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TD Synnex
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  • Digital Pathology Field Service Engineer  

    - Not Specified
    About the RoleWe are looking for a highly skilled and customer-focused... Read More
    About the Role
    We are looking for a highly skilled and customer-focused Field Service Engineer to support our cutting-edge digital pathology systems in clinical environments. You will partner with healthcare professionals to ensure our equipment operates at peak performance, delivering reliable and accurate results. This role combines technical expertise, problem-solving skills, and exceptional customer service to maintain, install, and troubleshoot advanced medical instrumentation. This position requires the candidate to be located in the greater Baltimore, MD, Alexandria, VA or Washington D.C. metro areas with potential travel to cover the broader region.

    What You'll Do

    • Perform Preventive & Corrective Maintenance
    - Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware.
    - Diagnose root causes, perform repairs and/or part replacements, and validate system performance per SOPs and regulatory standards.

    • Installations & Configurations
    - Lead complete site setups: unpack, assemble, and calibrate instruments; configure networking, middleware, and integration with laboratory information systems (LIS).

    • Technical Support & Troubleshooting
    - Respond promptly to service calls on-site to minimize equipment downtime and maintain uptime SLAs.
    - Use diagnostic tools and data-gathering techniques to troubleshoot hardware, software, and connectivity issues.

    - Operate with a flexible schedule, including evenings, weekends, and on-call rotations.
    - Escalate complex or recurring issues through established channels & procedures for swift resolution.

    • Documentation & Compliance
    - Maintain accurate service reports, work orders, and calibration records in our CRM and tracking systems.

    - Required to carry and monitor the company cell phone and respond during work and on-call hours, excluding rest/meal periods per applicable state law

    - Manage company resources-tools, parts, and inventory-efficiently.
    - Adhere to documentation regulatory requirements and established industry quality standards.

    • Customer Collaboration
    - Build strong partnerships with laboratory staff, pathologists, and clinical engineers through clear communication.

    Who We're Looking For

    • Education & Experience
    - High school diploma or equivalent required; associate or bachelor's degree in engineering, biomedical technology, or a related field preferred.
    - 2-3 years of field service or technical support experience in medical devices and laboratory automation.

    • Technical Skills
    - Proficiency with PC hardware, Windows OS, Microsoft Office, and basic networking concepts (TCP/IP, VPN).
    - Hands-on experience with robotic systems, laboratory instruments, and service documentation processes.

    • Core Competencies
    - Customer-first mindset: patient and collaborative in high-pressure environments.
    - Strong analytical and problem-solving skills with the ability to work independently and prioritize tasks.
    - Excellent verbal and written communication; adept at translating technical details for non-technical audiences.
    - Willingness to learn new technologies, adapt to change initiatives, and champion continuous improvement.

    Physical & Travel Requirements

    • Frequent travel (up to 50%), including overnight stays.
    • Average drive time of 1-4 hours per day; occasional air travel. Valid driver's license with an acceptable driving record (subject to motor vehicle report review).
    • Ability to lift/move up to 50 lbs. with assistance, stand/walk for extended periods, and use standard hand tools.
    • Comfortable working in hospital & laboratory environments with possible exposure to biohazards; appropriate PPE provided.

    Pay Transparency Fulfillment

    Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
    Qualified candidates can expect an annual salary from $75,000 to $85,000 depending on experience and qualifications.

    Key Skills

    At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

    What's In It For You?
    Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

    Don't meet every single requirement? Apply anyway.

    At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

    We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. Read Less
  • Business Dev Rep IV - Samsung Mobility  

    - Greenville
    Business Development Representative IVThe Business Development Represe... Read More
    Business Development Representative IV

    The Business Development Representative IV demonstrates proficiency as a solution selling expert, maintaining executive relationships with vendor and customer. Responsible for the complete sales cycle with an aim to maximizing revenue, net gross profits and customer satisfaction by developing deep relationships with key people in the supplier organization & partners. This role incorporates the vendor's full line card as well as TD SYNNEX offerings. This role requires strong business and financial acumen, leadership skills, and effective communication and influencing abilities.

    What You'll Do

    Build and maintain strong relationships with customers, ensuring their satisfaction and addressing any concerns or issues.

    Maintains executive relationships with vendor; communicates at exec level internally; highest level SME on vendor knowledge

    Identify new partnership opportunities by researching the market and staying updated on industry trends and customer needs.

