Position Overview
A well-established Homeowners Association (HOA) in Rancho Murieta is seeking a detail-oriented and professional Office Clerk to support the Compliance Department. This role is responsible for providing clerical and office support, processing homeowner correspondence, and ensuring accurate documentation of compliance-related matters.
The ideal candidate is organized, customer-service driven, and comfortable handling sensitive communications with homeowners in a professional manner.
Key Responsibilities
Prepare and process compliance letters, violation notices, and citations to homeownersMaintain accurate records of compliance activities and homeowner communicationsCreate and manage spreadsheets to track violations, deadlines, and follow-upsAnswer incoming calls and respond to homeowner inquiries professionally and courteouslyProvide general customer service support related to compliance mattersTake detailed meeting minutes during board and compliance meetingsFile, scan, and maintain organized digital and physical recordsAssist with special projects and other administrative duties as assignedQualifications
Minimum 2 years of recent administrative or clerical experienceStrong written communication skills (experience drafting professional letters)Proficiency in Microsoft Office (Word, Excel, Outlook)Ability to create and maintain organized spreadsheetsExcellent attention to detail and ability to meet deadlinesProfessional demeanor and strong customer service skillsAbility to handle confidential and sensitive informationPreferred Qualifications
Experience working with an HOA, property management company, or compliance departmentExperience taking meeting minutes Read Less