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The Center Club
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  • Banquet Event Set-Up Porter  

    - Baltimore
    Job DescriptionJob DescriptionThe Center ClubEstablished in 1962, The... Read More
    Job DescriptionJob Description

    The Center Club

    Established in 1962, The Center Club was founded on a charter of non-discrimination as a most distinguished private club which would fulfill their needs in one location easily accessible to political, legal and business communities. Since the beginning, The Center Club has been one of the more prestigious locations in the city for members to meet and dine in comfortable and subtle elegance and enjoy entertaining others of like mind. At The Center Club we provide the finest food and service possible for our members and their guests. From our food and beverage operation to our administrative staff, we maintain the highest level of quality and only the finest of standards. We are happy to have you join our team to help us continue to meet these objectives.

    Position Overview

    The Banquet Event Set-up Porter is responsible for creating exceptional event experiences by ensuring all banquet spaces are properly arranged, organized, and prepared according to event orders and club standards. This role plays a key part in delivering seamless events by transforming spaces efficiently, maintaining cleanliness, and supporting the banquet and events teams before, during, and after each function.

    Key Responsibilities

    Event Preparation & Room Set-Up

    · Review and interpret Banquet Event Orders (BEOs) to execute accurate room layouts.

    · Set up tables, chairs, linens, staging, dance floors, buffets, bars, and décor according to specified diagrams and standards.

    · Ensure all event spaces are set on time and verified for accuracy before guest arrival.

    · Assist with décor placement, signage, and specialty set-ups as required.

    Event Support

    · Provide support to banquet servers and managers during events, including replenishing supplies, refreshing spaces, and maintaining clean, organized areas.

    · Quickly adjust set-ups as needed for last-minute changes or member requests.

    · Maintain strong communication with the Banquets Manager to ensure smooth execution.

    Breakdown & Reset

    · Safely remove and store equipment after events, ensuring rooms are reset for next use.

    · Clean and organize all storage areas, ensuring equipment is maintained and in good condition.

    · Assist with inventory of set-up supplies (chairs, tables, linens, AV equipment, etc.).

    Safety & Standards

    · Follow all club and industry safety guidelines for lifting, transporting equipment, and room configurations.

    · Maintain cleanliness and organization of banquet spaces, hallways, and storage rooms.

    · Report any maintenance or equipment issues promptly.

    Qualifications

    · Prior event, hospitality, or banquet experience preferred but not required.

    · Ability to lift, push, and pull up to 50 lbs and stand for extended periods.

    · Strong attention to detail with the ability to interpret diagrams and event orders.

    · Reliable, punctual, and able to work a flexible schedule, including nights, weekends, and holidays.

    · Positive, team-oriented attitude with a commitment to delivering high-quality service.

    Core Competencies

    · Customer/Member Service Mindset

    · Teamwork & Collaboration

    · Time Management & Efficiency

    · Adaptability

    · Professional Communication

    What The Center Club Offers

    Competitive pay and benefits with the pay range is $17.00/hr- $20.00/hrPaid ParkingExcellent work scheduleWelcoming, professional work environmentChef prepared meals provided

     Benefits at a glance:

    401(k) matchingMedical/Dental/Vision insuranceEmployee Assistance ProgramLife insurancePaid time off

    The Center Club is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

    Read Less
  • Member Experience Manager  

    - Baltimore
    Job DescriptionJob DescriptionAbout The Center ClubEstablished in 1962... Read More
    Job DescriptionJob Description

    About The Center Club

    Established in 1962, The Center Club was founded on a charter of non-discrimination as a most distinguished private club which would fulfill their needs in one location easily accessible to political, legal and business communities. Since the beginning, The Center Club has been one of the more prestigious locations in the city for members to meet and dine in comfortable and subtle elegance and enjoy entertaining others of like mind. At The Center Club we provide the finest food and service possible for our members and their guests. From our food and beverage operation to our administrative staff, we maintain the highest level of quality and only the finest of standards. We are happy to have you join our team to help us continue to meet these objectives.

    Position Summary

    The Member Experience & Programming Manager is responsible for designing, executing, and continuously evolving a dynamic calendar of events and experiences that drive engagement, satisfaction, and revenue for the Club. In a city club environment, this role serves as the primary architect of social, cultural, and professional programming, positioning the Club as a vibrant hub for connection, conversation, and community.

    This position owns all aspects of member programming, including IntraClubs, Interest Groups, and marquee events, while maintaining full accountability for event performance, participation, and financial results.

    Key Responsibilities

    Programming Strategy, Ownership & Revenue Accountability

    Develop and execute a comprehensive, year-round programming calendar aligned with member interests and Club strategyOwn the financial performance of all programming, including budgeting, pricing strategy, and achieving revenue and participation targetsAnalyze event profitability, attendance trends, and member feedback to optimize future programmingIdentify and implement new revenue-generating opportunities through events, series, and partnerships

    Marquee Events, Intra-Clubs & Interest Groups

    Oversee the planning, execution, and evolution of all Club marquee programs and signature eventsLead and support all intra-clubs and interest groups (e.g., wine societies, book clubs, professional groups, affinity groups), ensuring they are active, well-organized, and aligned with overall Club objectivesServe as primary liaison to Club’s IntraClubs and Interest Groups, partnering with member leaders/chairs to establish and implement structure and consistency designed to enhance engagement and consistencyContinuously evaluate and refresh offerings to maintain relevance and strong participation

    Member Engagement & Community Building

    Serve as a highly visible and interactive presence within the Club, fostering strong member relationshipsProactively connect members with shared interests to strengthen community and deepen engagementAnticipate member preferences and curate experiences that reflect evolving demographics and expectationsIdentify at risk members for interaction

    Event Experience & Execution

    Oversee end-to-end event execution, ensuring exceptional quality, creativity, and attention to detailCollaborate with Food & Beverage and other departments to deliver seamless, high-level experiencesEnsure all programming reflects the Club’s service standards and brand identity

    Communication & Promotion

    Collaborate with the Marketing Manager, who leads execution, to ensure strategic and compelling promotion of events and programming Provide clear direction on messaging, positioning, and target audiences to drive awareness and participation Partner on content development by contributing programming insights, themes, and storytelling that enhance engagement Ensure alignment between programming objectives and marketing strategies to support participation and revenue goals

    New Member Integration

    Design and implement onboarding experiences that quickly connect new members to the Club’s community and offeringsWork with Ambassador Sub-Committee to introduce new members to relevant intra-clubs, interest groups, and signature events

    Feedback, Trends & Continuous Improvement

    Actively solicit and respond to member feedback related to programming and overall experienceMonitor participation data and adjust programming to maximize engagement and financial performanceStay current on city, hospitality, and lifestyle trends to ensure offerings remain fresh and competitive

    Qualifications

    Bachelor’s degree in hospitality, Event Management, Business, or related field preferred3–5+ years of experience in private clubs, hospitality, or event-driven environmentsDemonstrated experience managing event budgets and driving revenue through programmingStrong interpersonal, organizational, and communication skillsProven ability to execute high-quality, high-touch eventsAbility to work a flexible schedule, including evenings and weekends

    Core Competencies

    Strategic and entrepreneurial mindset with strong business acumenCreativity and innovation in programming developmentFinancial accountability and data-driven decision makingRelationship-building, member engagement, client/customer serviceHigh attention to detail and operational excellenceExperience in building and executing new events/programsHigh energy, presence, and professionalismAdaptability and flexibility Team player/collaborator/contributor – experience working cross-departmentally

    What The Center Club Offers

    Competitive pay. Starting rate is based on position and experience.Paid ParkingExcellent work scheduleOpportunities for additional hoursWelcoming, professional work environment.Chef prepared meals

    Benefits at a Glance

    401(k) matchingMedical/Dental/Vision insuranceEmployee assistance programLife insurancePaid time offReferral program Read Less
  • Client Relationship and Business Development  

    - Baltimore
    Job DescriptionJob DescriptionThe Center Club Leadership Mindset At Th... Read More
    Job DescriptionJob Description

    The Center Club Leadership Mindset

    At The Center Club, our leaders are expected to exemplify professionalism, integrity, and a relentless commitment to delivering an exceptional member experience. As a premier private club, we believe that every manager plays a critical role in shaping our culture, elevating service standards, developing talent, and ensuring operational excellence throughout the organization.

    Managers at The Center Club are expected to be highly visible, member-focused leaders who foster meaningful relationships and anticipate the evolving needs of our membership. Leadership is defined not only by operational success, but by the ability to inspire teams, cultivate collaboration, and create an environment where employees feel valued, empowered, and accountable for excellence.

    Successful leaders at The Center Club demonstrate a passion for hospitality, a commitment to service excellence, and the ability to create memorable experiences through thoughtful execution and attention to detail. Managers are expected to lead by example, uphold the Club’s standards and values, and promote a culture rooted in teamwork, respect, communication, and continuous improvement.

    In addition to operational leadership, managers are expected to possess strong business acumen and financial expertise, including the ability to manage budgets responsibly, drive revenue opportunities, control expenses, and make strategic decisions that support the long-term success and sustainability of the Club. Leaders are expected to think proactively, embrace innovation, and continuously seek opportunities to enhance operations, programming, member engagement, and overall Club performance.

    The Center Club values leaders who are committed to talent development through mentorship, coaching, training, and accountability. We believe exceptional leaders build exceptional teams by creating a culture of trust, collaboration, recognition, and professional growth.

    Above all, managers at The Center Club are expected to embody the principles of servant leadership — placing members, employees, and the overall success of the Club at the center of every decision while consistently delivering an elevated hospitality experience that reflects the prestige and tradition of our organization.

    This role serves as a strategic ambassador for The Center Club, building relationships with business leaders, member companies, professional organizations, and community stakeholders to develop a strong pipeline of prospective business.


    Client Relationship & Business Development Manager

    The Client Relationship & Business Development Manager is responsible for generating new business opportunities for the Club, with a primary focus on corporate meetings, business entertaining, board dinners, conferences, client receptions, private dining, and special events.

    This position is responsible for both maintaining client relationships to drive repeat and expanded event activity and for generating new business. The ideal candidate is a proactive relationship builder who excels at opening doors, identifying opportunities, and cultivating long-term client engagement with the Club’s event and hospitality offerings. Once opportunities are identified, the Client Relationship & Business Development Manager partners closely with internal colleagues responsible for proposal development, contracting, event planning, and execution.

    Essential Duties & Responsibilities

    Client Relationship Ownership & Development

    Own and maintain ongoing relationships with clients and member accounts after initial booking to drive repeat business, referrals, and expanded event opportunities.

    Conduct proactive outreach to members and past clients to uncover new meeting, dining, and event opportunities.

    Serve as a trusted resource for clients seeking venue solutions for business entertaining and corporate functions.

    Follow up after client engagements and events to strengthen relationships, encourage referrals, and identify future opportunities.

    Business Development & Pipeline Generation

    Develop and execute a business development strategy focused on generating corporate meetings, business entertaining, board dinners, conferences, client receptions, private dining, and special events.

    Build and maintain a robust pipeline of qualified prospects and referral sources.

    Cultivate relationships with member companies, professional organizations, local businesses, and key decision-makers to generate new event opportunities.

    Actively prospect through networking, referrals, community engagement, and strategic partnerships.

    Prioritize outreach to executives, office administrators, executive assistants, event planners, and other key influencers involved in venue selection.

    Represent the Club within the business community and position it as a premier destination for meetings, entertaining, and events.

    Identify opportunities to introduce qualified prospects to Club membership in partnership with membership leadership.


    Opportunity Development & Internal Collaboration

    Conduct initial discovery conversations to understand client needs, timelines, and event requirements.

    Qualify opportunities and transition them to internal team responsible for proposals, contracting, planning, and execution.

    Share market insights, client feedback, and competitive intelligence with Club leadership.

    Reporting & Administration

    Maintain accurate records of prospects, client interactions, and business development activity.

    Track key performance indicators including pipeline growth, qualified leads, referrals, booked business, and revenue generated from sourced opportunities.

    Prepare regular pipeline updates and business development reports for leadership review.

    Ensure consistent follow-up and disciplined pipeline management practices.

    Qualifications

    Bachelor’s degree in Business, Marketing, Communications, or related field preferred.

    3–5+ years of experience in business development, corporate sales, hospitality sales, private clubs, hotels, conference centers, or related industries.

    Proven success generating new business and managing long-term client relationships.

    Strong networking, prospecting, and communication skills.

    Experience managing a sales or business development pipeline.

    Excellent presentation and interpersonal abilities.

    Proficiency with CRM systems and Microsoft Office Suite.

    Strong organizational skills and ability to manage multiple priorities.

    Personal Attributes

    Outgoing, relationship-oriented, and highly professional.

    Skilled at building credibility with executives, members, and business leaders.

    Self-motivated with a strong sense of initiative and accountability.

    Proactive, curious, and opportunity-driven.

    Strong communicator with excellent listening skills.

    Comfortable representing the Club in professional and social settings. • Collaborative team player.

    Flexible schedule aligned with networking, business development activity, and Club events.

    Key Performance Indicators (KPIs)

    Qualified leads generated

    Pipeline growth and activity

    New business opportunities identified

    Conversion of prospects to booked business

    Revenue generated from sourced opportunities

    Corporate account growth and expansion

    Repeat business and referral generation

    CRM accuracy and activity tracking

    Read Less
  • Assistant General Manager  

    - Baltimore
    Job DescriptionJob DescriptionABOUT THE CENTER CLUBEstablished in 1962... Read More
    Job DescriptionJob Description

    ABOUT THE CENTER CLUB

    Established in 1962, The Center Club was founded on a charter of non-discrimination as a most distinguished private club which would fulfill their needs in one location easily accessible to political, legal and business communities. Since the beginning, The Center Club has been one of the more prestigious locations in the city for members to meet and dine in comfortable and subtle elegance and enjoy entertaining others of like mind. At The Center Club we provide the finest food and service possible for our members and their guests. From our food and beverage operation to our administrative staff, we maintain the highest level of quality and only the finest of standards. We are happy to have you join our team to help us continue to meet these objectives.


    POSITION SUMMARY

    The Assistant General Manager plays a key role in supporting the General Manager and Club leadership in overseeing daily operations and ensuring consistent, high-quality Member and guest experiences. This position helps coordinate across multiple departments, supports service standards, budgeting, and communication, and contributes to the smooth execution of service, facilities, and overall Club operations. Success in this position requires strong organizational skills, adaptability, and a genuine desire to learn and grow within the private club industry, with increased responsibility and development opportunities emerging as the individual deepens their understanding of the Club’s culture and operations.

    LEADERSHIP:

    · Offer effective leadership and direction for managers and staff in the Clubhouse.

    · Establish and maintain respectful rapport with all managers and department heads.

    · Be a positive and enthusiastic motivator for all clubhouse personnel, coaching and mentoring the clubhouse leadership and team.

    · Be a collaborative team player who is willing to be “hands-on” when necessary but understands when to step back and lead the team.

    · Ensure the team clearly understands performance expectations and that assigned tasks are reasonable, well-conceived, and appropriately conveyed. Provide resources necessary to allow employees to perform their jobs effectively and be fair and firm in adherence to club policy and procedure.

    · Recommend, monitor, and manage policies, operating procedures, and staffing for all areas; recognize the needs and consistently perform high levels of service in each of these operating areas.

    OPERATIONS AND MEMBERSHIP:

    · Assists department leaders with training, performance, and team development, fostering a positive and high-performing work environment.

    · Assists the General Manager in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts, and budgets.

    · Monitors safety conditions and employees’ conformance with safety procedures; updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.

    · Maintains contact with members and helps to assure maximum member satisfaction.

    · Receives and resolves complaints from Club members, guests, and employees.

    · Ability to function as the Club’s General Manager during their absence.

    · Knowledge of management requirements for housekeeping, engineering, maintenance, repair, and security functions at the Club.

    · Must demonstrate appropriate analytical skills, attention to detail, organizational, and project management skills.

    · Take personal ownership of his or her area of responsibility and understand the need to be consistently “member ready” in both appearance and service.

    · Establishes, updates, and maintains all written standards and procedures for the department as needed.

    · Working in coordination with other leaders to ensure consistent standards result in member satisfaction.

    · Have a strong, highly visible, and respectful presence with the membership, be an exceptional communicator, have adroit interpersonal skills, and have the maturity to instinctively know how to treat members and guests with a high level of service.

    · Hold weekly staff meetings with direct reports to keep them informed of necessary and relevant activities and expectations at the Club. Assist in planning and be responsible for ensuring special club events are well-conceived and executed.

    · Ensure adherence to, and compliance with, all health, safety, liquor consumption, and all other food and beverage regulations. Keep current on all matters of the food and beverage industry.

    HUMAN RESOURCE MANAGEMENT:

    · In conjunction with the HR team, manage member relations, resolve concerns, support events, and ensure operational and regulatory compliance.

    · Counsels with other managers and employees about employee grievances and complaints; directs problem correction where possible.

    · Have a passion and aptitude for teaching and training all clubhouse service personnel, working, as necessary, with the staff directly responsible for operations.

    · Be a focused and consistent evaluator of personnel, ensuring that standards of conduct and delivery are met; this includes oversight of high standards of appearance, hospitality, service, and cleanliness of the clubhouse facilities.

    · Establish and consistently enhance operating standards for personnel in areas of responsibility and consistently evaluate knowledge, understanding, and execution of these high standards.

    · Conduct and/or oversee training programs for clubhouse service personnel on various issues, including service techniques, knowledge of menu items and daily specials, sanitation, team building, and conflict resolution; regularly test and evaluate knowledge and understanding of these expectations.

    · Ensure that an effective orientation and onboarding program exists in all areas of responsibility, along with consistent professional development and training.

    FINANCIAL:

    · Monitors the budget and directs corrective action procedures as necessary to help assure that budget goals are attained.

    · Monitors internal cost control procedures.

    · Plans and implements the clubhouse and front-of-house food and beverage budget.

    · Clearly understand the metrics for the successful attainment of financial goals and objectives in F&B and clubhouse operations.

    · Consistently monitor payroll and labor resource allocations to ensure they are in line with financial forecasting and goals.

    · Oversee data management, including dining reservations, covers and average check, menu mix, menu engineering, P&L, and Membership satisfaction.

    · Have a strong sense of urgency and responsiveness, while maintaining the quality and integrity of the department’s business plan.


    QUALIFICATIONS

    · 6 years or more of substantial private Club or hospitality industry experience with management and supervisory experience and progressive professional advancement.

    · Extensive background in Food and Beverage operations including high volume banquets preferred.

    · Demonstrate exceptional interpersonal skills, polished professional personal appearance, be well spoken, self-motivated, and a self-starter.

    · Ability to manage and inspire personnel with a passion for training team members.

    · Flexible, patient, and adaptable management style.

    · Excellent communication and leadership skills.


    EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

    · Bachelor’s degree (B.A.) in Hospitality Management or related field is desired.

    · Members of Club Managers Association of America (CMAA) and other professional associations.


    Candidates must have valid work authorization for the U.S.


    What The Center Club Offers

    Competitive pay. Starting rate is based on position and experience.Paid ParkingExcellent work scheduleOpportunities for additional hoursWelcoming, professional work environment.Chef prepared meals

    Benefits at a Glance

    401(k) matchingMedical/Dental/Vision insuranceEmployee assistance programLife insurancePaid time offReferral program Read Less
  • Server - Fine Dining  

    - Baltimore
    Job DescriptionJob DescriptionJob SummaryIn this role, you will be kno... Read More
    Job DescriptionJob Description

    Job Summary

    In this role, you will be knowledgeable about the menu, wine list, and other details of the restaurant and will be able to make recommendations and answer questions with confidence. You will be familiar with the proper presentation and serving techniques for each dish and be able to anticipate and address any special requests or needs. You will be responsible for maintaining the appearance and cleanliness of the dining room, including setting tables, cleaning up spills, and replacing silverware and other supplies as needed.

    Servers Will:

    Prepare the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.Stay updated on current menu choices and food preparation details.Welcome and attend to guests promptly.Present menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details.Communicate specific customer needs to the Chefs.Maintain proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.Must occasionally lift and/or move up to 30 pounds and stand 8-12 hoursProperly open and pour wine at the tableside.Perform other duties as assigned

    Qualifications:

    Must be 18 years of age or older3+ years experience in fine diningKnowledge of wine and wine service skillsAbility to work in fast-paced environmentConsistent positive attitude, spirit of teamwork, and ability to provide outstanding customer service to members and to fellow team members is required.

    Job Overview and Requirements:

    Job Hours: Part-Time, Weekends, and EveningsRequired Education: High School Diploma or equivalentRequired Experience: 3+year experience in fine dining Physical Requirements: Able to lift 30lbs frequently, stand/walk 8-12 hoursMust be available to work flexible shifts including nights, weekends, and holidays

    Candidates must have valid work authorization for the U.S.

    What The Center Club Offers:

    Competitive pay with starting rates between $23.00-$27.00/hr, based on position and experience. Please note that The Center Club is a non-tipping environment.Paid ParkingExcellent work scheduleOpportunities for additional hoursWelcoming, professional work environment.Chef prepared meals

    Benefits at a glance:

    401(k) matchingMedical/Dental/Vision insurance (for full-time employees)Employee assistance programLife insurancePaid time offReferral program

    The Center Club is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

    Read Less

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