watchmaking team. The Watchmaker will service and authenticate watches within the authentication center and collaborate with multiple internal teams to address the technical and authenticity nuances of watch repair and servicing. The goal is to support a seamless consignor experience and maintain a frictionless production pipeline. As a Watchmaker, you will leverage your expertise to assess the condition and authenticity of timepieces, and perform service to restore them to functionality. If you are an experienced watch expert with a passion for sustainable fashion, this could be the perfect match! What You Get To Do Every Day Accountable for assessing the condition, authenticity, and functionality of timepieces Accountable for diagnosing and performing service on timepieces of basic to moderate complexity to restore them to The RealReal standards of accuracy and functionality Accountable for the coordination and approval of needed repairs, in the event that communication between the manager, coordinators, watchmakers, and operations personnel is required Provide accurate and expedient simple adjustments and regulations to mechanical movements as well as battery replacement on quartz models and link additions/removal. Work closely with Senior Watchmaker to assist in any requested educational or training initiatives Partner with Senior Watchmaker leaders to scale and diversify the growth of the company's watch repair and service initiatives Attain production targets, and KPI's Support process and system improvement through feedback and testing, as required What You Bring To The Role Minimum Requirements: 3-5 years experience repairing timepieces Ability to execute on communication systems Adept at working with technology solutions to increase productivity and efficiency Polished in verbal and written communication Ability to handle multiple complex, time sensitive situations Demonstrates the skill and willingness to take the initiative and to proactively anticipate organizational needs, including the ability to meet external and internal deadlines as required. Degree or certification from a relevant watchmaking institution (AWCI, WOSTEP, SAWTA, or CW21) is strongly required Preferred Requirements: Extensive knowledge of luxury watch brands, their history, and manufacturing characteristics. Rolex experience is a plus. Compensation, Benefits, + Perks $50 in monthly food credits to apply to snacks and meals that are available for purchase on site Employee Stock Purchase Plan 401K with Company Match Medical, Dental use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Read Less

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• 

  Merchandising Operations Coordinator  

  The RealReal

  - Maricopa County

  Posted: 09/07/2026

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  Merchandise Operations Coordinator Our Authentication Centers (warehou... Read More

  Merchandise Operations Coordinator Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art Read Less

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• 

  Customer Returns Specialist  

  The RealReal

  - Middlesex County

  Posted: 09/07/2026

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  Customer Returns Specialist Our Authentication Centers (warehouses) ar... Read More

  Customer Returns Specialist Our Authentication Centers (warehouses) are where the magic happens! The Art use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Read Less

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