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The Cigna Group
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  • Warehouse Associate Representative  

    - Saint Louis
    Are you ready to step into a position that combines your communication... Read More
    Are you ready to step into a position that combines your communication skills, attention to detail and ability to multitask? In a climate controlled factory that delivers to hundreds of thousands of patients each week, the Warehouse Associate Representative is responsible for performing tasks related to receiving product, stocking and replenishment, and inventory control. If you've always wanted to work in pharmacy operations and enjoy a fast-paced and friendly company environment, this is the opportunity for you. This position requires that the applicant successfully complete registration with the Missouri State Board of Pharmacy as a pharmacy technician. This process includes a criminal background check, fingerprinting, and a review of the last three years of state income tax filings. Additional information about these requirements can be found at https://pr.mo.gov/boards/pharmacy/375-0408.pdf . **This role is Worksite dependent and can** **_only_** **be performed onsite. You must be fully vaccinated if you're to come onsite OR undergo testing twice a week.** How you'll make a difference: What you'll do: + Use your analytical mindset and our awesome training. Safely unpack and evaluate incoming product for correct count and condition. Maintain bin and shelf inventory-including shelf counts and expired product audits. + Juggle multiple tasks without sacrificing deadlines or attention to detail. Safely operate material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc.-to unload trucks and stock the warehouse/pharmacy. + Be tech savvy. Accurately enter data using computers and scanners. What you should have: + High School degree or equivalent + 0-1 years relevant work experience + Basic math, organization, computer, and communication skills; + Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions ABOUT EXPRESS SCRIPTS At Express Scripts, we dare to imagine a better health care system, and we're driven to make it happen. Where some see obstacles, we see possibilities. We're challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all. We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes - like no one else can. We believe health care can do more. We are Champions For Better. Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • **Bilingual Spanish Onsite Health Coach - Evernorth Workplace Care - M... Read More
    **Bilingual Spanish Onsite Health Coach - Evernorth Workplace Care - Miami FL** **Evernorth Workplace Care** offers health care delivery services along with population health and health coaching solutions, conducted in person. **Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live.** Our Evernorth Workplace Care solution isn't a one-size-fits-all model. Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience. **_Evernorth Workplace Care - Personalized Care Where You Are_** Our experienced Health Coach will: - Provide onsite face-to-face customer coaching and support - Identify customer health education needs through targeted health assessment activities. - Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals. - Empower customers to become an active participant in their own health outcomes. - Assist Customer in overcoming barriers to better health - Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars. - May perform biometric screenings, including finger sticks, blood pressure, body composition, etc. - Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. - Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. **Qualifications** : - Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion - Bachelor's degree in a health-related field. Master's degree preferred. - Registered Dietitian licensed in respective state is preferred - CPR/BLS certification through the American Red Cross or American Heart Association is required. - High energy level, with dynamic presentation skills is required. - Positive role model in demonstrating healthy behaviors - Passion for health improvement - Ability to work independently - Customer-centric focus - Ability to proactively collaborate professionally with the client and other matrix partners. - Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. - Proven administrative abilities, with strong computer and software application skills. - Bilingual Spanish and ability to pass oral and written assessments **Bonus points for** : - CHES (Certified Health Education Specialist) - Motivational interview training/experience. - Smoking cessation and diabetes experience. This role is based in person in Miami FL. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • Ready for a job that encourages you to use your communication and prob... Read More
    Ready for a job that encourages you to use your communication and problem solving skills? If so, prepare to use those skills to help your patients' dreams of having a family come true! As a **Customer Service Associate Representative** at Freedom Fertility, you'll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness. **Here's a little more on how you'll make a difference:** + Ensure process efficiency - Work with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers. + Pay attention to detail - Accurately obtain and enter patient information, including shipping, insurance and payment information. + Be a team player - Escalate complex claims to the appropriate team for further action. **Why join us?** + Health coverage effective day 1 (including medical, dental, vision) + Holiday, PTO and OT pay + 401K with company match + Tuition reimbursement + Fun, friendly and unique culture - bring your whole self to work every day! **What you need to do the job:** + An empathetic and fun-loving personality with a few good jokes on the ready + High School Diploma or GED required + Excellent customer service, organization and time management skills + Multitasking - Operating several systems at once + PC skills including knowledge of Microsoft Office Suite (Outlook) and Internet If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • The Agentic Operations Product Lead is a senior individual contributor... Read More
    The Agentic Operations Product Lead is a senior individual contributor who accelerates the delivery of agentic AI solutions across high‑impact pharmacy and insurance operations. This role translates complex, manual workflows into production‑ready AI capabilities that improve speed, quality, and cost outcomes. Working within fast‑moving agentic pod teams, you take ideas from concept to deployment and measurable value-quickly and responsibly. **Responsibilities** + Lead end‑to‑end execution of agentic AI solutions, owning the path from problem definition through production deployment and value realization. + Rapidly stand up prototypes and proofs of value, progressing ideas through pilot, scale, and sustained operations. + Translate business and operational needs into clear epics, user stories, success metrics, and delivery plans that enable fast, focused execution. + Partner closely with engineering, AI/ML, data, and R&D teams to deliver production‑ready solutions aligned to system and regulatory constraints. + Apply working knowledge of agentic AI concepts-including orchestration, autonomy levels, exception handling, and human‑in‑the‑loop patterns-to guide design decisions. + Collaborate with frontline users and operations leaders to gather feedback, refine usability, and continuously improve solution performance. + Track performance metrics such as accuracy, throughput, quality, cost, and adoption to ensure solutions deliver expected operational value. + Communicate progress, tradeoffs, and outcomes clearly to stakeholders while maintaining alignment with director‑level strategy. **Qualifications** **Required** + 5+ years of experience in product ownership, product management, or business analysis within healthcare, PBM, or operations‑focused environments. + Experience delivering complex automation, AI, or analytics solutions from concept through production. + Strong understanding of Agile delivery models and close collaboration with engineering and data teams. + Ability to operate effectively in fast‑paced, ambiguous settings while making sound execution decisions. + Strong analytical and communication skills, with the ability to bridge business and technical perspectives. **Preferred** + Bachelor's degree in a relevant field. + Experience supporting agentic AI, AI/ML, workflow automation, or NLP‑driven solutions. + Familiarity with pharmacy operations, insurance workflows, or contact center environments. + Comfort working in tiger‑team or startup‑style delivery models within large enterprises. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 115,600 - 192,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ Read Less
  • **POSITION SUMMARY:** The Network Lead Associate is responsible for i... Read More
    **POSITION SUMMARY:** The Network Lead Associate is responsible for initiating maintenance and strategy solutions for all Centene Lines of Business. Responsible for the planning, internal coordination, maintenance, and communication of client Network activities and performance for Line of Business initiatives while maintaining key client relationships. Utilizes technology, tools, processes and resources to anticipate and exceed client needs and expectations. Collaborates with internal business partners on client activity, expectations, and service needs. **ESSENTIAL FUNCTIONS:** + Manages day to day client relationships through comprehensive knowledge of client's Network contractual and regulatory requirements. + Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services. + Responsible for timely and accurate management and execution of all client Network requests, including Network changes, error corrections, new setups and escalated issues. + Leads client resolution/escalation of client network issues as well as custom technology projects or strategies. + Supports ongoing collaborative efforts with external partners and their consultants to conduct off-site meetings and recurring webcasts as appropriate. + Champions internal advocacy for client service. Member experience. + Supports Risk Management for client performance guarantees. **IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:** + Bachelor's degree preferred + 5+ years work experience in a similar role or industry + Experience working in the regulated markets space + Excellent PC skills including Microsoft Office and Internet + Excellent verbal and written communication and presentation skills + Strong analytical and problem-solving skills + Strong focus on client satisfaction and client retention results + Demonstrated ability to manage projects + Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency + Ability to travel overnight up to 5% If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • **Marketing Principal, C‑Suite Strategy & Executive Engagement (Health... Read More
    **Marketing Principal, C‑Suite Strategy & Executive Engagement (Healthcare Growth)** This **Marketing Principal** role owns the strategy and partners on the execution of how we earn credibility and access with senior executive buyers in the healthcare employer market and translate that executive engagement into measurable growth. This role sits at the intersection of brand, demand, and relationship-building, creating high-value, insight-led experiences that position our organization as a trusted partner to executive buyers. This role will shape how we show up in key "C-suite arenas," elevate our thought leadership, and drive measurable impact on pipeline, retention, and share of wallet. You will define the executive audience strategy (personas, profiles, what we lead with, and where we show up), build high-impact programs that build trust, open doors and move deals, and partner tightly with Sales and Account teams to accelerate pipeline, retention, and expansion. This is not a generalist marketing role. It is a growth role designed for a senior marketer who can operate with executive presence, shape enterprise narratives, and build account-level plays that produce outcomes in complex, high-consideration buying environments. **Key Responsibilities** **Executive Buyer Strategy and Market POV** + Set the executive buyer strategy across priority segments (large national key accounts, mid and small organization) and accounts (e.g., CHRO, CFO, CEO, benefits leaders): targeting, messaging hierarchy, and engagement approach by stage of the buying cycle + Convert business priorities (growth, retention, cross-sell) into executive-relevant points of view, narratives, and "why now" storylines + Build and maintain an outside-in understanding of executive priorities, triggers, and objections (market shifts, workforce strategy, affordability, risk, performance) **C‑Suite Engagement Programs that Drive Growth** + Design and run high-value executive engagement programs that create access and progression in priority accounts, including executive roundtables, curated forums, and bespoke experiences + Partner with Sales/Account teams to turn engagement into account plans, meeting pathways, and deal progression (pre-briefs, follow-ups, conversion plays) + Identify and activate the right external venues and partnerships where executive buyers convene (industry councils, peer networks, associations) with a clear rationale and ROI model **Thought Leadership and Executive Content** + Lead development of insight-led thought leadership agenda that earns executive attention and supports seller conversations (not marketing fluff) + Partner with internal SMEs to distill complex topics into crisp executive-ready assets: POVs, briefing docs, talk tracks, executive presentations, and account-specific narratives + Ensure messaging is anchored in proof (outcomes, evidence, client realities) and clearly differentiated in the competitive landscape **Operating Model, Measurement, and Optimization** + Define success metrics tied to growth outcomes: executive meetings created, conversion to next steps, influenced pipeline, deal acceleration, expansion penetration, and retention impact + Build a measurement and reporting cadence that's credible to Sales and senior leaders; use insights to continuously improve targeting, content, and program design + Drive cross-functional alignment across marketing, communications, product, analytics, and sales to remove friction and increase speed to impact **Ideal Candidates Will Offer** + 10+ years of experience in B2B / complex services marketing, with clear evidence of influencing senior executive audiences + Track record in executive engagement, strategic account marketing/ABM, field marketing, or growth marketing roles where work directly supported revenue outcomes + Healthcare, benefits, or other highly regulated/complex industries strongly preferred + Ability to work from a Cigna Group office 3 days a week, if applicable in your area. Preferred locations would include Sunrise (FL), Bloomfield (CT), Franklin Lakes (NJ) and NYC (Midtown). **Capabilities (Principal-level expectations)** + Executive presence: can write and speak in a way that resonates with senior buyers and internal leaders + Strategic depth and precision: can define the "so what," make choices, and create a coherent approach rather than a list of activities + Commercial orientation: understands sales motions and can connect marketing programs to progression, conversion, and growth outcomes + High influence without authority: proven ability to align senior stakeholders and lead through ambiguity + Strong analytical judgment: can define and defend success metrics, and adjust based on what's working **Success Metrics** + Clear executive engagement strategy launched for priority segments/accounts, with alignment across Marketing and Sales + Increased volume and quality of executive meetings and next-step conversions in priority accounts + Demonstrable influence on pipeline creation and late-stage acceleration tied to engagement programs + Increased penetration of executive relationships within key accounts (multi-threading across the buying group) + A repeatable playbook for executive engagement that scales across segments and field teams If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 130,400 - 217,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About Cigna Healthcare** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • *This job can be filled to align with any Cigna/Evernorth multifunctio... Read More
    *This job can be filled to align with any Cigna/Evernorth multifunction office location* **Job Description** As the Express Scripts Inc. (ESI) Health Plans Division (HPD) Operation Director (OD), you will provide operational leadership, expertise, and oversight to our complex customized clients and our front-line Account Managers. The Operations Director is responsible for developing strategies that effectively align Express Scripts' operational services and solutions to meet the objectives of their assigned portfolio of Express Scripts clients. The position is ultimately responsible for the planning, internal coordination, implementation, maintenance, and communication of client activities and performance for their assigned book of business. This role maintains ongoing key client relationships while leading/coaching an assigned group of front-line client-facing Account Managers focused on the operational aspects of supporting clients within the assigned portfolio. This client facing OD role will report to a Sr. Operations Director (SOD) within HPD and is ultimately responsible for all day-to-day and strategic operational activity of his/her assigned HPD client portfolio ensuring that all Service Level Agreements (SLA) meet or exceed their contractual obligations; thereby driving client satisfaction and retention. This role is intended for individuals who can establish and maintain solid working relationships with leaders from both internal and external (clients, vendors, and/or consultants) departments. The ideal candidate will have a superior working knowledge and understanding of the pharmacy benefit industry/processes including, but not limited, to those within Commercial, Health Care Exchanges, Medicaid and Medicare lines of business. **Responsibilities include but are not limited to the following:** + Client retention via operational excellence within assigned client portfolio + Cross-functional collaboration with areas such as Benefits, Information Technology, Regulated Markets, and Product + Maintaining strong client relationships with complex clients to ensure retention, operational performance, and client satisfaction targets are met or exceeded + Oversight of client resolution/escalation of client issues + Oversight of custom technology projects or strategies + Oversight of assigned Account Managers ensuring that they build strong client relationships that align with operational goals of those assigned client(s) and ESI + Leading, coaching, and mentoring on-site and remote team members + Work collaboratively with other roles on the Account Management Team + Highlight career development opportunities, evaluate performance, and provide feedback to promote employee growth and retention + Leading ongoing collaborative efforts with external leadership and their consultants to conduct off-site / on-site meetings and recurring webcasts as appropriate + Champion internal advocacy for client service and member experience + Establishment of risk management activities for client performance guarantees + Sponsor standard and more complex projects that require development by ensuring client requirements are clearly defined, thoroughly captured, and implemented to the commitment + Leads HPD key initiatives aimed at improving the client experience, business model, employee well-being, margin or other processes + Champions SOP and establishes best practices as needed **Minimum Qualifications:** + Bachelor's degree in related field or equivalent work experience + 10+ years of relevant work experience + Self-sufficient + An experienced organizational leader who can collaborate with all levels and can tailor the message with the right level of detail as appropriate + Strong executive presence + Uses good judgement and proper channels in terms of when to escalate, leveraging colleagues and leadership + Proficient PC skills including WebEx, Microsoft Word, Excel, and PowerPoint + Knowledge of the PBM industry + Superior verbal and written communication skills + Creative thinking skills + Experience with leading teams and mentoring individuals to success + Demonstrated ability in managing high visibility projects, often independently or through Sr. Leadership + Resourceful with a proven ability to exercise good judgement in problem solving + Able to manage multiple tasks simultaneously; shift priority quickly as needed + Strategic thinking; weighs the potential risks or conflict associated with executing change and has awareness to how it may impact downstream or interdependent systems + Ability to comprehend the business need while also anticipating questions, and addressing those proactively back to the client and/or Leadership + Fluent with most or all Express Scripts tools used in Account management (e.g., CSP, Trend Central, CBM, Ops-Insight, CTE, Bi-Query, etc.) + Knowledge of CMS and HHS requirements and regulations associated with Med-d and ACA + Possesses a keen awareness to client temperature and proactively creates mitigation plans + Takes powerful initiative to develop action plans to resolve areas of opportunity + Proactive follow-up and understands when to raise risks/concerns + Ability to travel overnight up to 10-15% as needed, mostly with ample notice If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 121,700 - 202,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ Read Less
  • Cigna-Evernorth Services, Inc. seeks a Software Engineering Advisor fo... Read More
    Cigna-Evernorth Services, Inc. seeks a Software Engineering Advisor for our Austin, TX location to utilize understanding current and future business operations and client needs to develop roadmaps while keeping complexity, feasibility, business value of features and functionality. Responsibilities: - Provide the best practices and savings to the customer relationship management (CRM) business and operations through a thorough understanding of the application. - Perform proof of concepts for new technology adoption in CRM. - Provide design recommendations to implement highly scalable code components. - Participate in technical research and analysis to make recommendations on solutions that align with business needs. - Provide feedback on and act as the principal designer for the complex CRM App development system. - Participate in the creation of end-to-end solutions to maximize alignment with target states and reusing IT assets. - Partner with pharmacy teams to increase the quality of incoming alerts/INCs. - Provide insight into the CRM PI planning roadmap and articulating technical direction and consideration. - Create solutions that adhere to the security standards of the company and provide guidance for the secure coding practice; and - Review and approve design and logic configurations. - Hybrid work schedule Qualifications: - Bachelor's degree in Computer Engineering, Computer Science or related field and 5 years of experience. - Requires experience with: Defining and governing the architecture of large-scale Pega PRPC applications, ensuring compliance with guardrails, performance optimization, and scalability across multi-channel environments; - Event-Driven Architecture (EDA) using Kafka; - Driving end-to-end delivery of Pega programs, including requirements elaboration, solution blueprinting, technical design authority, sprint planning, quality assurance, and production readiness, while enforcing governance standards; - Coordinating with business stakeholders and external vendors to manage dependencies, mitigate risks, and ensure timely delivery of complex, multi-system solutions; - Collaborating with enterprise architects, business leadership, and cross functional stakeholders to gather requirements, define solution roadmaps, and translate business processes into scalable Pega-based workflows; - Using Pega Decision Management and Next-Best-Action frameworks for real-time, data-driven customer engagement; - Leveraging advanced rule-based frameworks, Enterprise Class Structure (ECS), and optimized ruleset strategies for scalability and maintainability; - Designing and implementing advanced integrations between Pega and external systems using REST, SOAP, JMS, MQ, and secure authentication protocols (OAuth, SAML), ensuring robust and fault-tolerant data exchange; - Utilizing advanced Pega features such as Queue Processor, Job Scheduler, Data Pages, Declarative Rules, Decision Strategies, Next-Best Action, Predictive Analytics, and Customer Decision Hub for intelligent automation and decisioning; - Designing and developing process based solutions or BPM (business process management); - Implementing and optimizing Pega Customer Decision Hub (CDH) capabilities, including decisioning strategies, Next-Best-Action (NBA) logic, AI model integration, and omni-channel customer interaction orchestration; - Utilizing Direct Capture of Objectives (DCO) tools such as Application Profiler, Application Accelerator, and Application Express for rapid requirements capture and design validation; - Developing CI/CD pipelines for Pega application delivery using Jenkins, GitHub Actions, or Azure DevOps, including automated guardrail scanning, code quality checks, security scans, and deployment automation through Pega Deployment Manager, configuring enterprise-grade Single Sign-On (SSO) frameworks integrated with LDAP, and enforcing secure coding practices; - Applying advanced Oracle SQL for complex data query, performance tuning, data modeling, and integration with Pega data layers to support analytics and reporting; and - HTML, CSS and JavaScript for advanced Pega UI customization and React component integration. - Required certifications: Pega Certified Decisioning Consultant; Pega Certified Senior System Architect; and Pega Certified System Architect. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • **Excited to grow your career?** Are you passionate about working for... Read More
    **Excited to grow your career?** Are you passionate about working for a company on a mission to make medicine safer, more affordable, and accessible for millions of Americans? **Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for a Pharmacy Technician to join our team.** Accredo Specialty Pharmacy is looking for high-energy, positive individuals to join our pharmacy technician team. As a **Pharmacy Technician** you will be tasked with ensuring prescriptions are processed and shipped appropriately so they can arrive in the hands of the 100 million patients whose health depends on their delivery. Join us in our mission to change lives! This role is Worksite dependent and can only be performed onsite. **Shift available:** **Onsite, Monday - Friday 8:00am - 5:00pm** **How you'll make a difference:** + **Be a superstar in the eyes of your team and the patient.** Select and retrieve appropriate quantities of medication and prepare the labels that correspond. + **Use your expert problem solving skills to help our patients be at their best every day.** Work with a skilled team to ensure patients get the medication they need in a timely manner. + **Work together to achieve success.** Collaborate with pharmacists to ensure that medications are adequately filled and support the pharmacy's quality goals. + **Task oriented to create, innovate and inspire.** Delivers straight forward administrative and operational support services in the Pharmacy. + **Think strategically by staying connected.** Works to clearly define procedures under close supervision. + **Being a Team Player.** Besides verifying, printing prescriptions and doing routine duties, techs pick up the medication and help on the packing line. + **Gain new knowledge with our systems and new relationships with your peers.** You'll start with training, but you're not doing it alone. You'll enjoy a supportive environment with your peers and other teams who want you to succeed. **What you'll do:** + Process requests for new and refill prescriptions + Select and retrieve appropriate medications + Verify quantities and prepare labels for bottles + Send orders to pharmacy staff for completion and verification of prescriptions + Select appropriate packing materials and prepare packages for shipment + Enclose client specified materials to orders + Affix shipping labels on packages and sort by carrier + Clean equipment and replenish workstation supplies like pill bottles, caps, boxes, and paper + Assist pharmacist with deliveries, inventory control, equipment cleaning, and inbound phone calls **What you should have:** + High School Diploma / GED required + **Nevada Pharmacy Technician license required** + 1+ years of relevant work experience as a Pharmacy Technician, preferred. + Basic math skills and General PC knowledge including Microsoft Office, use of the internet and email + Excellent verbal and written communication skills. + Strong attention to detail, accuracy and quality. + Ability to work in a fast-paced production environment + Fulfillment experience a plus **Physical Requirements:** + Sit and/or stand for lengthy periods. + Lift up to 50 lbs. occasionally and 20 lbs. frequently + Perform repetitive motion with fingers, hands, and arms. + Work may be in confined areas close to machinery. + Work may be performed in an environment with varying levels of noise. **Why join us?** + Health coverage effective day 1 (including medical, dental, vision) + Holiday, PTO and OT pay + 401K with company match + Tuition reimbursement + May include a Sign-on Bonus (internal applicants not eligible) + Fun, friendly and unique culture - bring your whole self to work every day! If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 25 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less
  • **Position Summary** Join a high‑impact Product Strategy organization... Read More
    **Position Summary** Join a high‑impact Product Strategy organization responsible for strengthening product decisions through customer insight, market intelligence, and performance analytics across Cigna's Supplemental Health Solutions (SHS) portfolio, including Accidental Injury, Critical Illness, Hospital Indemnity, and emerging employee‑paid solutions. The Product & Innovation Advisor plays a critical role in enabling value‑driven, consumer‑centric product decisions by embedding data, research, and insights throughout the product lifecycle. This role partners closely with Marketing, Pricing, Data Analytics, Operations, and Sales to inform innovation priorities, support go‑to‑market execution, and ensure products deliver meaningful value once in market. This position is ideal for a highly analytical, insight‑driven product professional who excels at translating complex information into clear, decision‑ready recommendations that accelerate product success. **Key Responsibilities** + Inform product and innovation decisions through market, competitive, and customer research, performance analytics, and synthesized insights for product leadership. + Serve as a central point of integration for insights across claims, complaints, appeals, sales feedback, and industry research to identify trends and opportunities and support fact‑based decision‑making. + Partner with sales to provide competitive analysis for the product portfolio, including ongoing monitoring of market offerings, positioning, and differentiation. + Identify external research needs to support product enhancements, innovation concepts, and strategic decision‑making. + Partner with Data & Analytics teams to develop, interpret, and monitor key performance indicators (KPIs) for in market products and translate into actionable insights that inform product optimization, prioritization, and roadmap discussions. + Collaborate with business partners to understand emerging trends and convert insights into clear, actionable inputs and recommendations enabling consumer‑focused product development that guide product design and prioritization. + Ensure innovation ideas and enhancements demonstrate clear customer value, market appeal, and insights are embedded early and consistently throughout the product lifecycle. + Support successful product delivery by partnering across Product, Marketing, Pricing, Analytics, Operations, and Sales to assist with all go-to-market activities. **Qualifications & Experience** + Demonstrated experience in product, innovation, analytics, strategy, or market research within healthcare, insurance, or a related regulated industry. + Strong analytical skills with the ability to synthesize qualitative and quantitative inputs into concise, decision‑ready insights. + Experience partnering cross‑functionally across product, analytics, marketing, operations, and sales organizations to support the product lifecycle. + Proven ability to balance strategic thinking with executional support in a fast‑moving product environment. + Excellent communication skills, with a demonstrated ability to translate complex information into clear, actionable narratives for product leaders. + Undergraduate degree required. **Why This Role Matters** The Product & Innovation Specialist ensures that product decisions are grounded in insight, evidence, and consumer value, enabling the SHS portfolio to deliver stronger outcomes for customers, partners, and the business. By embedding intelligence throughout the product lifecycle, this role directly supports smarter innovation, faster execution, and more resilient products in market. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Cigna Healthcare** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you need a reasonable accommodation to complete the online application process, please email_ **_seeyourself@thecignagroup.com_** _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._ Read Less

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