Title: HRIS AI Project Manager
Category: Full-Time
Status: Exempt, Salary
Salary: $120K to $140K annually, DOE
Reports to: Director of Product & Operations
Location: Onsite at TCWGlobal Corporate Office (San Diego, CA)
Start: ASAP
Position Summary:
TCWGlobal is a people-first workforce solutions company known for combining operational excellence with a highly human workplace culture. Our San Diego campus, onsite amenities, charitable gift matching, volunteer time, and commitment to growth reflect the belief that great work should also be meaningful work.
Cloud Motion Technologies (CMT) is TCWGlobal's technology engine. CMT builds AI-native products, intelligent workflows, data systems, and automation layers that help redefine how modern workforce operations are delivered. Together, TCWGlobal and CMT are entering a Digital Metamorphosis: reimagining products, workflows, decisions, and human-machine collaboration through responsible AI, strong governance, and measurable business impact.
We're building software where people are wowed by the workflow — beautiful design, marvelous engineering, and memorable service are the standard, not "good enough." The HRIS AI Project Manager owns the delivery layer that turns that ambition into shipped product. You will run projects across an AI-augmented team where specialist agents handle estimation, drafting, and review, and humans own judgment and approval. Your job is to keep the whole picture coherent: scope tied to real goals, work moving through our brief-driven pipeline, and every decision traceable back to why it matters.
This is not a ticket-shuffling role. You are the person who holds delivery accountable to the mandate — asking "does this make us better?" before "is this done?" You'll coordinate across product, engineering, and our agent ecosystem; surface drift early; and make sure clients and employees are both served by what we ship. You thrive on clarity, care about elegance as much as velocity, and treat transparency and alignment as the operating system, not the overhead.
Key Responsibilities:
Own end-to-end delivery of one or more products/initiatives — from brief through phased execution to launch — keeping scope, timeline, and quality in explicit balance.Deep knowledge of HRIS processes from a client, vendor, integrator perspective. Coding knowledge isn’t necessary but understanding of gates, workflows, permissions, roles and navigate creative paths to human centered solutions is essential.Ability to predict future needs of clients and your stakeholders and suggesting mature models to solve those problems in the context of a broader echo system is critical. Nothing we do lives in a vacuum. You need the skill of micro and macro assessment and implimentation.Translate goals and briefs into a clear, sequenced plan; keep the living brief and phase statuses current as the source of truth.Coordinate work across human teams and AI agents, orchestrating hand-offs, human-in-the-loop approvals, and review gates so nothing ships unowned or unreviewed.Track risks, dependencies, and blockers proactively; escalate the rare, specific, worth-interrupting issues early — and resolve the rest yourself.Hold delivery to the design mandate: push back on "good enough," protect against redundancy and drift, and defend UX quality under deadline pressure.Run crisp rituals (standups, planning, retros) that produce decisions and momentum, not status theater.Maintain accurate reporting on progress, effort, and outcomes; make trade-offs visible and decisions traceable.Ensure every initiative connects to a stated goal and every consequential deadline is evaluated against the correct, explicit timezone — never an implicit default.Partner with product and engineering leadership to sequence priorities and keep the roadmap honest.
Qualifications & Skills:
5+ years managing software delivery, with a track record of shipping high-quality products on realistic timelines.Ability to quickly see patterns in data and problems. Scope driven dynamic implementation of various agentic and human solutions.Fluency with modern SDLC, agile/iterative delivery, and brief- or spec-driven workflows.Working understanding of AI/LLM-augmented workflows — comfortable coordinating human + agent teams and reasoning about where automation ends and human judgment must own the decision.Excellent written communication; able to make complex trade-offs legible to executives, engineers, and clients alike.Strong systems thinking: sees dependencies and second-order effects, not just tasks.High bar for design and engineering quality; can hold the line on elegance and coherence without becoming rigid.Demonstrated ability to surface risk early and escalate with precision rather than noise.Comfort with data reads dashboards, telemetry, and metrics to steer delivery, not just report on it.Critical experience in enterprise/regulated environments (EOR, staffing, payroll, or similar), and familiarity with compliance-aware delivery (e.g., SOC 2 controls; i18n etc).Values fit: transparent, thoughtful, accountable, and in constant alignment someone who helps the team be the best version of itself. Must have intellectual humility to thrive in this role.
Salary & Benefits:
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.
Additional compensation may be earned by exceeding sales and service goals.
Application Information:
Visit https://www.tcwglobal.com/join-the-family to learn more about our amazing team!
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.
#LI-CB1
Read LessTitle: Medical Affairs Contract Specialist (Contract)
Pay Rate: $49.84/hour
Duration: 12-Month Assignment
Hours: Full-Time
Start Date: ASAP
Location: San Diego, CA (Onsite)
Summary
We are seeking a detail-oriented Medical Affairs Contract Specialist to support the end-to-end contracting process for Medical Affairs and key cross-functional partners. In this role, you will coordinate contract requests, facilitate reviews and approvals, maintain accurate contract documentation, and help ensure agreements are processed efficiently and in compliance with corporate policies and regulatory requirements.
The ideal candidate has experience with contract operations, legal or procurement support, or administrative operations within a pharmaceutical, biotech, or other regulated environment. This role requires strong organizational skills, attention to detail, excellent communication, and the ability to manage multiple high-priority workflows while working closely with Legal, Procurement, Finance, Compliance, Medical Affairs, and external partners.
What You'll Do
• Coordinate the full lifecycle of Medical Affairs contracts, ensuring timely processing, accuracy, and adherence to legal and compliance requirements
• Serve as the operational point of contact for Medical Affairs contracting workflows, including intake, submissions, routing, approvals, execution, and closeout
• Partner with Medical Affairs, Legal, Procurement, Finance, and Compliance teams to secure required approvals and ensure alignment with corporate policies
• Coordinate contract intake and triage by gathering requirements, clarifying business needs, and helping stakeholders determine appropriate contract types and processes
• Support a variety of Medical Affairs agreements, including consulting and fee-for-service agreements, Master Service Agreements (MSAs), confidentiality agreements, research agreements, advisory and speaker agreements, and event/service contracts
• Review contract terms, scopes of work, deliverables, and financial details to ensure information is complete and accurate prior to submission
• Maintain contract records, documentation, workflow trackers, and other systems to provide visibility into agreement status and support audit readiness
• Monitor contract milestones, approvals, and execution timelines while proactively communicating status updates and potential delays
• Support Medical Affairs leaders with contract planning, forecasting, and prioritization based on business needs
• Maintain templates and process documentation in partnership with Legal and other cross-functional stakeholders
• Prepare status reports, dashboards, and contract cycle-time or operational metrics for leadership and business partners
• Identify opportunities to improve contracting workflows, documentation standards, user experience, and overall process efficiency
• Ensure all interactions with internal stakeholders, external partners, and functional leadership are handled with a high level of professionalism and discretion
What You Bring
• Bachelor's degree with 2+ years of relevant experience in contract management, legal operations, procurement, administrative operations, or a related function within pharmaceutical, biotech, or another regulated industry
• Master's degree with relevant experience, or equivalent experience in contract operations, legal support, or a related function
• Experience supporting Medical Affairs organizations is strongly preferred
• Working knowledge of contract types commonly used within Medical Affairs, including consulting, fee-for-service, confidentiality, MSA, research, and event/service agreements
• Experience partnering with Legal, Compliance, Finance, Procurement, or other cross-functional teams to support contract execution
• Familiarity with contract lifecycle management (CLM) systems, document management platforms, workflow trackers, and routing tools
• Ability to review and interpret contract language, identify potential issues or missing information, and communicate required revisions or clarifications to stakeholders
• Strong organizational and project coordination skills with the ability to manage high-volume, time-sensitive workflows and competing priorities
• Strong analytical skills and ability to interpret process metrics and operational KPIs
• Exceptional written and verbal communication skills with a polished, professional approach
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
• Ability to work independently, exercise sound judgment, and appropriately escalate issues when needed
• Exceptional attention to detail and commitment to accuracy, documentation, and compliance
• Collaborative, customer-service-oriented approach with a focus on finding practical solutions
Bonus Points If You Have
• Direct experience supporting Medical Affairs contracting within a pharmaceutical or biotechnology organization
• Experience with contract lifecycle management systems or procurement platforms
• Experience supporting regulated business processes, audit readiness, or compliance initiatives
• Experience creating contract dashboards, reports, or workflow analytics
• Familiarity with consulting, advisory board, speaker, research, or clinical service agreements
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sales Associate – Iconic Entertainment Retail Experience | $18/hr | Onsite in New York, NY
Location: New York, NY 10112
Pay Rate: $18/hour (Weekly Pay)
Schedule: Up to 30 hours/week
Start Date: ASAP
Work Environment: Fully Onsite
Are you passionate about customer service, retail, and creating memorable guest experiences? An exciting opportunity is available to join a high-traffic retail destination connected to one of the most recognizable entertainment and media environments in New York City.
We are seeking an energetic, customer-focused Sales Associate to support day-to-day retail operations while delivering exceptional service to visitors from around the world. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys engaging with customers, and wants to be part of a dynamic and team-oriented atmosphere.
What You’ll Do
Welcome customers and provide an engaging, positive shopping experienceAssist guests with product recommendations, promotions, and purchasesProcess sales, returns, and exchanges accurately through POS systemsSupport merchandising efforts, restocking, pricing, and display organizationMaintain cleanliness and visual presentation standards throughout the storeAssist with shipment processing, inventory counts, and stock organizationCollaborate with leadership and teammates to achieve store goalsParticipate in promotional initiatives and customer engagement activitiesSupport opening/closing procedures and daily operational tasks
What We’re Looking For
Previous retail or customer service experience requiredStrong communication and interpersonal skillsFriendly, professional, and customer-first attitudeComfortable working in a fast-paced, team-oriented environmentBasic POS system and cash-handling experienceReliable, adaptable, and eager to learnAbility to stand for extended periods and lift up to 50 lbsFlexible schedule availability, including weekends, evenings, and holidays
Why This Opportunity Stands Out
Work in one of New York City’s most exciting and recognizable entertainment destinationsGain experience in a high-visibility retail environment with heavy foot trafficCollaborative and energetic team cultureWeekly pay through TCWGlobalGreat opportunity for candidates looking to grow within retail, hospitality, entertainment, or customer experience environmentsIf you enjoy creating memorable customer experiences and want to be part of an exciting retail environment in the heart of NYC, we’d love to connect with you.
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Assembler (Electrical/Mechanical)
Location: Long Beach, CA (Onsite)
Pay Rate: $20-22hr Weekly Pay + Benefits (Medical, Dental, Vision)
Contract ( Long term and excellent postnatal to convert to permanent)
Schedule: Monday-Friday | 6:30 AM - 2:30 PM (Overtime as needed)
Please note: **1+ year of manufacturing, production or assembly experience (entry-level candidates with strong mechanical skills, experience using tools and hands on work, are encouraged to apply).
About SkinHealth Systems
SkinHealth Systems builds its treatment devices—including the Hydrafacial platform—through the hands of skilled assembly teams whose precision directly determines product quality and patient safety. The Assembler is the entry point into our production team, responsible for assembling products and sub-assemblies with accuracy, consistency, and attention to detail. Every device leaving our Long Beach facility reflects the quality of your work. By following manufacturing operating procedures (MOPs), maintaining certified training status, and adhering to quality standards, you'll help ensure every product meets the highest level of safety and performance.
Key Responsibilities
Assemble complete products, sub-assemblies, and kits using hand and power tools, including wire strippers, crimpers, drills, soldering stations, and other assembly equipment, while following Manufacturing Operating Procedures (MOPs).Package finished products according to established manufacturing procedures.Maintain quality standards throughout the assembly process while consistently meeting production goals and takt time requirements.Verify part numbers, materials, components, and completed assemblies for accuracy before advancing products through production.Identify, report, and communicate product defects, rejects, and non-conforming materials to the Production Lead or Supervisor immediately.Maintain certified training status on all assigned production lines and individual workstations, including updated revisions and work instructions.Accurately document production activities to ensure traceability and compliance with quality system requirements.Follow all safety procedures and wear required Personal Protective Equipment (PPE) at all times.Maintain a clean, organized, and safe work area throughout the shift.Participate in continuous improvement initiatives, cross-training, and production training programs.Collaborate with Production, Quality, and other cross-functional teams to meet daily production objectives.Perform other duties as assigned.Required Qualifications
High School Diploma or GED.1+ year of manufacturing, production and/ or assembly experience preferred (entry-level candidates with strong mechanical aptitude are encouraged to apply).Ability to read, understand, and follow Manufacturing Operating Procedures (MOPs), work instructions, basic diagrams, and verbal instructions in English.Experience using hand tools and/or power tools in a manufacturing or production environment.Strong manual dexterity and hand-eye coordination for detailed assembly work.Ability to plan, prioritize, track, and complete assignments accurately and on time.Strong attention to detail with the ability to identify errors and maintain quality standards.Strong work ethic with the willingness to ask questions when clarification is needed.Ability to work independently while also collaborating effectively within a team.Work overtime or adjusted schedules when needed to support production demands.Bonus Qualifications
Experience assembling electromechanical products or medical devices.Familiarity with ISO 13485, GMP, or other regulated quality management systems.Basic understanding of Lean Manufacturing principles.Previous experience working in a fast-paced production environment.Physical & Work Environment Requirements
Onsite production-floor environment.Ability to stand and walk for the duration of the shift.Frequent use of hands and fingers to assemble small components with precision.Ability to lift, push, pull, and carry up to 50 lbs with assistance.Must wear required PPE, including safety glasses, gloves, and ESD protection.Exposure to standard manufacturing conditions, including machinery, production equipment, assembly materials, cleaning agents, and moderate noise levels.What We're Looking For
The ideal candidate is dependable, detail-oriented, and enjoys working with their hands in a manufacturing environment. You'll thrive if you can follow detailed work instructions, maintain a consistent production pace, communicate effectively with your team, and take pride in building high-quality products that make a difference for customers worldwide.
Title: Retail Visual Merchandising Manager (Contract)
Payrate: $65/hour
Duration: 6-month assignment
Hours: 40 hours/week | 5 days/week, 8 hours/day | Hybrid (onsite Tue/Wed/Thu)
Location: Cupertino, CA (Hybrid); also open to candidates based in Culver City, CA
Summary:
Retail is where brand strategy becomes real — and we're looking for a Retail Visual Merchandising Manager to make sure every store tells the story the way it's meant to be told. You'll bring a sharp eye and a steady hand to how flagship retail experiences come to life, translating product launches and seasonal resets into displays and layouts that feel intentional, polished, and on-brand from the moment customers walk in.
This role sits at the intersection of strategy and execution: you'll shape merchandising direction at scale while staying close enough to the details to make each store visit count. If you love the craft of visual merchandising as much as the operational rigor behind it, this is a great fit.
What You'll Do:
Create, maintain, and publish store layouts and detailed product planograms for product launches and merchandising resetsPartner with global and regional counterparts to ensure alignment across merchandising strategiesApply regional and visual merchandising expertise to influence broader strategy while localizing to market-specific nuancesIdentify opportunities to enhance the customer experience through field feedback, observation, and performance and space analysisCollaborate with cross-functional teams to coordinate product launches and communicate visual merchandising strategyForecast and communicate accurate product and visual element counts for merchandising changes, partnering with fulfillment and operations teams to ensure materials are ready in every storeDevelop and review store communications, including reset labor hours, merchandising setup guides, merchandising standards, and strategy guidesWhat You Bring:
Action-oriented with exceptional attention to detail and strong organizational skillsThrives in ambiguous, fast-paced environments with the ability to independently lead and meet objectivesAble to drive the big picture and business strategy while seamlessly moving into tactical, detailed executionStrong planning and time management skills with a future-oriented mindsetProven ability to influence, build rapport, and develop relationships with partners at all levelsStrong cross-functional agility, with the ability to work effectively in a global organization, meet deadlines, and continuously improve strategies and processesStrong process management and technical aptitude, with proven systems management experienceRetail and design experience delivering commercial results through compelling visual merchandisingDemonstrated passion for putting the customer first and crafting unique retail experiencesExcellent verbal and written communication skillsBonus Points If You Have:
Experience partnering with senior management and collaborating across diverse technical and creative teamsProject management or process improvement experienceA bachelor's degree; MBA a plus
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Title: Junior Graphic Designer
Location: Hercules, CA (Hybrid – 3 days onsite, must be local)
Duration: 3-Month Contract (Strong potential for extension)
Pay Rate: $40/hr
Schedule: Full-time, Monday–Friday (9:00 AM – 6:00 PM)
Our client is a global team of innovators, leaders, creators, builders, and problem solvers. They develop state-of-the-art instruments and reagents for life science research laboratories and healthcare facilities all over the world. Together they are helping people everywhere live longer, healthier lives.
About the Role
Our client is seeking a Junior Graphic Designer to support day-to-day design execution across a variety of marketing channels, including digital, print, and event materials. This role is highly execution-focused, working within established templates and design systems, while collaborating closely with art directors, team leads, and cross-functional partners.
The ideal candidate is detail-oriented, collaborative, and comfortable taking direction, with the ability to produce high-quality work efficiently while maintaining brand consistency and visual standards. This role requires someone who can manage multiple projects, meet deadlines, and contribute to a fast-paced, team-driven environment.
Key Responsibilities
• Execute high-volume design work across digital and print channels using established templates and brand systems
• Create and adapt layouts for web banners, social media posts, email modules, presentations (PPT), and event materials
• Prepare and finalize artwork for print and digital production, ensuring proper specifications and accuracy
• Collaborate with art directors and team leads to implement creative direction and feedback
• Work cross-functionally with copywriters, product managers, and other designers to align on project goals and deliverables
• Participate in daily check-ins, design critiques, and feedback sessions
• Maintain and update design systems, templates, and component libraries
• Ensure all work aligns with brand guidelines, accessibility standards, and project requirements
• Manage multiple projects simultaneously while maintaining timelines, organization, and attention to detail
Required Qualifications
• Bachelor’s degree in Graphic Design, Graphic Arts, or related field
• 2–4 years of Graphic Design experience in a professional setting
• Strong experience with day-to-day design execution across digital and print assets
• Proven ability to work within templates and established design systems while maintaining quality and consistency
• Strong understanding of layout, typography, color theory, and visual composition
• Experience designing for web, social media, email, and presentation materials (PPT)
• Ability to take direction from an Art Director and apply feedback effectively
• Experience preparing files for print and digital production (specs, formatting, exports, etc.)
• Experience collaborating with cross-functional teams (marketing, product, content, etc.)
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Clear and professional communication skills (verbal and written)
• High attention to detail with a strong focus on accuracy and brand consistency
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma
Preferred Qualifications
• Experience working in a fast-paced, collaborative environment
• Exposure to design systems and component-based workflows
• Experience supporting marketing or product teams
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Important Candidate Safety Notice**
This position has been verified and officially approved by TCWGlobal.
Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:
• Only trust communication from verified TCWGlobal representatives
• Ensure a TCWGlobal recruiter is present on all official phone or video interviews
• TCWGlobal will never request payment, gift cards, cryptocurrency, or sensitive banking information during the hiring process
• Do not share sensitive personal information with unverified individuals or suspicious third parties
• If you are unsure whether a posting or recruiter is legitimate, we encourage you to verify active opportunities directly through https://www.tcwglobal.com/client-jobs, or by contacting hello@tcwglobal.com
TCWGlobal is committed to protecting candidates and maintaining a safe, transparent, and professional hiring experience.
Assembler (Electrical/Mechanical)
Location: Long Beach, CA (Onsite)
Pay Rate: $20-22/hr Weekly Pay + Benefits (Medical, Dental, Vision)
Contract ( Long term and excellent postnatal to convert to permanent)
Schedule: Monday-Friday | 6:30 AM - 2:30 PM (Overtime as needed)
Please note: **1+ year of manufacturing, production or assembly experience (entry-level candidates with strong mechanical skills, experience using tools and hands on work, are encouraged to apply).
SkinHealth Systems builds its treatment devices—including the Hydrafacial platform—through the hands of skilled assembly teams whose precision directly determines product quality and patient safety. The Assembler is the entry point into our production team, responsible for assembling products and sub-assemblies with accuracy, consistency, and attention to detail. Every device leaving our Long Beach facility reflects the quality of your work. By following manufacturing operating procedures (MOPs), maintaining certified training status, and adhering to quality standards, you'll help ensure every product meets the highest level of safety and performance.
Key Responsibilities
Assemble complete products, sub-assemblies, and kits using hand and power tools, including wire strippers, crimpers, drills, soldering stations, and other assembly equipment, while following Manufacturing Operating Procedures (MOPs).Package finished products according to established manufacturing procedures.Maintain quality standards throughout the assembly process while consistently meeting production goals and takt time requirements.Verify part numbers, materials, components, and completed assemblies for accuracy before advancing products through production.Identify, report, and communicate product defects, rejects, and non-conforming materials to the Production Lead or Supervisor immediately.Maintain certified training status on all assigned production lines and individual workstations, including updated revisions and work instructions.Accurately document production activities to ensure traceability and compliance with quality system requirements.Follow all safety procedures and wear required Personal Protective Equipment (PPE) at all times.Maintain a clean, organized, and safe work area throughout the shift.Participate in continuous improvement initiatives, cross-training, and production training programs.Collaborate with Production, Quality, and other cross-functional teams to meet daily production objectives.Perform other duties as assigned.Required Qualifications
High School Diploma or GED.1+ year of manufacturing, production and/ or assembly experience preferred (entry-level candidates with strong mechanical aptitude are encouraged to apply).Ability to read, understand, and follow Manufacturing Operating Procedures (MOPs), work instructions, basic diagrams, and verbal instructions in English.Experience using hand tools and/or power tools in a manufacturing or production environment.Strong manual dexterity and hand-eye coordination for detailed assembly work.Ability to plan, prioritize, track, and complete assignments accurately and on time.Strong attention to detail with the ability to identify errors and maintain quality standards.Strong work ethic with the willingness to ask questions when clarification is needed.Ability to work independently while also collaborating effectively within a team.Work overtime or adjusted schedules when needed to support production demands.Bonus Qualifications
Experience assembling electromechanical products or medical devices.Familiarity with ISO 13485, GMP, or other regulated quality management systems.Basic understanding of Lean Manufacturing principles.Previous experience working in a fast-paced production environment.Physical & Work Environment Requirements
Onsite production-floor environment.Ability to stand and walk for the duration of the shift.Frequent use of hands and fingers to assemble small components with precision.Ability to lift, push, pull, and carry up to 50 lbs with assistance.Must wear required PPE, including safety glasses, gloves, and ESD protection.Exposure to standard manufacturing conditions, including machinery, production equipment, assembly materials, cleaning agents, and moderate noise levels.What We're Looking For
The ideal candidate is dependable, detail-oriented, and enjoys working with their hands in a manufacturing environment. You'll thrive if you can follow detailed work instructions, maintain a consistent production pace, communicate effectively with your team, and take pride in building high-quality products that make a difference for customers worldwide.
Thank You for Your Interest!
Thank you for your partnership and for your interest in being considered for opportunities supporting TCWGlobal’s client engagements. We sincerely appreciate the time you’ve taken to share your background with us.
TCWGlobal works with a diverse range of organizations and individuals to connect qualified talent with meaningful contract, project-based, and long-term opportunities across multiple industries. This posting has been created as a centralized entry point for individuals who have been referred to us or who wish to be considered for current and future roles within our client portfolio. Whether you learned about our organization through our VIBES partnerships, or search engines, we genuinely value you sharing your experience with our team.
By submitting your information, you will be added to our talent pipeline and considered as opportunities arise that align with your skills, experience, availability, and geographic preferences. While this posting does not correspond to a specific open position, it allows our recruiting team to review your profile, better understand your background, and reach out if a suitable opportunity becomes available.
Due to the volume of interest we receive, we may not be able to provide individual updates to all applicants. However, your submission ensures that your information is on file and accessible to our recruiting team for future consideration.
We are grateful for your interest in working with TCWGlobal and for your desire to contribute to the important work our clients are doing. Should a role align with your qualifications, a member of our team may contact you to discuss next steps, additional details, or screening requirements.
Thank you again for allowing TCWGlobal to be part of your professional journey!
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Title: Technical CLM Project Manager
Payrate: $111/hour
Duration: 6-month assignment
Hours: 40 hours/week | Hybrid (onsite Tuesday–Thursday)
Location: Culver City, CA (Hybrid)
Summary:
Do you thrive owning complex, technical, cross-functional processes under a tight weekly deadline? We're looking for a Technical CLM (Customer Lifecycle Marketing) Project Manager to own end-to-end execution of a weekly cross-functional campaign send process — from audience transfer through journey prep to campaign launch. This role calls for a seasoned, technically fluent project manager who can ramp up fast and operate independently with minimal oversight.
What You'll Do:
Own the weekly CLM campaign operations (~60% of role) — drive the end-to-end process from audience transfer through journey prep to campaign send, partnering closely with Data Science, Engineering, Database Marketing, and Product ManagementLead the weekly cross-functional go/no-go, confirming all partner teams are ready ahead of each sendTriage and escalate live issues — diagnose bugs or breakages during the send cycle and route to the right technical team for resolutionBuild technical documentation and training (~30% of role) — create enablement materials for new CLM capabilities as they roll out, delivered via written docs, live sessions, and recorded walkthroughsManage the team's project management rhythm (~10% of role) — own timelines, surface risks and dependencies, maintain the communications calendar, and run meetings end to endWhat You Bring:
7+ years of project/program management experience, with demonstrated ownership of complex, technical, cross-functional processesDeep familiarity with the product management release cycle — requirements gathering, QA coordination, and driving through to go-liveDemonstrated ability to triage technical issues in real time, perform root-cause analysis, and escalate to the right engineering/data teamsFamiliarity with CRM/campaign management platformsAvailability to support live campaign monitoring and on-call issue resolution on a recurring weekly basisBonus Points If You Have:
Strong meeting and stakeholder management skills — agenda-setting, calendar coordination, and clear status reportingExperience creating training materials for technical and non-technical audiencesExperience with project management or workflow automation tools (Wrike, Smartsheet, Asana, Jira/Confluence, Airtable, Monday.com, or MS Project)PM certification such as PMP, CSM/CSPO, Six Sigma, or ITILTCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Title: IT Operations Specialist
Location: Sunnyvale, CA 94086 (**Onsite – Local Candidates Only)
Duration: 3–6 Month Contract-to-Hire (based on performance)
Pay Rate: $40–50/hr + Benefits (Medical, Dental, Vision)
Schedule: Monday–Friday, 9:00 AM – 5:00 PM onsite
About the Role
Our client is a globally focused university offering market-relevant AI degrees that prepare future leaders to apply cutting-edge research to real-world challenges.
As part of our team, you'll have the opportunity to work on the core of cutting-edge foundation model training, alongside world-class researchers, data scientists, and engineers, tackling the most fundamental and impactful challenges in AI development.
We are seeking an experienced and highly service-oriented IT Operations Specialist to serve as the critical bridge between our U.S. and UAE offices. This is not a traditional help desk position; rather, it is a hands-on operational role responsible for ensuring the reliability, security, and efficiency of our end-user technology environment.
The ideal candidate will combine strong systems administration expertise with exceptional customer service, enabling seamless onboarding, day-to-day operations, and global collaboration across time zones. This person must be able to hit the ground running with minimal ramp-up time and confidently support approximately 50 employees across a variety of IT needs.
