For over 75 years, Terrazzo and Marble Supply Co. (T&M) has been one of the largest distributors of natural stone slab and tile, quartz surfacing, and a manufacturer of poured-in-place terrazzo and resinous flooring. As a 100% EMPLOYEE-OWNED company, we believe that the cornerstone of success is our employee-owners' teamwork and dedication.
We are looking to add a Full-time Customer Service Representative to our growing team. This important role is responsible for providing customers with courteous customer service in person, over the phone, or over email; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.
Duties and Responsibilities:
Answers phones, takes customer orders, coordinates pickups and shipments between customers and the warehouse.Provides timely resolution of customer complaints, concerns, and inquiries.Builds effective relationships and trust with customers and potential customers by listening to their needs and informing them about the products and services that are most appropriate to their situation.Responds effectively to customers' inquiries.Prepares quotes, reports, and correspondence as needed.Provides coverage for team members when they are not available.Performs other duties as assigned by supervisor.Requirements:What you need to get the job done:
1-2 years of Customer Service experience with handling difficult or emotional customer situations.Strong communication skills, both written and verbal. This role involves answering customer phone inquiries and replying to customers with detailed information.Proficient with order processing software and systems.Dependability and Reliability: Takes responsibility for own actions; Keeps commitments; Commits to scheduled work hours. Completes tasks on time or notifies the appropriate person with an alternate plan.Detail-oriented: able to review and audit work to ensure accuracy.Teamwork: Contributes to building a positive team spirit; Puts the success of the team above one's own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.What You'll Love About Us:
Great Company Culture: Ownership culture means investing in each other's success. Our guiding cultural principles are Passionate, Collaborative, Accountable, Trusted, Innovative, and Resilient.Work that Stays at Work: True work-life balance. Working hours are Monday through Friday, 7:30 am to 4:30 pm.Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education. Read LessTMS Manufacturing is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We believe that the teamwork and dedication of our employee-owners are the cornerstone of our success.
We are looking for a Full-Time, Permanent Showroom Design Representative. The primary responsibilities include greeting clients in a friendly, professional manner and providing courteous customer service in person or over the phone.
Requirements:Responsibilities:
Greets clients in a professional friendly mannerAnswers phones, book appointments, stock checks, assisting fellow colleagues when needed.Performs customer service duties when needed.Builds effective relationships and trust with customers and potential customers by listening to their needs and informing them about products and services that are most appropriate to their situation.Responds to customer inquiries timely and appropriately.Performs other duties as assigned by supervisor.What You Need to Get the Job Done:
Friendly, outgoing, and welcoming personality.High school diploma, general education degree (GED), or related experience.Excellent customer service skills.Proficient in order processing systems.Commitment to high standards.Ability to multi-task and work effectively in a stressful atmosphere.Professional appearance and demeanor.Ability to effectively communicate with people at all levels and from various backgrounds.Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.Ability to stand for long periods of time.Being detail-oriented with important information between HOmeowners, designers/contractors, or fabricators.What You'll Love About Us:
Great Company Culture: Ownership culture means being invested in each other's success. Passion, Accountability, Trust, Resilience, Innovation, and Collaboration are the core cultural values that guide us.
Work that Stays at Work: True work-life balance.
Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.
Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.
Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.
Read LessFor over 75 years, Terrazzo and Marble Supply Co. (TM Supply) has been one of the largest distributors of natural stone slab and tile, quartz surfacing, and a manufacturer of poured-in-place terrazzo and resinous flooring. As a 100% EMPLOYEE-OWNED company, we believe that the cornerstone of success is our employee-owners’ teamwork and dedication.
TM Supply is currently looking for a Payroll Coordinator. This full-time role provides administrative support to the overall provision of Human Resources services, policies, and programs for the company. The major areas of responsibility include payroll coordination across multi-state locations and schedules, paid time off tracking, onboarding, timesheet auditing, benefit deduction management and submittals, compensation and incentive program entry, system training with other users, policy education and enforcement, and HR regulations compliance.
Requirements:Responsibilities:
Promotes positive employee relations by designing, communicating, and interpreting human resources policies and programs.Helps build and sustain a positive, collaborative work environment. Coordinates and processes payroll for all company locations and schedules.Processes compensation changes, promotions, bonuses, and incentive programs.Inputs new hires and coordinates onboarding training with their supervisor.Coordinates the off-boarding process and communication of findings to management.Analyzes data, prepares reports, and makes recommendations on a variety of payroll items. Including all employee earnings and deduction codes.Responds to inquiries regarding payroll policies, check details, payroll procedures, and incentive programs.Responsible for inputting and auditing the benefits deduction changes. Maintains and updates the employee's electronic documents.Payroll processing weekly, bi-weekly, and semi-monthly.Updates payroll for FMLA, medical leaves, and workers' compensation. Performs other duties as assigned by the manager.Qualifications:
Associate's degree or equivalent, one to three years related experience, or equivalent combination of education and experience.Working knowledge and experience with payroll systems and processing.Working knowledge of data collection, data analysis, evaluation, and scientific methods.Strong organizational, problem-solving, and analytical skills.Ability to manage priorities.Ability to work independently and as a member of various teams and committees.Proficient in document management, payroll systems, spreadsheets, and word processing.Proven ability to handle multiple projects and meet deadlines.Strong interpersonal skills.Ability to deal effectively with a diversity of individuals at all organizational levels.Good judgment and the ability to make timely, sound decisions.Ability to work with all levels of management.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.What You'll Love About Us:
Great Company Culture: Ownership culture means investing in each other's success. Passion, Relationship, Integrity, Dedication, and Excellence are the core values that guide us.Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.Health Benefits: BCBS Medical with HSA (includes company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.Pay: $60,000, potential to earn a yearly bonus, depending on company and individual performance. Read LessTerrazzo and Marble Supply Company is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We believe that the cornerstone of our success is due to the teamwork and dedication of our employee-owners.
We are looking to add a Full-Time, Permanent Warehouse Operations Associate for a Monday through Friday day shift. This role is an opportunity to learn about the stone trade and connect with influencers in the field.
Responsibilities:
Move and stage materials for customer appointments safely, accurately, and promptly.Identifies damaged materials and records material shortages.Loads and unloads materials onto and from a variety of containers, including but not limited to trucks, conveyors, racks, pallets, and/or trays; utilizes appropriate tools to accomplish the task.Cleans and organizes the showroom and warehouseMaintains a safe, clean working environmentRequirements:What You Need to Get the Job Done:
Team-oriented player attitudeHistory of reliabilityCommitted to high safety standardsAttention to detailWarehouse experience preferredForklift experience is a plus, but is not requiredVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.What You'll Love About Us:
Great Company Culture: Ownership culture means investing in each other's success. Passion, Accountability, Trust, Collaboration, Innovation, and Resilience define our culture.Work that Stays at Work: True work-life balance. Weekday and day shift hours.Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.Competitive Pay: $22.00 to $25.00 an hour, depending on experience. Read Less