Job DescriptionJob Description
We are seeking a personable and professional Server to join our team in 2026. As the face of our restaurant, you will create high-quality dining experiences by guiding guests through our menu, providing expert recommendations, and ensuring seamless service from arrival to departure. The ideal candidate is a team player who remains calm under pressure and thrives in a fast-paced, high-energy environment.
Key Responsibilities
Guest Engagement: Greet guests promptly, present menus, and proactively answer questions regarding ingredients, preparation methods, and potential allergens.
Order Management: Accurately record food and beverage orders and enter them into the Aloha Point-of-Sale (POS) system; coordinate timing with kitchen and bar staff.
Service Excellence: Deliver meals and drinks in a timely, professional manner, ensuring high standards of presentation and quality.
Sales & Recommendations: Upsell additional items, such as specialty cocktails, appetizers, and desserts, by making personalized suggestions based on guest preferences.
Table Maintenance: Regularly check on guests to ensure satisfaction, refill drinks, clear used dishes, and maintain a clean and organized dining area.
Financial Transactions: Process payments accurately, handle cash and credit card transactions, and issue itemized checks.
Operational Support: Complete all assigned side work, including setting tables, polishing silverware, and assisting with opening/closing duties.
Qualifications & Skills
Education: High school diploma or equivalent preferred.
Experience: 6 months to 1+ years of waitstaff or customer service experience in a restaurant setting preferred.
Soft Skills: Excellent communication, active listening, and conflict resolution skills.
Physical Stamina: Ability to stand and walk for extended periods (8+ hours) and lift up to 25–50 lbs.
Technical Proficiency: Experience with restaurant POS software (Aloha).
Certifications: Current food handler and responsible alcohol service (e.g., ServSafe, TIPS) certifications are a plus.
Availability: Flexibility to work varying shifts, including nights, weekends, and holidays.
Benefits
Competitive hourly pay plus generous tips.Employee discounts on meals and beverages.
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