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Synovus Financial
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  • Treasury Management Client Contact Serves as primary contact for top t... Read More
    Treasury Management Client Contact Serves as primary contact for top tier Treasury clients providing a positive experience that leads to high satisfaction. Maintains client accounts and serves as the main point of contact in all matters related to daily cash management needs after onboarding. Builds meaningful, long-lasting relationships to move the business forward. Primary focus on customer retention and continuous growth of relationships. Serves as key line of defense for escalations and responds quickly to elevated concerns. Researches and resolves potential product impacts to the use of Treasury solutions and impacts from the vendor or operational failures. Works closely with internal cross-functional partners and external vendors as required. Works hand in hand with Treasury partners to maintain high customer satisfaction levels which extends to lifelong value. Job Duties and Responsibilities Provides consultative approach to top clients as an extension of the Treasury Management sales team. Greets customers over the phone and establishes a connection. Develops rapport while providing an outstanding personalized customer experience. Makes outbound calls to clients to build relationships and provide proactive notifications regarding upcoming conversion events, significant changes related to Treasury campaigns or new product offerings. Utilizes analytical skills to ensure next steps are clear and concise for the betterment of the client's course of action. Executes a full evaluation of the client's current solutions and provides guidance to consider additional services that can add value for the client's needs. Ensures clients understand the solutions, benefits and value. Provides training to clients for full competency on treasury solutions. Conducts proper analysis and maintenance of accounts for an operational and technical aspect of complex treasury solutions. Provides clear and concise documentation while achieving the highest level of quality care. Regularly meets with other team members to discuss progress and find new ways to improve business. Partners with sales, support, operations to execute a superior level of support to top Treasury clients. Identifies opportunities to add efficiency and automation to current processes in partnership with the sales team. Complies with all communications and directives in a timely manner. Communicates with leadership and team members in support of a positive and collaborative team environment. Performs all duties in compliance with policies, processes, regulations and requirements. Troubleshoot treasury product gaps, errors and issues. Engages product and operations partners as needed. Escalates urgent matters to management and communicates status in a timely manner to clients and partners. Participates in special projects to ensure the client experience continues to evolve for profitable long-term clients. Identifies cross-sell, up-sell and renewal opportunities via referral to sales team to ensure continuous support for growth of client successes and improvement. Assists clients with inquiries and provides issue resolution in a professional and composed manner. Listens carefully to clients to understand the full scope of the inquiry. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: High school diploma or equivalent. Minimum Experience: Three years of treasury payment services customer service experience, troubleshooting, researching and resolving errors or issues on Treasury platforms including experience building and nurturing relationships with clients and partners, encouraging new and repeat business opportunities. Required Knowledge, Skills, Read Less
  • Retail Market Manager Leads and develops a high performing team and is... Read More
    Retail Market Manager Leads and develops a high performing team and is accountable for assigned retail market and portfolio. Identifies small business lending and deposit solutions to add value to clients and prospects, delivers customer service that differentiates Synovus from competitors, networks and gives back to the community, and runs an operationally sound branch while learning best practices through training, coaching and mentors. Works closely with and assists senior level Retail Market Managers with business development efforts, primarily in small business lending, deposit acquisition, and customer retention. Builds personal relationships with customers, prospects and team members and is passionate about strengthening the community as a market leader. Coaches and develops team to expand and develop customer relationships while remaining focused on providing an exceptional customer experience. Executes corporate and market-based sales and marketing strategies. Models Synovus' culture and values. Ensures operational integrity by serving as the first line of defense with regard to preventing fraud and mitigating risk. Job Duties and Responsibilities Manages functions and team members of a small full service branch. Ensures overall branch success, including branch profitability, sales, customer experience, and team development. Creates, maintains and carries out the branch business plan and sales activity plan. Owns the customer experience within the branch taking immediate action to resolve customer issues. Ensures ethical practices are followed in all activities related to the branch including operations, customer treatment and overall sales and referral activities. Learns techniques and begins to coach and develop branch personnel in assessing customer needs and maximizing sales opportunities through direct sales and referrals to business partners within other areas of the company. Begins to develop and maintain a quality, diversified loan portfolio, including various types of loan programs such as consumer, small business and real estate. May delegate the majority of consumer lending activities to branch sales team. Participates in outside calling activities to small business owners. Collaborates with business partners such as private wealth, financial planning, commercial banking and other line-of-business segments to strategize and develop comprehensive banking relationships. Uses sales management tools to proactively identify, retain and deepen current customer relationships and to identify and develop prospective clients or centers of influence. Serves as the primary contact for small business relationships within designated market. Establishes and maintains relationships with community based organizations and actively serves in a leadership capacity in support of bank goals and programs. Establishes and maintains a strong sense of community within the branch. Protects the assets of the bank by aggressively managing credit quality and minimizing losses. Reviews risk management reports and coaches team on risk-related and/or quality issues. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risks of exposure. Ensures the operational integrity of the branch and ensures team compliance with bank regulations, policies and procedures. Keeps abreast of changes in federal and state banking regulations. Partners with Regional Operations Manager to address operational concerns. Communicates key information to the branch team regarding changes to bank policies, procedures, products and services. Provides coaching and training to team members regarding the introduction or referral of products and services to customers. Models Synovus' culture and values in everyday interactions with team members, customers and business partners. Promotes a positive work culture by increasing and supporting team member engagement and develops strategies that reinforce Synovus' culture and values. Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an equal opportunity employer committed to fostering an inclusive work environment. Minimum Education: Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience. Minimum Experience: One year of relevant sales and customer service experience with Bachelor's degree in finance/business related field; or five years banking, outside sales or sales management experience in a goal-oriented environment in lieu of a degree (years of experience may be reduced by years of post-secondary education completed). Certifications: This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check. Required Knowledge, Skills, Read Less
  • Commercial Banker III  

    - Madison County
    Business Banking Relationship Manager Develops and manages relationshi... Read More
    Business Banking Relationship Manager Develops and manages relationships with closely held businesses having annual sales revenue from typically $2.5MM to Job Duties and Responsibilities Manages assigned client portfolio to retain and expand client relationships. Focus is on assessing client financial needs and providing the appropriate bank products (lending, deposits) as well as introducing clients to SMEs in adjacent areas (wholesale, treasury, wealth, trust, etc.) Meets and exceeds sales goals while delilvering outstanding client service as evidenced by client retention and growth. Develops new and existing customer relationships through networking, cross-selling opportunities and referrals to and from business product partners within the bank. Establishes and maintains comprehensive referral network to generate new client relationships, targeting more complex businesses. Collaborates with key business partners and subject matter experts to strategize and develop comprehensive relationships. Partners with branch manager and serves as the primary point of contact for the business customer. Serves as commercial banking expert for a branch or a group of branches. May generate SBA loans by proactively creating, developing and maintaining internal/external relationships. Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service. Reviews applicant financial data to evaluate credit worthiness and manages difficult credit situations. Negotiates terms and makes decisions on loans within limits or makes recommendations. Monitors outstanding loans to ensure ongoing credit worthiness. Represents Synovus within the community by actively serving in community organizations, participating in local chambers of commerce and other related leadership activities. Adheres to established loan policies and procedures. Works with commercial credit approval process to ensure that underwriting and credit quality standards are implemented and maintained. Uses professional knowledge, experience and analytical criteria to make decisions and resolve problems; acts independently to determine methods and procedures on new assignments. May orient, train, assign, and review the work of lower-level team members. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment Minimum Education: Bachelor's Degree in Finance, Accounting, Business Administration or related discipline, or an equivalent combination of education and experience Minimum Experience: Six (6) years job specific work experience Required Knowledge, Skills, Read Less
  • Private Wealth Advisor III or IV  

    - Escambia County
    Private Wealth Advisor The Synovus Private Wealth Advisor works on or... Read More
    Private Wealth Advisor The Synovus Private Wealth Advisor works on or with a team of wealth management advisors and collaborates with the larger wealth services team to include but not limited to trust / estate and brokerage / investment management. Team members in the role are responsible for the management of a portfolio of high net-worth clients and the development of new Private Wealth Management relationships. Recognizing the importance of every client interaction, team members work to consistently deliver a client experience that demonstrates they are proactively thinking to understand their clients' needs and offer solutions to meet or exceed their clients' priorities. They follow a disciplined process rooted in financial planning: 1) Understand clients' priorities; 2) Assess current state; and 3) Leverage PWM team. Job Duties and Responsibilities Primarily responsible for the efficient management and development of a portfolio of high net-worth relationships. The minimum target client has income plus liquidity equal to or greater than $750k. Develops and manages complex, full service, integrated relationships for Private Wealth Management, including overseeing loan portfolios and financing initiatives. Develops sustainable, long-term solutions to fulfill the unique needs of existing and prospective clients; leverages financial planning services on behalf of client when appropriate; assists in providing advice and counsel, as relevant, in areas of banking and lending services, personal trust and estate services, investment management, insurance services, and retirement planning. Delivers a holistic Wealth Management experience by specifically identifying and addressing the client's priorities and appropriately engaging the subject matter experts in Synovus Private Wealth Management. Typically focuses majority of time on core banking and lending activities (administrative, regulatory, transactional) while delivering a client experience that demonstrates understanding of the client's needs and proactive thinking about wealth management issues, opportunities and solutions. Helps educate clients with the knowledge required to make sound decisions around their goals and objectives. Follows a structured process for delivering a distinguished client experience by conducting regular Relationship Assessment Reviews (current state of client's priorities, client loyalty, and proactive strategies and solutions development). Actively and positively participates in Private Wealth Management team interactions, partnering with the team's subject matter experts on behalf of the client. Analyzes financial and credit needs of the customer and provides recommendations of appropriate company products/services. May approve loans and terms within authorized limits, conferring with management on larger or more complex loans; monitors existing loan portfolios to detect development of unfavorable trends and ensure conformity with terms. Stays actively involved in the community, networking to identify and capitalize on new business development opportunities. Aspires to highest regulatory ratings; meets all compliance requirements. May orient, train and review the work of less experienced relationship managers. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an equal opportunity employer committed to fostering an inclusive work environment. Minimum Education: Bachelor's Degree in Business Administration, Finance, Accounting, or related discipline or an equivalent combination of education and experience. Minimum Experience: 5 -7 years job-specific banking experience Certifications: Series 7; Series 66 (or both Series 63 and 65) Licenses; Variable Annuity License; State Life, Accident and Sickness License (obtain within 12 months of assuming role). This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check. Required Knowledge, Skills, Read Less
  • Financial Advisor - Orlando  

    - Orange County
    Investment Consultant Responsible for providing investment consultatio... Read More
    Investment Consultant Responsible for providing investment consultation to the public on stock, bonds, annuities, mutual funds and other securities. Incumbent adheres to applicable laws, regulations, and rulings governing services, policies and procedures of Securities sales. Job Duties and Responsibilities: Assists clients in meeting their financial goals through personalized, in-depth counseling and recommendations of appropriate investments in equity and debt instruments. Helps to determine proper strategy, based on anticipated needs and risk tolerance. Answers clients concerns and questions. Conducts investment seminars for clients and prospects. Applies current information, along with prior knowledge and experience, to determine the most appropriate investments for each client. Ensures proper account documentation. Stays abreast of market and securities suitable for clients. Reviews research materials and financial news for areas of opportunity and concerns, and advises clients and other key stakeholders as necessary. Consults with officers throughout the bank to bring the above services to our banking customers and to interest their clients in the benefits of doing investment business at the bank. May work directly with retail to support their annuity sales efforts. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Minimum Education: Bachelor's Degree in a related discipline Minimum Experience: 2+ years job related experience Certification(s): Series 7; Series 66 (or both Series 63 and 65) License; Variable Annuity License; State Life, Accident and Sickness License Required Knowledge, Skills, Read Less
  • Sr Manager, Tax Accounting & Reporting  

    - San Joaquin County
    Tax Accounting Manager Manage the Company's accounting for income taxe... Read More
    Tax Accounting Manager Manage the Company's accounting for income taxes (ASC740) and related disclosures, including SEC, regulatory and ad hoc/internal reporting of tax matters, as well as the operation of associated internal controls. Manage external service provider's filing of the Company's tax compliance obligations. Ensure compliance with tax accounting principles and reporting standards by keeping knowledgeable of current accounting/regulatory developments and law changes, and monitor business transactions for tax accounting and reporting implications. Contribute to the identification, design and implementation of process and technology improvements within the tax function. Job Duties and Responsibilities Tax Accounting guidance for accounting for income taxes Experience in financial reporting for consolidated companies and budgeting process Knowledgeable of federal taxation of corporations and partnerships, multi-state taxation and related concepts Knowledge of banking transactions and financial products Proficient in the use of Microsoft Office Suite of products or similar business software Knowledgeable of Regulatory Reporting of tax matters including FDIC Call report, Basel III, Federal Reserve Tax Sharing Guidelines. Detail oriented and ability to multitask Preferred Knowledge, Skills, Read Less
  • Mortgage Banker - Augusta  

    - Columbia County
    Lending Services Specialist This is a 100% commission job. Provides le... Read More
    Lending Services Specialist This is a 100% commission job. Provides lending services to the real estate community by serving and identifying financial needs. Promotes mortgage products to clients. Develops loan referrals and repeat loan business. Job Duties And Responsibilities Calls on current affiliates, realtors, and builders to solicit mortgage loans. Networks with agents, attorneys and CPA's to develop referral base. Executes loan application process in full, and assists processor in gathering information needed to approve the loan. Participates in community activities in order to keep contacts fresh and better understand the local real estate market. Negotiates competitive fees and rates for the various loan programs. Generates new ideas to facilitate productivity and enhance customer service. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. Minimum Education Associate's degree in related field, or an equivalent combination of education and experience Minimum Experience 1+ years experience in a mortgage loan sales capacity Certifications or Licenses: This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check. Required Knowledge, Skills, excellent communication skills Works independently and must be a self-starter Ability to utilize good judgment and make sound decisions quickly General working knowledge of Microsoft Word and Excel Applications Good computer skills Preferred Knowledge, Skills, Read Less
  • Affordable Housing Specialist The Affordable Housing Specialist will b... Read More
    Affordable Housing Specialist The Affordable Housing Specialist will be responsible for sourcing and originating residential mortgage loans within the bank's footprint. The AHS will establish relationships with community partners such as realtors, builders, non-profit agencies, and other centers of influence to generate referral business. The primary responsibility of the AHS will be to assist low-to-moderate customers obtain the best mortgage product to help meet their individual financial needs. The AHS will also participate in CRA eligible activities that educate the community on relevant financial matters. Job Duties and Responsibilities CRA Loan Production - Must have a thorough understanding of all loan products to include Conventional, FHA, VA and Rural Housing. Must also have recent experience with various down payment assistance programs including but not limited to Federal Home Loan Bank of Atlanta and state housing finance authorities. Must be able to structure loan transactions utilizing multiple funding sources to maximize opportunities for low-to-moderate income buyers in accordance with the bank's policies and procedures. Must also be able to effectively articulate each step of the mortgage process to first time and repeat buyers. Market Research - Utilize company marketing tools to create marketing materials to generate leads. Utilize external tools such as Realtor.com, Zillow and FFIEC to identify listed properties located within low-to-moderate income census tracts, as designated by HUD. Contact real estate agents and introduce the bank's affordable housing products to generate customer referrals. Provide weekly reports to management and/or corporate compliance on progress of marketing strategies, efforts, gaps and successes. Create and Maintain Partnerships - Establish and deepen relationships with realtors, non-profit organizations, state and local housing entities, and community-based organizations to increase CRA mortgage opportunities within targeted areas. Must have the ability to build rapport and confidence quickly. Must have the ability to write and present reports to document activities. Attend weekly sales meetings, Bi-weekly meetings with the Affordable Housing Specialist team and participate in monthly coaching session with Affordable Housing Area Sales Leader. Financial Education Workshops - Become a community resource by conducting financial literacy and homebuyer education workshops with non-profits, real estate agents, and other community partners. Proven communication, analytical and project management skills are required. Strong computer knowledge of Microsoft Word, Excel and PowerPoint is required. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: High school diploma or equivalent Math and Business Minimum Experience: Two years Experience as a mortgage loan originator/officer with a strong emphasis in Affordable Housing products. Experience conducting informational workshops in person and virtually. Certifications: Must be able to transfer NMLS credentials within 30 days of hire. Required Knowledge, Skills, Read Less
  • Associate - Credit Products - TMC  

    - Fulton County
    Corporate Investment Banking Analyst Performs a wide variety of comple... Read More
    Corporate Investment Banking Analyst Performs a wide variety of complex data analytics and financial modeling to support the overall business development strategies of the assigned industry Corporate - Investment Banking team. These include syndicated and bilateral lending, capital markets, treasury management, and other corporate services. Partners closely with leadership to attract, retain, and acquire new or expanded client relationships. Responsible for driving pitch origination and managing deal execution with leadership team. Assists in day-to-day industry team and broader Corporate - Investment Banking operations and special projects, as needed. Supports the management and mentoring of junior team members, as needed. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Working with senior bank leaders, helps develop and support the execution of effective strategies to originate and execute a wide variety of lending, public/private capital, and advisory mandates in the designated industry sector(s). This includes the preparation of detailed financial models, pitches, offering memoranda and other presentations. Performs financial statement modeling, indicative transaction structuring, pricing guidance and data analytics to support new business development strategies. Prepares talking points and explanations for utilization during calling efforts. Supports the efforts of cross-functional deal teams including underwriters, analysts, and associates, responsible for providing financial and statistical data to determine and support customer credit worthiness and/or transaction viability. Helps ensure all transactions and processes are in compliance with regulatory and company guidelines, policies and procedures. Maintains a high standard of integrity, ethics and compliance. Identifies opportunities and takes action to enhance compliance within own organization. Promotes reputation and social responsibility; seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community and the industry. Represents Synovus in a positive and professional manner. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: Bachelor's degree in Business, Finance, Accounting, Economics or related field; or an equivalent combination of education and experience. Minimum Experience: 2+ years of experience Certifications: Series 63 and Series 79 Securities licenses required within a pre-determined timeframe, if not already held Advanced proficiency with Microsoft Word, Excel, and PowerPoint, including Excel modeling models Strong oral and written communication skills Strong customer service skills Advanced ability to understand the core competencies of a business and recognize deviation from those principals Strong organizational skills Ability to gather information and provide appropriate solutions Ability to communicate effectively with potential, new, and established client groups Ability to work in a group environment with a number of different individuals, both senior and junior Ability to maintain confidentiality of secured information Ability to work in a competitive and demanding market Ability to work in a goal-oriented team environment Preferred Knowledge, Skills, Read Less

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