Location: Santa Isabel, PR
Experience Level: Intermediate
2 Year contract to start
Job Description
We are seeking an Intermediate‑level Desktop Support Technician to provide on‑site technical support in Santa Isabel, PR. This role will focus on delivering reliable desktop and end‑user support in an enterprise environment, with a strong emphasis on customer service.
Responsibilities
Provide on‑site and remote desktop support for end usersTroubleshoot and resolve Windows 10 hardware and software issuesSupport desktops, laptops, peripherals, and basic network connectivityRespond to service requests and incidents in a timely, professional mannerEscalate complex issues as needed and document resolutions accuratelyDeliver excellent customer service while supporting daily business operationsRequired Skills
Desktop SupportWindows 10End‑User Technical SupportAdditional Qualifications
Experience with both on‑site and remote supportStrong customer service and communication skillsAbility to work independently in an on‑site environmentPrior corporate or enterprise support experience preferredh4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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