The Area Sales Manager (ASM) is principally responsible for the sale of DMG MORI products to provide innovative solutions to customer work requirements on DMG MORI machine tools. The position reports to the Regional Sales Director on the development of prospective accounts and retention of current customers.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Building and fostering customer relationships.
• Promoting the sale of Company products, and providing technical sales support.
• Conferring with Applications Engineers to assess equipment needs. • Developing, presenting, or responding to proposals for specific customer requirements.
• Recommending improved materials or machinery to customers.
• Proactively visit customer facilities for review of outstanding engineering and service related problems, including strategic review of sales opportunities for up to, but not limited to, a minimum of 25 visits per week
• Proactively visit customer facilities in order to resolve difficult engineering issues.
• Report requirements: Territory Planning and MIS reports are to be submitted weekly. Expense reports are to be submitted timely, per expense policy requirements.
• Semiannual visits to OEM factories in Japan, Germany, Italy, and China. • Develop strategic and tactical plans in order to accomplish yearly sales goals.
• Partner with engineering staff for demonstrations.
• Other duties as assigned.
Minimal Requirements
• Bachelor's Degree from an accredited university.
• Associate's Degree from an accredited university and 5+ years' of B2B relevant sales.
• Preferred: 2-5 years in B2B sales/Business Development.
Work Environment:
General office environment will be experienced. There will be periodic exposure to manufacturing environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
Physical Demands:
Frequent: Traveling, operating a vehicle, sitting at desk, utilizing computers and phones, standing and walking.
Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Occasional: Bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects
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Read LessThe Area Sales Manager (ASM) is principally responsible for the sale of cnc machine tool products to provide innovative solutions to customer work requirements on machine tools. The position reports to the Regional Sales Director on the development of prospective accounts and retention of current customers. CMTSE certification preferred.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Building and fostering customer relationships.
• Promoting the sale of Company products, and providing technical sales support.
• Conferring with Applications Engineers to assess equipment needs. • Developing, presenting, or responding to proposals for specific customer requirements.
• Recommending improved materials or machinery to customers.
• Proactively visit customer facilities for review of outstanding engineering and service related problems, including strategic review of sales opportunities for up to, but not limited to, a minimum of 25 visits per week
• Proactively visit customer facilities in order to resolve difficult engineering issues.
• Report requirements: Territory Planning and MIS reports are to be submitted weekly. Expense reports are to be submitted timely, per expense policy requirements.
• Semiannual visits to OEM factories in Japan, Germany, Italy, and China. • Develop strategic and tactical plans in order to accomplish yearly sales goals.
• Partner with engineering staff for demonstrations.
• Other duties as assigned.
Minimal Requirements
• Bachelor's Degree from an accredited university.
• Associate's Degree from an accredited university and 5+ years' of B2B relevant sales.
• Preferred: 2-5 years in B2B sales/Business Development.
Work Environment:
General office environment will be experienced. There will be periodic exposure to manufacturing environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
Physical Demands:
Frequent: Traveling, operating a vehicle, sitting at desk, utilizing computers and phones, standing and walking.
Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Occasional: Bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects
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Read LessCentral/Southern Ohio
Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and in operation since 1958, Methods provides an end-to-end portfolio of best-in-class products, engineering, service, parts, training, and integration. Methods has more than 300 employees, seven technology centers, one high precision machining center, and has installed in excess of 45,000 machines throughout North America.
We currently have the following career opportunity available reporting reporting into our Wixom, MI office. More about this location.
POSITION OVERVIEW
We are looking for an experienced Senior Service Engineer to lead the installation, maintenance, troubleshooting, and repair of CNC machines at customer sites. This advanced role requires in-depth technical expertise in CNC machinery, the ability to diagnose complex issues, and the capability to mentor junior engineers. The position involves frequent travel and direct interaction with customers to ensure optimal machine performance and customer satisfaction.
Benefits:
A long history of stability and growthExcellent compensationMedical / 401(k) / Vacation / Sick / Holiday Pay/Tuition AssistanceRESPONSIBILITES IN ROLE:
Advanced Troubleshooting & Repairs: Diagnose and resolve complex mechanical, electrical, pneumatic, hydraulic, and software-related CNC machine issues.Installation & Commissioning: Oversee the installation and setup of CNC machines, ensuring proper calibration, alignment, and integration with production systems.Preventative Maintenance: Develop and implement preventive maintenance programs to enhance machine reliability and longevity.Technical Leadership & Training: Mentor and train Level 1 and Level 2 Field Service Engineers, providing guidance on best practices and advanced troubleshooting techniques.Customer Support & Consultation: Act as a technical advisor, assisting customers in optimizing machine performance and recommending upgrades or modifications when necessary.Software & Controls: Troubleshoot and program CNC control systems (e.g., Fanuc, Siemens, Mazak, Heidenhain). Perform firmware and software updates as required.Documentation & Reporting: Maintain detailed service logs, diagnostic reports, and repair documentation. Provide feedback to engineering and product development teams.Emergency & On-Site Support: Provide rapid response to urgent service calls and critical failures, ensuring minimal downtime for customers.Compliance & Safety: Ensure adherence to safety protocols, industry standards, and customer requirements when working with high-precision machinery.ROLE REQUIREMENTS:
In-depth knowledge of CNC machine operations, electrical schematics, mechanical systems, and control systems.Proficiency in troubleshooting and programming CNC controllers such as Fanuc, Siemens, Mazak, and Heidenhain.Strong understanding of servo motors, drives, PLCs, and automation systems.Experience with laser calibration, ball bar testing, and precision alignment techniques.Excellent verbal and written communication skills to interact with customers, document service activities, and provide technical guidance.Experience mentoring junior engineers and leading technical service projects.EDUCATION & EXPERIENCE
Associate's or Bachelor's degree in Mechanical, Electrical, or Industrial Engineering, or equivalent experience.8-10 years of experience in CNC machine service, repair, and troubleshooting, with expertise in complex diagnostics.Strong electrical backgroundUnderstanding of prints / schematics and electrical drawingsTraining customers when neededTRAVEL
Up to 50% travelMust be willing to travel frequently to customer sites within your territory. (may require overnight stays)physical requirements
Ability to lift up to 50 lbs.Perform physical tasks such as bending, twisting, and crawling.Climb step ladders up to 8 feet.Drive daily to customer locations, with dependable transportation and a clean driving record required.additional information
This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements.
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Read LessLooking for FSE in Cleveland as well as Louisville and Dayton regions too!!
DN Solutions distributor
Position Summary:
Responsible for day to day execution of field service including but not limited to Technical Support, Repair Service, Installations, Predictive, Preventive & Uptime Maintenance Programs, as well as execution of other Ellison Technologies Service Products. Accountability to generate Demand and Reoccurring revenues as assigned by Field Service Manager.
Essential Duties:
Always represent Ellison Technologies professionally and ethically.Complete, adhere to and follow required safety training and procedures including (but not limited to) lock-out-tag-out, confined space, Arc Flash, etc. Drive in a safe courteous manner as well as follow applicable laws.Perform field service as directed and deployed following Ellison Service Organization SOP's and WI's.Within Salesforce take ownership of all service cases, projects, etc., and complete and maintain all customer records and technical documentation. Resolve customer issues and provide sales support.Knowledge, Skills, and Abilities:
A CNC technical background is required with a proven track record of no less than 5 years in field service desired. The ideal candidate would also have a minimum 2-year technical degree. Working knowledge, a plus for Fanuc, and any other CNC controls fitted on equipment currently represented by ET or ET legacy machines.
