Park Hosts are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit. This position is supervised by the Park Manager.
About Us
The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.
Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.
Responsibilities
Provide our guests with an amazing experience!Greet and check in guests. Provide general Park information and directionsComplete ticket sales, reservation reschedules, and account credits according to the Park policiesWork on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservationsRetail sales and inventory managementGuest management in the event of a weather closureComplete assigned opening and closing proceduresAssist in Park event set up and coordination as neededUpkeep and general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areasHarnessing and de-harnessing guestsConducting inventory of customer equipmentGeneral park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assignedQualifications
Possess a friendly disposition and professional demeanor at all timesStrong communication skills and a kind, patient approach to working with peopleReliable with strong work ethic and personal integrityAttention to detailA passion for working outdoors and the ability to handle all weather conditionsAble to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performanceCandidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitalityCandidates must be at least 16 years old, able to lift 30 lbs. Must be 18 years old to harness guestsSchedule
This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 through December 1. Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidate interested in summer-only positions must be available for the full summer season, running from June 1 through September 5. Weekend and holiday availability is required, including July 4 and Labor Day.Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate. Spring hire training takes place in March 2026.Pay Range
While the exact pay offered reflects a candidate's qualifications and experience, Park Hosts are paid at a rate starting at $16.94 per hour.
Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law. Employment decisions will be based on merit, qualifications and abilities.
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Read LessPark Monitors are the eyes and ears of The Adventure Park at Storrs. Your primary responsibility is to ensure the safety and well-being of Park guests, as well as providing support, assistance and guidance where needed, to create an enjoyable and memorable experience for all guests.
Park Monitor responsibilities include coaching and supervising guests; executing operational tasks for the park; performing daily inspections of aerial trails, equipment, and the grounds; and facilitating problem-solving as unique and challenging situations arise. This position is supervised by the Park Operations Assistant Manager and Park Manager.
About Us
The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.
Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.
Responsibilities
Complete opening and closing park procedures, including, but not limited to: Check-in and retail facilities; completion and recording of daily inspections of courses, gear and grounds; and reservation management.Monitor climbers, coaching and providing feedback as necessary. This includes training and leading guests to complete check-in, briefing, harnessing, aerial trails and special events.Actively engage with guests to provide high quality, memorable outdoor experiences. Provide excellent customer service in response to identified and expressed guest needs.Acts as the first level of response for customer complaints, course assists, and emergency situations, informing and involving the supervisor and management teams as needed. Complete necessary supporting paperwork in a timely manner.Assist with park maintenance, groundskeeping, retail sales, and marketing as needed.Follow and enforce Outdoor Venture Group's policies and procedures, including those related to medical and disciplinary situations, facility and equipment use, and emergencies. Ideal candidate models desired guest behaviors. Communicate personal, staff, guest, course, and supply needs to the management team in a timely manner, in addition to regular operational updates.Other duties as assigned.Qualifications
The Adventure Park operates in a natural outdoor environment. You must be comfortable working at height in all seasonal weather conditions as required.Candidates must be at least 18 years old, able to lift 50 lbs. Climbing experience is preferred, but not required. Previous experience providing high quality customer service is preferred. Experience working with large groups in a professional setting is preferred.Additional experience in adventure tourism is preferred.Schedule
This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 - December 1st, 2026 Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate.Pay Range
While the exact pay offered reflects a candidate's qualifications and experience, Park Monitors are paid at a rate between $16.94 and $18 per hour.
Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law. Employment decisions will be based on merit, qualifications and abilities.
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