The Center Club Leadership Mindset
At The Center Club, our leaders are expected to exemplify professionalism, integrity, and a relentless commitment to delivering an exceptional member experience. As a premier private club, we believe that every manager plays a critical role in shaping our culture, elevating service standards, developing talent, and ensuring operational excellence throughout the organization.
Managers at The Center Club are expected to be highly visible, member-focused leaders who foster meaningful relationships and anticipate the evolving needs of our membership. Leadership is defined not only by operational success, but by the ability to inspire teams, cultivate collaboration, and create an environment where employees feel valued, empowered, and accountable for excellence.
Successful leaders at The Center Club demonstrate a passion for hospitality, a commitment to service excellence, and the ability to create memorable experiences through thoughtful execution and attention to detail. Managers are expected to lead by example, uphold the Club’s standards and values, and promote a culture rooted in teamwork, respect, communication, and continuous improvement.
In addition to operational leadership, managers are expected to possess strong business acumen and financial expertise, including the ability to manage budgets responsibly, drive revenue opportunities, control expenses, and make strategic decisions that support the long-term success and sustainability of the Club. Leaders are expected to think proactively, embrace innovation, and continuously seek opportunities to enhance operations, programming, member engagement, and overall Club performance.
The Center Club values leaders who are committed to talent development through mentorship, coaching, training, and accountability. We believe exceptional leaders build exceptional teams by creating a culture of trust, collaboration, recognition, and professional growth.
Above all, managers at The Center Club are expected to embody the principles of servant leadership — placing members, employees, and the overall success of the Club at the center of every decision while consistently delivering an elevated hospitality experience that reflects the prestige and tradition of our organization.
This role serves as a strategic ambassador for The Center Club, building relationships with business leaders, member companies, professional organizations, and community stakeholders to develop a strong pipeline of prospective business.
Client Relationship & Business Development Manager
The Client Relationship & Business Development Manager is responsible for generating new business opportunities for the Club, with a primary focus on corporate meetings, business entertaining, board dinners, conferences, client receptions, private dining, and special events.
This position is responsible for both maintaining client relationships to drive repeat and expanded event activity and for generating new business. The ideal candidate is a proactive relationship builder who excels at opening doors, identifying opportunities, and cultivating long-term client engagement with the Club’s event and hospitality offerings. Once opportunities are identified, the Client Relationship & Business Development Manager partners closely with internal colleagues responsible for proposal development, contracting, event planning, and execution.
Essential Duties & Responsibilities
Client Relationship Ownership & Development
Own and maintain ongoing relationships with clients and member accounts after initial booking to drive repeat business, referrals, and expanded event opportunities.
Conduct proactive outreach to members and past clients to uncover new meeting, dining, and event opportunities.
Serve as a trusted resource for clients seeking venue solutions for business entertaining and corporate functions.
Follow up after client engagements and events to strengthen relationships, encourage referrals, and identify future opportunities.
Business Development & Pipeline Generation
Develop and execute a business development strategy focused on generating corporate meetings, business entertaining, board dinners, conferences, client receptions, private dining, and special events.
Build and maintain a robust pipeline of qualified prospects and referral sources.
Cultivate relationships with member companies, professional organizations, local businesses, and key decision-makers to generate new event opportunities.
Actively prospect through networking, referrals, community engagement, and strategic partnerships.
Prioritize outreach to executives, office administrators, executive assistants, event planners, and other key influencers involved in venue selection.
Represent the Club within the business community and position it as a premier destination for meetings, entertaining, and events.
Identify opportunities to introduce qualified prospects to Club membership in partnership with membership leadership.
Opportunity Development & Internal Collaboration
Conduct initial discovery conversations to understand client needs, timelines, and event requirements.
Qualify opportunities and transition them to internal team responsible for proposals, contracting, planning, and execution.
Share market insights, client feedback, and competitive intelligence with Club leadership.
Reporting & Administration
Maintain accurate records of prospects, client interactions, and business development activity.
Track key performance indicators including pipeline growth, qualified leads, referrals, booked business, and revenue generated from sourced opportunities.
Prepare regular pipeline updates and business development reports for leadership review.
Ensure consistent follow-up and disciplined pipeline management practices.
Qualifications
Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
3–5+ years of experience in business development, corporate sales, hospitality sales, private clubs, hotels, conference centers, or related industries.
Proven success generating new business and managing long-term client relationships.
Strong networking, prospecting, and communication skills.
Experience managing a sales or business development pipeline.
Excellent presentation and interpersonal abilities.
Proficiency with CRM systems and Microsoft Office Suite.
Strong organizational skills and ability to manage multiple priorities.
Personal Attributes
Outgoing, relationship-oriented, and highly professional.
Skilled at building credibility with executives, members, and business leaders.
Self-motivated with a strong sense of initiative and accountability.
Proactive, curious, and opportunity-driven.
Strong communicator with excellent listening skills.
Comfortable representing the Club in professional and social settings. • Collaborative team player.
Flexible schedule aligned with networking, business development activity, and Club events.
Key Performance Indicators (KPIs)
Qualified leads generated
Pipeline growth and activity
New business opportunities identified
Conversion of prospects to booked business
Revenue generated from sourced opportunities
Corporate account growth and expansion
Repeat business and referral generation
CRM accuracy and activity tracking
Read LessThe Center Club
Established in 1962, The Center Club was founded on a charter of non-discrimination as a most distinguished private club which would fulfill their needs in one location easily accessible to political, legal and business communities. Since the beginning, The Center Club has been one of the more prestigious locations in the city for members to meet and dine in comfortable and subtle elegance and enjoy entertaining others of like mind. At The Center Club we provide the finest food and service possible for our members and their guests. From our food and beverage operation to our administrative staff, we maintain the highest level of quality and only the finest of standards. We are happy to have you join our team to help us continue to meet these objectives.
Position Overview
The Banquet Event Set-up Porter is responsible for creating exceptional event experiences by ensuring all banquet spaces are properly arranged, organized, and prepared according to event orders and club standards. This role plays a key part in delivering seamless events by transforming spaces efficiently, maintaining cleanliness, and supporting the banquet and events teams before, during, and after each function.
Key Responsibilities
Event Preparation & Room Set-Up
· Review and interpret Banquet Event Orders (BEOs) to execute accurate room layouts.
· Set up tables, chairs, linens, staging, dance floors, buffets, bars, and décor according to specified diagrams and standards.
· Ensure all event spaces are set on time and verified for accuracy before guest arrival.
· Assist with décor placement, signage, and specialty set-ups as required.
Event Support
· Provide support to banquet servers and managers during events, including replenishing supplies, refreshing spaces, and maintaining clean, organized areas.
· Quickly adjust set-ups as needed for last-minute changes or member requests.
· Maintain strong communication with the Banquets Manager to ensure smooth execution.
Breakdown & Reset
· Safely remove and store equipment after events, ensuring rooms are reset for next use.
· Clean and organize all storage areas, ensuring equipment is maintained and in good condition.
· Assist with inventory of set-up supplies (chairs, tables, linens, AV equipment, etc.).
Safety & Standards
· Follow all club and industry safety guidelines for lifting, transporting equipment, and room configurations.
· Maintain cleanliness and organization of banquet spaces, hallways, and storage rooms.
· Report any maintenance or equipment issues promptly.
Qualifications
· Prior event, hospitality, or banquet experience preferred but not required.
· Ability to lift, push, and pull up to 50 lbs and stand for extended periods.
· Strong attention to detail with the ability to interpret diagrams and event orders.
· Reliable, punctual, and able to work a flexible schedule, including nights, weekends, and holidays.
· Positive, team-oriented attitude with a commitment to delivering high-quality service.
Core Competencies
· Customer/Member Service Mindset
· Teamwork & Collaboration
· Time Management & Efficiency
· Adaptability
· Professional Communication
What The Center Club Offers
Competitive pay and benefits with the pay range is $17.00/hr- $20.00/hrPaid ParkingExcellent work scheduleWelcoming, professional work environmentChef prepared meals providedBenefits at a glance:
401(k) matchingMedical/Dental/Vision insuranceEmployee Assistance ProgramLife insurancePaid time off
The Center Club is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Read LessAbout The Center Club
Established in 1962, The Center Club was founded on a charter of non-discrimination as a most distinguished private club which would fulfill their needs in one location easily accessible to political, legal and business communities. Since the beginning, The Center Club has been one of the more prestigious locations in the city for members to meet and dine in comfortable and subtle elegance and enjoy entertaining others of like mind. At The Center Club we provide the finest food and service possible for our members and their guests. From our food and beverage operation to our administrative staff, we maintain the highest level of quality and only the finest of standards. We are happy to have you join our team to help us continue to meet these objectives.
