Bakery Associate
The Bakery Associate is responsible for preparing, finishing, packaging, and selling bakery products while delivering an elevated guest experience. This role combines food preparation, beverage preparation, customer service, and point-of-sale responsibilities and requires strict adherence to food safety, sanitation, quality, and presentation standards.
Bakery Associate Essential DutiesPrepare, portion, assemble, garnish, decorate, and package bakery items including cakes, pastries, desserts, and confections.
Follow standardized recipes, preparation methods, portion guidelines, and presentation standards for all bakery products.
Assist with basic food preparation such as slicing cakes, portioning desserts, assembling components, and finishing products.
Prepare and serve coffee, espresso-based beverages, and specialty non-alcoholic drinks according to standardized recipes and presentation guidelines.
Prepare and serve a limited selection of approved alcoholic beverages, such as wine, champagne, or specialty beverages, in accordance with company standards and applicable alcohol service laws.
Demonstrate working knowledge of beverage ingredients, preparation methods, and allergens to answer guest questions accurately.
Monitor product quality, freshness, and presentation of both food and beverages throughout the shift.
Label, rotate, and store food and beverage products according to FIFO and food safety standards.
Stock bakery cases, beverage stations, coolers, and storage areas with prepared items and supplies.
Greet guests warmly and provide a professional, brand-aligned customer experience.
Take customer orders accurately in person, by phone, or through approved ordering channels when applicable.
Operate the POS system to process sales, payments, refunds, and gift cards accurately.
Package bakery items and beverages for dine-in and to-go orders according to presentation and safety standards.
Provide guests with product information, including ingredients, preparation methods, beverage options, and allergen guidance.
Inform guests of daily specials, seasonal items, featured desserts, and beverage offerings.
Perform suggestive selling and upselling of bakery and beverage items to enhance the guest experience.
Follow all health department regulations, food safety procedures, sanitation standards, and alcohol service requirements.
Maintain cleanliness and organization of workstations, beverage equipment, tools, display cases, prep areas, and guest-facing service areas.
Properly handle, store, and dispose of food, beverage products, and waste.
Report equipment issues, safety concerns, or service issues to management immediately.
Maintain adequate supplies of ingredients, packaging materials, bakery tools, and beverage supplies.
Assist with opening and closing bakery and beverage service procedures as assigned.
Support other team members during peak service or production periods.
Communicate product shortages, guest concerns, or operational issues to management promptly.
Perform additional bakery- or beverage-related duties as assigned to support operations.
Timekeeping and PayBakery Associates must accurately record all hours worked through the timekeeping system.
Off-the-clock work is strictly prohibited.
Manager approval is required for any shift extensions.
Bakery Associates may participate in an approved tip pool, subject to the Company’s tip pooling policy.
Bakery Associates are paid overtime at the applicable regular rate, with the correct tip credit applied for straight-time hours as required by law.
Position Requirements
Prior experience in fine dining, upscale service, bakery, or café environments strongly preferred.
Working knowledge of coffee, espresso-based beverages, and basic alcoholic beverage service preferred.
Excellent communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Professional appearance and adherence to company grooming standards.
Accuracy when handling money and operating a point-of-sale system.
Ability to stand, walk, and carry trays for extended periods.
Ability to comply with all food safety and alcohol service requirements.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
Los Bakery Associates de The Cake Bake Shop desempeñan un papel integral al ayudar a los huéspedes con sus compras de panadería, responder preguntas sobre nuestros productos, analizar la historia de la tienda, preparar bebidas de café y empacar y emplatar postres para los invitados.
Si está interesado en un puesto de cara al cliente en el que pueda realmente tener un impacto positivo en los huéspedes todos los días, este es el trabajo para usted.