Able to make repairs and perform maintenance, with the ability to leverage the resources required to execute the repair. Describes theory of operation and applicable applications of tools. Understands product engineering documents within context of responsibility. Applies knowledge to identify solutions, discuss results and meet requirements. Identifies primary functions, capabilities, and limitations of product(s). Performs surveys and application evaluation of product(s). Performs verification to validate product(s) can or will operate in current operating conditions. Can supervise others to perform repairs and maintenance. A desire and commitment to learn and develop their skills in relation to machine tools and robotics, as well as other new technologies in our industry.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stand, sit, reach with hands and arms, and talk or hear. The employee is required to walk; climb or balance; and stoop, kneel, crouch, crawl. Employee will also regularly need to be able to maneuver into small spaces requiring twisting and turning one's body to access hard to reach areas of the machine. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Ability to perform rigorous physical activities required by industrial manufacturing tasks.Work Environment: (Office and Manufacturing)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in an industrial environment near moving mechanical parts and is regularly exposed to risk of electrical shock. The employee is frequently exposed to fumes or airborne particles and extreme heat. The employee occasionally works in high, precarious places and is occasionally exposed to toxic or caustic chemicals, extreme cold, and vibration, and will always be required to utilize safety equipment.The noise level in the work environment is usually loud and utilizing proper safety equipment is always required..General Requirements:
Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet.
Standard work week is based off 40 hours. Some overnight travel may be required.
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Read LessLooking for FSE in Cleveland as well as Louisville and Dayton regions too!!
DN Solutions distributor
Position Summary:
Responsible for day to day execution of field service including but not limited to Technical Support, Repair Service, Installations, Predictive, Preventive & Uptime Maintenance Programs, as well as execution of other Ellison Technologies Service Products. Accountability to generate Demand and Reoccurring revenues as assigned by Field Service Manager.
Essential Duties:
Always represent Ellison Technologies professionally and ethically.Complete, adhere to and follow required safety training and procedures including (but not limited to) lock-out-tag-out, confined space, Arc Flash, etc. Drive in a safe courteous manner as well as follow applicable laws.Perform field service as directed and deployed following Ellison Service Organization SOP's and WI's.Within Salesforce take ownership of all service cases, projects, etc., and complete and maintain all customer records and technical documentation. Resolve customer issues and provide sales support.Knowledge, Skills, and Abilities:
A CNC technical background is required with a proven track record of no less than 5 years in field service desired. The ideal candidate would also have a minimum 2-year technical degree. Working knowledge, a plus for Fanuc, and any other CNC controls fitted on equipment currently represented by ET or ET legacy machines.
Able to make repairs and perform maintenance, with the ability to leverage the resources required to execute the repair. Describes theory of operation and applicable applications of tools. Understands product engineering documents within context of responsibility. Applies knowledge to identify solutions, discuss results and meet requirements. Identifies primary functions, capabilities, and limitations of product(s). Performs surveys and application evaluation of product(s). Performs verification to validate product(s) can or will operate in current operating conditions. Can supervise others to perform repairs and maintenance. A desire and commitment to learn and develop their skills in relation to machine tools and robotics, as well as other new technologies in our industry.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stand, sit, reach with hands and arms, and talk or hear. The employee is required to walk; climb or balance; and stoop, kneel, crouch, crawl. Employee will also regularly need to be able to maneuver into small spaces requiring twisting and turning one's body to access hard to reach areas of the machine. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Ability to perform rigorous physical activities required by industrial manufacturing tasks.Work Environment: (Office and Manufacturing)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in an industrial environment near moving mechanical parts and is regularly exposed to risk of electrical shock. The employee is frequently exposed to fumes or airborne particles and extreme heat. The employee occasionally works in high, precarious places and is occasionally exposed to toxic or caustic chemicals, extreme cold, and vibration, and will always be required to utilize safety equipment.The noise level in the work environment is usually loud and utilizing proper safety equipment is always required..General Requirements:
Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet.
Standard work week is based off 40 hours. Some overnight travel may be required.
#ZR
Read Less