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TaskUs
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  • Autonomous Vehicle Roadside Assistance Agent About TaskUs: TaskUs is a... Read More
    Autonomous Vehicle Roadside Assistance Agent About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today! What can you expect in an "Autonomous Vehicle Roadside Assistance Agent" role with TaskUs: As an Autonomous Vehicle Roadside Assistance Agent at TaskUs, you'll be the ultimate tech whisperer for self-driving cars! Imagine this: You're out and about in a company vehicle, troubleshooting robot cars, monitoring their every move, and sometimes even giving their "brains" a reboot. You'll be the hero who gets these futuristic rides back on track! But wait, there's more! You'll also be a superstar public relations rep, chatting with folks about the magic of self-driving tech and making sure passengers have a smooth, safe journey. Think of yourself as part tech expert, part customer service guru, and all-around awesome autonomous vehicle pro! Key Responsibilities: Proficient in basic computer troubleshooting, responsible for re-booting self-driving autonomous vehicles in service areas. Monitor multiple software systems with constant focus. Basic understanding of Android Cell phones and or Laptops to connect to other computer platforms to issue commands to restart modules and computer(s). Consistently demonstrate situational awareness, and understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment. Individuals will be waiting/driving in the service area in a company vehicle 6-8 hours a day alone or with a co-driver, 5 days a week to service self-driving autonomous vehicle computers that are operating within the market. Safely operates a non-autonomous vehicle while monitoring the location of a self-driving autonomous vehicle(s). Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Comfortable riding as a passenger in a self-driving autonomous vehicle, where the driver may have little control over the vehicle's operations. Responsible for the safe recovery of the self-driving autonomous vehicle which includes but is not limited to parking safely behind the self-driving autonomous vehicle, setting up protection, disengaging the self-driving autonomous vehicle, and driving the vehicle to a safe location. Responsible for safely setting up self-driving autonomous vehicles. Apply safety procedures to any situation involving the rescue of a self-driving autonomous vehicle. Maintain TaskUs's high standard of safety, inside and outside of the vehicle. Be the deputy for technology by communicating courteously always with management, engineers, and the public. Capable of responding quickly to changing and potentially high-pressure environments. Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations. Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Other duties as required Education, Licensing, and Certifications Required : Must be 21 years old High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws (where required) Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Experience : Minimum 1 year Entry Level IT support / Software Troubleshooting Experience required Minimum of 3 years of experience driving on public roads. Additional experience is preferred Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs) Proficiency with using a touchscreen smartphone Must be able to type at least 40 adjusted wpm Skills and Knowledge Required: Must have good attention to detail and be able to quickly and concisely describe their thoughts Capable of responding quickly and simultaneously to multiple scenarios Adapt quickly to new and developing technology Cross-functional verbal and written communication and issue escalation Must be able to multitask multiple technologies, including communications devices and vehicle status systems Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month Excellent written and verbal communication skills; Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments Compensation : $30.00 (10% Shift Differential hourly for hours between 8pm-6am) Pre-Employment Requirements: Must submit to a drug test and background check Driving Record Pre-Employment Physical Physical Requirements: Occasional standing, walking, and sitting Long periods of sitting Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl Must be able to occasionally lift and/or move up to 45 pounds Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Most work is accomplished outdoors in a vehicle Benefits: Life/Disability Insurance Roundglass Living Wellness Employee Assistance Program (EAP) Employee Discounts PTO/UTO (N/A for Seasonal) Birthday Leave 401k After 1 month of employment: Medical, Dental and Vision Insurance How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If Read Less
  • Personal Assistant To HNW Family  

    - Austin
    Job DescriptionJob DescriptionPERSONAL ASSISTANT We are searching for... Read More
    Job DescriptionJob Description

    PERSONAL ASSISTANT

    We are searching for an experienced, proactive and resourceful Personal Assistant with excellent communication, organizational, and problem-solving skills to support our family. In this role, emotional maturity, joy and a positive attitude are equally important as intellectual and business qualifications. The ideal candidate has long-term experience supporting others and is looking to join as a long-standing member of our young family's dynamic team. We are currently a household of husband and wife, expecting a baby this summer and have several pets.

     

    A Successful Candidate will:

    Have a Growth Mindset: You are receptive and see feedback as an opportunity to improve both your personal and professional skills.

    Be Proactive & Resourceful: You identify needs ahead of time and take full responsibility for getting things done. You’re excellent at independently seeking out information and always find ways to see the glass “half full” in order to be solution oriented.

    Take Ownership: Mistakes are bound to happen. You acknowledge when they are made and are able to demonstrate resilience to quickly move past them.

    Be Professional: As a role in the home, you will find a balance of engaging with our family and our team while maintaining a professional relationship.

    Switch Gears Easily: You are able to handle a million things at once and don’t mind interruptions and changing priorities.

    Be Meticulous: You have tremendous attention to detail and are highly organized. You take pride in having everything buttoned up!

    Exercise Confidentiality: You won’t compromise the family’s privacy and confidentiality.

    Communicates Clearly & Confidently: You have stellar written & verbal communication skills. You exercise tact, good judgment, and integrity. You are an advocate for the family as well as for yourself.

    Self Care: You identify your own personal needs and can easily communicate them. You have a healthy relationship with boundaries and authenticity so that balancing work/life comes with ease and maturity.

     

    Core Responsibilities:

    Property management - weekly vendor management and/or sourcing, overseeing home remodels and construction projects, household stock/inventory control, etc

    Creating and daily up-keeping of different home calendars: Scheduling personal appointments (medical, pets, cars, personal, home, household staff, maintenance, etc)

    Work collaboratively, communicate effectively & respectfully with family (Husband & Wife), other household staff (Housekeeper, Nanny, Trainers, Drivers), and personal contacts

    Meticulously arrange personal travel with all preferences in mind for: hotels, car service, flights, long/short stay planning, preparing and ESA travel documents. Be available and online during travel days to support last min changes.

    Assist other support staff (Executive Assistant) as needed, coordinating & preparing documents for internal and external business meetings

    Plan, manage and organize high end events (dinners, birthdays, fundraisers)

    Research and source innovative home equipment, experiences, and charities to support locally

    Run errands, meal coordination, health & wellness coordination, dog walking... No task is too big or too small!

    Management of family contacts, holiday cards and gifting.

    Willing to respond to time-sensitive mobile phone/email requests on evenings and weekends.

     

    Executing on these responsibilities is key to ensuring a positive and balanced daily life for our family. Being solution oriented is essential to independently resolving any road blocks or conflicts that inevitably will arise. You must have a well-established work ethic that allows you to excel in a fast-paced, high performance environment under little to no supervision. Hours can be established in partnership with our family, although having a flexible, accommodating approach to your schedule and being available by phone/email on evenings and weekends as needed is part of the job.

     

    Qualifications:

     

    Must have 5+ years of experience as a Personal Assistant, Office Manager, or Estate Manager (Project management with construction or event planning experience background a plus)

    Consistent 10+ years total work experience (please explain gaps on resume if necessary)

    Bilingual: English/Spanish strongly preferred, we are a bilingual household

    Loves dogs, cats, and kids

    Experience with Google Suite - Google Mail, Docs, sheets, slides, MAC OS + iPhones

    Experience with international coordination: calendar arrangements, dealing with multiple time zones, travel arrangements, and scheduling

    Ability to learn quickly and troubleshoot issues independently, with somewhat of a “techie” mentality

    Able to work flexible hours as needed, including occasional weekends/evenings for events (typically 1 per month)

    Available by text/phone after hours if needed

    Reliable transportation and live close to downtown Austin

    Able to travel occasionally to set up summer/winter homes prior to our arrival

     

    ***To apply, please submit a resume and cover letter including 3 reasons why you would be a good fit for the job, total income from the past year, and include the word “excellence” at the bottom of the letter to ensure you read this post to it's entirety ***

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany