Looking to be at the cutting edge of healthcare and pharmacy? Interested in supporting the
operational, regulatory, and compliance functions of a rapidly growing telehealth pharmacy?
TelyRx is seeking a detail-oriented and highly organized Compliance Specialist to support
licensing, credentialing, formulary operations, regulatory compliance, and pharmacy
administration.
This role is ideal for an individual who thrives in a fast-paced environment, enjoys cross-
functional collaboration, and is passionate about maintaining high standards of regulatory and
operational excellence.
Responsibilities:
Licensing and Credentialing
Support the process of obtaining, maintaining, and renewing licenses and certifications for providers, pharmacists, pharmacy technicians, and non-resident pharmacies Assist with updating and maintaining records with regulatory and industry organizations including NABP, NCPDP, and LegitScript Communicate professionally and promptly with state licensing boards, providers, and other regulatory organizations Track applications, renewals, expiration dates, and supporting documentation to ensure accurate and timely processing Maintain organized and efficient record keeping systems related to licensing and credentialing activities Monitor renewal timelines and notify staff members and providers of upcoming deadlines and required actions Serve as a liaison between staff, providers, and regulatory entities regarding licensure requirements, continuing education, signatures, documentation requests, and application status updates Other tasks as assigned or required by managementAdministrative and Regulatory Support
Assist with administrative and regulatory reporting obligations including PDMP, quarterly reporting, and OIG-related documentation Collaborate with team members on the implementation and maintenance of training programs, compliance initiatives, and risk assessment audits Support the maintenance and organization of pharmacy operational documentation and internal compliance records Other tasks as assigned or required by managementOrganization and Document Retention
Maintain records related to licenses, certifications, provider communications, renewals, recalls, reports, disciplinary actions, and regulatory documentation Collect, verify, and organize documentation related to education, training, credentialing, and licensure Ensure records are maintained in accordance with company policies and regulatory standardsCompliance and Quality Assurance
Support ongoing compliance with federal and state pharmacy regulations, licensing requirements, and health and safety standards Stay informed on changes in pharmacy laws, regulations, and industry standards to support operational compliance Assist in the creation, implementation, and maintenance of Standard Operating Procedures (SOPs) Investigate internal errors and support Root Cause Analysis (RCA) processes as necessary Assist the Regulatory Manager with audits, inspections, licensing reviews, and quality assurance initiatives related to compliance and credenRequirements:Qualifications
Strong organizational skills with exceptional attention to detail Ability to manage multiple projects, deadlines, and regulatory requirements simultaneously Excellent written and verbal communication skills Experience working in healthcare, pharmacy, compliance, credentialing, or regulatory operations preferred Familiarity with pharmacy regulations, licensing processes, and healthcare compliance standards preferred Proficiency in Microsoft Office and other organizational/document management systemsPreferred Attributes
Self-motivated and proactive Strong problem-solving and critical-thinking skills Ability to work collaboratively across departments Comfortable working in a fast-paced and evolving environment Passion for healthcare operations, compliance, and patient safety Read LessAbout TelyRx
Healthcare. Simplified. Delivered.
TelyRx is a technology-enabled healthcare and pharmacy services company on a mission to make getting everyday medications simple, affordable, and fast. Our digital pharmacy platform connects patients with independent, state-licensed providers, then fulfills and ships prescriptions through our own licensed retail pharmacies. We call it the You era of healthcare: no waiting rooms, no appointments, no insurance required.
We’ve filled more than 1,000,000 prescriptions, earned over 10,000 five-star reviews, and now offer 450+ everyday medications across 48 U.S. states and territories. A licensed provider reviews each request, within 24 hours, and approved orders ship quickly and discreetly to the patient’s door. Clear pricing, no surprises.
We’re a publicly traded company (TSX: TELY, OTCQX: TELYF) growing fast, with teams across Dallas, Tampa, Boulder, and Seattle. If you want your work to reach real people on the day they need it most, you’ll feel at home here.
