Position Title: Patient service RepLocation: Las Vegas, NV 89128Duration: Contract 3+ months (possibilities of extension)Schedule: Monday to Friday, 8:00 AM – 5:00 PMInterview Mode: TelephonicKey Responsibilities:Manage administrative intake for facilities, provider offices, and members.Coordinate service requests with hospitals, clinics, facilities, and clinical teams.Process referrals and prior authorizations including intake, notifications, and census updates.Support clinical staff by preparing documents and triaging cases for coverage review.Resolve inquiries from members and providers efficiently and professionally.Operate in a high-volume, customer service-driven environment, primarily over the phone.Required Software Skills:Proficiency in Adobe, Facets, and Macess.Experience on EMR systems
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