The Information Technology Support Technician works with various departments to continually improve efficiency and work flows using new technologies. Two to 5 years of IT support/Help Desk experience in a user-oriented environment, a strong understanding of a wide variety of personal computing equipment, computer software applications and networking equipment.
$25 an hour In office every day for Training, then moves to hybrid Full time 35 hours a week Monday through Friday. Core hours are 8:30am to 4:30pm Stoughton office location
Essential Functions
Installs, tests, and maintains a variety of personal computing, network hardware and software systems on local area network and wide area network connections. Performs diagnostic tests, modifies or repairs hardware to the board or component level. Works with users to evaluate and solve technical issues, by phone or onsite. Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Troubleshoots network performance issues. Provides remote support for offsite users. Maintains a log of completed work using an incident-tracking application. Assists and provides back up to System Administrators and Network Administrator Produces support documentation. Plans, initiates and completes various projects as assigned by the IT Manager, complete all assigned tasks and meet all job-related responsibilities with limited supervision. Works with various departments to continually improve efficiency and workflows using new technologies. Other duties assigned by the IT Manager as required.
Preferred Experience
Two to five years of IT support/Help Desk experience in a user-oriented environment.
Required Certificates, Licenses, Registrations, skills, abilities
Associate degree or equivalent experience. Ability to work independently, self-motivator with the ability to plan and initiate. Strong understanding of a wide variety of personal computing equipment, computer software applications and networking equipment, experience with TCPIP, DNS, Active Directory.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be able to lift 25 pounds While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Travel is required for this position as needed.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunitiesWork Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation details: 25-25 Hourly Wage
PIf5-
Read LessA community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.
• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person
Essential Job Functions Follow-up on assigned functional skills training in a timely manner as determined by contract. Assess consumers and/or surrogate ability to manage PCA services. Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract. Maintain confidentiality in all consumer related issues. Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager. Demonstrate a working knowledge of program policies and procedures and Mass Health regulations. Demonstrate a commitment to the Independent Living philosophy of consumer control. Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC). Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines. Assigned referrals and intake documentation Service Agreements and Assessments for re-evaluations Supportive documentation for intakes and re-evaluations as needed Return all phone calls from surrogates and consumers within 72 business hours Work within policies to complete and submit internal requirements: Progress Notes Dayforce, Outlook Schedule Mileage and Expense Forms Return all required email communications within 48 business hours. Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports: Non-billing, overbilling and ineligible consumers Provide training and ongoing support for EVV Major problems requiring skills training Consumer status updates Intake, Quarterly and Annual Reviews Perform other duties as assigned by the Skills Trainer Supervisor Qualifications Experience providing services for people with disabilities and knowledge of PCA programs is preferred. Experience or education in teaching or counseling is helpful. Knowledge of community resources and social service systems is beneficial. Excellent communication, organizational, and writing skills. Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases. Specialized training provided as needed.
Required Education Bachelor's Degree preferred; GED or High School Diploma required .
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job .
While performing the duties of this job, the employee is regularly required to talk and/or hear . The employee is frequently required to sit, stand, walk, use hands to finger , handle or feel; and reach with hands and arms .
Travel:
Travel is required for this position. Must have a valid driver's license and reliable vehicle to travel within assigned service area.
Other Duties:
Note this job description is not designed to cover or contain a comprehensive listing of activities , duties or responsibilities that are required of the employee for this job. Duties , responsibilities and activities may change at any time with or without notice .
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunitiesWork Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation details: 21-21 Hourly Wage
PI990f0d66675d-2159
Read LessA community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.
• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person
Essential Job Functions Follow-up on assigned functional skills training in a timely manner as determined by contract. Assess consumers and/or surrogate ability to manage PCA services. Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract. Maintain confidentiality in all consumer related issues. Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager. Demonstrate a working knowledge of program policies and procedures and Mass Health regulations. Demonstrate a commitment to the Independent Living philosophy of consumer control. Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC). Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines. Assigned referrals and intake documentation Service Agreements and Assessments for re-evaluations Supportive documentation for intakes and re-evaluations as needed Return all phone calls from surrogates and consumers within 72 business hours Work within policies to complete and submit internal requirements: Progress Notes Dayforce, Outlook Schedule Mileage and Expense Forms Return all required email communications within 48 business hours. Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports: Non-billing, overbilling and ineligible consumers Provide training and ongoing support for EVV Major problems requiring skills training Consumer status updates Intake, Quarterly and Annual Reviews Perform other duties as assigned by the Skills Trainer Supervisor Qualifications Experience providing services for people with disabilities and knowledge of PCA programs is preferred. Experience or education in teaching or counseling is helpful. Knowledge of community resources and social service systems is beneficial. Excellent communication, organizational, and writing skills. Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases. Specialized training provided as needed.
Required Education Bachelor's Degree preferred; GED or High School Diploma required .
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job .
While performing the duties of this job, the employee is regularly required to talk and/or hear . The employee is frequently required to sit, stand, walk, use hands to finger , handle or feel; and reach with hands and arms .
Travel:
Travel is required for this position. Must have a valid driver's license and reliable vehicle to travel within assigned service area.
Other Duties:
Note this job description is not designed to cover or contain a comprehensive listing of activities , duties or responsibilities that are required of the employee for this job. Duties , responsibilities and activities may change at any time with or without notice .
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunitiesWork Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
PI40191cd5-
Read LessThe Job Developer and Career Counselor will be responsible for assisting people to ultimately obtain employment in a competitive integrated setting in the community. Location is in the Southeastern Mass/Boston area.
Monday - Friday and weekend hours as needed 8:30am to 4:30pm core work hours with flexibility Full-time 35 hours a work week Location is in community and remote
Essential Job Functions
Develop a community network of businesses to access on site assessment and/or employment opportunities Outreach and marketing to educate community businesses about Options resources for job candidates when there are vacancies Develop career plans that determine goals for employment Understand the On-the-Job Training process between MassAbility and community businesses Submit documentation for monthly billing Produce outcome of success in order to maximize Options annual contract and build upon the services. Assist people to obtain employment according to the Career Plan Assist people to maintain their employment through documented planning Support consumer in the method that is appropriate and least intrusive. Maximize the independence of consumer during all services Report suspected abuse and neglect to DPPC and/or Employment Services Supervisor/ Program Director
Competencies
Proven track record of placing people with disabilities into competitive jobs Fluency in reading/writing and speaking English language - bi-lingual preferred Experience in developing and writing vocational assessments, career planning, job placement and job supports both on site and off site of the employment location Outstanding customer service and problem-solving skills
Preferred Experience
Experience developing and writing vocational assessments, career planning, job placement and job coaching follow along services Experience working with people with disabilities in vocational rehabilitation services Knowledge of MassAbility Competitive Integrated Employment Services Experience working with people with disabilities
Required Education
High School diploma Bachelors preferred or some college helpful. Suitable employment services knowledge but can be equivalent to length of work experience.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
This position requires an employee to be on the road as a primary function. Must have a valid driver's license and reliable transportation.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunitiesWork Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation details: 23-23 Hourly Wage
PI2717a8be314d-8403
Read LessThe Community Resource Supervisor is a working supervisory role that leads the Resource Department in supporting all Tempus Unlimited programs, consumers, and the broader Massachusetts community. This position provides information and referral services, oversees intake and triage for resource needs, and maintains the Zuke Resource Database. The Supervisor builds community partnerships, attends outreach events, and develops strategies to expand resource access and visibility. They manage all department activities and personnel, ensuring alignment with organizational goals and compliance standards. Additionally, this role oversees the agency's Human Rights Committee in accordance with DDS regulations. As a member of the Community Services Leadership Team, the Supervisor promotes independence, inclusion, and equity for individuals with disabilities while fostering strong community connections.
Essential Job Duties
Staff Leadership
Train and develop team through challenging assignments and structured objectives (e.g., intake workflow, resource database updates). Provide resource materials and source documents to improve staff knowledge of community support and social determinants of health. Document all resources and maintain accuracy within our database with quarterly updates. Supervise daily activities to ensure positive productivity Create yearly performance goals and provide regular feedback tied to department metrics (linkage success, outreach participation).Operations
Organize priorities and workload to meet department objectives (e.g., building partnerships, intake triage, outcome tracking). Develop, measure, and report meaningful key metrics, Track number of active partnerships and MOUs with targets to grow Identify, design, and implement process improvements Manage the Human Rights Committee for the agency in compliance with DDS regulations, ensuring proper oversight, documentation, and reporting of rights-related matters.Communication
Lead and contribute to department meetings focused on KPIs and outreach calendar. Liaise with other departments or agency programs (e.g., PCM, CBDS, Employment Supports) to support cross-departmental initiatives and resource sharing. Serve as point of contact for all community partners. Encourage and maintain bi-directional communication between staff and leadership for continuous improvement.Community Engagement
Attend and coordinate participation in at least 3 networking/community events per month (resource fairs, SPED PAC meetings, etc.). Build and maintain professional relationships with community providers, councils, libraries, and advocacy groups. Develop and publish a shareable "Menu of Resources" for internal and external stakeholders.Other
Support overall mission and objectives of Tempus Unlimited by promoting independence and inclusion. Act as a Mandated Reporter for all suspicions of abuse or neglect. Perform other duties as assigned by the Director of Community Services.
Competencies
Ability to supervise and direct staff Excellent organizational skills Microsoft Office/Outlook Attention to accuracy and detail Strong interpersonal skills - ability to use video conference for services Excellent oral and written communication Good computer and analytical skills Innovative thinking Ability to maintain confidentiality Perform all other duties as may be required
Required Experience
At least one year in a leadership or supervisory role. Microsoft Office Customer service, human service and community resource work Lived and/or work experience with disability services and community resources.Education: Bachelor's or associate degree in related field preferred. High school diploma or equivalent required with experience. Experience may be substituted for education.
Work Environment
This job operates both remotely, in a professional office environment, in a community organization, or at a community event. This role routinely uses standard office equipment - computers, and phone.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee will need to carry conference boxes up to 20 pounds and other related items. The employee will need to set up conference tables, or present at a community location/event.
Travel
Travel to meet community resources or to participate in community events required Travel to conferences occasionally
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunitiesWork Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation details: 29-29 Hourly Wage
PI7c6e1b9a45f8-5244
Read Less