The Company
TelemetryX, formerlyAccess Control Group, is now a wholly owned subsidiary of Pacific Rim Capital(PRC).TelemetryXis a fast-growing provider of agnostic telemetry data and third-party asset management services.TelemetryXcentralizes fleet intelligence to transformdata into operational power driving continuous improvement across every asset and aspect of fleet operations. Our solutions help clientsoptimizetotalcost of ownership, performance, and safety.
Job Summary
TelemetryXhas a live and growing 3PM (Third-Party Management) serviceoffering, with customer commitments outpacing our current operational infrastructure. TheDirector of Operationsexists to close that gapbuilding the systems, processes, and execution capabilityrequiredto deliver hardware, software, and 3PM services at scale. TheDirector of Operationswill own end-to-end operational buildout, including CRM/ERP and data infrastructure, supply chain and customer deployment workflows, vendor and service-partner management, and the AI-enabled automation that lets us scale without scaling headcount linearly. TheDirector of Operationswill also partner with the GM on operational integration with Pacific Rim Capital (PRC).Owning howTelemetryXsservice delivery connects to PRCs leasing, telematics, asset management, and remarketing flows.
Key Responsibilities
Operational Excellence & Systems
Build the operational backbone ofTelemetryXfrom the current state to scale,defining the operating model, decision rights, and execution standards across hardware, service delivery, and 3PM.Stand up the core processes, KPIs, and operating cadencesrequiredto deliver against current customer commitments and absorb continued growth;building from a blank page where needed.Own the selection, implementation, and integration of CRM, ERP, and data infrastructuremaking the architectural calls thatdeterminehow visibility, automation, and decision-making work across the business.Partner with engineering and product teams to integrate hardware, software, and data workflows into a unified operating model.Identifyand deploy automation and AI-driven solutions to improve efficiency, reduce manual work, and enhance customer outcomes.Collaborate in building AI-first operational workflows, including automation of reporting, service coordination, and fleet optimization.Leverage data and analytics to drive operational decisions, performance improvements, and customer insights.Manage supply chain, warehousing,logistics,and key operational partners to ensuretimelydelivery of hardwareand services forsuccessful customerimplementationincluding forecasting, inventory,and returns.Coordinate cross-functional execution between sales, engineering, finance, and customer success teams.PRC Coordination
Own the operational integration with Pacific Rim Capital (PRC), partnering with the GM on alignment;defining how leasing, telematics, asset management, and remarketing flows interconnect withTelemetryXservice delivery on the operational layer.Coordinate cross-functional execution with PRC teams including finance, sales, asset management, and remarketing.3PM
Build out the operational infrastructurerequiredto deliver the 3PM (Third-Party Management) offering at scale,definingand standing up service workflows, vendor and service-partner management, SLA design and tracking, fleet lifecycle processes, and the data and systems backbone that supports them.Convert the deep fleet managementexpertisethat exists on the team today into repeatable, documented, system-supported execution.Ensure operational processes support lifecycle discipline, including deployment, maintenance coordination, and end-of-life execution aligned with customer strategy.Requirements
Compensation and Benefits
TelemetryXis an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
If you requirea reasonableaccommodation during the application or interview process, please contact the People and Culture department.
We believe that diversity of thought, background, and experience makes us stronger and helps us better serve our employees, customers, and communities.
Read LessThe Company
TelemetryX, formerly Access Control Group, is now a wholly owned subsidiary of Pacific Rim Capital (PRC). TelemetryX is a fast-growing provider of agnostic telemetry data and third-party asset management services. TelemetryX centralizes fleet intelligence to transform data into operational power driving continuous improvement across every asset and aspect of fleet operations. Our solutions help clients optimize total cost of ownership, performance, and safety.
Job Summary
We are seeking a proactive and detail-oriented Office and Production Coordinator to support the daily operations of our fast-paced office and warehouse. This role is ideal for someone who thrives in a dynamic environment, enjoys wearing multiple hats, and is passionate about creating a smooth and efficient workplace. This role will support administrative and operational functions while also serving as a go-to resource for internal teams. The role is responsible for maintaining accurate inventory records and ensuring the seamless flow of telematics hardware and components. This position plays a key part in tracking devices, managing shipments, reconciling stock levels, and coordinating with teams across engineering, logistics, and customer support. This roles contributions will directly impact product delivery timelines, asset availability, and customer satisfaction, making them an essential part of our high-tech, fast-moving environment.
Key Responsibilities
Office Administration
Manage office supplies, mail, and vendor relationships.
Coordinate team lunches, meetings, and general office upkeep.
Provide administrative support to leadership as needed, including preparing documents and presentations.
Manage calendars, schedule meetings, and support travel arrangements.
Collaborate with multiple departments to ensure smooth operations.
Cross-Functional Support
Support accounts receivable (AR) and accounts payable (AP) processes.
Assist with order processing, invoicing, and tracking shipments.
Assist with onboarding logistics and employee communications.
Help maintain internal systems and tools used by the team.
Provide backup coverage for other administrative roles as needed.
Inventory Management
Receive, document, and organize incoming telematics hardware and accessories.
