Job DescriptionJob DescriptionJoin a Professional Team Focused on Growth, Relationships, and ExcellenceAre you ready to bring your professionalism, communication skills, and client-first mindset to a company that values your growth and contributions? We're looking for a full-time Insurance Client Services Account Manager who thrives in a dynamic environment and is passionate about providing exceptional service and building lasting client relationships.________________________________________About the RoleAs an Insurance Client Services Account Manager youll be a vital member of our teamserving as the main point of contact for clients, handling policy service requests, and supporting marketing and retention efforts. Your ability to stay organized, communicate clearly, and adapt quickly will contribute directly to our agency's success and the satisfaction of the clients we serve.________________________________________
What We're Looking ForExcellent verbal and written communication skillsStrong attention to detail and organizational abilitiesA positive, professional attitude and appearanceSelf-starter with the ability to prioritize tasks and work independentlyWillingness to grow and adapt in a fast-paced environment________________________________________
Position DetailsJob Type: Full-time (3640 hours/week)Schedule: Monday to Friday, 8-hour shiftsLocation: In-person at our office in North Ogden, UTPay: $18.00 per hour plus Bonus and commission________________________________________Benefits
401(k) with employer matchingDental and life insurancePaid time offFlexible schedulingSupport for licensing and career developmentHoliday pay for select Holidays________________________________________If you're a service-minded professional looking to grow in a rewarding industry with a supportive team, we'd love to meet you.
BenefitsHourly Base Salary + Bonus OpportunitiesPaid Time Off (PTO)Flexible ScheduleDental InsuranceLife InsuranceDisability InsuranceMon-Fri ScheduleCareer Growth OpportunitiesRetirement Plan
Responsibilities
Key Responsibilities
Client Service: Respond to client inquiries, service requests, and policy changes in a professional and timely manner.
Relationship Management: Proactively engage with clients to build trust, address needs, and provide updates on policies or claims.
Operational Support: Handle general administrative tasks, prepare documentation, and assist with scheduling or client follow-up.
Team Collaboration: Communicate effectively with other team members, underwriters, and carriers to ensure smooth client experiences.
Learning & Growth: Take initiative in learning new tools, industry updates, and agency processes.
Requirements
Qualifications
High school diploma or equivalent (required)
Minimum 1-3 years in a customer-facing or client service role (insurance experience preferred)
Must pass a background check
Must obtain a Property & Casualty License within 90 days of hire (we will support your licensing process)
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