The role
While this is a remote role, this candidate must sit in the Seattle Area
You author the experience brief for every patient-facing surface: acquisition-to-conversion, PDP and checkout, refill and win-back, personalization, content, and the martech. You turn the persona of record into a built experience, commission the build from Engineering, and stand behind conversion and retention. You own the capability and the surface, not the revenue number, and you build the capability once so Commercial never rebuilds it. This is the seat every patient meets TelyRx through.
What you’ll own
The experience brief for every patient-facing surface: acquisition, PDP and checkout, refill and win-back, personalization, content, and the martech. The authored experience that turns the persona of record into something built and measured. Conversion rate and lift by surface, experiment velocity and win rate, and brief-to-ship time. The seam with Engineering: you author and commission, they build, and you hold the surface to the number. The team: Content Experience, SEO and Organic Growth, UX, Manager CRO and Experimentation, and the Personalization and Lifecycle Lead.What you’ll do
Author the experience brief from the persona of record, and commission the build from Engineering. Own conversion rate and lift by surface, and run the experimentation program through the Manager, CRO and Experimentation. Own PDP, checkout, refill, and win-back surfaces, and the personalization and content that lift them. Own the martech, tags, and conversion tracking the paid and organic engines run on. Lead Content Experience, SEO and Organic Growth, UX, and the Personalization and Lifecycle Lead. Partner with BI on the measurement truth that judges each surface, and with Commercial on the briefs. Keep the capability built once and reusable, so Commercial pulls it rather than rebuilding it. Grow the experimentation muscle and the team, so win rate and bench both compound.How success is measured
You run experience from a small set of conversion numbers and set the objectives for the surface team.
FIRST 90 DAYS
One conversion baseline and target by surface, agreed with BI. An experiment backlog running with a win-rate view. The refill and win-back surface roadmap agreed with Commercial and Lifecycle.THE NUMBERS THAT MATTER
Yours to own. Conversion rate and lift by surface, refill and win-back completion, experiment velocity and win rate, and brief-to-ship time. You influence. Acquisition and retention numbers, owned by Commercial, moved by the surfaces you build. The rhythm. You set the experience OKRs and run the experiment review off conversion and win rate. Requirements:What you bring
MUST-HAVES
Led digital experience, conversion, or product for a DTC or consumer platform. Ran a CRO or experimentation program and moved a conversion metric. Owned PDP, checkout, or lifecycle surfaces end to end. Built and led a team across UX, content, SEO, and experimentation.NICE-TO-HAVES
Healthcare, pharmacy, or regulated consumer experience. Worked in a capability-versus-outcome model, serving outcome owners from a shared capability.How we work
You author the experience and commission the build, serving every outcome owner from one capability. Hold the experience bar firm and stay agile on experiments.
The Tely 5 are how we work, at every level. They are a loop, not a checklist:
Own it. Take the conversion capability as yours across every surface, including the seam where your build meets the number Commercial owns. Get it right. Protect patient trust in the experience: accurate, accessible, compliant surfaces, and data handled with care. Read the signal. Let the experiment results and the funnel telemetry, not opinion, decide what ships and what gets retired. Make it better. Build the capability once and serve every outcome owner, so Commercial never rebuilds the surface. Grow it. Grow the experimentation muscle and the team, so the win rate and the bench both compound.Patient at the center. Run as one team.
At this level, that means owning the experience brief and conversion by surface, running the experiment program, and building the capability once so Commercial never rebuilds it.
Compensation and benefits
Compensation Bonus or equity, if applicable Health, dental, vision PTO, parental leave, and other benefitsEqual opportunity
TelyRx is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the people and communities we serve. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Read LessLooking to be at the cutting edge of healthcare and pharmacy? If so TelyRx is for you. We are seeking a highly motivated registered Pharmacy Technician to join our team. We are a state-of-the-art technology enabled telehealth pharmacy located in Clearwater, Florida.
About Us:
We believe access to essential medicines should be simple, convenient, and readily available. TelyRx was launched to help people get their everyday medications they need by removing unnecessary barriers and streamlining the process. Our approach is straightforward: no insurance, no hassle, and no need to jump through hoops. Our vision is to revolutionize the way people receive healthcare by providing a seamless and personalized experience for all. By using cutting-edge technology and a patient-centered approach, TelyRx is committed to ensuring everyone has hassle-free access to their needed medications. This is accomplished in a market-leading, minimalistic approach that eliminates wasted time and effort for the patient, providers, and pharmacists. In addition to streamlining the process through our website functionality, we utilize state-of-the-art automation to help fill the orders safely. We believe that healthcare should be inclusive and convenient, and our dedicated team is working tirelessly to make this vision a reality. Our culture is very family oriented, we foster a sense of community here at TelyRx. We strive to make a difference by connecting with our patients and each other through shared values and creativity. Join us on this journey toward a healthier, more accessible future with TelyRx.
Responsibilities:
Remain agile for performing workflow tasks such as data entry, filling, inventory, and shippingUnder the direct supervision of a pharmacist dispense and package medications accurately and efficientlyAssist in maintaining Inventory and appropriate labeling of medicationsPrepare orders for packing and shippingData entry/attentiveness with order quantities and look alike sound alike medicationsMost importantly, have fun learning and growing with us on this exciting new journey!Requirements:Must be an actively licensed Pharmacy Technician in the state of Texas with no reprimands on their licenseBe patient-focused and provide outstanding customer serviceMust be able to be onsite at our Clearwater pharmacy for hours workedA proven, independent thinker, able to work with minimal directionProficient in Microsoft apps Highschool diploma or general education degree (GED)A collaborative “get it done” approach to exceed our patients' expectationsReliable with a keen eye for detailAbility to be a team player Read LessJob description - Full-Time Pharmacist
Looking to be at the cutting edge of healthcare and pharmacy? Are you interested in both the clinical and business aspects of pharmacy? If so, TelyRx is the place to be!
We are looking for a licensed Pharmacist in the Irving/Dallas area to support our growing pharmacy's clinical and filling needs. As a state-of-the-art technology-enabled telehealth pharmacy, we need someone to focus on the clinical aspects of our formulary in addition to traditional pharmacist tasks. Discover a different and unique side of pharmacy.
Responsibilities:
Own the workflow with the automation machines and shipping within our pharmacy platformReview and sign off on medications being refilled in the canisters of the Parata equipmentTroubleshoot and eliminate errors with the equipment onsite to reduce any potential downtime of the machinesAssist with receiving medications and entering into our system if staff is not present to completeAssist the team in processing prescriptions with the automation equipment onsitePrepare orders for packing and shippingRespond to clinical questions online or calls from patientsMost importantly, have fun learning and growing with us on this exciting new journey!Requirements:Qualifications:
An actively licensed pharmacist in the state of Texas AND California with no reprimands on their licenseCapable of learning the basics of the equipment and technology required to fulfill the orders of our patientsBe patient-focused and provide outstanding customer service, .Be agile, flexible, and willing to learn as we grow and evolveMust be able to be onsite at our Clearwater pharmacy for hours workedA proven, independent thinker, able to work with minimal staff and directionProficient in Microsoft apps and/or Google appsAll experience is welcomed (new grads welcomed)A collaborative “get it done” approach to exceed our patients' expectationsExcellent customer service skills and problem-resolution"Nice-To-Have's":
Ability and willingness to ambitiously get licensed in multiple states, Must already be licensed in California Prior experience working with Parata equipment, even better if you have ATP-2 experienceStart-up or experience at an online or mail-order pharmacyLicense/Certification:
Licensed Pharmacist (Required)Ability to Commute:
DFW AREAWork Location: In person
Read LessJob description - Full-Time Pharmacist
Looking to be at the cutting edge of healthcare and pharmacy? Are you interested in both the clinical and business aspects of pharmacy? If so, TelyRx is the place to be!
We are looking for a licensed Pharmacist in the Tampa/Clearwater area to support our growing pharmacy's clinical and filling needs. As a state-of-the-art technology-enabled telehealth pharmacy, we need someone to focus on the clinical aspects of our formulary in addition to traditional pharmacist tasks. Discover a different and unique side of pharmacy.