    Collaborate with vendors to develop and execute strategic initiatives that drive business growth.

    Analyze data and metrics to identify areas for improvement and implement strategies to drive results.

    Continuously explore and develop new strategies and approaches to uncover business opportunities.

    Stay updated on market trends, competitor activities, and customer demands to identify potential areas for growth.

    Utilize a solution selling approach, incorporating the vendor's full line card as well as TD SYNNEX offerings.

    Provide comprehensive solutions to customers by leveraging the combined strengths of the vendor and TD SYNNEX.

    Act as a lead go-to person for sales personnel, providing support and guidance in dealing with customer inquiries, sales strategies, and business development opportunities.

    Foster and maintain executive-level relationships with the vendor.

    Collaborate with vendor executives to align strategies, discuss business opportunities, and strengthen partnerships.

    Effectively communicate with internal executives to provide updates on vendor activities, discuss strategies, and align objectives.

    Attend industry specific business trainings from vendors.

    Seen as lead for peer development, training, & coaching; lead on complex issues.

    Strong business & financial acumen, leadership skills, communication/influencing abilities.

    What We're Looking For

    5+ years of relevant work experience preferred, with an associate's degree in business, marketing, or related fields preferred; high school diploma required.

    Proficient in negotiation skills for a profitable profit and loss (P&L) and strong business acumen, leadership, and communication abilities.

    Demonstrated expertise in customer relationship management, negotiation, judgment, vendor pricing/programs, office skills, and sales processes.

    Willingness to travel as required and ability to follow instructions, operate common office equipment, and perform accurate data entry.

    Excellent problem-solving, critical thinking, and decision-making skills, with proficiency in verbal and written communication in English and local languages.

    Ability to interact effectively with high-level management, negotiate persuasively, and collaborate across diverse identities.

    Strong leadership skills, organizational/time management abilities, and adaptability to change and pressure.

    Commitment to upholding social, ethical, and organizational standards while maintaining confidentiality.

    Proficient multitasker, comfortable with prolonged phone use, immobility, and standing/walking for extended periods.

    Quick learner, adept at adapting to new systems/technology, including advanced computer skills.

    Willingness to occasionally work non-standard hours/overtime and ability to thrive in both professional office and remote environments.

    Key Skills

    Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

    We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Read Less
  • Business Dev Rep IV - Samsung Mobility  

    - Greenville
    Business Development Representative IVThe Business Development Represe... Read More
    Business Development Representative IV

    The Business Development Representative IV demonstrates proficiency as a solution selling expert, maintaining executive relationships with vendor and customer. Responsible for the complete sales cycle with an aim to maximizing revenue, net gross profits and customer satisfaction by developing deep relationships with key people in the supplier organization & partners. This role incorporates the vendor's full line card as well as TD SYNNEX offerings. This role requires strong business and financial acumen, leadership skills, and effective communication and influencing abilities.

    What You'll Do

    Build and maintain strong relationships with customers, ensuring their satisfaction and addressing any concerns or issues.

    Maintains executive relationships with vendor; communicates at exec level internally; highest level SME on vendor knowledge

    Identify new partnership opportunities by researching the market and staying updated on industry trends and customer needs.

    Collaborate with vendors to develop and execute strategic initiatives that drive business growth.

    Analyze data and metrics to identify areas for improvement and implement strategies to drive results.

    Continuously explore and develop new strategies and approaches to uncover business opportunities.

    Stay updated on market trends, competitor activities, and customer demands to identify potential areas for growth.

    Utilize a solution selling approach, incorporating the vendor's full line card as well as TD SYNNEX offerings.

    Provide comprehensive solutions to customers by leveraging the combined strengths of the vendor and TD SYNNEX.

    Act as a lead go-to person for sales personnel, providing support and guidance in dealing with customer inquiries, sales strategies, and business development opportunities.

    Foster and maintain executive-level relationships with the vendor.

    Collaborate with vendor executives to align strategies, discuss business opportunities, and strengthen partnerships.

    Effectively communicate with internal executives to provide updates on vendor activities, discuss strategies, and align objectives.

    Attend industry specific business trainings from vendors.

    Seen as lead for peer development, training, & coaching; lead on complex issues.

    Strong business & financial acumen, leadership skills, communication/influencing abilities.

    What We're Looking For

    5+ years of relevant work experience preferred, with an associate's degree in business, marketing, or related fields preferred; high school diploma required.

    Proficient in negotiation skills for a profitable profit and loss (P&L) and strong business acumen, leadership, and communication abilities.

    Demonstrated expertise in customer relationship management, negotiation, judgment, vendor pricing/programs, office skills, and sales processes.

    Willingness to travel as required and ability to follow instructions, operate common office equipment, and perform accurate data entry.

    Excellent problem-solving, critical thinking, and decision-making skills, with proficiency in verbal and written communication in English and local languages.

    Ability to interact effectively with high-level management, negotiate persuasively, and collaborate across diverse identities.

    Strong leadership skills, organizational/time management abilities, and adaptability to change and pressure.

    Commitment to upholding social, ethical, and organizational standards while maintaining confidentiality.

    Proficient multitasker, comfortable with prolonged phone use, immobility, and standing/walking for extended periods.

    Quick learner, adept at adapting to new systems/technology, including advanced computer skills.

    Willingness to occasionally work non-standard hours/overtime and ability to thrive in both professional office and remote environments.

    Key Skills

    Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

    We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Read Less
  • Associate Sales Representative  

    - Greenville
    Sales Support SpecialistAs a Sales Support Specialist at TD SYNNEX, yo... Read More
    Sales Support Specialist

    As a Sales Support Specialist at TD SYNNEX, you will play a crucial role in our sales team, ensuring that our customers receive exceptional service and support. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about building relationships. You will manage inbound and outbound communications, assist with order processing, and contribute to our overall sales goals while fostering a positive customer experience.

    ResponsibilitiesSales Management: Handle inbound and outbound sales calls and emails to provide quotes and process orders for products and services, ensuring that daily and quarterly sales targets are met.Order Processing: Accurately enter orders and track their status, maintaining clear communication with customers throughout the process.Customer Satisfaction: Understand the importance of customer satisfaction and actively contribute to enhancing the customer experience from relationship development to issue resolution.Issue Resolution: Manage the resolution of routine, non-complex issues with guidance, ensuring timely and effective solutions.Product Knowledge: Answer customer inquiries regarding pricing, product availability, and shipping or service issues related to orders.Training Participation: Attend TD SYNNEX and vendor partner training sessions as assigned to enhance your skills and knowledge.Engagement Activities: Participate in vendor and customer engagement activities outside of standard work hours, embracing the total account ownership concept.Professional Representation: Represent TD SYNNEX professionally in all interactions with business partners and customers.Attendance Standards: Meet attendance and punctuality standards, demonstrating reliability and commitment.Additional Duties: Perform additional duties as assigned to support team objectives.What We're Looking ForExperience: Proven ability to multitask and prioritize effectively in a dynamic environment.Communication Skills: Strong written and verbal communication skills, capable of delivering effective messaging.Negotiation Skills: Experience in price negotiations and an understanding of a profit-driven culture.Relationship Building: Ability to build solid, effective working relationships with colleagues and customers.Stress Management: Capability to work constructively under pressure and meet deadlines.Customer Service: Friendly and courteous demeanor when responding to incoming calls and greeting partners.Adaptability: Willingness to adjust readily to change and adapt as needed.Technical Skills: Basic proficiency in relevant computer applications, including spreadsheets, word processors, and databases.Positive Attitude: Maintain a positive outlook in the face of challenges, including criticism or rejection.Confidentiality: Ability to handle sensitive information with discretion.Organizational Skills: Strong organizational and time management skills, driving tasks to completion.Clerical Skills: Basic clerical and data entry skills.Work ConditionsHours: Occasional non-standard hours or overtime may be required based on business needs.Environment: Professional office environment that fosters collaboration and innovation.Required Experience and EducationEducation: Associate degree or high school diploma/GED with at least 1 year of relevant experience.Preferred QualificationsSales Experience: Current affiliation within a sales organization is preferred.Higher Education: Bachelor's Degree in a business or IT discipline is preferred.Technical Proficiency: Proficient in Microsoft Office Suite.

    At TD SYNNEX, we value diversity and inclusion, and we encourage candidates from all backgrounds to apply. Join us and be part of a team that is dedicated to making a positive impact in the technology distribution industry!

    Key Skills: Customer Satisfaction, Negotiation, Order Management, Price Quotes, Problem Resolution, Relationship Building, Technical skills

    TD SYNNEX values our principles: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

    What's In It For You?

    Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

    Don't meet every single requirement? Apply anyway.

    At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

    We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company.

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany