We’re hiring a Cloud Infrastructure Administrator to support and enhance our Azure and Microsoft 365 environment. This role focuses on Azure administration, cloud infrastructure, automation, and core Microsoft services, with supporting responsibilities in Entra ID, Intune, and Conditional Access. If you enjoy building reliable cloud infrastructure, improving operational efficiency, and automating everything you can, you’ll fit right in.
Salary: $95,689–$114,848
Bonus: Profit sharing + up to 2 extra weeks PTO
Hybrid: On‐site first 90 days, then 50% remote
Benefits: Medical, Dental, Vision, Life, Disability, 401(k), PTO
What You’ll Do
Administer and optimize Azure resources (VMs, storage, networking, monitoring, security)Support and enhance Microsoft 365 services including Exchange Online, Teams, SharePoint, and compliance featuresAutomate cloud and infrastructure operations with advanced PowerShell and Microsoft GraphTroubleshoot and resolve complex infrastructure issues across cloud and on‐prem systemsMaintain system documentation, operational procedures, and configuration standardsSupport identity and access controls in Entra ID, including Conditional Access and MFAAssist with Intune device management as part of broader cloud operationsWhat You Bring
3+ years in systems or cloud administrationStrong hands‐on experience with Azure, Microsoft 365, and PowerShell scriptingSolid understanding of cloud networking, security, and infrastructure operationsExperience with Entra ID, Conditional Access, and Intune (supporting, not primary focus)Bonus: Microsoft certifications (AZ‐104, MS‐102, SC‐300, MD‐102)Company DescriptionTecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.Company DescriptionTecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region. Read LessSUPPORT TECHNICIAN
Description
The Support Technician role requires a multi-talented individual who will work to resolve basic to mid-level technical issues and assist with other miscellaneous projects. This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing routine software and equipment upgrades and maintenance.
Position Type
Hourly + Bonus Program:
Support Technician 1: $22.10
Support Technician 2: $26.52
Support Technician 3: $31.83
Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.
Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.
Key Responsibilities
· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.
· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.
· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.
· Set up workstations, including cabling, OS installation, and software configuration.
· Use documented procedures and tools to analyze and resolve technical problems.
· Follow established IT policies and best practices.
· Maintain positive relationships with users and team members.
· Work independently and collaboratively to address onsite support needs.
· Document internal procedures in the knowledge base.
Required Qualifications
· Experience in IT support roles, including help desk and desk-side support.
· Familiarity with IT ticketing systems and infrastructure platforms.
· Proficiency in maintaining and supporting hardware/software systems.
· Familiarity with running PowerShell scripts.
· Ability to manage ticket escalations and warranty service processes.
· Administrative knowledge of Active Directory.
· Strong interpersonal, communication, and problem-solving skills.
· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.
· Physical ability to lift up to 50 pounds.
Preferred Qualifications
· Associate’s or bachelor’s degree in Computer or Information Science.
· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.
· Experience with Microsoft Office 365 and/or Azure administration.
Company DescriptionTecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.Company DescriptionTecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region. Read Less