Monitor inventory levels and prepare restocking reports to avoid shortages or excess stock.
Coordinate timely movement of inventory between production and storage areas, aligning logistics with business needs, and shipments to partners and customers.
Track hardware assets throughout their lifecycle using digital inventory tools.
Oversee a compact warehouse environment to ensure efficient flow of telematics hardware and materials, including inbound raw components and outbound finished units.
Conduct regular cycle counts (weekly, monthly, annually) to ensure precise inventory accuracy and traceability.
Arrange transportation for inbound and outbound shipments, optimizing costs, timeliness, and service level.
Ensure all outgoing shipments meet standards for packaging, documentation, labeling, and dimensional specifications.
Investigate and proactively address and resolve complex inventory and fulfillment challenges through cross-functional communication and stakeholder coordination, supporting a customer-focused service approach.
Other duties as assigned
Requirements
2+ years of experience in an administrative, office coordinator, or operations support role or 1+ years of inventory control or warehouse experience, preferably in a technology or fleet-related industry.
High school diploma or equivalent required; associate degree or technical coursework in logistics, supply chain, or electronics is a plus.
Adaptive curiosity: you embrace new tools and workflows readily, and continuously look for smarter ways to get things done
Resourcefulness: when processes break down or priorities shift, you find a practical path forward without waiting to be told how
Sound judgment: you know when to act, when to escalate, and how to evaluate information before moving on it, including outputs from AI or automated systems
Team player mentality: you collaborate naturally across departments, share information proactively, and make the people around you easier to work with
Willingness to roll up your sleeves: no task is too small, you take ownership of the full job and follow through without being asked twice
Clear, precise communication: you can articulate needs, flag issues, and document accurately, in writing and in conversation, across teams and to leadership
Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent written and verbal communication skills.
A team player with a positive attitude and a proactive mindset
Familiarity with accounting or ERP systems is a plus. Experience using inventory management software, barcode scanners, or similar tools.
Ability to handle confidential information with discretion.
Familiarity with telematics hardware (e.g., GPS trackers, modems, sensors) and basic handling protocols.
Proactive problem-solver with a track record of identifying and correcting inventory discrepancies.
Reliable and punctual, with a strong sense of ownership and accountability
Compensation and Benefits
Salary: $25.00 $30.00/hour
Performance Bonus: Eligible for a quarterly bonus of up to 10% bringing the total compensation range to $27.50 - $33.00/hour
Health Benefits: Comprehensive medical, dental, vision, and life insurance, along with an Employee Assistance Program and 401(k) plan with company match, available for full-time employees.
Paid Time Off: Accrue three weeks of PTO annually.
Holidays: Enjoy 15.5 paid holidays throughout the year.
TelemetryX is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
If you require a reasonable accommodation during the application or interview process, please contact the People and Culture department.
We believe that diversity of thought, background, and experience makes us stronger and helps us better serve our employees, customers, and communities.
The Company
TelemetryX, formerly Access Control Group, is now a wholly owned subsidiary of Pacific Rim Capital. TelemetryX is a fast-growing provider of agnostic telemetry data and third-party asset management services. TelemetryX centralizes fleet intelligence to transformdata into operational power driving continuous improvement across every asset and aspect of fleet operations. Our solutions help clients optimize total cost of ownership, performance, and safety.
Job Summary
The Director of Engineering for Telematics Hardware and Embedded Software is responsible for the design, development, and lifecycle management of telematics hardware and embedded software systems. The Director of Engineering manages internal and external engineering teams responsible for hardware development, embedded firmware, and device platform architecture used in connected equipment and vehicle telemetry solutions. The Director of Engineering ensures reliable, scalable, and cost-effective device platforms while coordinating closely with product management, operations, and outsourced manufacturing and engineering partners.
Key Responsibilities
The primary duties include:
Lead development of telematics platforms including cellular, GPS, sensor interfaces, and power management systems and embedded software and firmware.Manage the full product development lifecycle from concept through production and field deployment andManage contract manufacturers, suppliers, and logistics partners to ensure timely production and delivery of telematics hardware and coordinate with outsourced manufacturing partners to ensure design for manufacturability, design for test, and production quality.Establish and maintain engineering processes for design reviews, documentation, testing, and release management and implement metrics to track development timing, product reliability, and productivity.Define system architecture for telematics devices including communications, data processing, over-the-air updates, and security.Oversee device certification efforts including cellular, FCC, carrier approvals, and environmental compliance.Ensure devices meet quality and reliability requirements and standards.Lead and mentor multidisciplinary engineering teams including hardware, embedded software, and systems engineers.Work with operations and supply chain to manage component selection, cost targets, and lifecycle risks.Collaborate with product management to translate market requirements into technical specifications and development roadmaps.Support customer deployments by assisting with technical troubleshooting and root-cause analysis of field issues.Requirements
Compensation and Benefits
TelemetryX is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
If you require a reasonable accommodation during the application or interview process, please contact the People and Culture department.
We believe that diversity of thought, background, and experience makes us stronger and helps us better serve our employees, customers, and communities.
Read Less