Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
We are looking for an enthusiastic, energetic Leasing Agent to support our talented team of property management! As a leasing professional, you will sell and renew leases with a focus on generating qualified prospective residents/guests, touring the property, and preparing lease packages. Above all, you will have a passion for providing exceptional customer service, consistently, with high level of integrity.
Essential Functions: (Include but are not limited to):
Residents/Guests Retention: You will provide exceptional customer service to our current and prospective residents/guests. You will help engage current guests/residents through ongoing programs and events designed to increase customer satisfaction, brand awareness, business referrals, and minimize turnover. Leasing and Sales: You will be responsible for meeting occupancy expectations for the property by leasing to new customers, renewing leases for current residents and increasing the rate of returning guests and referrals. Marketing & Social Media Presence: You will help elevate the property’s online presence through social media marketing, creative content, resident features, tours, promotions, and engagement. You’re comfortable on camera, understand what drives traffic and leads, and know how to turn views into tours and tours into signed leases. Compliance: You will also ensure lease paperwork and customer information is properly documented and protected. You will adhere to local and state laws, including all laws governing Fair Housing.Qualifications:
Physical Requirements:
Ability to walk the property and conduct inspections, including stairs and outdoor areasAbility to sit, stand, and use a computer for extended periodsAbility to lift up to 25 pounds as neededMay be required to respond to after-hours or emergency situationsBenefits and Perks:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessThis is a fully remote position. We are accepting applications from candidates who reside in Washington, Arizona, New Mexico, Idaho, Nevada, or Texas.
Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
The Property Accounting Manager is a hands-on leadership role responsible for overseeing full-cycle accounting for The Neiders Company’s property portfolio, including financial reporting, general ledger management, and month-end close. This role ensures accurate recordkeeping, compliance with GAAP, and the development and standardization of best practices across the accounting function.
This position oversees the property accounting team and partners with the Operations team to drive financial performance and support operational decision-making. This role reports directly to the Vice President of Accounting.
Essential Functions: (Include but are not limited to):
Financial Reporting & General Ledger
Manage full-cycle accounting for a portfolio of residential properties, including journal entries, reconciliations, and month-end close. Ensure accurate and timely preparation of monthly and annual financial statements. Review and approve general ledger entries prepared by property accountants. Oversee variance analysis and provide clear explanations of T12 results compared to prior periods and budget. Ensure timely completion of account reconciliations and resolution of outstanding items.Team Leadership & Management
Lead, mentor, and develop a team of property accountants. Establish clear performance expectations and conduct evaluations. Ensure proper workload distribution and adequate team coverage. Foster accountability, accuracy, and timeliness across the team.Budgeting & Forecasting
Support the annual budgeting process in partnership with Operations. Monitor budget performance and assist with reforecasting as needed. Support capital project draw requests and ensure timely reimbursements.Compliance & Controls
Ensure compliance with GAAP, tax requirements, and internal controls. Partner with the Vice President of Accounting to enhance accounting processes, systems, and policies to support scalability. Ensure LIHTC compliance is timely and accurate (if applicable). Coordinate with corporate accounting to monitor property tax, licensing, and regulatory compliance.Acquisitions & Special Projects
Support due diligence and onboarding of new property acquisitions. Participate in ad hoc projects, research, and financial analysis. Perform additional responsibilities as needed to support the accounting function.Qualifications:
Bachelor's degree in Accounting, Finance, or a related field required. 5+years of relevant property accounting experience, preferably in a multifamily environment. 2+ years of leadership or supervisory experience managing or mentoring accounting staff. Strong knowledge of GAAP, general ledger accounting, account reconciliations, month-end close, and financial statement preparation. Demonstrated experience reviewing the work of other accountants, managing deadlines, and ensuring the accuracy of financial reporting. Proficiency in Yardi Voyager required; Yardi 8 experience preferred. Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office Suite (Word and OneNote). Strong analytical, organizational, and problem-solving skills with exceptional attention to detail. Excellent written and verbal communication skills with the ability to effectively collaborate with accounting, operations, vendors, and leadership. Ability to prioritize multiple responsibilities, meet deadlines, and work both independently and collaboratively in a fast-paced environment. Experience with LIHTC (Low-Income Housing Tax Credit) or affordable housing accounting preferred. CPA or CPA preferred.What Success Looks Like:
Accurate, timely, and reliable financial reporting across the property portfolio A consistent and efficient month-end close process with minimal errors and rework Strong oversight of general ledger activity, reconciliations, and variance analysis A high-performing, accountable property accounting team with clear expectations and ownership Effective partnership with Regional Managers and Operations, providing responsive and solutions-oriented financial support Compliance with GAAP, internal controls, and regulatory requirements, with audit readiness maintained at all times Continuous improvement of accounting processes, systems, and workflows to enhance efficiency and scalability Clear financial visibility for leadership, with meaningful insights to support decision-makingPhysical Requirements:
Prolonged periods of sitting at a desk and working on a computer Frequent use of hands and fingers for typing, data entry, and operating office equipment Ability to communicate effectively, including speaking, hearing, and exchanging information in person, over the phone, and via video conferencing Ability to occasionally stand, walk, bend, or reach within an office environment Ability to lift and carry up to 15 pounds on an occasional basis (e.g., files, office materials) Ability to travel occasionally to company offices or property sites, as neededBenefits and Perks:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview
We are looking for a talented Assistant Community Manager to join our dedicated team of Community Champions! This is a dynamic role that provides essential office support across all areas of property management, including staff support, leasing, marketing, compliance, accounting, resident satisfaction, and maintenance coordination. The Assistant Community Manager helps achieve occupancy and income goals while adhering to company policies, Fair Housing laws, and all applicable local and state regulations.
Essential Functions: Include but are not limited to-
Assist with rent collection efforts to ensure payments are received on time and support the eviction process when necessary.Engage residents through ongoing programs and activities to support satisfaction and reduce turnover.Interact with residents, prospects, vendors, and co-workers in a courteous and professional manner to maintain positive relationships.Ensure apartments are ready for occupancy by coordinating and scheduling all parts of the make-ready process based on leasing needs.Support leasing efforts to help exceed occupancy goals, including handling renewals and required documentation.Assist the Community Manager with daily operations, budgeting support, safety practices, and recommending improvement projects; contribute as a strong team member to meet community goals.Qualifications:
Minimum of two (2) years of property management experience and one (1) year of leadership experience, or an equivalent combination of related experience and increasing levels of responsibility.High school diploma or equivalent required; Bachelor’s degree strongly preferred.Must have a valid driver’s license, current auto insurance, and reliable transportation.Strong communication skills with the ability to build rapport and conduct tours confidently.Comfortable with reporting, basic financial processes, and supporting rent-related tasks.Proficient with computers and property management software (Yardi preferred).Strong sense of ownership with a proactive, team-focused approach to supporting community needs.Able to resolve resident and associate concerns with professionalism, tact, and empathy.Able to walk stairs, post notices, lift and move items, and tour the property regularly.Physical Requirements:
Ability to walk the property and conduct inspections, including stairs and outdoor areasAbility to conduct inspections, property tours, and community-wide resident outreach activities. Able to walk stairs, post notices, lift and move items, and tour the property regularlyAbility to sit, stand, and use a computer for extended periodsAbility to lift up to 25 pounds as neededMay be required to respond to after-hours or emergency situationsBenefits:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayORCA cardWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service while managing daily front desk operations. This role is responsible for handling check-ins and check-outs, managing reservations, processing payments, and responding to guest needs with professionalism and efficiency. The ideal candidate thrives in a fast-paced environment, remains calm under pressure, and is committed to upholding the highest standards of accountability and legendary service.
Essential Functions: (Include but are not limited to):
Accountability:
Handle all aspects of guest check-in and check-out procedures with precision and accuracy. Manage reservations, cancellations, and modifications, ensuring all records are accurately maintained. Handle cash and credit card transactions while maintaining an accurate cash drawer. Ensure all guest requests and inquiries are addressed promptly and effectively. Maintain a clean and organized front desk area, including stocking supplies and informational materials. Coordinate with housekeeping, maintenance, and management teams to resolve guest concerns and maintain property standards. Conduct routine property walks and report safety, maintenance, or cleanliness concerns.Legendary Customer Service:
Greet guests with a warm and friendly attitude, making them feel welcome and valued from the moment they arrive. Anticipate guest needs and provide personalized recommendations and assistance to enhance their stay. Handle guest complaints and concerns professionally and efficiently, striving to resolve issues to the guest's satisfaction. Demonstrate empathy, patience, and resilience when dealing with challenging guests. Go above and beyond to create memorable experiences that exceed guest expectations. Build positive relationships with long-term guests and residents, fostering a welcoming community atmosphere.Dealing with Difficult Situations:
Remain calm and composed under pressure, maintaining professionalism in challenging situations. Exercise discretion and tact when addressing sensitive issues or difficult guests. Collaborate with other team members to find solutions and ensure a positive outcome. Follow established protocols and procedures for handling emergencies, security incidents, and guest disturbances.Qualifications:
High school diploma or equivalent. Strong customer service and communication skills (verbal and written). Basic computer skills (email, data entry, Microsoft Office, or Google Workspace). Familiarity with hotel property management systems (PMS) preferred. Comfortable handling cash and credit card transactions. Ability to multitask in a fast-paced environment. Reliability and punctuality. Flexibility to work various shifts, including evenings, weekends, and holidays. Previous hotel front desk, hospitality, customer service, or property management experience preferred. Experience with social media marketing is highly preferred. Bilingual English/Spanish is a plus.Physical Requirements:
Ability to stand, walk, and move throughout the property for extended periods of time Ability to sit, type, and work on a computer for prolonged periods as needed Ability to lift, carry, push, or pull up to 25 pounds occasionally Ability to bend, stoop, kneel, and reach when stocking supplies or assisting guests Ability to communicate clearly in person and over the phone Ability to work in a fast-paced environment with frequent interruptions and multitasking Must be able to respond quickly and appropriately in emergency or security situations Ability to work indoors for extended periods while maintaining professionalism and attentivenessBenefits and Perks:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
We are seeking a resilient, hands-on Maintenance Supervisor to lead maintenance operations at one of our high-occupancy extended stay properties in a fast-paced, dynamic environment. This individual will oversee all maintenance functions, ensuring a safe, clean, and well-maintained environment for guests while supporting efficient day-to-day property operations.
As the Maintenance Supervisor, you will manage daily maintenance activities, lead and develop the maintenance team, coordinate vendor services, ensure compliance with safety and operational standards, adhere to budget expectations, and uphold our company’s commitment to quality, accountability, and legendary guest service. The ideal candidate is a proactive problem-solver who thrives in a hospitality-focused environment and takes pride in maintaining an exceptional guest experience.
Essential Functions: (Include but are not limited to):
Property Maintenance & Operations:
Oversee all aspects of property maintenance, including HVAC, plumbing, electrical, carpentry, appliance repair, guest room maintenance, and common area upkeep. Develop and manage preventive maintenance programs to ensure guest rooms, building systems, equipment, and common areas remain in excellent operating condition. Conduct regular inspections of guest rooms, corridors, exterior grounds, and property systems to identify maintenance needs, prioritize repairs, and ensure compliance with safety and brand standards. Work closely with the maintenance team and property leadership to ensure maintenance requests, room readiness, and property appearance standards are consistently met. Maintain accurate records of work orders, inventory, equipment maintenance, inspections, and service logs. Perform and oversee preventive maintenance inspections, light audits, and routine testing of property equipment and building systems. Ensure cleanliness, curb appeal, and overall presentation standards are maintained throughout the property, including guest rooms, common areas, laundry facilities, parking areas, and amenities. Observe and promote safety and risk management practices in accordance with local, state, federal, and company standards.Team Leadership & Development
Supervise, train, and motivate maintenance staff to perform at a high level of safety, efficiency, and guest service. Provide clear direction, coaching, feedback, and accountability to ensure maintenance tasks are completed accurately and promptly. Mentor team members and support their professional growth and career development. Foster a positive, team-oriented culture built on accountability, communication, craftsmanship, and pride in maintaining an exceptional guest experience.Guest Service & Communication
Deliver prompt, courteous, and professional responses to guest and management maintenance requests. Communicate clearly regarding repair timelines, room availability, and follow-up actions to minimize disruption to guests. Partner with property leadership and housekeeping teams to ensure maintenance operations support overall guest satisfaction and occupancy goals.Vendor & Project Coordination
Schedule, oversee, and evaluate the performance of third-party contractors for repairs, renovations, capital improvements, and specialized maintenance services. Ensure all vendor work meets company standards and is completed safely, on schedule, and within budget. Monitor maintenance expenses and identify opportunities to improve operational efficiency while maintaining quality standards.Safety & Compliance
Ensure all work complies with OSHA regulations, company safety protocols, local building codes, and hospitality industry standards. Train maintenance staff on the safe operation of tools, equipment, machinery, and maintenance procedures. Lead emergency response efforts and maintain readiness for property-related incidents, including equipment failures, plumbing emergencies, power outages, fire alarms, and other guest-impacting situations.Qualifications:
High school diploma or equivalent required; technical training, trade school education, or industry certifications preferred.Minimum of 5 years of maintenance experience in hospitality, extended stay, hotel, multifamily, commercial, or related property environments, with at least 2 years in a supervisory or lead maintenance role. Strong technical knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and general building maintenance, with demonstrated success in fast-paced, high-occupancy environments. EPA 608 Type II Certification required, with experience diagnosing, servicing, recovering, and charging HVAC systems. Boiler and chiller experience preferred. Bilingual (English/Spanish) highly preferred to support effective communication with guests, team members, vendors, and contractors. Ability to remain calm, professional, and solution-oriented when addressing guest concerns, employee issues, or challenging situations. Strong leadership, organizational, customer service, and communication skills. Proficiency with maintenance management systems, work order tracking software, mobile devices, basic computer applications, email, and communication tools. Ability to prioritize multiple projects, respond to emergencies, and adapt quickly in a fast-paced hospitality environment. Availability to work evenings, weekends, holidays, and participate in on-call rotations as needed. Valid driver's license, reliable transportation, and proof of insurance required.Physical Requirements
Ability to stand, walk, bend, stoop, kneel, climb stairs and ladders, and perform hands-on maintenance tasks throughout the workday. Ability to lift, carry, push, or pull tools, equipment, and materials weighing up to 50 pounds on an occasional basis. Ability to work indoors and outdoors in varying weather conditions and access guest rooms, rooftops, mechanical rooms, utility spaces, and elevated work areas. Ability to safely operate hand tools, power tools, ladders, and maintenance equipment. Ability to communicate effectively with guests, team members, vendors, and contractors while maintaining a professional and service-oriented demeanor. Ability to use computers, tablets, and mobile devices to complete work orders, inspections, inventory tracking, and maintenance documentation.Benefits and Perks
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayORCA cardWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
The Community Manager is responsible for the overall performance of the assigned portfolio, including operations, financial results, resident satisfaction, compliance, and onsite team leadership. This role serves as the primary point of accountability for ensuring the portfolio meets company standards, regulatory requirements, and performance goals.
Important: This position oversees a portfolio of five smaller apartment communities located throughout Tacoma, WA. Candidates with prior multi-site multifamily management experience are strongly preferred. Regular travel between assigned properties is required.