Beneficios:
The Cake Bake Shop ofrece un paquete integral de beneficios a todos los empleados de tiempo completo que trabajan regularmente al menos 30 horas por semana. Algunos de los beneficios incluyen:
Seguro médico
Seguro dental
Seguro de visión
Seguro de Vida Básico
401k
Coincidencia 401k
Tiempo libre remunerado
Descuentos para empleados
Requisitos:
Para ser elegible para este puesto, debe poder cumplir con los siguientes criterios:
Disponibilidad de fin de seman
Capacidad para pasar una verificación de antecedentes
16+ años de edad
Read LessBartender / Barista
The Bartender / Barista is responsible for delivering a polished, elevated beverage experience while ensuring every guest at The Cake Bake Shop receives a magical and one-of-a-kind experience that reflects brand standards. This role requires expert knowledge of beverages, ingredients, allergens, and presentation while balancing attentive bar-top service with efficient execution of service-well orders for the dining room.
Bartender / Barista Essential Duties and Responsibilities - Tip-Producing TasksGreet bar guests warmly and provide a refined, brand-aligned guest experience.
Take beverage and food orders accurately and enter them promptly into the POS system.
Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes, portioning, and presentation guidelines.
Demonstrate expert knowledge of beverage menus, ingredients, preparation methods, and allergens.
Engage with guests using polished, professional, and brand-appropriate communication.
Provide informed recommendations, beverage pairings, and perform suggestive selling.
Monitor bar guests proactively, anticipate needs, and respond promptly to requests.
Prepare and deliver bar food items, desserts, and beverages with correct timing and presentation.
Manage bar tabs, process payments, provide receipts, and thank guests for visiting.
Maintain cleanliness and professional appearance of the bar top, tools, glassware, and service area during active service.
Uphold all Steps of Service, including greeting, timing, presentation, celebrations, and retail engagement when applicable.
Communicate guest concerns, service issues, or product shortages to leadership immediately.
Sidework Responsibilities – Tip-Supporting Tasks
Prepare and stock fruit garnishes, syrups, juices, whipped creams, and beverage mixes according to recipes.
Restock liquor, wine, beer, sodas, glassware, ice, and bar tools needed for service.
Polish glassware and bar utensils used for guest service.
Clean and maintain bar tools and equipment such as shakers, strainers, soda machines, and espresso equipment.
Organize bar shelves, under-bar coolers, service wells, and immediate bar areas.
Replenish napkins, straws, stirrers, to-go containers, and bar service supplies.
Wipe down bar-top surfaces, chairs, and immediate guest-facing décor.
Maintain bar readiness and cleanliness throughout the shift.
Perform limited sweeping or spot mopping in the immediate bar area only.
Excluded Tasks - Non-Tipped WorkThe following tasks are not part of the tipped occupation and must be paid at full minimum wage if assigned:Deep cleaning of floors, walls, drains, restrooms, or equipment.Full dishwashing or back-of-house prep unrelated to beverage service.Furniture moving, event setup, maintenance, or non-service labor.Administrative, clerical, marketing, or inventory paperwork.Extended prep or cleaning work not directly supporting active guest service.Timekeeping and PayBartenders / Baristas must accurately record all hours worked using the timekeeping system.
Time spent performing non-tipped or non-tip-supporting duties must be clocked separately and paid at full minimum wage.
Off-the-clock work is strictly prohibited.
Manager approval is required for extended sidework, prep tasks, or shift extensions.
The Company may take a lawful tip credit for hours worked in the tipped occupation where permitted by law.
Bartenders / Baristas may participate in an approved tip pool in accordance with Company policy.
Overtime is paid at the applicable regular rate with the correct tip credit applied as required by law.
Position Requirements
Minimum of one year of bartending or beverage-focused hospitality experience preferred.
Valid alcohol service permit or certification as required by state or local law.
Strong communication, multitasking, and guest service skills.
Ability to prepare beverages accurately and consistently according to recipes.
Professional appearance and adherence to company grooming standards.
Accuracy when handling money, tabs, and POS transactions.
Ability to stand for extended periods and perform repetitive bending, twisting, lifting up to 50 pounds, and climbing stairs as needed.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
French Pastry Job Description
The French Pastry Chef is responsible for the preparation, execution, and quality control of French pastry desserts and ice cream products while maintaining the highest standards of craftsmanship, consistency, and food safety. This role is vital to upholding The Cake Bake Shop’s reputation for beautifully presented, high-quality desserts and supports production needs across locations.
French Pastry Essential Duties and ResponsibilitiesPrepare, execute, and finish French pastry desserts and ice cream products according to standardized recipes, portion controls, and presentation standards.
Demonstrate comprehensive knowledge of all products produced within the French pastry department, including ingredients, composition, and flavor profiles.
Ensure all pastry and ice cream products meet company quality, consistency, and visual standards prior to service or distribution.
Produce ice cream products according to established formulas and procedures.
Execute all recipes exactly as written and complete assigned prep items within required timeframes.
Maintain appropriate production levels to meet established par requirements for all locations.
Assist with baking or additional pastry production needs as assigned by kitchen leadership.
Monitor product freshness and quality, rotating items according to FIFO principles.
Label, date, store, and rotate food products in accordance with food safety and sanitation standards.
Maintain cleanliness and organization of workstations, prep areas, walk-ins, and storage spaces.
Keep all pastry equipment, including ovens, mixers, food processors, and tools, clean and in proper working order.
Assist with receiving deliveries, inspecting product quality, and properly storing ingredients and supplies.
Communicate product availability, changes, quantities, and updates to front-of-house and leadership teams as required.
Support opening and closing kitchen procedures as assigned.
Follow all health department regulations, food safety procedures, and sanitation standards.
Report equipment issues, product concerns, or safety hazards to leadership immediately.
Work collaboratively with kitchen and pastry team members to support overall production goals.
Perform additional pastry-related duties as assigned to support operations.
Professional ExpectationsMaintain a professional appearance and demeanor at all times.
Use clear, courteous, and brand-aligned communication with guests and coworkers.
Adhere to all company policies, including attendance, conduct, cell phone usage, and safety standards.
Work collaboratively with all departments to support a positive and efficient work environment
Timekeeping and PayFrench Pastry Chefs must accurately record all hours worked through the timekeeping system.
Off-the-clock work is strictly prohibited.
Manager approval is required for any shift extensions.
French Pastry Chefs are paid overtime at the applicable regular rate in accordance with federal and state labor laws.
Position Requirements
Minimum of one year of experience in a professional kitchen or pastry production environment.
Experience in high-volume production is strongly preferred.
Strong understanding of French pastry techniques, dessert construction, and flavor profiles.
Knowledge of food safety, sanitation, and proper food-handling procedures; ServSafe certification required.
Ability to follow recipes, production schedules, and quality standards precisely.
Strong attention to detail and commitment to product consistency and presentation.
Ability to work collaboratively in a fast-paced, production-focused kitchen environment.
Ability to lift up to 50 pounds, bend, stoop, and stand for extended periods.
Comfort working in hot, loud, and crowded kitchen environments.
Professional communication skills and a team-oriented mindset.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
Read LessCake Decorator Job Description
The Cake Decorator is responsible for finishing, assembling, and decorating cakes according to The Cake Bake Shop’s brand standards for design, quality, and presentation. This role requires strong attention to detail, technical decorating skills, and adherence to food safety and sanitation standards while supporting overall bakery and pastry operations.
Cake Decorator Essential Duties and ResponsibilitiesDecorate and finish cakes according to established brand design standards, specifications, and presentation guidelines.
Prepare, mix, and portion frostings, icings, fillings, and decorative components based on cake type and production needs.
Assemble and stack cake layers accurately to ensure stability, consistency, and visual appeal.
Use a variety of cake decorating tools and techniques, including piping, smoothing, texturing, and embellishing.
Assist baking and pastry team members with the production of standard bakery and dessert items as assigned.
Ensure all decorated cakes meet quality, consistency, and visual standards prior to storage or service.
Inspect cakes, pastries, and desserts for quality, freshness, and presentation throughout the shift.
Label, date, rotate, and store decorated cakes and bakery products according to FIFO and food safety standards.
Maintain refrigerators, coolers, and storage areas to ensure they are clean, organized, and properly stocked.
Clean and sanitize workstations, ovens, decorating tools, and equipment in accordance with sanitation and safety procedures.
Operate bakery and decorating equipment safely and according to training guidelines.
Communicate product issues, shortages, or quality concerns to leadership promptly.
Support opening and closing bakery procedures as assigned.
Work collaboratively with bakery and pastry team members to meet production timelines and operational needs.
Follow all health department regulations, food safety procedures, and sanitation standards.
Perform additional bakery-related duties as assigned to support overall operations.
Professional ExpectationsMaintain a professional appearance and demeanor at all times.
Use clear, courteous, and brand-aligned communication with guests and coworkers.
Adhere to all company policies, including attendance, conduct, cell phone usage, and safety standards.
Work collaboratively with all departments to support a positive and efficient work environment
Timekeeping and PayCake Decorators must accurately record all hours worked through the timekeeping system.
Off-the-clock work is strictly prohibited.
Manager approval is required for any shift extensions.
Cake Decorators are paid overtime at the applicable regular rate in accordance with federal and state labor laws.
Position Requirements
Prior cake decorating experience, professional or non-professional, preferred.
Ability to use a variety of cake decorating tools, instruments, and techniques.
Strong attention to detail and commitment to presentation standards.
Knowledge of food safety, sanitation, and proper food-handling procedures.
Ability to work efficiently in a fast-paced production environment.
Strong time management, organization, and multitasking skills.
Effective communication and teamwork skills.
Ability to stand for extended periods and perform repetitive decorating tasks.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
Read LessServer Job Description
The Server is responsible for ensuring that every guest that dines with The Cake Bake Shop has “a magical and one of a kind experience” that will keep them coming back again and again. Servers must have a deep knowledge about Cake Bake Shop products to explain any ingredients, allergen warnings, and dietary restrictions; participate in suggestive selling and deliver all food and drinks to guests within the dining room.
Server Responsibilities – Tip-Producing TasksGreet guests warmly and provide an elevated, polished dining experience.
Take and enter food and beverage orders directly into Toast POS accurately and efficiently.
Deliver food, beverages, and desserts to guests in assigned sections.
Engage guests in professional, brand-aligned conversation; use formal language and “on brand” phrasing.
Present menus, explain menu items, ingredients, preparation methods, and inform guests of daily specials.
Make menu recommendations and perform suggestive selling.
Describe and recommend wines; present wine selections with appropriate glassware and pour wine for guests.
Prepare and serve hot, cold, and mixed drinks.
Garnish and decorate dishes or beverages in preparation for serving.
Monitor guest satisfaction, respond to requests promptly, and resolve issues immediately.
Process payments, prepare itemized receipts including sales tax, provide receipts, and thank guests for visiting.
Check guest identification to verify legal age for alcohol service.
Maintain awareness of allergen and dietary accommodations.
Communicate guest needs, service issues, or concerns to management immediately.
Escort guests to tables when assisting hosts or during peak service periods.
Check with guests regarding the application of rewards or discounts.
Provide guests with basic local information or directions when requested.
Maintain a polished and clean uniform consistent with company standards.
Adhere to all Steps of Service: greeting, timing, glitter, offerings, celebrations, and retail engagement.
Sidework Responsibilities – Tip-Supporting Tasks
All tip-supporting tasks are secondary to tip-producing service and must be time-limited.
These activities directly support guest service but are not tip-producing on their own.
Stock and prepare coffee, tea, milk, cream, bottled beverages, condiments, and garnishes.
Brew coffee and tea; cut fruit (lemons, limes) for beverage service.
Clean soda machines, espresso equipment, and server stations.
Wash and polish glassware, silverware, and utensils used for guest service.
Set and reset tables; align chairs; fold napkins; replenish table settings.
Remove used dishes and glassware from tables and counters and transport them to designated cleaning areas.
Restocking linens from the shed.
Wipe tables, chairs, booths, and condiment areas.
Restock to-go packaging, napkins, and service items.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Stock service areas, including credenzas with supplies such as coffee, food, tableware, and linens.
Perform cleaning duties, such as sweeping and mopping floors, tidying up server stations, taking out trash, or checking and cleaning bathrooms.
Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine
Dust décor, wipe down display surfaces, and plug in decorative LED lamps.
Maintain cleanliness and readiness of the service area throughout the shift.
Perform sweeping or spot mopping within the immediate service area.
Refill sanitizer bottles and other essential service supplies.
Assist hosts by taking reservations or to-go orders, greeting, seating, and thank guests as needed.
Excluded Tasks (Non-Tipped Work)
The following activities are not part of the tipped occupation. If assigned, they will be treated and compensated as a separate, non-tipped position at the full applicable minimum wage:
Deep cleaning (e.g., scrubbing floors, walls, hoods, or restrooms).
Dishwashing or back-of-house prep unrelated to immediate guest service.
Marketing, administrative, or clerical work.
Any maintenance or event setup not directly related to guest dining service.
Cleaning or polishing walls, shelving, furniture, or equipment beyond immediate service-area upkeep.
Vacuuming or performing extensive floor care beyond limited spot cleaning in service areas.
Cleaning restrooms beyond light, guest-facing checks (e.g., scrubbing, sanitizing, or restocking as a primary task).
Carrying linens to or from laundry areas as a primary responsibility.
Stocking refrigeration units, storage rooms, or supply areas unrelated to immediate service needs.
Preparing full food items (e.g., sandwiches, hot dishes) outside of limited service-support food preparation.
Mixing or preparing alcoholic beverages beyond incidental table-side service support.
Replenishing steam tables, service bars, or production areas as a primary function.
Performing inventory counts, ordering supplies, or requisitioning products.
Performing duties primarily associated with other roles (e.g., host, cashier, dishwasher, cook, or janitorial staff).
Timekeeping and PayServers must accurately record all hours worked through the timekeeping system.
All time spent on non-tip-producing or non-tip-supporting tasks must be recorded separately and paid at the full minimum wage without tip credit.
Off-the-clock work is strictly prohibited.
Manager approval is required for any extended sidework or shift extensions.
The Company takes a tip credit toward meeting minimum wage for hours worked in the tipped occupation, consistent with federal and state law.
Servers may participate in an approved tip pool, subject to the Company’s tip pooling policy.
Servers are paid overtime at the applicable regular rate, with the correct tip credit applied for straight-time hours as required by law.
Position Requirements
Prior experience in fine dining or upscale service strongly preferred.
Excellent communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Professional appearance and adherence to company grooming standards.
Accuracy when handling money and operating a point-of-sale system.
Ability to stand, walk, and carry trays for extended periods.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
Read LessThe Food Runner is responsible for ensuring the timely delivery of food from the kitchen to the dining room and bar area while providing polished, guest-focused service that reflects The Cake Bake Shop’s elevated standards. Food Runners work closely with the Chef Team and Hospitality Team to ensure that food quality, presentation, timing, and guest satisfaction meet brand expectations. This role plays a key part in creating a magical dining experience for every guest.
Food Runner Responsibilities – Tip-Producing TasksThese tasks directly support guest interaction and contribute to tip-producing service:
Deliver food promptly and accurately to guests in the dining room and bar area.
Announce each dish professionally, describe plate components when appropriate, and ensure correct placement.
Engage with guests courteously and respond to immediate needs or requests.
Assist servers with guest-facing tasks such as fulfilling urgent table needs or accommodating special requests.
Ensure dishes are complete, properly garnished, and meet presentation standards before delivery (in the absence of the chef team).
Monitor timing of orders and coordinate communication between the kitchen and hospitality teams.
Maintain awareness of allergens and dietary accommodations when running food.
Support celebrations, special moments, and guest-experience enhancements as directed by the service team.
Sidework Responsibilities – Tip-Supporting TasksTip-supporting work is limited and must remain secondary to tip-producing guest service tasks.
These tasks directly support the food-running function but do not themselves produce tips:
Set up the expo line with plates, utensils, smallwares, and necessary supplies.
Keep the expo and service stations stocked and organized throughout the shift.
Read order tickets, place orders onto the ticket minder, and track cook times when assisting the chef team.
Assist with garnishing and plate finishing per house specifications (in the absence of the chef team).
Maintain a clean and organized expo area and front line.
Assist servers by carrying trays, clearing items, or supporting table maintenance as directed.
Complete assigned sidework in the front or back of house.
Assist with basic cleaning tasks within the immediate service area.
Participate in closing tasks necessary for service-area readiness.
Excluded Tasks (Non-Tipped Work)These tasks are not part of the tipped occupation and must be compensated at full minimum wage when performed.
Deep cleaning such as scrubbing floors, walls, shelving, drains, or equipment.
Full dishwashing beyond minimal cleaning needed for immediate service.
Back-of-house prep that is not directly tied to plating or running food.
Maintenance work, furniture moving, or event setup.
Administrative, clerical, or non-service-related tasks.
Any extended prep or cleaning not directly connected to active food running.
Timekeeping and PayAll hours must be accurately recorded in the timekeeping system.
Any time spent on non-tip-producing or non-tip-supporting tasks must be clocked separately and paid at full minimum wage.
Off-the-clock work is strictly prohibited.
Manager approval is required for extended sidework or shift extensions.
The Company may take a lawful tip credit for hours worked in the tipped occupation where permitted by applicable law.
Food Runners may participate in an approved tip pool, consistent with Company policy.
Overtime will be paid at the correct regular rate with proper application of tip credit where legally required.
Position RequirementsPrior experience as a food runner or in a similar hospitality role preferred but not required.
Strong communication and guest-service skills.
Ability to work efficiently in a fast-paced, high-volume environment.
Reliable, punctual, and team-oriented.
Ability to lift and carry up to 25 lbs.
Ability to stand, walk, bend, and move quickly for the duration of the shift.
Professional appearance and adherence to company grooming standards.
Other Duties
This job description outlines the primary expectations of the position. Management may assign additional related duties as long as they remain compliant with tip credit and wage regulations.
Read LessThe Bartender/Server is responsible for ensuring that every guest who dines or visits the bar/bar lounge at The Cake Bake Shop experiences “a magical and one-of-a-kind experience” that reflects our brand’s elevated standards. Bartenders/Servers must maintain expert-level knowledge of all beverages, ingredients, recipes, allergens, and presentation expectations. Bartenders/servers provide polished service to bar-top guests while efficiently executing all service-well orders for the dining room.
Bartender/Server Responsibilities – Tip-Producing TasksWarmly greet all bar guests and provide a refined, exceptionally polished guest experience.
Take and enter beverage and food orders into the POS system accurately and efficiently.
Prepare and serve all alcoholic and non-alcoholic beverages according to Cake Bake Shop recipes and standards.
Mix ingredients such as liquor, soda, water, sugar, bitters, and juices to prepare cocktails and specialty drinks.
Serve wine, bottled beer, and draft beer with correct presentation.
Serve snacks, bar food items, appetizers, desserts, and beverages to bar guests.
Collect payment for beverages served; manage bar tabs, balance cash receipts, process payments, and provide receipts.
Check customer identification to verify age requirements for alcohol service.
Monitor alcohol consumption and take appropriate steps to limit liability related to excessive drinking, including refusing service and assisting with arranging transportation for intoxicated guests.
Engage guests using brand-appropriate, elevated language and polished communication.
Provide guests with basic local information or directions upon request.
Perform suggestive selling, offer beverage pairings, and make knowledgeable product recommendations.
Monitor bar-top guests, anticipate needs, and respond to requests promptly.
Deliver bar food items, desserts, and beverages with correct presentation and timing.
Maintain awareness of allergen and dietary accommodations for all guests.
Arrange bottles, glassware, and bar displays in an attractive and organized manner.
Manage bar tabs, process payments, provide receipts, and thank guests for visiting.
Ensure bartop cleanliness, polished bar tools, and professional appearance at all times.
Greet guests warmly and maintain a polished, professional dining or bar experience.
Present menus and answer questions regarding food and beverage offerings.
Make menu and beverage recommendations and explain preparation methods, ingredients, and pairings.
Take food orders from guests seated at the bar and ensure accurate delivery.
Check with guests to ensure satisfaction and resolve issues immediately.
Prepare checks that itemize meal and beverage costs and applicable taxes.
Process rewards or loyalty redemptions when applicable.
Escort guests to seats at the bar when needed.
Serve ice water, coffee, bread, or other table items in support of guest service.
Garnish and decorate drinks or dishes prior to service.
Communicate guest concerns, product shortages, or service issues to management immediately.
Uphold all Steps of Service: greeting, timing, presentation, glitter, celebrations, and retail engagement when applicable.
Sidework Responsibilities – Tip-Supporting TasksTip-supporting work is secondary to tip-producing tasks and must be limited in time. These tasks directly support guest service but do not generate tips by themselves.
Stock and prepare fruit garnishes, syrups, mixes, juices, and bar ingredients.
Restocking linens from the shed.
Slice, pit, and prepare fruit for garnishing beverages.
Prepare batches, flavored syrups, whipped creams, and specialty beverage mixes following recipes.
Restock liquor, wine, beer, sodas, glassware, ice, and bar tools.
Clean glasses, bar utensils, and bar equipment used for drink preparation and service.
Polish glassware and bar utensils used for guest service.
Clean and maintain bar equipment such as shakers, strainers, soda machines, and espresso tools.
Organize the bar top, bar shelves, underbar coolers, and service-well area.
Refill napkins, straws, stirrers, to-go containers, and bar service items.
Wipe down bar-top surfaces, chairs, and nearby décor areas.
Maintain bar cleanliness and readiness throughout the shift.
Perform limited sweeping or spot mopping in the immediate bar area.
Prepare simple bar snacks or cold appetizers such as pickles, cheese, or cold meats in support of bar service.
Remove used glassware, dishes, and utensils from bar-top or service areas.
Clean and reset guest seating areas at the bar.
Stock service stations with necessary supplies.
Roll silverware or assist with light service prep when supporting overall guest flow.
Assist servers or food runners with tray carrying or clearing during peak service.
Refill syrups, sanitizer bottles, and essential service supplies.
Excluded Tasks (Non-Tipped Work)These activities are not part of the tipped occupation and must be paid at full minimum wage if assigned.
Deep cleaning (scrubbing floors, walls, drains, equipment, or restrooms).
Full dishwashing or back-of-house prep unrelated to immediate drink production.
Moving furniture, large event setup, maintenance, or non-service-related tasks.
Administrative, marketing, clerical, or inventory paperwork.
Supervising or managing bar staff in a managerial capacity.
Ordering or requisitioning liquor, supplies, or inventory counts beyond shift-level restocking.
Planning, organizing, or controlling overall bar operations beyond the bartender’s/server’s shift responsibilities.
Creating or planning bar menus or drink programs.
Any extended prep or cleaning work that does not directly support active guest service.
Timekeeping and PayBartenders/servers must accurately record all hours worked using the timekeeping system.
Time spent on non-tip-producing or non-tip-supporting tasks must be clocked separately and paid at full minimum wage.
Off-the-clock work is strictly prohibited.
Manager approval is required for any extended sidework, prep, or shift extensions.
The Company may take a lawful tip credit for hours worked in the tipped occupation where permitted by applicable law.
Bartenders/servers may participate in an approved tip pool according to Company policy.
Overtime is paid at the applicable regular rate with the correct tip credit applied as required by law.
Position RequirementsMinimum of 1 year of bartending or beverage-focused hospitality experience strongly preferred.
Must possess a valid state-issued alcohol service permit or certification as required by local law.
Strong communication, multitasking, and guest service abilities.
Ability to prepare beverages accurately and consistently according to recipes.
Professional appearance and adherence to grooming standards.
Basic math skills and accuracy when handling money, tabs, and POS transactions.
Ability to stand for extended periods; repetitive bending, twisting, lifting up to 50 lbs, and climbing stairs as needed.
Other DutiesThis job description outlines the general expectations of the position. Management may assign additional related duties as long as they comply with all tip credit and wage regulations.
Read LessHost Job Description
Hosts are responsible for creating a welcoming first impression, managing guest flow, and supporting smooth dining room operations. This role serves as a key communication link between guests, servers, kitchen staff, and management to ensure a positive and efficient guest experience.