Key Responsibilities
IT Operations & Infrastructure
Manage the overall health, uptime, performance, and day-to-day operation of the organization's IT environment.Lead and support office IT initiatives, including future office moves and office expansion projects.Assist with future office relocations, including coordinating internet installation, working with internet service providers, and setting up office technology.Implement and manage office technology infrastructure, including storage solutions, networking, printers, and endpoint devices.Establish and maintain IT policies, procedures, and operational standards.Security & Compliance
Maintain a secure IT environment with a strong focus on data protection, compliance, and intellectual property security.Manage VPN access, endpoint security controls, and identity management processes.Ensure adherence to organizational security policies and best practices.Support security audits, compliance requirements, and risk mitigation initiatives.Endpoint & Device Management
Configure, deploy, secure, and maintain laptops, Mac computers, mobile devices, monitors, printers, and other user hardware.Set up laptops, monitors, printers, docking stations, HDMI connections, and peripherals for employees.Troubleshoot Mac computers, laptops, hardware, software, networking, and peripheral devices.Manage device lifecycle processes, including provisioning, upgrades, replacements, and decommissioning.Standardize and automate endpoint deployment and configuration where possible.Employee Support & Service Delivery
Serve as the primary IT support resource for approximately 50 employees.Provide day-to-day troubleshooting for laptops, Slack, printers, monitors, peripherals, software, connectivity issues, and general IT support.Deliver IT orientation for all new hires and must be available onsite every Monday to support onboarding and equipment setup.Track and manage incoming employee IT requests received through email and chat while ensuring timely follow-up and resolution.Provide exceptional customer service and ensure a seamless employee experience from onboarding through ongoing support.Occasionally provide after-hours support for UAE teams between 9:00 PM–10:00 PM PST, as business needs require.Asset & Vendor Management
Manage IT asset inventory, procurement, tracking, and lifecycle management.Coordinate purchasing and deployment of laptops, peripherals, and office technology equipment.Build and maintain relationships with technology vendors and service providers.Monitor contracts, warranties, renewals, and vendor performance.Global Collaboration
Act as a key liaison between U.S. and UAE operations, ensuring consistent IT standards and support.Coordinate across teams and time zones to maintain operational continuity and service excellence.Support business growth through scalable and efficient technology operations.Required Qualifications
At least 5–10 years of experience in IT Operations, Desktop Support, Systems Administration, or a related IT support role.Must be able to hit the ground running with minimal training or ramp-up time.Experience providing day-to-day IT troubleshooting for laptops, Slack, printers, monitors, peripherals, networking, and general end-user technical issues.Hands-on experience setting up laptops, printers, monitors, docking stations, and HDMI connections for employees.Experience supporting Mac computers and troubleshooting macOS-related hardware and software issues.Must be available onsite every Monday to provide IT orientation, equipment setup, and onboarding support for new hires.Experience supporting approximately 50 employees in a fast-paced office environment.Ability to manually track and manage incoming IT requests through email, chat, and other communication channels while ensuring timely resolution.Willingness to occasionally provide evening support for UAE teams between 9:00 PM–10:00 PM PST as business needs require.Ability in assisting with office moves, including coordinating internet setup, working with internet providers, and configuring office technology.Experience managing endpoint devices, MDM platforms, and enterprise IT environments.Some knowledge of IT security, VPN technologies, identity management, and compliance best practices.Experience supporting office infrastructure, including networking, printers, wireless connectivity, and collaboration technologies.Proven experience with IT asset management and vendor management.Experience in startup or high-growth environments is a plus.Excellent customer service skills; white glove serviceAbility to work independently in a fast-paced, high-growth environment.Comfortable communicating and collaborating with teams in both the U.S. and UAE.Comfortable working across multiple time zones with international teams.Preferred Skills
Strong operational mindset focused on reliability, continuity, and service delivery.Comfortable balancing strategic IT initiatives with hands-on technical support responsibilities.Highly organized, proactive, and detail-oriented.Experience supporting geographically distributed teams and global operations.TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
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