Position Summary
The Member Experience & Programming Manager is responsible for designing, executing, and continuously evolving a dynamic calendar of events and experiences that drive engagement, satisfaction, and revenue for the Club. In a city club environment, this role serves as the primary architect of social, cultural, and professional programming, positioning the Club as a vibrant hub for connection, conversation, and community.
This position owns all aspects of member programming, including IntraClubs, Interest Groups, and marquee events, while maintaining full accountability for event performance, participation, and financial results.
Key Responsibilities
Programming Strategy, Ownership & Revenue Accountability
Develop and execute a comprehensive, year-round programming calendar aligned with member interests and Club strategyOwn the financial performance of all programming, including budgeting, pricing strategy, and achieving revenue and participation targetsAnalyze event profitability, attendance trends, and member feedback to optimize future programmingIdentify and implement new revenue-generating opportunities through events, series, and partnershipsMarquee Events, Intra-Clubs & Interest Groups
Oversee the planning, execution, and evolution of all Club marquee programs and signature eventsLead and support all intra-clubs and interest groups (e.g., wine societies, book clubs, professional groups, affinity groups), ensuring they are active, well-organized, and aligned with overall Club objectivesServe as primary liaison to Club’s IntraClubs and Interest Groups, partnering with member leaders/chairs to establish and implement structure and consistency designed to enhance engagement and consistencyContinuously evaluate and refresh offerings to maintain relevance and strong participationMember Engagement & Community Building
Serve as a highly visible and interactive presence within the Club, fostering strong member relationshipsProactively connect members with shared interests to strengthen community and deepen engagementAnticipate member preferences and curate experiences that reflect evolving demographics and expectationsIdentify at risk members for interactionEvent Experience & Execution
Oversee end-to-end event execution, ensuring exceptional quality, creativity, and attention to detailCollaborate with Food & Beverage and other departments to deliver seamless, high-level experiencesEnsure all programming reflects the Club’s service standards and brand identityCommunication & Promotion
Collaborate with the Marketing Manager, who leads execution, to ensure strategic and compelling promotion of events and programming Provide clear direction on messaging, positioning, and target audiences to drive awareness and participation Partner on content development by contributing programming insights, themes, and storytelling that enhance engagement Ensure alignment between programming objectives and marketing strategies to support participation and revenue goalsNew Member Integration
Design and implement onboarding experiences that quickly connect new members to the Club’s community and offeringsWork with Ambassador Sub-Committee to introduce new members to relevant intra-clubs, interest groups, and signature eventsFeedback, Trends & Continuous Improvement
Actively solicit and respond to member feedback related to programming and overall experienceMonitor participation data and adjust programming to maximize engagement and financial performanceStay current on city, hospitality, and lifestyle trends to ensure offerings remain fresh and competitiveQualifications
Bachelor’s degree in hospitality, Event Management, Business, or related field preferred3–5+ years of experience in private clubs, hospitality, or event-driven environmentsDemonstrated experience managing event budgets and driving revenue through programmingStrong interpersonal, organizational, and communication skillsProven ability to execute high-quality, high-touch eventsAbility to work a flexible schedule, including evenings and weekendsCore Competencies
Strategic and entrepreneurial mindset with strong business acumenCreativity and innovation in programming developmentFinancial accountability and data-driven decision makingRelationship-building, member engagement, client/customer serviceHigh attention to detail and operational excellenceExperience in building and executing new events/programsHigh energy, presence, and professionalismAdaptability and flexibility Team player/collaborator/contributor – experience working cross-departmentallyWhat The Center Club Offers
Competitive pay. Starting rate is based on position and experience.Paid ParkingExcellent work scheduleOpportunities for additional hoursWelcoming, professional work environment.Chef prepared mealsBenefits at a Glance
401(k) matchingMedical/Dental/Vision insuranceEmployee assistance programLife insurancePaid time offReferral program Read Less