Bilingual Contact Center Representative (Spanish/English)
Fairfax, VA (On-Site)
$23.00/Hour
4-Month Contract with Potential Extension or Permanent Hire
Multiple Openings Available
Looking for a fast-paced customer service role where you can make an impact?
We are seeking bilingual Spanish-speaking Customer Service Representatives to join a high-volume Contact Center supporting one of Northern Virginia's premier financial institutions.
This is an excellent opportunity for candidates who enjoy helping people, thrive in a fast-paced environment, and want to build experience within banking and financial services.
Schedule
Monday-Friday: 9:30 AM – 6:00 PM (On-Site)Two Saturdays per month (Remote): 9:00 AM – 1:00 PMCompany-provided laptop for remote Saturday shiftsPaid Training
Orientation: July 9 (8:15 AM – 11:00 AM)Full Training Begins: July 13What You'll Do
Handle 80+ inbound member calls dailyAnswer questions regarding accounts, transactions, and servicesResearch and resolve member concernsProcess loan payments and assist with loan servicing inquiriesUpdate member records and documentationRecommend products and services that fit members' needsMaintain compliance with financial institution regulations and security proceduresWhat We're Looking For
Fluent in Spanish and EnglishHigh School Diploma or GEDCustomer service experience requiredContact center or financial institution experience preferredStrong communication and multitasking abilitiesComfortable working in a fast-paced, high-call-volume environmentAbility to navigate multiple systems simultaneouslyProfessional, empathetic, and solutions-oriented approachHiring Requirements
Bilingual Spanish AssessmentPre-Employment Skills AssessmentCredit CheckBackground CheckFingerprintingWhy Apply?
$23.00/hourPaid trainingValuable financial services experienceOpportunity for long-term employmentSupportive team environmentGrowth opportunities within a respected financial institutionIf you enjoy helping people, can handle a fast-paced environment, and are looking for a career-building opportunity, we'd love to hear from you.
Read LessLegal Clerk
Federal Government Agency (Contract Position)
Location: Southwest Washington, DC
Schedule: Full-Time, Monday–Friday, 8:30 AM–5:00 PM
Work Arrangement: Primarily onsite at a Federal Government Agency in SW Washington, DC. Limited telework may be permitted based on agency requirements.
Contract Duration: 1–3 Year Contract with Potential for Extension
Position Overview
A Federal Government Agency is seeking a detail-oriented and organized Legal Clerk to provide administrative and legal support within its appellate and case management operations. This position supports the processing of appeals, maintenance of legal records, case tracking activities, and the preparation of legal correspondence and documentation.
The ideal candidate will possess strong analytical skills, the ability to apply laws and regulations to factual situations, and experience working with legal documents, case files, and electronic records systems. This role offers an excellent opportunity to support critical federal legal operations in a professional and mission-driven environment.
Minimum Qualifications
Candidates must possess one of the following:
Education
Associate’s Degree; ORBachelor’s Degree.Experience Substitution
In lieu of the education requirement, candidates may qualify with:
At least one (1) year of specialized experience applying laws, regulations, policies, and procedures to facts and circumstances presented in legal, administrative, or regulatory matters.Required Knowledge, Skills, and Abilities
Ability to analyze issues and apply laws, regulations, policies, and procedures to facts presented.Strong attention to detail and organizational skills.Ability to prepare, proofread, and format legal correspondence, reports, and official documents.Proficiency with Microsoft Office Suite, including Word and Excel.Experience using Adobe Acrobat Pro and electronic document management systems.Ability to maintain accurate records and case files.Strong written and verbal communication skills.Ability to manage multiple assignments and meet established deadlines.Experience working with confidential and sensitive information.Key Responsibilities
Case Processing and Appeals Support
Review and prepare acknowledgment orders and related legal correspondence.Enter new appeals and update existing case information within agency electronic case tracking and e-filing systems.Monitor case activity and ensure records are maintained accurately and timely.Assist with processing legal and administrative documentation related to appeals.Case File Management
Create, organize, and maintain Administrative Law Judge (ALJ) case files and related records.Ensure all case documentation is properly filed, indexed, and maintained within electronic and physical filing systems.Maintain case records in accordance with agency procedures and records management requirements.Administrative and Legal Support
Request court reporters and coordinate related documentation and scheduling activities.Process incoming and outgoing legal correspondence and case-related mail.Prepare and distribute "Ready-to-Go" decisions and other official communications.Assist with document preparation, scanning, filing, and records management activities.Support attorneys, legal staff, and management personnel with administrative and clerical functions.Reporting and Records Administration
Prepare routine administrative reports and weekly activity reports.Track case status information and update agency databases and tracking systems.Maintain logs, reports, and records to support legal operations and management reporting requirements.Perform quality control reviews to ensure completeness and accuracy of records and documentation.Preferred Qualifications
Prior experience supporting a law office, legal department, court system, administrative tribunal, or federal government agency.Familiarity with legal terminology, legal documentation, and case management procedures.Experience using electronic filing systems, records management systems, or case tracking applications.Experience working in a federal, state, or local government environment.Security Requirements
Must be legally authorized to work in the United States.Ability to successfully pass any required federal background investigation and security screening.Must comply with all federal agency security, confidentiality, and records management requirements. Read LessA federal agency in San Antonio, TX is seeking experienced Paralegals to provide comprehensive litigation and legal support to attorneys handling complex civil matters. The ideal candidate will have experience preparing legal documents, managing case files, conducting legal research, analyzing records, and supporting attorneys through all phases of litigation, including trial preparation.
This position offers the opportunity to work on high-profile federal legal matters in a collaborative and fast-paced environment.
Duties:
Required Qualifications
The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.
Our local government client is hiring a Master IT Program Manager to support their team in Washington, DC!!
Responsibilities:
- Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.
- Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.
- Manage the implementation of projects daily -- including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.
Qualifications:
- Completed Bachelor's degree
- PMP Certification, or PMI Agile Certified Practitioner (PMIACP), or SCRUM Master Certification
- 12+ years' experience leading multi-year hardware and software initiatives along with documentation in MS Visio, Atlassian Jira/Confluence
The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.
The Midtown Group is a multi-award-winning "Best Places To Work" staffing firm in Washington, DC (per Inc. Magazine)!!
A local government agency is seeking dependable and detail-oriented Clerical Assistants to provide administrative support in a fast-paced office environment. This position is ideal for individuals who enjoy organizing information, maintaining accurate records, and supporting daily office operations.
Duties
Open, sort, and distribute incoming mailScan, organize, and electronically file documentsMaintain paper and electronic filing systemsCopy, print, and prepare documents for internal and external distributionPrepare outbound mail and shipping packagesPerform light data entry with accuracy and attention to detailAssist with general office support and administrative tasks as assignedQualifications
High school diploma or GED requiredPrevious clerical, administrative, or office support experience preferredBasic computer skills, including Microsoft Office applicationsStrong organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesExcellent communication and customer service skillsAbility to work independently and as part of a teamThe Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.
Read LessThe Midtown Group is partnering with a well-established law firm seeking a Corporate Paralegal to support its Corporate & Business practice. This is a great opportunity to gain hands-on experience with entity management, compliance filings, and transactional support in a fast-paced legal environment.
What you’ll do:
Support attorneys across the full lifecycle of corporate mattersAssist with entity formations, amendments, and multi-state compliance filingsHelp prepare for business transactions and closings (due diligence, checklists, binders)Manage deadlines and maintain corporate records across jurisdictionsCoordinate with registered agents and assist with entity managementConduct legal research and maintain organized case filesWhat we’re looking for:
Paralegal certificate or relevant legal experience preferredExposure to corporate/business law is a plusStrong attention to detail, organization, and communication skillsProficiency with Microsoft Office; familiarity with legal research tools is helpfulAbility to manage multiple priorities in a deadline-driven environmentWhy this role stands out:
Hands-on exposure to corporate transactions and deal flowOpportunity to build expertise in compliance and entity managementCollaborative team with strong mentorship and growth potentialJob Title: Legal Assistant
Location: Potomac, MD (Monday – Friday, 9:00 am – 5:30 pm)
Compensation: $55,000 – $75,000 annually (based on experience)
Overview:
Our esteemed client is seeking a proactive and adaptable Legal Assistant to join their dynamic team. This full-time role offers an exciting opportunity to support multiple attorneys across various practice areas, serving as flexible overflow support to alleviate workload and ensure smooth operations. If you thrive in a collaborative environment and are eager to grow your legal career, this position could be your next step.
Key Responsibilities:
Assist with opening new files and processing engagement lettersManage calendaring, scheduling, and coordinate appointments efficientlySupport attorneys and legal staff with administrative tasks across multiple departmentsTrack and monitor important deadlines to ensure timely complianceMaintain organized case files and records, both physical and electronicSupport attorneys from case inception through resolutionProvide overflow support during busy periods, ensuring firm operations run seamlesslyContribute to maintaining organization and workflow during high-volume periodsPotential exposure to a variety of practice areas, including litigation and corporate lawQualifications:
Minimum of 3+ years of experience in a law firm environment (any practice area)E-filing experience in State and Federal Courts in MD, DC, and VA is preferredExceptional organizational skills with a keen eye for detailFlexibility and willingness to adapt to different teams and tasksComfortable working under pressure and managing multiple prioritiesStrong communication skills and a positive, team-oriented attitudeAbility to take direction from multiple supervisors as neededNice to Have:
Exposure to diverse legal practice areas such as litigation or corporate lawInterest in career advancement within the firmMotivation for long-term growth and developmentWhy Join Us?