Responsibilities:
Qualifications:
"Nice-To-Have's":
Ability and willingness to ambitiously get licensed in multiple states, Must already be licensed in California Prior experience working with Parata equipment, even better if you have ATP-2 experienceStart-up or experience at an online or mail-order pharmacyLicense/Certification:
Licensed Pharmacist (Required)Ability to Commute:
Clearwater, FL 33763 (Required)Work Location: In person
Looking to be at the cutting edge of healthcare and pharmacy? Interested in supporting the
operational, regulatory, and compliance functions of a rapidly growing telehealth pharmacy?
TelyRx is seeking a detail-oriented and highly organized Compliance Specialist to support
licensing, credentialing, formulary operations, regulatory compliance, and pharmacy
administration.
This role is ideal for an individual who thrives in a fast-paced environment, enjoys cross-
functional collaboration, and is passionate about maintaining high standards of regulatory and
operational excellence.
Responsibilities:
Licensing and Credentialing
Support the process of obtaining, maintaining, and renewing licenses and certifications for providers, pharmacists, pharmacy technicians, and non-resident pharmacies Assist with updating and maintaining records with regulatory and industry organizations including NABP, NCPDP, and LegitScript Communicate professionally and promptly with state licensing boards, providers, and other regulatory organizations Track applications, renewals, expiration dates, and supporting documentation to ensure accurate and timely processing Maintain organized and efficient record keeping systems related to licensing and credentialing activities Monitor renewal timelines and notify staff members and providers of upcoming deadlines and required actions Serve as a liaison between staff, providers, and regulatory entities regarding licensure requirements, continuing education, signatures, documentation requests, and application status updates Other tasks as assigned or required by managementAdministrative and Regulatory Support
Assist with administrative and regulatory reporting obligations including PDMP, quarterly reporting, and OIG-related documentation Collaborate with team members on the implementation and maintenance of training programs, compliance initiatives, and risk assessment audits Support the maintenance and organization of pharmacy operational documentation and internal compliance records Other tasks as assigned or required by managementOrganization and Document Retention
Maintain records related to licenses, certifications, provider communications, renewals, recalls, reports, disciplinary actions, and regulatory documentation Collect, verify, and organize documentation related to education, training, credentialing, and licensure Ensure records are maintained in accordance with company policies and regulatory standardsCompliance and Quality Assurance
Support ongoing compliance with federal and state pharmacy regulations, licensing requirements, and health and safety standards Stay informed on changes in pharmacy laws, regulations, and industry standards to support operational compliance Assist in the creation, implementation, and maintenance of Standard Operating Procedures (SOPs) Investigate internal errors and support Root Cause Analysis (RCA) processes as necessary Assist the Regulatory Manager with audits, inspections, licensing reviews, and quality assurance initiatives related to compliance and credenRequirements:Qualifications
Strong organizational skills with exceptional attention to detail Ability to manage multiple projects, deadlines, and regulatory requirements simultaneously Excellent written and verbal communication skills Experience working in healthcare, pharmacy, compliance, credentialing, or regulatory operations preferred Familiarity with pharmacy regulations, licensing processes, and healthcare compliance standards preferred Proficiency in Microsoft Office and other organizational/document management systemsPreferred Attributes
Self-motivated and proactive Strong problem-solving and critical-thinking skills Ability to work collaboratively across departments Comfortable working in a fast-paced and evolving environment Passion for healthcare operations, compliance, and patient safetyQualifications:
Experience:
Skills:
Strong knowledge of licensing and credentialing processes and regulations.Excellent organizational skills with the ability to manage multiple tasks and deadlines.Exceptional attention to detail and accuracy.Strong communication and interpersonal skills, with the ability to interact effectively with regulatory agencies, healthcare professionals, and internal teams.Proficiency in using credentialing and compliance management software.Additional Information:Travel: Some travel may be required to manage licensing and credentialing processes across different regions.Benefits:
Competitive salary and performance-based stock optionsComprehensive health, dental, and vision insurance.Retirement savings plan.Paid time off and holidays.Professional development opportunities.Flexible Schedule | Daytime, Evening, and Weekend Shifts Available
Join our dynamic team as a Customer Experience Associate, where your empathy, attention to detail, and passion for patient care help shape the future of healthcare delivery. At TelyRx, you’ll ensure every customer feels supported, valued, and empowered on their health journey.
Access to essential medicines should be simple, convenient, and readily available. Our mission is to help people get their necessary medications by removing unnecessary barriers and streamlining the process. No insurance, no hassle, no hoops—just fast, reliable care.
We believe healthcare should be inclusive, accessible, and easy. By leveraging technology and a patient-centered approach, TelyRx is transforming how people experience pharmacy care. Join us in creating a healthier, more accessible future.
As a Customer Experience Associate, you’ll play a key role in providing personalized support to our patients. Whether you have pharmacy experience or a background in healthcare or customer service, this role is perfect for empathetic individuals passionate about making a real difference in people’s lives.
You’ll assist customers with medication needs, answer questions, and resolve concerns in a way that builds trust and loyalty. We offer a flexible schedule and are currently seeking individuals who are available for daytime, evening, and weekend shifts.
Whether you're experienced in pharmacy or just passionate about making healthcare better, TelyRx is looking for team members who care. If you thrive in a fast-paced, patient-centered environment and want to help people get the medications they need—we’d love to meet you.
Read Less
Looking to be at the cutting edge of healthcare and pharmacy? Are you interested in both the clinical and business aspects of pharmacy? If so, TelyRx is the place to be!
We are looking for a licensed Pharmacist in the Irving/Dallas Texas area with experience in mail order pharmacies to support our growing pharmacy's clinical and filling needs.
As a state-of-the-art technology-enabled tele-health pharmacy, we need someone to focus on the clinical aspects of our formulary in addition to traditional pharmacist tasks. Discover a different and unique side of pharmacy.
Responsibilities:
Own the workflow with the automation machines and shipping within our pharmacy platformReview and sign off on medications being refilled in the canisters of the Parata equipmentTroubleshoot and eliminate errors with the equipment onsite to reduce any potential downtime of the machinesAssist with receiving medications and entering into our system if staff is not present to completeAssist the team in processing prescriptions with the automation equipment onsitePrepare orders for packing and shippingRespond to clinical questions online or calls from patientsMost importantly, have fun learning and growing with us on this exciting new journey!Requirements:Preference will be giving to Pharmacist with mail order pharmacy experience!
An actively licensed pharmacist in the state of Texas with no reprimands on their licenseAble to commit to a scheduled 1-2 hours a day, Monday through Friday, of fulfillment support needed to process the orders for our patient needsCapable of learning the basics of the equipment and technology required to fulfill the orders of our patientsBe patient-focused and provide outstanding customer service, .Be agile, flexible, and willing to learn as we grow and evolveMust be able to be onsite at our Clearwater pharmacy for hours workedA proven, independent thinker, able to work with minimal staff and directionProficient in Microsoft apps and/or Google appsAll experience is welcomed (new grads welcomed)A collaborative “get it done” approach to exceed our patients' expectationsExcellent customer service skills and problem-resolution"Nice-To-Have's":
Ability and willingness to ambitiously get licensed in multiple statesPrior experience working with Parata equipment, even better if you have ATP-2 experienceStart-up or experience at an online or mail-order pharmacyJob Type: Full-Time
Salary: $120,000 - $130,000.00
Schedule: 40 per week (Rotating weekends mandatory)
License/Certification:
Ability to Commute:
Irving, Texas 75063Benefits:
401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceHealth savings accountPaid time off Read LessJob description - Full-Time Pharmacist
Full-time w/ availability between 6am-8pm. Must have weekend availability! (Rotating weekends required)
Looking to be at the cutting edge of healthcare and pharmacy? Are you interested in both the clinical and business aspects of pharmacy? If so, TelyRx is the place to be!
We are looking for a licensed Pharmacist in the Tampa/Clearwater area to support our growing pharmacy's clinical and filling needs. As a state-of-the-art technology-enabled telehealth pharmacy, we need someone to focus on the clinical aspects of our formulary in addition to traditional pharmacist tasks. Discover a different and unique side of pharmacy.
Responsibilities:
Own the workflow with the automation machines and shipping within our pharmacy platformReview and sign off on medications being refilled in the canisters of the Parata equipmentTroubleshoot and eliminate errors with the equipment onsite to reduce any potential downtime of the machinesAssist with receiving medications and entering into our system if staff is not present to completeAssist the team in processing prescriptions with the automation equipment onsitePrepare orders for packing and shippingRespond to clinical questions online or calls from patientsMost importantly, have fun learning and growing with us on this exciting new journey!Job Type: Full-Time
Salary: $120,000
Schedule:
Full-time w/ availability between 6am-8pm. Must have weekend availability!License/Certification:
Licensed Pharmacist (Required)Ability to Commute:
Clearwater, FL 33763 (Required)Work Location: In person
Job Types: Full-time, Part-time
Pay: $120,000.00 per year
Expected hours: 40 per week
Benefits:
401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceHealth savings accountPaid time offSchedule:
Thursday - Monday 10am - 630pmLicense/Certification:
Florida Pharmacist License (Required)Ability to Commute:
Clearwater, FL 33763 (Required)Work Location: In person
Qualifications:
An actively licensed pharmacist in the state of Florida with no reprimands on their licenseAble to commit to a scheduled 1-2 hours a day, Monday through Friday, of fulfillment support needed to process the orders for our patient needsCapable of learning the basics of the equipment and technology required to fulfill the orders of our patientsBe patient-focused and provide outstanding customer service, .Be agile, flexible, and willing to learn as we grow and evolveMust be able to be onsite at our Clearwater pharmacy for hours workedA proven, independent thinker, able to work with minimal staff and directionProficient in Microsoft apps and/or Google appsAll experience is welcomed (new grads welcomed)A collaborative “get it done” approach to exceed our patients' expectationsExcellent customer service skills and problem-resolution"Nice-To-Have's":
Ability and willingness to ambitiously get licensed in multiple statesPrior experience working with Parata equipment, even better if you have ATP-2 experienceStart-up or experience at an online or mail-order pharmacy Read LessLooking to be at the cutting edge of healthcare and pharmacy? Are you interested in both the clinical and business aspects of pharmacy? If so, TelyRx is the place to be!
We are looking for a licensed Pharmacist in the Clearwater/Tampa, FL area to support our growing pharmacy's clinical and filling needs. As a state-of-the-art technology-enabled telehealth pharmacy, we need someone to focus on the clinical aspects of our formulary in addition to traditional pharmacist tasks. Discover a different and unique side of pharmacy.
Responsibilities:
Own the workflow with the automation machines and shipping within our pharmacy platformReview and sign off on medications being refilled in the canisters of the Parata equipmentTroubleshoot and eliminate errors with the equipment onsite to reduce any potential downtime of the machinesAssist with receiving medications and entering into our system if staff is not present to completeAssist the team in processing prescriptions with the automation equipment onsitePrepare orders for packing and shippingRespond to clinical questions online or calls from patientsMost importantly, have fun learning and growing with us on this exciting new journey!Qualifications:
An actively licensed pharmacist in the state of Texas with no reprimands on their licenseCapable of learning the basics of the equipment and technology required to fulfill the orders of our patientsBe patient-focused and provide outstanding customer serviceBe agile, flexible, and willing to learn as we grow and evolveMust be able to be onsite at our Clearwater pharmacy for hours workedA proven, independent thinker, able to work with minimal staff and directionProficient in Microsoft apps and/or Google appsAll experience is welcomed (new grads welcomed)A collaborative “get it done” approach to exceed our patients' expectationsExcellent customer service skills and problem-resolution"Nice-To-Have's":
Ability and willingness to ambitiously get licensed in multiple statesPrior experience working with Parata equipment, even better if you have ATP-2 experienceStart-up or experience at an online or mail-order pharmacyJob Type: PRN/Per DiemSalary: $50-$60/hour
License/Certification:
Licensed Pharmacist (Required)Ability to Commute:
Clearwater, FL 33763 (Required)Work Location: In personJob Type: PRN/Per DiemPay: $50.00 - $60.00 per hourBenefits:
Dental insuranceEmployee discountHealth insurance Read Less