Overview
Job Description The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:Engage with guests to ensure their stay is going wellWork as a team to accomplish the goal of resort/hotel cleanlinessWalk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.Pickup clean linen and refill the par stock of linen on each floor pantry.Deliver towels, cribs, cots and other items to the guest rooms on requests.Perform duties of room attendant when necessary.Refill the par stock of guest amenities and supplies on each floor pantry.Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.Clean all public areas in the prescribed manner while following department standard operating procedures.Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.Always respond in a friendly, helpful manner to guests and other team members.
Responsibilities
QUALIFICATIONS: Housekeeping experience desirableNeat, pleasant personalityTime management skillsAbility to work on feet for an extended periodAbility to communicate effectivelyAbility to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.Lift, carry and position loads of at least 25lbs.Must be flexible to work weekend, evenings and holidays.
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Overview
We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. Full-Time and Part-Time positions available. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we would like to speak with you! ESSENTIAL FUNCTIONS: Perform all duties required for a warm welcome and efficient check in and check out process, abiding by our service standards Maintain the highest level of associate/guest relationsAnswer all phone calls promptly and knowledgeably, always ensuring complete and accurate informationConduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests, amenities or celebrationsBe knowledgeable of Vermont and area events and offerings to suggest to guests/visitorsBe knowledgeable and provide information on special events, group needs, resort amenities and activities and distribute associated information/packets, gift bags, etc.Perform all cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks Resolve guest issues and ensure follow-up as needed with the guest and applicable department Complete all items on appropriate (AM, PM, Overnight) checklist by end of shiftPerform reservation functions including entering and updating group filesAttend departmental stand-up meetings on an as needed basisAssist in keeping the front desk area clean, stocked, and organizedAssist with room deliveries or guest/visitor requests on an as needed basisMaintain a positive and collaborative working relationship with front office associates and all departmentsEnthusiastically collecting guest feedback and communicate to appropriate leaderComplete additional tasks as assigned by Supervisors or Director
Responsibilities
At least 1 year of previous experience in a front desk role at a hotel or resort required Ability to be friendly and engaging with all guests, visitors and fellow associates required Strong communication skills required Excellent computer skills required Excellent listening skills required Ability to handle multiple tasks efficiently required Knowledge of MS Office is required Ability to learn computer systems quickly strongly preferred Ability to work well under pressure in a fast-paced environment Ability to walk and stand for extended periods of time required Ability to reach, crouch, bend, push/pull throughout duration of shift Ability to lift up to 30 lbs.
PI58c6f3fbab34-8437
Overview
We are looking for an experienced Painter or Carpenter, who is highly motivated, and detail oriented to join our team! This individual performs a variety of maintenance trade functions such as the wall repair (Stucco, textured), Painting, Furniture repair and painting. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role:Performs general maintenance of building, facility and soft goodsPerforms finishes repairs and touch ups to various surfaces throughout the hotel and meeting spacePerforms preventative maintenance and maintains logs in an organized mannerMake repairs to woodwork, wall vinyl, doors and window, carpeting, etc.Participates in the hotel/resorts preventive maintenance programKeeps records as required by company policy and procedures.Maintains logs on completed tasks. Prepares reports as requested by supervisors and submits in a timely manner.
Responsibilities
Additional Job DescriptionSomeone with a experience working as a painter or carpenterSomeone with knowledge of "household" repairs (carpentry, electrical, plumbing, etc.)Someone with an engaging and welcoming personality with good communication skillsSomeone with a strong attention to detailSomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone who is available to work various shifts to include weekends and holidaysAbility to climb up and down laddersAbility to differentiate color differences /variationsAbility to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.Ability to lift up to 50 lbs.This is a Monday-Friday Full Time position
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Overview
The Security Officer is responsible for the safety and security of guests, employees and their property. This includes supporting other department activities to help assure the highest levels of guest and employee service. The Security Officer will s ecure the grounds and attend to guests needs. The Security Officer will also help guide and support the administration of, and training on, safety and security functions for both other security officers and the employees. This is a Part time position, 2-3 nights per week (Tuesday and Wednesday at a minimum).
Responsibilities
Education and/or Experience: High School Diploma or GED. One year security experience, and/or three years military preferred.Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees.Reasoning Ability: Must be able to use appropriate judgement in determining situations requiring immediate/emergency response and action.Certificates, Licenses, Registrations: Valid CPR certification. First Aid certification.While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
PI64f3b9698c80-8495
Overview
We are looking for someone passionate about the culinary arts to join our Culinary team . This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant. T he Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role:You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)You will have the opportunity to experience using knives and various kitchen equipmentYou will reach and recreate recipesYou will be consistent on all food preparationYou will learn how to minimize food waste through cross utilizationYou will have the opportunity to work with a world class culinary teamYou will create workstations with all needed ingredients and cooking equipmentYou will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)You will keep a sanitized and orderly environment in the kitchenYou will ensure all food and other items are stored properlyYou will be responsible for the quality of ingredients
Responsibilities
$500.00 Sign-On Bonus: $250.00 payable in first paycheck and $250.00 after 90 days in good standing.
PIa078166ccf88-8456
Overview
Job Description The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:Engage with guests to ensure their stay is going wellWork as a team to accomplish the goal of resort/hotel cleanlinessWalk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.Pickup clean linen and refill the par stock of linen on each floor pantry.Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallwaysHelp the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.Clean all public areas in the prescribed manner while following department standard operating procedures.Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.Always respond in a friendly, helpful manner to guests and other team members.
Responsibilities
Housekeeping experience desirableNeat, pleasant personalityTime management skillsAbility to work on feet for an extended periodAbility to communicate effectivelyAbility to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.Lift, carry and position loads of at least 25lbs.
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Overview
We are looking for individuals with great attention to detail to join our kitchen team as a Dishwasher/Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel's kitchen areas. This role truly is part of the "Heart of the House" and provides key services for culinary and food service teams so they can provide great service to our guests. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:You will have the opportunity to interact with team members and create a positive and upbeat work environmentYou will maintain a daily sanitation log for both dish machine and manual pot wash sinkYou will ensure the work areas are left ready and communicate any items that are not readyYou will lead our Green initiatives by properly recycling all cardboard using the compactorYou will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisorYou will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and fallsYou will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small waresYou will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environmentYou will have the opportunity to learn different tasks within the kitchen and develop new skillsYou will be part of a team and be able to assist in other areas when business levels dictateYou will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile
PI497dd1eb122c-8544
Overview
We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer! This individual p erforms a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role:Performs general maintenance of building and facility mechanical, electrical, and plumbing systems.Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors.Makes repairs on plumbing fixtures, piping, drains and sanitary systems.Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc.Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment.Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.
Responsibilities
Someone with a experience working in a Maintenance role at a hotel or resortSomeone with knowledge of "household" repairs (carpentry, electrical, plumbing, etc.)Someone with an engaging and welcoming personalitySomeone with a strong attention to detailSomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsSomeone who is available to work various shifts to include weekends and holidaysAbility to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.Ability to lift up to 50 lbs.
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