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• 

  Direct Care Worker  

  The MH Group LLC

  - Hampden County

  Posted: 18/05/2026

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  Home Care Direct Care Worker We are looking for compassionate, reliabl... Read More

  Home Care Direct Care Worker We are looking for compassionate, reliable, and dedicated Home Care Direct Care Workers to provide personalized, in-home support to individuals with intellectual and developmental disabilities. This role plays a vital part in helping clients live safely and independently in the comfort of their homes while maintaining dignity, routine, and connection to their communities. Key Responsibilities: Provide direct, one-on-one care tailored to each client's individualized care plan, promoting independence and enhancing their quality of life. Support clients with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, and mobility assistance. Assist with light housekeeping, laundry, grocery shopping, and meal planning/preparation tailored to dietary and cultural needs. Encourage and facilitate social engagement and recreational activities, both at home and in the community. Accompany clients to medical appointments, errands, and family visits as needed, providing transportation and companionship. Monitor and report changes in health or behavior to supervisors to ensure prompt and appropriate adjustments in care. Maintain clear, accurate records of services provided, while safeguarding client privacy and complying with HIPAA regulations. Foster a safe, respectful, and nurturing home environment aligned with agency values and individual rights. Requirements: Experience in homecare, personal care assistance, or direct support services for individuals with disabilities, chronic conditions, or age-related needs. Ability to provide compassionate, patient-centered care in a home setting, respecting the individual's dignity, preferences, and independence. Physical capability to assist with mobility, transfers, and personal care tasks, including lifting and repositioning clients as needed. Strong interpersonal and communication skills to effectively engage with clients, families, and care teams. Current CPR and First Aid certification preferred (or willingness to obtain upon hire). Reliable transportation and a valid driver's license (if transportation of clients is required). Ability to follow care plans, maintain accurate documentation, and uphold client confidentiality in accordance with HIPAA and agency standards. Flexibility to adapt to varying schedules and care needs in a home environment. Read Less

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• T

  Auto Service Experience Specialist  

  The MH Group LLC

  full_time - Springfield

  Posted: 31/07/2025

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  Job DescriptionJob DescriptionDescription:About the Role: We are seeki... Read More

  Job DescriptionJob DescriptionDescription:

  About the Role:
  We are seeking a reliable and customer-focused Automotive Front Office Coordinator to join our team. In this pivotal front-line role, you will be responsible for welcoming customers, handling phone inquiries, processing documentation, and supporting both administrative and operational functions within our automotive service department. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys engaging with customers in a professional setting. Prior experience in a parts or service department is a plus, but not required.

  Key Responsibilities:

  Greet and assist customers and visitors with a warm, professional demeanor.
  Answer and direct incoming phone calls; take accurate messages when necessary.
  Accurately write and process work orders for vehicle services.
  Receive incoming parts orders or shipments and verify contents.
  Review packing slips and report any discrepancies.
  Assist with customer payments and prepare release documentation for serviced vehicles.
  Maintain organized records of customer interactions, payments, and vehicle details.
  Perform general administrative tasks including data entry, filing, scanning, and organizing documentation.
  Keep the front counter and showroom area clean and orderly.
  Address customer concerns with professionalism and escalate when necessary.
  Follow company policies, health and safety regulations, and data privacy standards.
  Requirements:

  Skills & Qualifications:

  Previous experience in the automotive industry is preferred Strong communication skills—both verbal and written Proficient with basic computer systems and office software (Microsoft Word, Excel, Email) Highly organized with the ability to multitask in a dynamic environment Excellent attention to detail, especially with documentation and inventory Familiarity with vehicle service paperwork or logistics is a plus Friendly attitude and ability to work independently or as part of a team

  Why Join Us?

  Stable weekday schedule (no weekends) Supportive and team-oriented work environment Opportunity to grow within the automotive industry

  If you are a dependable professional who enjoys providing top-tier customer service and keeping operations running smoothly, we’d love to hear from you.

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