Houseperson
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry area. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate  Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Follow a daily schedule of cleaning all areas Greet guests in a friendly mannerDeliver items to guest rooms when requestedReport maintenance deficiencies Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects as needed Assist in cleaning guest rooms, as neededNecessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgroundsHas the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds Able to work for 8 hours in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to work in extreme conditions such as heat, cold and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to writeVision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time OffOptional Health, Wellness and Care benefitsHealth Reimbursement ProgramFlexible Spending AccountStay DiscountsOptional Company paid Life Insurance401(k) and 401(k) matchingEmployee Assistance ProgramSeveral Voluntary and Supplemental Insurance OptionsSelect Paid Holidays and One Personal Floating HolidayLoyalty Incentives and Other Unique Incentive ProgramsGuest Services / Front Desk Representative
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encounteredNecessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand EnglishVision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time OffOptional Health, Wellness and Care benefitsHealth Reimbursement ProgramFlexible Spending AccountStay DiscountsOptional Company paid Life Insurance401(k) and 401(k) matchingEmployee Assistance ProgramSeveral Voluntary and Supplemental Insurance OptionsSelect Paid Holidays and One Personal Floating HolidayLoyalty Incentives and Other Unique Incentive ProgramsRoom Attendant / Housekeeping
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest’s needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards. Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment. Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly. Responsible for the hallway in front of room. Deep cleans one room daily. Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Disinfects surfaces in bathroom. Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack. Vacuums each room and hallway. Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed. Maintain a clean and attractive work area, uniform, and person. Should have knowledge of fire alarm and evacuation procedures. Must be responsible for security of guests, fellow Associates, and hotel assets. Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests. Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc.Necessary Skills:
Must have an outgoing personality. Must be able to work a flexible schedule. Must be honest and work well with others. Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Stand/walk on feet for 8 hours and work in a restrictive space/environment. Must have eyesight-enabling vision both near and far. Must be able to climb up and down stairs. Must speak in a clear, understandable voice and hear at a basic level, and understand English. Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds.Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time OffOptional Health, Wellness and Care benefitsHealth Reimbursement ProgramFlexible Spending AccountStay DiscountsOptional Company paid Life Insurance401(k) and 401(k) matchingEmployee Assistance ProgramSeveral Voluntary and Supplemental Insurance OptionsSelect Paid Holidays and One Personal Floating HolidayLoyalty Incentives and Other Unique Incentive ProgramsPart Time Night Auditor
NOTE: This is a part time Night Audit. Shift is generally Wed, Thurs & Fri - 11pm - 7am
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day’s business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeepingNecessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needsVision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time OffOptional Health, Wellness and Care benefitsHealth Reimbursement ProgramFlexible Spending AccountStay DiscountsOptional Company paid Life Insurance401(k) and 401(k) matchingEmployee Assistance ProgramSeveral Voluntary and Supplemental Insurance OptionsSelect Paid Holidays and One Personal Floating HolidayLoyalty Incentives and Other Unique Incentive ProgramsGuest Services / Front Desk Supervisor
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in overseeing the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training Have proven advanced knowledge and skills related to guest services, PMS systems and basic supervisory skillsAdhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associateAssist in overseeing the Front Office and maintains a high standard Monitor and evaluate guest satisfaction Recognize regular and VIP Guests promoting Brand loyalty program Maximize room occupancy at best rates Promote other services and facilities of the hotel through up-selling techniques Assist with other departments when necessary Comply with hotel security, fire regulations, and all health/safety regulation and legislation Have knowledge of all hotel systems including phone PBX system, key system, PMS systems, and company programs Have knowledge of surrounding areaNecessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden RuleAble to work with people from diverse cultures and backgroundsValues of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstratedHave finger dexterity for operating equipment such as PMS systems and computers.Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate guest needs and operational items for team.Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time OffOptional Health, Wellness and Care benefitsHealth Reimbursement ProgramFlexible Spending AccountStay DiscountsOptional Company paid Life Insurance401(k) and 401(k) matchingEmployee Assistance ProgramSeveral Voluntary and Supplemental Insurance OptionsSelect Paid Holidays and One Personal Floating HolidayLoyalty Incentives and Other Unique Incentive Programs