Host Essential Duties and ResponsibilitiesGreet guests warmly upon arrival and provide menus.
Seat guests at tables or waiting areas based on party size, reservations, accessibility needs, and dining room rotation.
Assign patrons to tables in accordance with established rotation guidelines to ensure balanced server sections.
Receive, record, and manage dining reservations accurately.
Respond to guest inquiries as needed.
Speak with guests to ensure satisfaction with service, respond to concerns or complaints, and provide assistance as appropriate.
Maintain ongoing communication with kitchen staff, servers, and management to ensure dining details are handled properly.
Inform guests of restaurant specialties, features, and offerings.
Direct guests to coatrooms, restrooms, waiting areas, or lounges as needed.
Take and prepare to-go orders when assigned, ensuring accuracy and proper guest communication.
Operate the POS system or cash register as assigned to accept payments for food, beverages, or to-go orders.
Assist other restaurant team members by serving food or beverages, bussing tables, or supporting service during peak periods.
Inspect dining and serving areas to ensure cleanliness, organization, and proper setup.
Inspect restrooms for cleanliness and availability of supplies and notify management of any issues.
Maintain adequate supplies of menus, host stand materials, and guest-facing resources.
Support opening and closing duties, including organizing the host stand and front-of-house areas.
Assist with coordinating dining room activities to ensure prompt and courteous service.
Communicate guest needs, service issues, or operational concerns to management promptly.
Perform other reasonable duties as assigned to support restaurant operations and guest service.
Professional ExpectationsMaintain a professional appearance and demeanor at all times.
Use clear, courteous, and brand-aligned communication with guests and coworkers.
Adhere to all company policies, including attendance, conduct, cell phone usage, and safety standards.
Work collaboratively with all departments to support a positive and efficient work environment
Timekeeping and PayHosts must accurately record all hours worked through the timekeeping system.
Off-the-clock work is strictly prohibited.
Manager approval is required for any shift extensions.
Hosts may participate in an approved tip pool, subject to the Company’s tip pooling policy.
Hosts are paid overtime at the applicable regular rate, with the correct tip credit applied for straight-time hours as required by law.
Position Requirements
Prior experience in fine dining or upscale service strongly preferred.
Excellent communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Professional appearance and adherence to company grooming standards.
Accuracy when handling all technology systems (Toast, Open Table, etc…)
Ability to stand, walk, and carry trays for extended periods.
Other Duties
This job description is intended to describe the general requirements of the position. Management may assign additional related duties within compliance standards.
¡Estamos buscando un panadero con experiencia para unirse a nuestro equipo de producción!
Idealmente, este candidato debería estar bien versado en repostería comercial y/o tener algunas habilidades culinarias.
Responsabilidades de un panadero:
● Mantener una estación de cocina desinfectada y bien organizada.
● Preparación de estaciones de trabajo para hornear.
● Uso y mantenimiento del equipo de cocina.
● Comprobar la calidad de los ingredientes y respetar los Estándares de la Marca.
● Preparar ingredientes para hornear utilizando las herramientas/recursos necesarios.
● Hornear diversos productos de pastelería, incluidos pasteles, tartas de queso, tartas, galletas y otros postres.
Requisitos:
Disponibilidad abierta preferida
Experiencia previa en repostería (profesional o a domicilio)
Experto en el manejo de equipos de cocina.
Experto en diversas técnicas de cocina.
Conocer y seguir los procedimientos de saneamiento.
Mostrar trabajo en equipo y habilidades de comunicación.
Muestre grandes habilidades organizativas
Capaz de realizar múltiples tareas y actuar rápidamente.
Beneficios:
The Cake Bake Shop ofrece un paquete integral de beneficios a todos los empleados de tiempo completo que trabajan regularmente al menos 30 horas por semana. Algunos de los beneficios incluyen:
Seguro médico
Seguro dental
Seguro de visión
Seguro de Vida Básico
401k
Coincidencia 401k
Tiempo libre remunerado
Descuentos para empleados
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