SWLA CENTER FOR HEALTH SERVICES
JOB DESCRIPTION
JOB TITLE: Dentist
DEPARTMENT: Dental
SUPERVISED BY: Chief Dental Officer
SUMMARY:
Examines individuals requesting care, diagnoses their dental conditions, prescribes and carries out, or directs others in carrying out, appropriate therapy, or refers individuals for specialty consultation or care in conformance with approved clinical privileges. Educates individuals in the nature of oral health related conditions, in the general promotion of health and the prevention of oral disease.
EDUCATION, TRAINING AND EXPERIENCE:
JOB RESPONSIBILITIES:
MISSION AND CUSTOMER SERVICE:
Summary:
The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice
Qualifications:
High school graduate required.Certification as Dental Assistant a plus.Previous experience in a medical or dental office setting preferred.Must understand basic Medicare/Medicaid and insurance plans.Must understand insurance verification, insurance eligibility and insurance payers.Confident positive manner and appearance.Strong customer service experience.Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office SuiteAttention to detail and accuracy in managing patient records and schedulesExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work in a fast-paced environment and handle stressful situations calmly and professionallyEmploy correct grammatical English and write legibly in order to complete appropriate paperwork.ESSENTIAL JOB FUNCTIONS
1. Schedules and confirms patient appointments via phone, email, and in-person
2. Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times
3. Coordinates with dental staff to ensure availability and proper allocation of appointment slots
4. Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies
5. Provides patients with pre-appointment instructions and post-appointment follow-up information
6. Sends appointment reminders and follow-up messages to patients via phone, email, or text
7. Pays attention to detail in regards to all aspects of job requirements.
8. Maintains accurate and up-to-date patient records in the dental practice management software
9. Verifies patient insurance information and ensures that necessary documentation is completed
4. Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments.
10. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
11. Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
12. Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of resources
13. Communicates any scheduling changes or issues to the dental team promptly
14. Assists with the coordination of treatment plans and referrals to specialists as needed
15. Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience
16. Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary
SWLA CENTER FOR HEALTH SERVICES
JOB DESCRIPTION
JOB TITLE: LPN
DEPARTMENT: Nursing Support
SUPERVISED BY: Chief Nursing Officer
SUMMARY:
In keeping with standards recognized by both NCQA Medical Home Recognition and JACHO, SWLA has created teams of professionals to care for the clinical needs of patients who choose SWLA as their primary care provider. The team consists of physicians, mid-level practitioners and the nursing support which is described in this job description. Given the nature of the duties required by the nursing support personnel, SWLA will recruit and hire applicable personnel in the categories of Medical Assistant, Certified and non-certified, and Licensed Practical Nurses. Salary will be adjusted for education, licensing acquisition and experience.
EDUCATION, TRAINING AND EXPERIENCE:
JOB RESPONSIBILITIES:
BENEFITS:
We offer competitive pay and our benefits package includes:
SCHEDULE:
All medical staff follow our clinic operational hours.
SWLA CENTER FOR HEALTH SERVICES
JOB DESCRIPTION
JOB TITLE: Physician Assistant
DEPARTMENT: Medical
SUPERVISED BY: Chief Health Officer
SUMMARY:
The ideal candidate has experience assessing and treating individuals with [musculoskeletal injuries]. They will perform physical exams, obtain patient medical histories, order tests, plan treatments, and counsel patients. We invite you to apply to a team that embraces your talents and supports your desire to make a difference by providing outstanding care.
EDUCATION, TRAINING AND EXPERIENCE:
One or more years of background experience in the related specialtyStrong skills in mathematics and statistical analysisFlexible schedule and availabilityExperience working independently, as a liaison, and as part of a teamActive learner with a desire and willingness to continue education and trainingUnderstanding of the legal aspects of confidentiality and patient careSkills and qualifications
Demonstrated proficiency, which may include licensure and/or certificationKnowledge of anatomy, physiology, pathology, and procedural techniquesAbility to multitask and work in a fast-paced, team-oriented environmentAnalytical thinking skills with the ability to investigate and diagnoseCompetence with technology and ability to use various tools in the clinical settingProfessionalism with excellent communication and customer service skillsJOB RESPONSIBILITIES:
MISSION AND CUSTOMER SERVICE:
SWLA CENTER FOR HEALTH SERVICES
JOB DESCRIPTION
JOB TITLE: Pediatric Dentist
DEPARTMENT: Dental
SUPERVISED BY: Chief Dental Officer
SUMMARY:
Examines children requesting care, diagnoses their dental conditions, prescribes and carries out, or directs others in carrying out, appropriate therapy, or refers individuals for specialty consultation or care in conformance with approved clinical privileges. Educates individuals in the nature of oral health related conditions, in the general promotion of health and the prevention of oral disease.
EDUCATION, TRAINING AND EXPERIENCE:
The incumbent must possess the degree of Doctor of Dental Surgery or Doctor of Dental Medicine from an approved school of dentistry. Must be licensed in the state of Louisiana. In addition, the incumbent must possess knowledge of the basic concepts, principles, and practices of supervision and the ability to apply them. CPR certified.JOB RESPONSIBILITIES:
Records patient-dentist transaction as they occur in the medical/dental record (in an organized format utilizing standard nomenclature) so that the record accurately reflects the nature of the contact, the condition of the patient, and the care provided, in addition, completes referrals, data collection instruments and other records or paper works as required. Serves on medical/dental staff meetings as assigned and participates in the quality assurance program of the center. Assists in the provision of continuing education, on-the-job training and orientation of center staff as requested. Assists in the provision of technical assistance and health education to the community as requested. The incumbent of this position is under the general supervision of the Dental Director. The clinical work of the incumbent is expected to be definitive, and is evaluated through the Quality Assurance Program of the Center. The work of the position consists of the broad functions of dental medicine, education, prevention, cure, and rehabilitation. Assignments are categorized by breadth and intensity of effort and generally involve the simultaneous application of multiply distinct skills, knowledge, and abilities in the care of one or more patients. The work of the position involves moderate risks with exposure to contagious diseases (including TB, Hepatitis, and AIDS) adverse weather, occasionally hostile patients, various dental materials (including mercury), dental power equipment, and radiation.The purpose of the contact with individuals or groups is to educate, influence, and motivate the individuals and groups to understand and to accept recommended medical/dental therapies.MISSION AND CUSTOMER SERVICE:
BENEFITS:
We offer competitive pay and our benefits package includes:
Health Insurance Dental Insurance Vision InsuranceSupplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance ProgramSWLA CENTER FOR HEALTH SERVICES
JOB DESCRIPTION
JOB TITLE: LPN
DEPARTMENT: Nursing Support
SUPERVISED BY: Chief Nursing Officer
SUMMARY:
In keeping with standards recognized by both NCQA Medical Home Recognition and JACHO, SWLA has created teams of professionals to care for the clinical needs of patients who choose SWLA as their primary care provider. The team consists of physicians, mid-level practitioners and the nursing support which is described in this job description. Given the nature of the duties required by the nursing support personnel, SWLA will recruit and hire applicable personnel in the categories of Medical Assistant, Certified and non-certified, and Licensed Practical Nurses. Salary will be adjusted for education, licensing acquisition and experience.
EDUCATION, TRAINING AND EXPERIENCE:
JOB RESPONSIBILITIES:
Participates as an integral part of the multidisciplinary care team. Responsible to greet patients and ensure that they do not spend excess waiting time in the exam room. Responsible for the collection of necessary information concerning the patient in order to assist the physician in providing medical care. Necessary information is inclusive of Chief Complaint, any specific physical or clinical complaints that may necessitate cursory evaluation of the patient. Ensure that patients are properly disrobed for the type of visit that they are being evaluated for. Assist the physician with necessary procedures and examinations, gives medications within scope of practice as ordered by the physician, draws laboratory specimens and carries our assigned duties in providing total patient care. Responsible for the interpretation of physicians instructions to the patient and/or family to meet immediate health needs. Responsible for the arrangements for follow-up care when required for patients needs. Responsible for calling the patients who have no-showed their visit, to reschedule their appointments. Responsible for the preparation and maintenance of exam rooms, clinic equipment, supplies and environment for general operations. Participates in training and health promotion activities as a member of the health team. Performs additional duties as prescribed by the Director of Nursing, Chief Medical Officer and assigned Medical Provider. Assumes additional duties when necessary to ensure quality health services are being rendered by clinic.BENEFITS:
We offer competitive pay and our benefits package includes:
Health Insurance Dental Insurance Vision InsuranceSupplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance ProgramSCHEDULE:
All medical staff follow our clinic operational hours.
COVID-19
SWLA Center for Health Services (SWLA CHS)has a policy that requires all employees to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they receive an approved exemption based on medical condition, or sincerely held religious belief that prevents them from being vaccinated.
If you arenot fullyvaccinated, youwill berequired to have received at least one COVID-19vaccinationprior to your first day of employment and provide proof of your vaccination status on the Orientation Day of your employment. For the two COVID-19 shot vaccination regimen, you will be required to provide proof of your second COVID-19 vaccination within the first 45 days of your employment. In some roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with SWLA CHS.
If you are unable to be fully vaccinated due tomedical condition, orsincerely heldreligious belief, you will be required to apply foran exemptionwithin the first 5 days of your employment in order to remain employed with SWLA CHS. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. You willbe required to have an approvedexemptionbefore you can begin to actively work. If your request for anexemptionis not approved,you will be required to be fully vaccinated oryour employment may be terminated.