Career Growth: The firm values promoting from within and offers pathways into specialized roles such as paralegal or senior administrative positions.Impactful Role: As a key member of the team, your work will directly support the firm’s operational efficiency and client service.Comprehensive Benefits: Enjoy a competitive benefits package including health, dental, and vision insurance; retirement plans; life, short-term, and long-term disability insurance.Collaborative Environment: Be part of a team that values work ethic, reliability, and positive attitude over mere specialization.This role is perfect for a motivated legal professional eager to expand their skills and contribute meaningfully to a respected law firm. If you’re looking for a position that offers stability, growth, and a collaborative environment, we encourage you to apply.
Read LessContract Attorney (Long-Term Federal Contract)
Location: Washington, DC (On-Site)
Schedule: Full-Time, 40 Hours per Week, Monday–Friday
Position Type: Long-Term Contract
Bar Admission: Active membership in good standing with any U.S. state bar or the District of Columbia Bar required
A federal agency headquartered in Washington, DC is seeking an experienced and highly motivated attorney to provide legal counsel and litigation support to its Office of General Counsel (OGC). This is an exceptional opportunity for a seasoned legal professional who enjoys working on complex federal legal matters and partnering with senior government attorneys on high-impact issues.
The successful candidate will advise agency leadership and OGC personnel on a broad range of legal matters while supporting significant litigation, administrative proceedings, and strategic legal initiatives.
Key Responsibilities
Legal Research, Analysis & Counsel
Conduct comprehensive legal research and prepare formal legal memoranda.Analyze complex legal issues and develop strategic options and written recommendations for agency leadership and OGC.Provide legal advice and subject matter expertise in areas including:Administrative LawEmployment LawPrivacy LawIntellectual Property LawEmployee Benefits LawProcurement and Contracting LawSupport OGC attorneys with legal analysis, risk assessment, and policy interpretation.Litigation Support
Conduct legal research related to active and anticipated litigation.Develop litigation strategies and provide recommendations regarding claims, complaints, and legal disputes.Draft, review, and edit pleadings, motions, briefs, and other litigation documents.Assist with settlement discussions and negotiations.Advise on local trial practice and procedural matters.Support all phases of discovery, including:DepositionsDocument review and analysisWritten discovery responsesWitness preparationPrepare and file court documents.Assist with trial preparation and courtroom presentations.Prepare, examine, and cross-examine witnesses.Identify, recommend, and coordinate expert witnesses when necessary.Attend court proceedings, hearings, conferences, trials, and post-trial matters.Assist with appellate matters and related legal proceedings.Perform additional legal services as directed by OGC personnel.Qualifications
Juris Doctor (J.D.) from an accredited law school.Active bar membership in good standing in any U.S. state or the District of Columbia.Demonstrated experience in litigation and legal research, writing, and analysis.Strong drafting, advocacy, and communication skills.Experience handling complex legal matters in a government, regulatory, or large organizational environment is highly desirable.Ability to manage multiple priorities and work effectively in a collaborative legal team environment.Why This Opportunity?
Work alongside experienced federal attorneys on sophisticated legal matters.Gain exposure to a broad range of substantive practice areas.Contribute to high-profile litigation and agency decision-making.Long-term, stable engagement with a respected federal organization.Meaningful public service impact in a dynamic legal environment.Qualified candidates with strong litigation, advisory, and analytical skills are encouraged to apply.
Read LessJob Title: Payroll Supervisor
Location: Bethesda, MD (Hybrid: 3 days onsite, 2 days remote)
Work Status: US Citizen or Green Card Holder required
Duration: ASAP – November 2026 with potential for extension
Overview:
We are seeking a Payroll Supervisor to join our team. In this pivotal role, you will leverage your extensive payroll expertise to manage biweekly payroll processing for approximately 1,300 employees, including full-time, part-time, seasonal, and contracted staff across multiple states. This position offers a unique blend of operational leadership, technical proficiency, and compliance management within a dynamic government contracting environment.
What You’ll Do:
Lead the end-to-end processing of multi-state payrolls, ensuring accuracy and timeliness.Oversee payroll transactions, including new hires, terminations, and adjustments, all while maintaining strict compliance with federal, state, and local tax regulations.Support the preparation and submission of federal, state, and local tax filings.Assist in audit preparation and respond to audit requests with detailed reports and documentation.Collaborate proactively with HR on timesheet corrections, employee onboarding, and offboarding processes within the payroll system.Generate comprehensive payroll reports to support fiscal, funding, and benefit reporting requirements.Calculate and process payroll adjustments, including terminations and corrections, ensuring accurate accounting entries.Investigate and resolve payroll discrepancies or issues for all employees, providing prompt, clear solutions.Support Workers’ Compensation administrative processes as needed.Maintain employee confidence by safeguarding payroll data and ensuring confidentiality.Support departmental initiatives to improve controls, mitigate compliance risks, and streamline payroll operations.Provide first-line support for payroll-related inquiries through the internal Payroll Help Desk.Qualifications & Skills:
Bachelor’s degree or equivalent experience in payroll, finance, or related field.Minimum of 10 years of payroll processing experience, with at least 5 years in a government contracting environment.Proven expertise with government payroll ERP systems, preferably Dayforce/Ceridian and Deltek CostPoint.Strong analytical skills with a keen eye for detail and accuracy.Excellent organizational, time management, and collaboration skills.Demonstrated ability to support compliance and mitigate risks effectively.Preferred: Certified Payroll Professional (CPP) certification.Why Join Us?
Be part of a respected organization committed to impactful research.Opportunity for career growth within a stable, reputable employer.Hybrid work environment supporting work-life balance.Competitive benefits package and ongoing professional development opportunities.Ready to make a difference? Apply today to bring your payroll mastery to our team and help us ensure excellence in every paycheck!
Read LessThe IT Operations Manager is a hands-on technical leader responsible for supporting the company's day-to-day IT operations while driving cybersecurity, infrastructure, and technology initiatives that enable the business to grow.
This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is equally comfortable resetting a user's Microsoft 365 password, troubleshooting desktop issues, deploying hundreds of laptops for a government project, and leading strategic initiatives such as cybersecurity compliance and IT process improvements.
The ideal candidate has previous experience working for a Managed Service Provider (MSP) or in a similarly fast-paced consulting environment where balancing multiple priorities and delivering exceptional customer service were essential. Experience with ConnectWise and modern Microsoft cloud administration is highly preferred.
Key Responsibilities
IT Operations & End User Support
Serve as the primary technical resource for the organization, providing responsive, customer-focused support to employees in a hybrid work environment.Manage the IT help desk, prioritize tickets, troubleshoot hardware and software issues, and resolve complex technical problems.Administer Microsoft 365, including:Microsoft 365 Admin CenterEntra ID (Azure AD)Exchange OnlineTeamsSharePointUser provisioning and deprovisioningPassword resetsMFA administrationMicrosoft licensingUtilize Remote Monitoring & Management (RMM) tools to proactively maintain and support company devices.Manage company IT assets and lifecycle processes.Infrastructure & Technology Operations
Maintain secure, reliable, and scalable IT infrastructure.Lead hardware procurement, deployment, imaging, configuration, inventory management, and equipment recovery.Support large-scale deployment projects involving hundreds of devices on accelerated timelines.Manage relationships with IT vendors and technology partners.Cybersecurity & Compliance
Maintain the organization's cybersecurity posture and continuously improve security controls.Guide the organization to achieve and maintain certifications such as:CMMC 2.0SOC 2ISO 27001The ideal candidate would have either:direct experience leading certification efforts, orexperience working closely with third-party compliance firms and the ability to effectively manage those engagements.Develop and maintain security policies, disaster recovery plans, business continuity documentation, and change management processes.Business Partnership
Act as a trusted technology advisor to business leaders.Recommend solutions that improve operational efficiency and employee experience.Monitor technology performance, identify risks, and proactively resolve issues before they impact the business.Develop KPIs and reporting to measure IT performance and service delivery.Qualifications
Required
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).5+ years of progressively responsible IT operations experience.Strong Microsoft 365 administration experience, including licensing, Entra ID, Exchange Online, Teams, SharePoint, MFA, and user lifecycle management.Experience supporting hybrid work environments.Excellent troubleshooting skills with a customer-service mindset.Experience managing multiple priorities with minimal supervision.Highly Preferred
Previous experience working for a Managed Service Provider (MSP).Experience using ConnectWise or similar PSA/ticketing platforms.Experience with RMM platforms such as Action1.Experience supporting organizations pursuing CMMC, SOC 2, ISO 27001, NIST, or similar compliance frameworks.Experience coordinating with third-party cybersecurity and compliance vendors.Technical Experience
Experience with many of the following technologies is preferred:
Microsoft 365 Admin CenterEntra ID / AzureExchange OnlineTeams Admin CenterSharePoint Admin CenterConnectWiseAction1ZendeskCisco MerakiBitdefender GravityZoneProofpointLoginTCSnipe-ITActivTrakProdoscoreWhat Success Looks Like
The successful candidate is a hands-on IT leader who:
Solves technical problems quickly and effectively.Delivers exceptional customer service to internal users.Thinks strategically while remaining willing to handle day-to-day support.Builds scalable IT processes that support business growth.Communicates effectively with both technical and non-technical stakeholders.Keeps the organization secure while balancing operational efficiency and cost.Read Less
