About the Role:
We are seeking an experienced Assistant Manager to join the Tailwind team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dining and retail experiences to all travelers. As an Assistant Manager, you will be responsible for supporting the daily operations of our establishment, ensuring that our guests receive exceptional service and that our business runs smoothly. You will work closely with the General Manager to oversee staff, manage inventory, and maintain a clean and safe environment. Your ultimate goal will be to help us achieve our business objectives while providing an outstanding experience for our guests.
Tailwind encourages Veterans and Military family members to apply!
Responsibilities to Include but are not limited to:
Partners with the GM to lead a rock star team.Ensure that all staff members are properly trained and equipped to perform their duties effectively.Maintain a clean and safe environment for guests and staff, adhering to all health and safety regulations.Assist in scheduling staff in their work assignments.Handle customer complaints and resolve issues in a timely and professional manner.Responsible to monitor as well as take action to make sure food quality service standards are met.Responsible for verifying temperatures, judging appearance as well as taste of products, checking preparation methods to define quality.Minimizing loss misuse.Ensure safe, responsible and legal serving of all alcoholic beverages.Ensure that equipment is maintained as outlined in the restaurant safety and preventive maintenance program.Ensure stock levels are maintained by calculating inventory, ordering as well as retrieving supplies plus stocking by stooping, bending, lifting heavy articles reaching overhead.Qualifications:
Capable of working in a standing position for long periods of time.Capable of reaching, bending, and frequently lifting up to 50 pounds.Some weekend days are required as well as mornings and evenings.Requirements:
Must be able to pass background check.Management background in Food and Beverage.Strong kitchen and grill experience.Must have reliable transportation.Benefits:
PTOPaid trainingEmployee discount401k with company matchingHealth, Dental and Vision offered to Full time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
About the Role:
Ready to be the friendly face travelers remember inside of the Shreveport Regional Airport? Tailwind is looking for an energetic, detail-oriented Cashier to join our airport team! You'll create a warm, welcoming experience for guests on the go — processing transactions quickly and accurately, keeping your space sharp and inviting, and turning everyday interactions into great first impressions. If you love people, thrive in a fast-paced environment, and take pride in great service, we'd love to meet you.
Veterans and military family members are encouraged to apply!
What You'll Do:
Welcome guests with a smile and take orders with genuine hospitalityProcess transactions quickly and accurately using our point-of-sale systemAnswer questions, resolve concerns, and go the extra mile for every guestCraft coffee, espresso drinks, and other beverages to Tailwind standardsKeep your workspace clean, stocked, and guest-readyAssist with inventory and restockingShare menu knowledge and offer recommendations guests will lovePartner with your team to keep operations running smoothlyWhat You Bring:
Experience with point-of-sale systemsA background in cash handling and customer serviceFlexibility and willingness to be cross-trainedRequirements:
Ability to pass a TSA background check to receive an airport badgeReliable transportation and a strong record of punctualityWhy You'll Love Working Here:
Paid trainingEmployee discountsEmployee referral program401(k) with company matchingHealth, dental, and vision coverage for full-time employeesShifts: Rotating schedule — 5 shifts per week
3 early shifts: 3:45 AM – 11:00 AM2 mid shifts: 11:00 AM – 6:00/8:00 PMTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
About the Role:
We are seeking a highly motivated Shift Lead. If you have a passion for serving others, then join the Tailwind team! As a Shift Leader, you will be responsible for ensuring the smooth operation of our fast-paced restaurant during your shift. You will expected to provide excellent customer service and maintain high standards of food quality and safety while leading your shift by example. You will be a key player in ensuring that our customers have a positive experience and that our restaurant runs efficiently.
Tailwind encourages Veterans and Military family members to apply!
Responsibilities include but are not limited to:
Leads the restaurant during a shiftUnderstand completely; all policies, procedures, standards, specifications, guidelines, and training programs set forth by TailwindWork as a member of the team to ensure success in all areas of the restaurantFill in where needed to ensure that service standards and efficient operations are metMaintain a hygienic and safe work environment at all timesReport to work punctually and assist in the event of an emergency outlined within restaurant standards and all Tailwind policiesEnsure that equipment is maintained as outlined in the restaurant safety and preventive maintenance programTreating both hourly employees and members of the Management team with professionalism and respectQualifications/ Skills:
Capable of working in a standing position for long periods of timeCapable of reaching, bending, and frequently lifting up to 50 poundsAbility to work efficiently in a fast-paced settingStrong teamwork and communication skillsRequirements:
Must be able to pass a background check to receive an airport badgeMust have reliable transportation and the ability to be punctualBenefits:
Paid trainingEmployee discountEmployee referral program401K with company matchingHealth, Dental and Vision insurance offered to Full-time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
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We are seeking a highly motivated BOH Shift Lead. If you have a passion for serving others, then join the Tailwind team! As a BOH Shift Leader, you will be responsible for ensuring the smooth operation of our fast-paced restaurant during your shift. You will expected to provide excellent customer service and maintain high standards of food quality and safety while leading your shift by example. You will be a key player in ensuring that our customers have a positive experience and that our restaurant runs efficiently.
Tailwind encourages Veterans and Military family members to apply!
Responsibilities include but are not limited to:
Leads the restaurant during a shiftUnderstand completely; all policies, procedures, standards, specifications, guidelines, and training programs set forth by TailwindWork as a member of the team to ensure success in all areas of the restaurantFill in where needed to ensure that service standards and efficient operations are metAssist the Kitchen Manager with daily kitchen operations including managing prep, supporting line operations, and ensuring food quality standards are metReceive and properly store delivery trucks while ensuring product quality and accurate inventory handlingMaintain a hygienic and safe work environment at all timesReport to work punctually and assist in the event of an emergency outlined within restaurant standards and all Tailwind policiesEnsure that equipment is maintained as outlined in the restaurant safety and preventive maintenance programTreating both hourly employees and members of the Management team with professionalism and respectQualifications/ Skills:
Capable of working in a standing position for long periods of timeCapable of reaching, bending, and frequently lifting up to 50 poundsAbility to work efficiently in a fast-paced settingStrong teamwork and communication skillsRequirements:
Must be able to pass a background check to receive an airport badgeMust have reliable transportation and the ability to be punctualBenefits:
Paid trainingEmployee discountEmployee referral program401k with company matchingHealth, Dental and Vision insurance offered to Full-time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
Read LessAbout the Role:
Tailwind is seeking a dependable, service-oriented Cashier to join our team at Dunkin' Donuts and our Cafe located inside of the Montgomery Regional Airport. Our locations serve travelers in a dynamic airport environment, and our Cashiers play a central role in delivering an efficient, welcoming guest experience. In this role, you will process transactions accurately, prepare select beverages, and maintain a clean, organized workspace while providing attentive service to every guest.
Veterans and military family members are encouraged to apply.
What We Offer:
$14.00 per hour +tipsPaid training401(k) with company matchingHealth, dental, and vision coverage for full-time employeesEmployee discountEmployee referral programOpportunities for cross-training and advancementKey Responsibilities:
Greet guests and process transactions accurately and efficiently using a point-of-sale systemPrepare and serve coffee, espresso drinks, and other beverages to company standardsProvide knowledgeable, courteous service — answering questions, offering menu recommendations, and resolving concerns promptlyMaintain a clean, organized, and well-stocked work areaAssist with inventory management and restockingCollaborate with team members to support smooth daily operationsQualifications:
Prior customer service or cash-handling experience preferredFamiliarity with point-of-sale systems preferredWillingness to be cross-trained across rolesStrong attention to detail and a professional, positive demeanorRequirements:
Ability to pass a TSA background check to obtain an airport security badgeReliable transportation and consistent punctualityShift: 10:30am-last flight normally 6:30pm
Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
About the Role:
If your passionate about food and friendly service, then join the Tailwind team! We are searching for an enthusiastic Cook to provide delicious meals and excellent customer service for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. As a Cook, you will be responsible for preparing and cooking a variety of dishes, ensuring that they are of high quality and meet our customers' expectations. Your attention to detail and ability to work efficiently in a fast-paced environment will be crucial to your success in this role.
Tailwind encourages Veterans and Military family members to apply!
Responsibilities include but are not limited to:
Provides quality food products consistently for all customers by adhering to all recipe and presentation standardsKnowledge of safety procedures, including safe temperatures at which ingredients must be kept and to which food must be prepared to avoid foodborne illnessAbility to work as part of a teamShort orderOperating the fryerFlat top grillAssist in maintaining a clean and organized kitchen workspaceFollow all health and safety guidelines, ensuring a safe work environmentPrep ingredients to be used in cookingRestock and replenish product and inventory suppliesInteract with customers in a positive and upbeat mannerQualifications/Skills:
Accountability for the dishes they prepare measuring up to the expectations of management and customers alikeComprehension and organization to follow direct orders, recipes and to correctly prepare dishes to the standards of the restaurantManual dexterity and hand-eye coordination to handle tools, such as knife techniques for chopping, slicing, cutting and dicingAbility to stand in one place for hours at a time, handle extreme heat and work shiftsRequirements:
Must be able to pass background check to receive airport badgeMust have reliable transportationBenefits:
Paid trainingEmployee discountEmployee referral program401k with company matchingHealth, Dental and Vision offered to Full-time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
About the Role:
If your passionate about food and friendly service, then join the Tailwind team! We are searching for an enthusiastic Prep Cook to provide delicious meals and excellent customer service for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. As a Prep Cook, you will be responsible for preparing and cooking a variety of dishes, ensuring that they are of high quality and meet our customers' expectations. Your attention to detail and ability to work efficiently in a fast-paced environment will be crucial to your success in this role.
Tailwind encourages Veterans and Military family members to apply!
Responsibilities include but are not limited to:
Provides quality food products consistently for all customers by adhering to all recipe and presentation standardsFollowing prep lists created by the management teamMeasuring ingredients and seasoningsEnsuring all food items are properly stored and easily accessibleSupervising food and cooling room temperaturesMaintaining a clean, orderly, and sanitized kitchenFollow all health and safety guidelines, ensuring a safe work environmentPrepares, washes, and cuts food to be cookedRestock and replenish product and inventory suppliesInteract with customers in a positive and upbeat mannerWork with a Team to provide the best possible customer experienceAll other duties as assignedQualifications/Skills:
Accountability for the ingredients prepped measuring up to the expectations of managementComprehension and organization to follow direct orders, recipes and to correctly prepare dishes to the standards of the restaurantManual dexterity and hand-eye coordination to handle tools, such as knife techniques for chopping, slicing, cutting and dicingAbility to stand in one place for hours at a time, handle extreme heat and work shiftsRequirements:
Must be able to pass background check to receive airport badgeMust have reliable transportationBenefits:
Paid trainingEmployee discountEmployee referral program401 with employer matchingHealth, Dental and Vision offered to Full-time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
About the Role:
We are seeking a highly motivated and detail-oriented Cashier to join the Tailwind team! Be a part of the Tailwind experience by providing excellent customer service for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. As a Cashier, you will be responsible for processing transactions accurately and efficiently, interacting with guest in a positive manner and maintaining a clean and organized work environment. Your primary goal will be to ensure customer satisfaction and loyalty by delivering a positive shopping or dinning experience.
Veterans and Military family members are encouraged to apply!
Responsibilities to include but not limited to:
Greet customers warmly and take their orders with a smileProcess customer transactions accurately and efficiently using a cash register and point of sale systemProvide exceptional customer service by greeting customers, answering questions and resolving issuesPrepare and serve coffee, espresso drinks, and other beverages according to our standardsMaintain a clean and organized workspaceAssist with inventory management and restocking suppliesProvide information about menu items and make recommendationsCollaborate with team members to ensure a smooth operationQualification/Skills:
Experience with point of sale systemsPrevious experience in cash handling and customer serviceAbility to be cross trainedRequirements:
Must be able to pass a TSA background check to receive an airport badgeMust have reliable transportation and the ability to be punctualBenefits:
Paid trainingEmployee discountEmployee referral program401k with company matchingHealth, Dental and Vision offered to Full-time employeesTailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
Read LessAbout the Role:
Come join the Tailwind team at our Warped Wing located inside of the DAY airport! The Kitchen Manager plays a pivotal role in overseeing the daily operations of the kitchen to ensure efficient food production and exceptional quality standards. This position is responsible for managing all aspects of kitchen activities, including supervising staff, maintaining food safety protocols, and controlling food costs to maximize profitability. The Kitchen Manager collaborates closely with the executive chef and other team members to develop and implement menu plans that meet customer expectations and align with business goals. Additionally, this role ensures compliance with sanitation regulations and promotes a safe, organized, and productive work environment. Ultimately, the Kitchen Manager drives operational excellence to deliver a superior dining experience while maintaining cost efficiency and regulatory compliance.
Minimum Qualifications:
Proven experience in kitchen management or a similar supervisory role within the food service industryStrong knowledge of meat handling, smoker usage, and food safety regulationsDemonstrated ability to manage food costs and inventory effectivelyFamiliarity with sanitation standards and compliance requirementsExcellent leadership and communication skills to manage and motivate kitchen staffExperience with operating a smokerPreferred Qualifications:
Culinary degree or certification from an accredited institutionExperience working alongside an executive chef in menu planning and food productionCertification in food safety management (e.g., ServSafe Manager)Previous experience in a high-volume or fast-paced kitchen environmentProficiency with kitchen management software and inventory control systemsResponsibilities:
Supervise and coordinate daily kitchen operations, including food preparation, cooking, and platingManage and train kitchen staff to maintain high standards of food quality, safety, and sanitationOversee meat handling and smoker usage to ensure proper techniques and food safety complianceDevelop and implement menu plans in collaboration with the executive chef to optimize food production and customer satisfactionMonitor and control food costs, inventory, and waste to achieve budgetary targetsEnsure strict adherence to food safety regulations and sanitation standards across all kitchen activitiesMaintain equipment and kitchen cleanliness to comply with health and safety guidelinesCollaborate with suppliers and vendors to source quality ingredients at competitive pricesPrepare reports on kitchen performance, including food costs, labor, and inventory managementEfficiently manage scheduling needs based upon business needsSkills:
The required skills such as meat handling and smoker usage are essential for ensuring that food preparation meets quality and safety standards daily. Food safety and sanitation knowledge are applied rigorously to maintain compliance with health regulations and to create a safe working environment. Managing food costs involves analyzing inventory, minimizing waste, and negotiating with suppliers to keep expenses within budget. Collaboration with the executive chef and food service team is critical for effective menu planning and smooth food production workflows. These skills collectively enable the Kitchen Manager to lead the kitchen team efficiently, uphold high culinary standards, and contribute to the overall success of the food service operation.
Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.
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