Essential Functions: (Include but are not limited to):
Property Operations:
Oversee all aspects of leasing, maintenance, compliance, and resident relations.Conduct routine property inspections and lead preventive maintenance planning.Develop, implement, and enforce operational procedures to ensure efficiency, consistency, and compliance.Oversee the operations and performance of five apartment communities within the assigned portfolio.Resident Relations
Serve as the primary point of escalation for resident concerns, ensuring timely, professional, and consistent resolution Build and maintain strong resident relationships to support satisfaction and retention Implement and oversee initiatives that promote community engagement and adherence to property standardsFinancial Management
Prepare, manage, and execute operating budgets aligned with property performance goals Monitor rent collections, lease renewals, delinquencies, and expense controls Analyze financial performance and implement corrective actions to improve profitability and operational outcomesTeam Leadership & Accountability
Set clear performance expectations; provide ongoing coaching, feedback, and formal evaluations Track and manage key performance indicators (KPIs) related to operations, resident experience, and financial performance Foster a high-performance culture grounded in accountability, integrity, and resultsLegendary Service
Lead by example in delivering consistent, high-quality service to residents and stakeholders Identify opportunities to enhance the resident experience and service delivery standards Empower and develop team members to exceed expectations and take ownership of community performanceQualifications:
High school diploma or equivalent Bachelor’s degree in business, real estate, or a related field preferred3+ years of multifamily property management experience, including experience overseeing multiple communities or a multi-site portfolio strongly preferred.Strong leadership and team management capabilitiesExcellent customer service, communication, and organizational skillsTech-savvy; proficient in property management and financial software\Knowledge of landlord-tenant laws, fair housing, and regulatory requirements Valid driver's license, proof of auto insurance, and reliable transportation required, as regular travel between assigned properties is necessary.Experience managing multiple properties or overseeing operations across several locations is preferredAbility to effectively prioritize and manage competing responsibilities across a portfolio of communities.Physical Requirements:
Ability to frequently walk apartment communities, including leasing offices, common areas, parking lots, and grounds. Ability to climb stairs and navigate multi-story buildings as part of routine property inspections. Ability to stand, sit, bend, kneel, and reach for extended periods throughout the workday. Ability to lift, carry, push, or pull up to 25 pounds (e.g., files, signage, supplies, packages). Ability to operate standard office equipment, including computers, phones, printers, and scanners. Ability to work both indoors and outdoors, occasionally exposed to varying weather conditions during property walks and inspections.Benefits and Perks:
Medical, Dental, and Vision insurance (eligible after 60 days) MetLife Supplemental Insurance options Employee Assistance Program (legal, financial, and counseling services) 401(k) plan (after 90 days) Long-Term and Short-Term Disability options 15 PTO days, 8 paid holidays, and 1 floating holiday Wellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary
The Assistant Property Manager supports daily community operations by providing administrative, operational, and resident service support across key areas of property management. This role partners closely with the Community Manager and onsite team to assist with leasing, marketing, compliance, accounting, resident relations, and maintenance coordination.
This position plays a key role in achieving occupancy and revenue goals while ensuring compliance with company policies, Fair Housing guidelines, and applicable regulations. Success in this role requires strong organization, attention to detail, accountability, and a commitment to delivering a high-quality resident experience.
Essential Functions: (Include but are not limited to):
Support rent collection efforts to ensure timely payments and assist with delinquency follow-up and eviction processes in accordance with company policy and applicable regulations. Promote resident engagement through community programs and initiatives designed to enhance satisfaction and retention. Maintain professional and courteous interactions with residents, prospects, vendors, and team members to foster positive working relationships. Coordinate and support the make-ready process by scheduling vendors and maintenance activities to ensure apartments are prepared for timely occupancy. Assist with leasing activities, including renewals, documentation, compliance requirements, and efforts to meet or exceed occupancy goals. Partner with the Community Manager in daily operations, budgeting support, safety compliance, and identifying operational improvement opportunities; contribute as an accountable team member to achieve property performance objectives.Qualifications:
Minimum of two (2) years of property management experience and one (1) year of leadership experience, or an equivalent combination of related experience and increasing levels of responsibility. High school diploma or equivalent required; Bachelor’s degree strongly preferred.Must have a valid driver’s license, current auto insurance, and reliable transportation.Strong communication skills with the ability to build rapport and conduct tours confidently.Comfortable with reporting, basic financial processes, and supporting rent-related tasks.Proficient with computers and property management software (Yardi preferred).Strong sense of ownership with a proactive, team-focused approach to supporting community needs.Able to resolve resident and team member concerns with professionalism, tact, and empathy.Ability to perform duties throughout the community, including conducting property tours, delivering and posting notices, inspecting common areas, and interacting with residents in various locations across the property.Physical Requirements:
Ability to walk the property regularly, including climbing stairs and navigating indoor and outdoor areas. Ability to conduct inspections, property tours, and community-wide resident outreach activities. Ability to sit, stand, bend, reach, and use a computer for extended periods. Ability to lift and carry up to 25 pounds as needed. May be required to respond to after-hours emergencies or urgent property situations.Benefits:
Medical, Dental, and Vision insurance (eligible after 60 days) MetLife Supplemental Insurance options Employee Assistance Program (legal, financial, and counseling services) 401(k) plan (after 90 days) Long-Term and Short-Term Disability options 15 PTO days, 8 paid holidays, and 1 floating holiday ORCA CardWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary:
The Executive Assistant to the CEO serves as a trusted partner to the Chief Executive Officer by providing comprehensive executive, administrative, and personal support. This highly visible role is responsible for managing business priorities, coordinating personal affairs, supporting special projects, and ensuring the seamless execution of both professional and personal commitments.
The ideal candidate is highly organized, proactive, resourceful, and capable of managing confidential business and personal information with the highest level of professionalism and discretion. This role includes substantial personal assistant responsibilities and support of the CEO's personal affairs, requiring a high degree of discretion, trust, professionalism, and confidentiality.
Work Location: Hybrid position requiring a minimum of two days per week onsite at the Seattle Corporate Office.
Essential Functions: (Include but are not limited to):
Executive Support
Manage the CEO's complex calendar, meetings, travel arrangements, appointments, and daily priorities. Prepare agendas, reports, presentations, spreadsheets, meeting minutes, and executive correspondence. Monitor and manage the CEO's email, including prioritization, follow-up, and management of non-essential communications. Serve as a liaison between the CEO and executives, employees, vendors, consultants, business partners, and external organizations. Maintain strict confidentiality regarding business, financial, and personal matters. Track key deadlines, projects, action items, and executive commitments. Coordinate multiple projects simultaneously, ensuring deadlines, budgets, and deliverables are met. Perform other duties, special projects, and assignments as requested by the CEO.Personal Assistant & Personal Affairs Support
Coordinate personal appointments, travel arrangements, reservations, and scheduling. Manage personal and family calendars, events, celebrations, anniversaries, and special occasions. Establish and maintain positive working relationships with vendors, contractors, service providers, and external partners supporting the CEO's personal affairs. Coordinate household vendors, service providers, maintenance vendors, and personal projects. Schedule medical appointments and manage related administrative matters. Process personal insurance payments and assist with claims administration. Manage personal mail, financial records, reminders, and recurring obligations. Support personal real estate, construction, and property improvement projects. Assist with private aircraft administration, maintenance scheduling, licensing, registrations, and vendor coordination. Coordinate management of vacation rentals and secondary residences.Financial Administration
Reconcile corporate and personal credit card statements. Maintain personal financial records and documentation. Process personal and business-related invoices and payments. Coordinate annual tax documentation and financial records with accounting professionals. Maintain expense records and supporting documentation. Process reimbursement requests and monitor spending records. Track project budgets and expenditures.Operational & Administrative Management
Partner with and provide support to the Corporate Office Coordinator to ensure efficient daily office operations. Assist with answering incoming calls, directing inquiries, taking messages, and providing administrative support as needed. Manage office vendors, service contracts, and facility-related services. Coordinate office maintenance, security systems, telecommunications, and building services.Operational & Project Support
Coordinate personal construction projects and manage vendor relationships. Schedule regular building maintenance as needed. Support operational projects as requested. Provide assistance to other executives as needed. Maintain property insurance documentation and assist with incident report tracking. Support office management functions as needed. Manage hauling and pest control scheduling and communication across properties. Coordinate T-Mobile service requests from properties.Qualifications:
Required Experience:
5+ years of Executive Assistant experience supporting a senior executive, business owner, CEO, President, or C-suite leader. Exceptional organizational, communication, and time management skills. Ability to maintain confidentiality and exercise sound judgment Demonstrated ability to manage confidential financial, business, and personal information with a high degree of accuracy and discretion Proficiency in Microsoft Office Suite, Outlook, Teams, and related business applications.Preferred Qualifications:
7+ years of Executive Assistant experience Experience supporting both business and personal matters for an executive Experience in real estate, multifamily housing, construction, or related industries Experience coordinating vendors, projects, and travelPhysical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Frequent use of hands and fingers to operate a computer, phone, and standard office equipment. Ability to communicate effectively verbally and in writing. Occasional standing, walking, bending, and reaching. Ability to lift and carry up to 25 pounds occasionally (files, office supplies, packages). Ability to travel occasionally as needed for business purposes.Benefits:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayORCA CardWellness program and e-learning platform for ongoing developmentEqual Employment Opportunity
The Neiders Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview:
As a Floating Maintenance Technician 2, you will be responsible for completing a variety of hands-on maintenance and repair tasks across the property, with a strong emphasis on accountability, quality workmanship, and legendary customer service. This role is focused on executing maintenance work, responding to service requests, and supporting overall property operations. You will work closely with the onsite team but will not have supervisory or vendor management responsibilities.
Essential Functions Include but are not limited to:
Accountability
Complete assigned maintenance tasks accurately, efficiently, and within expected timeframes.Document work performed, parts used, and time spent in the maintenance management system.Follow established maintenance schedules and prioritize work orders based on urgency and resident needs.Adapt to varying property needs and provide maintenance coverage at assigned communities.Maintain company standards, policies, and operating procedures across all locations.Participate in after-hours emergency on-call rotations as required.Travel between assigned communities as needed.Legendary Customer Service
Respond to resident maintenance requests in a courteous, professional, and timely manner.Communicate clearly with residents regarding repairs, timelines, and completed work.Maintain a positive, service-oriented attitude when interacting with residents, team members, vendors, and visitors.Foster positive, active, and collaborative relationships with residents, neighboring properties, and coworkers.Maintenance & Repairs
Perform routine and corrective maintenance, including plumbing repairs, electrical troubleshooting, HVAC maintenance, appliance repair, and general building repairs.Perform general carpentry work, including drywall repairs, cabinet and countertop repairs, finish carpentry, door and lock repairs, and window and glass repairs.Conduct preventive maintenance inspections to identify and address issues proactively.Complete apartment turns and make-ready activities to ensure units are ready for occupancy.Assist with property improvement projects, renovations, and capital projects as assigned.Follow all safety procedures, company standards, and applicable regulations.Property Upkeep
Assist with maintaining the overall cleanliness, safety, and curb appeal of assigned communities.Identify and report safety hazards, building issues, or code concerns to leadership.Perform regular inspections of building systems, equipment, amenities, and common areas.Support special projects and maintenance initiatives as assigned throughout the company portfolio.Qualifications:
High school diploma or equivalent required; additional technical certifications or training preferred (CAMT, EPA 608 Type II or Universal, CPO).Minimum of 2 years of apartment maintenance experience or experience in a related field.Strong technical skills with the ability to troubleshoot, diagnose, and repair common maintenance issues.Proficiency with basic computer systems and office software, including Outlook, Yardi (or similar property management software), and key control systems.Excellent customer service skills with a commitment to delivering legendary service to residents and team members.Ability to work independently and collaboratively in a fast-paced environment.Availability to work evenings, weekends, and participate in an on-call rotation as needed.Ability and willingness to travel regularly between multiple communities to support operational needs.Must possess a valid driver's license, maintain current automobile insurance, and have reliable transportation.Physical Requirements
Ability to walk, stand, and move for extended periods.Ability to climb stairs, ladders, and navigate multi-level buildings.Ability to work in various environments, including offices, mechanical rooms, attics, crawl spaces, outdoor property grounds, and active construction or renovation sites.Ability to lift or move items up to 50 lbs occasionally.Ability to perform hands-on maintenance tasks, including bending, kneeling, reaching, twisting, and working in confined spaces.Ability to safely use hand tools, power tools, testing meters, and maintenance equipment for inspections and troubleshooting.Ability to tolerate exposure to varying weather conditions, dust, noise, chemicals, and HVAC/mechanical environments.Ability to communicate clearly and effectively in person, over the phone, and during meetings and trainings.Ability to use computers, tablets, mobile devices, and standard office equipment.Must maintain company standards in dress and appearance per uniform policy for maintenance.Benefits and Perks
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayORCA cardWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
Read LessWho we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview:
As Maintenance Technician 2, you will be responsible for completing a variety of hands-on maintenance and repair tasks across the property, with a strong emphasis on accountability, quality workmanship, and legendary customer service. This role is focused on executing maintenance work, responding to service requests, and supporting overall property operations.
Essential Functions Include but are not limited to:
Accountability
Complete assigned maintenance tasks accurately, efficiently, and within expected timeframes Document work performed, parts used, and time spent in the maintenance system Follow established maintenance schedules and prioritize work orders based on urgency and resident needsLegendary Customer Service
Respond to resident maintenance requests in a courteous, professional, and timely manner Communicate clearly with residents regarding repairs, timelines, and completed workMaintain a positive, service-oriented attitude while fostering collaborative relationships with residents, neighboring properties, and team members.Maintenance & Repairs
Perform routine and corrective maintenance, including plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repair Perform general carpentry work such as drywall repairs, countertops/cabinet repairs, finish carpentry, handing doors/lock repairs, and window and glass. Conduct preventive maintenance inspections to identify and address issues proactivelyFollow all safety procedures and company standardsProperty Upkeep
Assist with maintaining the overall cleanliness, safety, and appearance of the property Identify and report safety hazards, building issues, or code concerns to leadership Perform regular inspections of building systems, equipment, and common areasQualifications:
High school diploma or equivalent; additional technical certifications or training preferred; CAMT, Type II EPA 608, CPO Minimum of 2 years of experience in apartment maintenance or a related field. Strong technical skills with the ability to troubleshoot and repair common maintenance issues. Ability to perform and understand basic office equipment: computer knowledge, Yardi or similar, Outlook, key control systems Excellent customer service skills with a commitment to delivering legendary service to residents and associates. Ability to work independently and as part of a team in a fast-paced environment. Availability to work evenings, weekends, and on call as needed. Have valid driver license, auto insurance, and reliable transportationPhysical Requirements
Ability to perform physical maintenance duties, including walking properties, climbing stairs and ladders, lifting up to 50 lbs, and working indoors and outdoors in varying conditions Ability to safely operate hand and power tools and perform repetitive tasks as needed Ability to communicate clearly, follow safety procedures, and use computers or mobile devices to complete work orders and documentation Must maintain company standards in dress and appearance per uniform policy for maintenanceBenefits and Perks:
Medical, Dental, and Vision insurance (eligible after 60 days)MetLife Supplemental Insurance optionsEmployee Assistance Program (legal, financial, and counseling services)401(k) plan (after 90 days)Long-Term and Short-Term Disability options15 PTO days, 8 paid holidays, and 1 floating holidayWellness program and e-learning platform for ongoing developmentThe Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
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